Legacy Knowledge Base
Published Jun. 30, 2025

Existing template is not found when creating a web content in Global Site

Written By

Debora Vita

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Issue

  • When trying to add a Web Content in a new created template under the Global Site, the new template is not displayed or available to select.

Environment

  • DXP 2023.q3.4

Resolution

  • This is the expected behavior.
  • The template was not associated with a structure so it will not appear in the list of available templates. To use this template with the Basic Web Content structure then you can do the following: 
    1. Go to Content and Data - Web Content - Templates
    2. Edit the template
    3. In the right side bar click Properties
    4. Under Basic Information - Structure click the plus button
    5. Click on Basic Web Content
    6. Save
       
  • Now when adding a new Basic Web Content article the template can be chosen as the Default Template.

Additional Information

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