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"Invalid attempt to spread non-iterable instance" error when saving Instance Settings
legacy Troubleshooting
Issue When working on a Liferay instance fronted by a web server, customers may experience the inability to save any changes in the Control Panel > Instance Settings sections. The attempt to save will fail with...
Folder option is not working for the link in selected text style toolbar on the page fragments
legacy Troubleshooting
Issue In the content page, while trying to add the link for the text in the paragraph component by editing it, the folder option is not working in the toolbar. Steps to reproduce the behavior: In [vanilla bundle DXP...
Where to find the add friend option in the summary portlet?
legacy Troubleshooting
Issue All portlets of social networking are displayed under the social tab. But with a summary portlet, the add as a friend button option is not displayed or not available. Steps to replicate the reported behavior:...
Indexing is taking too long
legacy Troubleshooting
Issue Reindexing is taking or has taken too long to finish. Environment Liferay DXP 7.0+ Resolution If reindexing is deemed slow or is still ongoing (the 2-arrow icon can be seen at the top right), it may have...
Google PageSpeed Insights (Mobile) results for a Liferay DXP site have a low score
legacy Troubleshooting
Issue After submitting your Liferay site to the Google PageSpeed Insights tool, a low score for Mobile will be returned, flagging issues on aggregated resources as: - Eliminate render-blocking resources - Remove...
"Problem with the configuration: Unknown release in folder ..." when patching the source code
legacy Troubleshooting
Issue When patching the source code, customers may receive the error: "Problem with the configuration: Unknown release in folder ..." Environment Liferay DXP 7.1+ Resolution Have a usable ReleaseInfo.java file...
License files containing '-ext' will result in error
legacy Troubleshooting
Issue When deploying a license XML file which contains the string '-ext', an error will appear showing the following: 12:28:30,346 INFO [com.liferay.portal.kernel.deploy.auto.AutoDeployScanner][BaseDeployer:863] Deploying...
Form data is not captured when using Liferay Form embedded in the external Website
legacy Troubleshooting
Issue After embedding Liferay form in the external website (for example, a plain HTML website), the form data is not captured after submitted successfully. Environment Liferay DXP 7.1 Resolution One possible reason for...