External editor fails to open with Office 365
How To articles are not official guidelines or officially supported documentation. They are community-contributed content and may not always reflect the latest updates to Liferay DXP. We welcome your feedback to improve How To articles!
While we make every effort to ensure this Knowledge Base is accurate, it may not always reflect the most recent updates or official guidelines.We appreciate your understanding and encourage you to reach out with any feedback or concerns.
Legacy Article
You are viewing an article from our legacy "FastTrack"
publication program, made available for informational purposes. Articles
in this program were published without a requirement for independent
editing or verification and are provided"as is" without
guarantee.
Before using any information from this article, independently verify its
suitability for your situation and project.
Issue
- When using Firefox and trying to click the menu option "Edit with Office 365" in DXP 7.2, the external editor may fail to open.
Resolution
-
The reason for this behavior is due to a pop-up blocker that comes bundled with Firefox. This pop-up blocker prevents the Office 365 editor page from being opened.
In Firefox, go to Settings > Privacy & Security and uncheck the "Block pop-up windows" checkbox (underneath the Permissions section). Please also verify there are no additional pop-up blockers installed on the browser.
Did this article resolve your issue ?
