Note: please note that Liferay has renamed its Liferay Experience
Could offerings to Liferay SaaS (formerly LXC) and
Liferay PaaS (formerly LXC-SM).
Issue
- When trying to download a folder containing special characters (for example, accents) in its name from the document library, a blank screen shows up with no backend/frontend error message.
- The zip file cannot be downloaded.
Environment
- DXP 7.3, 7.4
- Liferay PaaS
- JDK 9+
Resolution
- Liferay bundles DXP 7.4 U32+ or 7.3 U8+ won't suffer from this issue.
- If you are using Liferay PaaS, the issue can affect to any update.
- How to fix the issue:
- On premise: Update setenv.sh and add the following line:
-
JDK_JAVA_OPTIONS="$JDK_JAVA_OPTIONS --add-opens=jdk.zipfs/jdk.nio.zipfs=ALL-UNNAMED"
- LXC-SM: Add the environment variable in your Liferay's LCP.json
-
"environments": {
"dev": {
"env": {
"JDK_JAVA_OPTIONS": "--add-opens=jdk.zipfs/jdk.nio.zipfs=ALL-UNNAMED"
...
}
}
},