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Capability
Feature
Deployment Approach
Liferay slows down while discarding Publication conflicts
legacy
authorEmailAddress: madeleine.clay@liferay.com, authorName: Madeleine Clay, content: Issue When I attempt to discard conflicts from a publication, Liferay slows down and eventually times out. Environment DXP 7.3 DXP 7.4 Resolution This issue is resolved by LPS-162683. Open a Help Center ticket to...
Where is the data center located for Analytics Cloud?
legacy
authorEmailAddress: rita.schaff@liferay.com, authorName: Rita Schaff, content: Issue I would like to know the Data Center location where Analytics Cloud stores all the data in order to be compliant with the current GDPR rules. Environment Analytics Cloud Resolution You can set the data center's...
Uploading a file with multiple extensions
legacy
authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue A multi-extension file is being uploaded via document and media Steps to reproduce: 1) Startup the server 2) Navigate to Control Panel>System Settings> Document and Media> Services> File Extension A file...
Why am I able to select search result sizes larger than the number of results returned?
legacy
authorEmailAddress: ethan.adelsman@liferay.com, authorName: Ethan Adelsman, content: Issue I would like search results to not offer batch sizes larger than the number of possible results. For example, if there are 6 results for a search, I would like search results to only allow me to select a...
getSearchHits() API method does not take the start value in consideration
legacy
authorEmailAddress: sorin.pop@liferay.com, authorName: Sorin Pop, content: Issue I am using search API (as per article https://help.liferay.com/hc/en-us/articles/360029046411-Building-Search-Queries-and-Filters) and noticed that the size of the list returned by the SearchResponse.getSearchHits()...
Unable to see empty widgets when Toggle Controls are turned off in DXP 7.3
legacy
authorEmailAddress: ethan.adelsman@liferay.com, authorName: Ethan Adelsman, content: Issue When I turn the toggle controls off on a widget page, empty widgets are invisible. This makes it hard for me, as an admin, to edit a page with toggle controls off. Can I see empty widgets with the toggle...
Can a hotfix delete pages?
legacy
authorEmailAddress: rita.schaff@liferay.com, authorName: Rita Schaff, content: Issue After installing the latest hotfix, we found that certain pages were deleted. How is that possible? Environment DXP 7.0+ Resolution Hotfixes contain fixes that change the Liferay source code Meaning that it does...
Guest User sees blank page when viewing Web Content from Search Results Widget
legacy
authorEmailAddress: amit.tiwari@liferay.com, authorName: Amit Tiwari, content: Issue Steps to Reproduce: 1. Create a Widget page. 2. Place Search Bar and Search Results on the recently created page. 4. Create Basic Web Content (Demo Web Content) with an image and some text. 6. Create a new demo...
Configuring most viewed assets
legacy
authorEmailAddress: sivakumar.perumal@liferay.com, authorName: Sivakumar Perumal, content: Issue How to display the most viewed document(s) Environment Liferay DXP 7.1 Resolution Liferay provides an OOTB portlet MOST VIEWED ASSETS to configure and display the most viewed asset on a page. Add the...
Error: Please enter a valid property value
legacy
authorEmailAddress: mariano.alvaro@liferay.com, authorName: Mariano Alvaro, content: Issue Each time you add a property key or value with special characters a message pointing to the invalid string will be shown. Environment Liferay DXP 7.0, DXP 7.1, DXP 7.2, DXP 7.3, DXP 7.4 Resolution Currently...
Marketplace "my purchased" page is no longer accessible. How can I download the apps I already purchased?
legacy
authorEmailAddress: steven.gibbs@liferay.com, authorName: Steven Gibbs, content: Issue With the updated Marketplace user interface, I can only see new applications and I can't access the "my purchased" page to access applications I previously purchased. Resolution The current workaround to...
Invoking Antivirus Scanning in your developments
legacy
authorEmailAddress: mariano.alvaro@liferay.com, authorName: Mariano Alvaro, content: Issue If you enable the antivirus scanning it will check files on upload to Liferay applications such as Documents and Media, Message Boards,... but you can also invoke the antivirus scan API directly from your...
Deadline in case of multiple password reset URLs
legacy
authorEmailAddress: taro.shimada@liferay.com, authorName: Shimada Taro, content: Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Enabling "Assign Roles by Segment" Disables the Content Page Editor and causes NoSuchExperienceException
legacy
authorEmailAddress: marcos.xavier@liferay.com, authorName: Marcos da Silva Xavier, content: Issue When checking the option "Assign Roles by Segment", the Content Page Editor gets disabled and displays the following message: "Content Page Editor is temporarily unavailable.". The following error is...
