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Published Sep. 10, 2025

ClientAbortException is thrown while navigating from one page to another

Written By

Prarthana Jadhav

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Issue

  • While navigating from one page to another, the following warning messages are thrown. 

    WARN [http-nio-8080-exec-4][PortalImpl:6751] org.apache.catalina.connector.ClientAbortException: java.io.IOException: Connection reset by peer
WARN [http-nio-8080-exec-20][PortalImpl:6751] org.apache.catalina.connector.ClientAbortException: java.io.IOException: Broken pipe
  • The warning messages are most probably thrown in the logs when navigated to the page which contains web content with video embedded in it.

Environment

  • Liferay DXP 7.2

Resolution

  • The above-observed behavior is a known issue and is fixed in Fixpack dxp-2 (Service Pack 1).  
  • Please follow the below procedure in case you are upgrading to fixpack dxp-2 from the portal which contains fix pack dxp-1 or no fix pack.
    • Installation of Service Pack 1 (SP1) or Fix Pack 2 (FP2) is a little different than the traditional fix pack installation approach.
      • When migrating from 7.2 GA1/Fix pack 1 to Liferay DXP 7.2 SP1 or FP 2, an upgrade is required to run after installing the patch.
      • The Liferay DXP 7.2 Fix Pack 2 article which describes each and every step to follow to upgrade to FP2. Before upgrading to Fix pack dxp-2, kindly go through the important changes.

Additional Information

  • It is highly recommended to do the followings before installing a patch:
    1.  Keep the backup of your existing environment before installing/uninstalling the fix. 
    2. We would suggest you test the fix in a lower environment and then move it to production as per your discretion if you feel comfortable with it.
    3. Perform these operations in application server downtime, because these steps require the restart of the server.
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