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Legacy Knowledge Base
Published Jun. 30, 2025

SSL certificate cannot be parsed

Written By

Pooja Bhambani

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Issue

  • Deployment is not getting triggered due to the following error in the console:
    Some error has happened during the build. Try again. [{"message":"Bad Request","status":400,"errors":[{"reason":"certificateCannotBeParsed","context":{"message":"The SSL certificate cannot be parsed"}}]}]

Environment

  • Liferay PaaS
  • Liferay DXP 7.4

Resolution

  • When creating custom certificates, note that Liferay Cloud only accepts keys and certificates that are in the proper PEM format with Base64 encoding, which must include encapsulation boundaries.
  • After providing the key and certificates with proper Base64 encoding, the deployment will be triggered.

Additional Information

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