Tags Search not returning more than 50 results
legacy
authorEmailAddress: peter.schwarcz@liferay.com, authorName: Peter Schwarcz, content: Issue We are facing an issue in tags search. We have 64 tags with similar names (book1, book2, book3, etc.), and searching for "book" will only return 50 tags at most. How do we increase this limit? Environment...
Reindexing frequency when using the Search Suggestion Widget
legacy
authorEmailAddress: peter.schwarcz@liferay.com, authorName: Peter Schwarcz, content: Issue We use the Suggestion Widget in our environment. Do we need to perform a reindex every time we boot up the server? Environment Liferay DXP 7.0+ Resolution You do not need to perform a re-indexation after...
CMS-Clear option does not work after filtering down Web Contents
legacy
authorEmailAddress: marcos.xavier@liferay.com, authorName: Marcos da Silva Xavier, content: Issue The Clear option that appears after filtering the Web Contents on the drop-down menu does not clear the filter when it is clicked. Environment DXP 7.2 Resolution A hotfix can be requested with the...
Audience targeting module deployment errors on Lifera DXP 7.2+
legacy
authorEmailAddress: mariano.alvaro@liferay.com, authorName: Mariano Alvaro, content: Issue After migrating to 7.2 or superior version Audience Targeting deployment errors appear during startup and its modules appear as installed, not active: 1764|Installed |...
How are Known Individuals identified?
legacy
authorEmailAddress: rita.schaff@liferay.com, authorName: Rita Schaff, content: Issue We would like to know how Analytics Cloud identifies Known Individuals. Environment Analytics Cloud Resolution Users are identified based on their Liferay user accounts. These accounts are synced to Analytics...
How to resync contacts?
legacy
authorEmailAddress: rita.schaff@liferay.com, authorName: Rita Schaff, content: Issue I would like to know how to resync contacts in Analytics Cloud. Environment Analytics Cloud DXP 7.0+ Resolution In your Liferay portal, go to Control Panel > Instance Settings > Analytics Cloud > Synced Contact...
Keyword search ignoring description field.
legacy
authorEmailAddress: morheno.legros@liferay.com, authorName: Morheno Legros, content: Issue When using the keyword search, if you use only part of the "description string", the file you are searching for will not appear in the search result. However, when the exact string is input in the name...
Unable to edit a Document and Media's published document
legacy
authorEmailAddress: anishq.sharma@liferay.com, authorName: Anishq Sharma, content: NOTE: This article is an INTERNAL article and is not visible to customers, currently. Please only link this article in internal comments, but not public comments. Issue User encounters below error while trying to...
Unable to retrieve the properties from Analytics Cloud
legacy
authorEmailAddress: rita.schaff@liferay.com, authorName: Rita Schaff, content: Issue We connected our Liferay instance to Analytics Cloud and the instance shows that the connection is successful. But when we try to Sync Sites, we receive the following error message: For our Liferay instances, we...
Modifying the extension of a document persists even on downloading the file
legacy
authorEmailAddress: anishq.sharma@liferay.com, authorName: Anishq Sharma, content: Issue Changing the extension of document and media file, causes the downloaded file to have the modified extension. Steps to Reproduce: 1. Create a new basic document 2. Upload a file to the document...
Uploading an image to a form using the 'Web Content Images' option fails
legacy
authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue Users are unable to upload a new image using the option Web Content Images. Steps to reproduce 1) Log in as the admin user. 2) Navigate to Content & Data > Forms > Create a new Form with an Image element >...
web.server.host property with multiple Liferay instances
legacy
authorEmailAddress: anishq.sharma@liferay.com, authorName: Anishq Sharma, content: Issue Which entry should be added to the web.server.host property in case there are multiple instances added on a single Liferay portal. Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4...
Liferay docker container with volume mount does not start successfully
legacy
authorEmailAddress: anishq.sharma@liferay.com, authorName: Anishq Sharma, content: NOTE: This article is an INTERNAL article and is not visible to customers, currently. Please only link this article in internal comments, but not public comments. Issue Liferay docker container with mounted volume...
After editing them and restarting the server, default vocabularies are duplicated
legacy
authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue Stage and Topic vocabularies recreate again in the global site Steps to reproduce: 1) Navigate to the Global site 2) Assert that Topic, Stage, and Audience vocabularies have been created 3) Control Panel >...
Unable to add newly created product in the product group
legacy
authorEmailAddress: pooja.bhambani@liferay.com, authorName: Pooja Bhambani, content: Issue Steps to reproduce: 1. Start Liferay DXP 7.3 2. Create a site by using the minium site template. 3. Create a Product Group. 4. Check that user can add any existing product from the Minium site to the...
Categorization of 'Blogs' is not working
legacy
authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue When creating blogs, tags and categories do not appear. Steps to reproduce: 1. Navigate to left side menu of Site -> Categorization -> Tags 2. Create 2-3 tags and category 3. Place the following properties in...
