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Legacy Knowledge Base
Published Jul. 2, 2025

Expand the available special characters for passwords

Written By

Tibor Szucs

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Issue

  • If you have a password policy enabled where the users must have special characters in their passwords certain characters that are not allowed such as "&" or "%". You will get the following error message when you are trying to use them in a password: 

Environment

  • DXP 7.0+

Resolution

  • In order to add special characters you will need to add the characters you want to use to the following portal-ext property:  
    passwords.passwordpolicytoolkit.validator.charset.symbols=_.!@$*=-?
    This is the default value of the property. Add the desired symbol to this list in your portal-ext properties file.

  • If you are using a password generator then you will need to add the symbol or character to this property as well:  
    passwords.passwordpolicytoolkit.generator.charset.symbols=_.!@$*=-?

 

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