Legacy Knowledge Base
Published Jun. 30, 2025

The video preview is not generated for large videos when FFmpeg is enabled

Written By

Irene Fender Soler

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Issue

  • The preview of a large video is not generated even when the FFmpeg video and audio converters are enabled.

Environment

  • Liferay DXP 7.4

Resolution

  • Normally enabling FFmpeg audio and video converters is enough to get the video preview.
  • In case of large videos, when the preview is not generated, check the value you have set for the Previewable Processor Maximum Size in the file entries.
  • This value set the maximum file size for preview and thumbnail generation. To modify it follow these steps:
    • Go to Control Panel - System Settings - Documents and Media.
    • Under SYSTEM SCOPE select File Entries.
    • Modify the Previewable Processor Maximun Size to adjust it to the file size.

Additional Information

 

 

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