Slowness in the IDE
legacy
authorEmailAddress: pooja.bhambani@liferay.com, authorName: Pooja Bhambani, content: Issue Users are experiencing slowness during the 'gradle refresh' process as well as during the local deployment of the Tomcat application server. Environment Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4...
How to get rid of SSLHandshakeException?
legacy
authorEmailAddress: pooja.bhambani@liferay.com, authorName: Pooja Bhambani, content: Issue When trying to access the site URL, the console displays the following exception, and the site is inaccessible. javax.net.ssl.SSLHandshakeException: Received fatal alert: handshakefailure...
Fragment should be accessible with its original name
legacy
authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue The export/import of content pages with references to fragments in global is currently limited (using LARs). Steps to reproduce: 1) Navigate to the Global site 2) Create a new collection and a new Fragment in...
Is Analytics Cloud GDPR-compliant?
legacy
authorEmailAddress: rita.schaff@liferay.com, authorName: Rita Schaff, content: Issue We are evaluating Liferay Analytics Cloud and we need information about GDPR compliance, location of the data centers, encryption of physical media, and data privacy. Where can I find this information?...
Design > Fragments should allow resizing of HTML, CSS, and JavaScript boxes
legacy
authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue The HTML does not wrap, the boxes cannot be resized, and it is difficult to read longer HTML lines. Steps to reproduce: 1) Login as an 'Admin' user 2) Navigate to Design -> Fragments 3) Edit any Fragment by...
Password email notification trigger
legacy
authorEmailAddress: christopher.czibere@liferay.com, authorName: Christopher Czibere, content: Issue What triggers an outgoing email of the Body without password template? Environment Liferay DXP 7.3 Resolution The "Body without Password" template is used when a user creates their own account via...
Form rules do not work when using repeatable Fields Groups
legacy
authorEmailAddress: sergio.alonso@liferay.com, authorName: Sergio Alonso, content: Issue We have added some rules in a form, related to repeatable fields groups. Those rules show certain fields based on selected values. The issue arises when the values are repeated in the form, clicking in the...
StorageException occurs when trying to access Google Cloud Storage.
legacy
authorEmailAddress: maria.picado@liferay.com, authorName: María Picado, content: Issue The File Storage is configured to Google Cloud Storage. When performing some actions in Documents and Media, Liferay attempts to access Google Cloud Storage and raises the following exception: 06:42:27.828...
How do I install FFmpeg on Windows?
legacy
authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue This article will walk you through the process of installing FFmpeg on Windows. Environment Liferay DXP 7.4 Resolution To install FFmpeg on Windows, follow these steps: 1) Have the most recent version of...
Not Able to Preview PDF Document in Recycle Bin
legacy
authorEmailAddress: joel.jeong@liferay.com, authorName: Joel Jeong, content: Issue After a PDF document is moved to the Recycle Bin, it cannot be previewed. Steps to Reproduce Open Menu > Content & Data > Documents & Media Upload a pdf and publish Click 3-dot menu next to the pdf > Move to...
Error: Unable to send message: Invalid Addresses
legacy
authorEmailAddress: viktoria.gyomber@liferay.com, authorName: Viktória Gyömbér, content: Issue After integrated the Mail Server:  Exchange in Liferay DXP there is a following Error in the logs:   ERROR [liferay/mail-1][MailEngine:74] Unable to send message: Invalid Addresses...
Unable to revert hotfix
legacy
authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue In some circumstances, users are unable to revert back their hotfix from their environment. The cause is often due to corrupt hotfix files or missing files in this environment, which could happen as a result...
Unable to view uploaded video in blogs
legacy
authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue It is not feasible to use uploaded videos in blogs via the content option.  Videos, on the other hand, can be seen properly uploaded in the documents and media section, so these videos should be present here...
How to do exact search in Liferay Commerce?
legacy
authorEmailAddress: pooja.bhambani@liferay.com, authorName: Pooja Bhambani, content: Issue Steps to reproduce: 1. Start Liferay DXP 7.2, Commerce version 2.2.0 2. Navigate to products. 3. Create 2-3 products (Note: create some products with the same keyword in the full description) 4. Now, search...
Edit an uploaded image for a web content field
legacy
authorEmailAddress: ricardo.couso@liferay.com, authorName: Ricardo Couso, content: Issue A web content structure can include an Image or a Documents and Media field.  When editing such a web content you can upload a new image for that field.  Is it possible to edit (crop, apply a filter, etc) the...
Need to hide Liferay Auth token as it is visible in Page source
legacy
authorEmailAddress: amit.tiwari@liferay.com, authorName: Amit Tiwari, content: Issue When using the burp suite tool to intercept traffic, the Liferay Auth token is visible in the Page Source, which could make the environment vulnerable in the user's view. Environment Liferay DXP 7.0+ Resolution...
