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Legacy Knowledge Base
Published Jun. 30, 2025

URL with '+' for document names with whitespace returning 404 error

Written By

Dia Seung

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Issue

  • When I click on a link to a document that has space in the name, and the URL has '+' for the whitespace, such as 
    https://www.sample.com/documents/123456/654321/Sample+Document.pdf
    I get a 404 error page instead of the document.
  • The URL works when I replace the '+' with '%20' instead, such as 
    https://www.sample.com/documents/123456/654321/Sample%20Document.pdf
  • The Latest Version URL for the document generated by Liferay has '%20' instead of '+', in place of whitespace.

Environment

  • DXP 7.3: U35 and below
  • Quarterly Release: 2023.Q3

Resolution

  • This is fixed by LPS-191375.  
    • If on DXP 7.3, upgrade to U36 or higher, or request a hotfix with LPS-191375 fix through a Support ticket.
    • If on Quarterly Release, upgrade to 2023.Q3.1 or higher, or request a hotfix with LPS-191375 fix through a Support ticket.

Additional Information

 

 

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