Legacy Knowledge Base
Published Jul. 2, 2025

Segments, other roles than regular ones not selectable when creating segment with Role property

Written By

Amit Tiwari

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Issue

Reproduction Steps:

1. Set up DXP 7.3 with the fix pack DXP 1
2. From Control Panel went to People --> Segments and started to add a new segment
3. Added a User Role Property from the right panel as a condition.
4. On the Property click on "Select", and from the "Select Role" popup check the Roles that you can select.

Actual Result: Only Regular Roles are available.
Expected Result: All the Roles should be available for selection (Regular, Site, Organization, and Asset Library Roles).

Environment

  • Liferay DXP 7.3

Resolution

  • This issue has been already taken to the Liferay Product team and has been resolved in fix-pack 3 for DXP 7.3.
  • The hotfix is required for this issue which can be availed by creating a support ticket requesting the hotfix by attaching the patch details post backport is completed.
  • Installing Fix Packs and Hotfixes on Liferay DXP will guide you to install the Fixpack/Hotfix in your environment.

Additional Information

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