Cannot change the HTML WYSIWYG editor in webcontent or document types
legacy
authorEmailAddress: jorge.diaz@liferay.com, authorName: Jorge Diaz, content: Issue In DXP 7.4, we want to change the HTML WYSIWYG editor in web content and documents and media types from CKEditor to AlloyEditor. When we try to change it using the following portal-ext.properties property, the...
Product images are not visible to guest users
legacy
authorEmailAddress: pooja.bhambani@liferay.com, authorName: Pooja Bhambani, content: Issue Steps to reproduce: 1. Start Liferay 7.2 fix-pack-14 and commerce version 2.2.0 2. Sign in as an admin. 3. Navigate to catalog and create a catalog named 'Test Catalog'. 4. Now, navigate to products. Click...
Host name does not match the certificate subject provided by the peer
legacy
authorEmailAddress: sivakumar.perumal@liferay.com, authorName: Sivakumar Perumal, content: Issue Configuring S3Endpoint to connect the S3 bucket is giving the below error 2022-08-25 13:02:50.718 ERROR [default task-22][ImageImpl:69] Error reading image 4407228...
S3Endpoint feature in Liferay DXP 7.0
legacy
authorEmailAddress: sivakumar.perumal@liferay.com, authorName: Sivakumar Perumal, content: Issue The S3Endpoint feature is missing in Liferay DXP 7.0 to configure the AWS S3 bucket Environment Liferay DXP 7.0 Resolution The observed behavior is a new feature that got introduced in DXP 7.3 and can...
How to enable Liferay Enterprise Search Security (X-Pack)
legacy
authorEmailAddress: gergely.szalay@liferay.com, authorName: Gergely Szalay, content: Issue We have a requirement to turn on the authentication and monitoring for our Elasticsearch server, but after downloading the Liferay Enterprise Search Security, we can't enable it because it requires...
SAML plugin for DXP 7.4 is not available for download from Marketplace
legacy
authorEmailAddress: taro.shimada@liferay.com, authorName: Shimada Taro, content: Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Why are there fewer users in the segment with a custom field?
legacy
authorEmailAddress: rita.schaff@liferay.com, authorName: Rita Schaff, content: Issue We would like to create a segment with a custom field as the condition. We can see that the number of users displayed is less than it should be. Why? Environment Analytics Cloud Resolution The number of users...
When logging in with an OpenID Provider, the portal shows "Internal Server Error"
legacy
authorEmailAddress: gustavo.vasconcelos@liferay.com, authorName: Gustavo Vasconcelos, content: Issue When configuring an OpenID Provider and trying to log in with an user, the callback to the portal shows an error message similar to the one below: Internal Server Error An error occurred while...
Content pages in search results don't link to the page
legacy
authorEmailAddress: morheno.legros@liferay.com, authorName: Morheno Legros, content: Issue When I search with the configuration “display selected result in context” unselected, clicking on content page results throws an error, and the results don’t display. Environment DXP 7.2 Resolution To...
After clicking on the invite link, a Workspace Error is displayed
legacy
authorEmailAddress: rita.schaff@liferay.com, authorName: Rita Schaff, content: Issue I was invited to an Analytics workspace. When I click on the link in the invitation e-mail, the following message is shown: Environment Analytics Cloud Resolution This behavior happens in the following 2 cases. ...
"No JSON web service action with path /dlapp/get-temp-file-names and method null for null" when using the multiple upload form in Documents and Media
legacy
authorEmailAddress: roberto.diaz@liferay.com, authorName: Roberto Díaz, content: Issue Steps to reproduce: Set thejson.web.service.enabled property to false Go to Documents and Media portlet and use the "Multiple upload" option to upload files You could see this error in server logs: 2022-07-15...
Can you use group email address with Analytics Cloud?
legacy
authorEmailAddress: rita.schaff@liferay.com, authorName: Rita Schaff, content: Issue There is an e-mail address that includes some other e-mails and has a separate inbox as well. Can invites be sent to it and can be used with Analytics Cloud? Environment Analytics Cloud Resolution Group e-mail...
Does OpenOffice integration allow DOCX format conversions?
legacy
authorEmailAddress: diana.seung@liferay.com, authorName: Dia Seung, content: This article includes a link to third-party documentation and third-party resources are not supported or maintained by Liferay, so should be used at your team’s discretion. Issue I want to download my text documents in...
A form that is rendered on a page will automatically save a draft of the form even if there has not been any interaction
legacy
authorEmailAddress: amit.tiwari@liferay.com, authorName: Amit Tiwari, content: Issue Steps to Reproduce Go to Product Menu > Liferay DXP (Site) > Content & Data > Forms, and add a new form. Give the new form a title (e.g. My Form), and a Select from List with option A and option B. Go to the...