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Published Sep. 10, 2025

ExportImportServiceConfigurationUpgradeProcess hangs indefinitely

Written By

Daniel Carrillo Broeder

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Issue

  • Upgrading to DXP 74U82+ hangs in ExportImportServiceConfigurationUpgradeProcess (v1.0.2) upgrade process: 
    INFO [main][UpgradeProcess:127] Upgrading com.liferay.exportimport.internal.upgrade.v1_0_2.ExportImportServiceConfigurationUpgradeProcess

Environment

  • DXP 7.4 U82+
  • DB Upgrade Client

Resolution

  • The ExportImportServiceConfigurationUpgradeProcess process is hanging due to unresolved dependencies between pending modules that need to be updated.
  • It occurs when the following system settings is updated:
    • Control Panel →Configuration →System Settings → Infrastructure →Export/Import 

First option: Upgrade to a Quarterly Release or above U96

  • This issue was resolved in U96+ and in the Quarterly Releases.

Second option: Upgrading first to U81 

If your target upgrade is a 7.4 version below U96, perform the upgrade in two steps, using the U81 as a middle step:

  1. Prepare your source environment (e.g. Liferay DXP 7.2).
  2. Perform then upgrade to Liferay DXP U81.
  3. Then, perform the upgrade to the destination environment Liferay DXP U82+.

This solution should be considered as a workaround to bypass the internal dependencies.

Additional Information

  • This issue was resolved by LPS-195670, which was released in U96
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