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Published Jul. 2, 2025

Unable to delete commerce product

Written By

Pooja Bhambani

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Issue

  • Steps to reproduce:
    1. Start Liferay DXP 7.1 fix-pack-16 + Commerce Version 2.0.7.
    2. Create a site using minium template.
    3. Delete the created site.
    4. Now, delete the created products which were created by the template.
    Expected Result: All products must be deleted & the product page is showing as empty.
    Actual Result: After deleting the product, the Success:Your request completed successfully message is showing, but the products are still appearing.

Environment

  • Liferay DXP 7.1
  • Commerce version 2.0

Resolution

  • The observed behavior is a known issue. And, it is fixed in Commerce version 2.1.0.
  • If the hotfix is required for this issue, please create a support ticket requesting a hotfix by attaching patch details.
  • Installing Fix Packs and Hotfixes on Liferay DXP will guide to installation of the hotfix in the respective environment.

Additional Information

  • The fix will only work for the newly created site.
  • For deleting the older products, need to remove the entries from the 'CPDefinitionOptionRel' table in the database first and the removal of the products will work after that.
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