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Published Jun. 30, 2025

Backup service permission error: does not have storage.buckets.get access

Written By

Cristina Rodriguez

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Issue

  • Backup service is not working properly and the following error is found in the logs: 
    [ERROR] Error: customer-X (mailto:customer-X) does not have storage.buckets.get access to the Google Cloud Storage bucket. Permission 'storage.buckets.get' denied on resource (or it may not exist).

Environment

  • Liferay Paas
  • Backup Service 5.16.0

Resolution

  • It has been found that version 5.16.0 has some permission issues when trying to create the storage bucket.
  • The workaround is donwgrading the backup service to a previous version, ex 5.15.0.
  • This will be fixed in future versions.

 

 

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