Legacy Knowledge Base
Published Jul. 2, 2025

Assigning View Permission to any role is taking longer time due to Liferay Sync

Written By

Ankit Gupta

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Issue

  • Steps to Reproduce

    1. Extracted a clean DXP SP6
    2. Created Site 'A' having Document and Media Portlet.
    3. Created a folder called 'Sample' in Document and Media Portlet.
    4. Uploaded around 10000 documents in the Sample folder. (you can use Dummy Data Factory plugin to create 10000 documents)
    5. Created a role called 'SampleView'.
    6. From Admin user, navigated to Site Administration-> Content-> Document and Media-> Sample Folder-> Clicked on Ellipsis-> permissions.
    7. In Permissions-> checkbox 'view' permission to 'SampleView' role-> Save it.
    8. You will observe it is taking a lot of time to get saved.
    9. However, other permissions get saved immediately. The issue is only with 'view' permission.

Environment

  • Liferay DXP 7.0
  • Liferay DXP 7.1
  • Liferay DXP 7.2

Resolution

  • This is a known issue. Please create a support ticket for this issue. Our support team will provide the fix for the same.

Additional Information

 

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