Issue
Steps to Reproduce
1. Go to Control Panel - Users and Organizations
2. Add a new user with the screen name "test-test"
3. Add another user with the screen name "test.test"
4. Go back to the list of users
5 Click on the three-dot action menu for either of the new users
Expected Results
The action menus would appear.
Actual Results
The action menus do not appear.
Environment
- Liferay DXP 7.1
- Liferay DXP 7.2
- Liferay DXP 7.3
Resolution
- The observed behavior is verified and had been fixed in 7.1.10 DXP FP26, 7.2.10 DXP FP13, 7.3.10 DXP FP2.
- If the hotfix is required for this issue, please create a support ticket requesting the hotfix by attaching the patch details.
- Installing Fix Packs and Hotfixes on Liferay DXP will guide you to install the Fixpack/Hotfix in your environment.
Additional Information
- LPS-130653
- Be sure to backup your Liferay DXP installation and database regularly, especially before patching.
- Try the above activity in a lower environment first, if all works well, then move to the production environment as per your discretion.
- Perform these operations in application server downtime, because these steps require the restart of the server.