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Legacy Knowledge Base
Published Jun. 30, 2025

Multiple LDAP connections shared with one LDAP server prevent some users from logging in

Written By

Tony Ng

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Issue

  • When multiple LDAP connections are shared on one LDAP server, only users from one LDAP connection can log in while users from the other LDAP connections cannot.
  • The following error is seen in the logs:
2023-02-17 22:08:26.191 ERROR [http-nio-8080-exec-2][LDAPAuth:455] Problem accessing LDAP server
java.lang.NullPointerException

Environment

  • DXP 7.0-7.4

Resolution

  • Upgrade to DXP 7.4 U68
  • Alternatively, request a hotfix containing LPS-176757

 

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