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Published Jul. 2, 2025

Guest user cannot see the Questions widget

Written By

Rafael Regner

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Issue

  • I placed a Questions widget on a Widget Page and posted a question.
  • The Questions widget has the Guest View permission.
  • When a Guest user access this widget page, the posted question is not display and the portal displays the error "Error Loading Topics".

Environment

  • Liferay DXP 7.4

Resolution

  • There are some methods that need to be configured in the Service Access Policy to allow Guest users to see questions.
  • Please add a new Service Access Policy with the following methods:
     
    com.liferay.expando.kernel.service.ExpandoValueService#getData
    com.liferay.message.boards.service.MBCategoryService#getCategoriesCount
    com.liferay.message.boards.service.MBCategoryService#getCategory
    com.liferay.message.boards.service.MBMessageService#fetchMBMessageByUrlSubject
    com.liferay.message.boards.service.MBMessageService#getChildMessages
    com.liferay.message.boards.service.MBMessageService#getChildMessagesCount
    com.liferay.message.boards.service.MBMessageService#getMessage
    com.liferay.message.boards.service.MBThreadService#getThreads
    com.liferay.message.boards.service.MBThreadService#getThreadsCount
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