Legacy Knowledge Base
Published Jun. 30, 2025

Asset Library Administrator/Owner can't access his/her Asset Library

Written By

Jose L. Bango

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Issue

  • As an Asset Library Administrator/Owner you can't access Asset Libraries (neither through the Control Panel nor through the Site Administration Panel).

Environment

  • DXP 7.3
  • DXP 7.4

Resolution

  • This can be achieved by creating a Regular Role with some specific permissions and then assigning it to the Asset Library administrator.
  • Steps:
    • Add new Regular Role: "AL Admin"
      • Permissions:

    • Create/Edit your user
      • Add membership to your Asset Library
      • Assign roles to the desired user:
        • Regular role: "AL Admin"
        • Asset Library Role: "Asset Library Administrator" (select the preferred one)

Additional Information

  • LPS-118200: Asset Library Administrator can't access his or her Asset Library

 

 

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