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Video loads multiple times on page refresh/ page navigation
legacy Troubleshooting
Issue When a video is added to the page and the page is refreshed, the video gets loaded multiple times which is ultimately impacting the performance of the page. Steps to reproduce: 1. Go to Documents and...
Client Extension Batch Not Inserting Object Entries
legacy Troubleshooting
Issue We have a batch client extension to deploy List Definitions and Object Definitions, and we tried to use the same batch CX to insert object entries for an object definition. However, the batch seems to ignore the...
ERROR [SystemExecutorServiceUtil-5][BundleBlacklist:198] Unable to uninstall org.eclipse.osgi
legacy Troubleshooting
Issue After restarting the server, the system shuts down and displays a 503 error. The following error appears in the logs: 2024-11-29 22:12:03.912 ERROR [SystemExecutorServiceUtil-5][BundleBlacklist:198]...
What is the use of XML files in logs folder?
legacy
Issue Users can find two sorts of files in the liferay-dxp/logs folder .log and .xml. What is the purpose of XML log files? Environment Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution XML log file...
'OutOfMemoryError' during PDF preview generation
legacy Troubleshooting
Issue  Application nodes frequently crash. The following error appears in the logs: ERROR [liferay/document_library_pdf_processor-1][PDFProcessorImpl:795] java.util.concurrent.ExecutionException:...
Glowroot Access for Non-Admin Users
legacy
Issue The user encountering an issue with accessing Glowroot using roles other than administrator. Here are the steps performed: 1. Started the server using the command: ./catalina.sh glowroot run 2. Navigated to...
Why is Javascript utilized more than HTML in Liferay, given that it has an influence on site performance?
legacy
Issue Why is the Javascript percentage high as compared to the HTML percentage in Liferay, which should be vice versa in any application if someone wants their sites to be crawled by Google? As per the GSC (Google...
The per-virtual instance portal properties file feature has been removed
legacy Troubleshooting
Issue The per-virtual instance portal properties file feature is deprecated. Files such as  portal-[companyId].properties will no longer be considered The JVM property -Dcompany-id-properties=true is also no longer...