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Published Jun. 30, 2025

WorkFlow Task Timer Does Not Send Notifications

Written By

Emma Carr-Gardner

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Issue

  • Kaleo Task does not execute a timer with a Groovy type action.
  • After setting a notification in a Workflow Task Timer, the message is not printed in the log.
  • Timer notification is not sent when the timer reaches the given duration
  • The action expected to trigger after a set duration is not functioning as expected.

Steps to reproduce:

  1. Start a vanilla 2023.Q4 bundle.
  2. Navigate to Configuration > Workflow > Web Content.
  3. Select Single Approver Workflow.
  4. Edit the workflow to:
    1. Assignments: Role Type: Admin
    2. Notification: add a notification, with type regular role.
    3. Timer: Set a timer to print out a message to the logs.

Expected results: After submitting a web content for review, view the logs to see the message print out.

Actual results: The printout is not in the logs after the due date passes.

 

Environment

  • Liferay DXP 7.4
  • Liferay DXP 2023.Q4
  • Liferay DXP 2024.Q1

 

Resolution

  • To resolve this behavior, upgrade to Liferay DXP 2024.Q2+, or request a hotfix built on LPD-19264, if you are still within the Support Coverage window.

 

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