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Published Jun. 30, 2025

After copying the data to the Message Board, the numbered list not continuing

Written By

Kartik Singh

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Issue

  • Copied the data from the Word file, pasted it into the Message Boards's Thread, and published it. After publishing the Thread, the number list is not continued and shows like:
1. a. 1. a. 1 a.

  • Steps to reproduce:

    1. Navigate to the Content & Data > Message Boards > click on the action button(⋮) > Configuration > General > Message Format and change it from 'BBCode' to 'HTML'.
    2. Again navigate to the Content & Data > Message Boards > click on the :plus: icon, and select 'Thread'.
    3. Fill the 'Subject', copy the data and paste it into the Message Board's Thread 'Body', and Publish it. (Data attached for the same).

    Observed Behavior: The number list was not continued and it showed.

    1. a. b. 1. a. b. 1. a. b.

    Expected Behavior: The number list should be continued and shown like this.

    1. a. b. 2. a. b. 3. a. b.

Environment

  • Liferay DXP 7.4 update 92 and above releases

Resolution

  • The 'CKEditor 4' offers a variety of features, but there are some limitations. One such limitation is pasting content directly from MS Word. Kindly check: CKEditor 4 demo
  • If the requirement is to paste the content from MS Word into CKEditor, there might need to adjust the editor's configuration or install a plugin like "Paste from Word".
  • This plugin can be helpful because it preserves list formatting when pasting from Word, including numbering, styling, and indentation.

    On a side note: Please choose to follow unofficial articles at your own discretion as these threads are not the official documentation of Liferay.

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