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Published Sep. 10, 2025

Product status is not updating by using Patch API

Written By

Pooja Bhambani

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Issue

  • PATCH API is not updating the status of the product workflow.
  • Steps to reproduce:
    1.     Create a product via headless API( request is attached).
    2. Check the status of the product in UI ( It's showing as draft status).
    3. Use the Get API for fetching the response of the created product. (GET /v1.0/products/{id})
    4. Navigate to Patch API and enter the product id and the response of Get API. Also, change the below status of workflow:
    "workflowStatusInfo": {
  "code": 0,
  "label": "approved",
  "label_i18n": "Approved"
}
    5. Again, check the status of the product.
    Expected Behavior: The product status must be changed to 'approved'.
    Actual Behavior: The product status is not changing.

Environment

  • Liferay DXP 7.3
  • Commerce 3.0

Resolution

  • The PATCH API is only used for submitting the product. So, the notification sends to the appropriate user for product approval.
  • The below steps must be used for updating the workflow status of the product.
      1. Initial POST to create the product in "DRAFT" status.
      2. Update the product using the PATCH ( the product status is 'pending' and a notification is sent out to the user).

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