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Clean up corrupted Search service volume
legacy
authorEmailAddress: peter.simonyi@liferay.com, authorName: Péter Simonyi, content: Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue My Search service's volume is corrupted and the ES nodes...
Unable to add SKU to the product via headless API
legacy
authorEmailAddress: pooja.bhambani@liferay.com, authorName: Pooja Bhambani, content: Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Create a site by using a minium site template. 3. Create an option with the name "City". 4. Create a specification with the name "segment". 5. Navigate to...
Large Amounts of Semrush Bot requests
legacy
authorEmailAddress: justin.mann@liferay.com, authorName: Justin Mann, content: Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Several requests coming from the SemrushBot/7~bl web crawler...
Can we add sorting functionality in Asset Publisher portlet?
legacy
authorEmailAddress: viktoria.gyomber@liferay.com, authorName: Viktória Gyömbér, content: Issue Can we add sorting functionality to the Liferay Asset publisher, similar to the sorting function in Search results?   Environment Liferay DXP 7.3   Resolution Unfortunately, this is a current feature...
Link tab missing from fragment link configuration
legacy
authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue The link panel is being hidden for some editables Steps to reproduce: 1) Navigate to Design > Fragments and create a fragment with this markup: <div class="fragment_1"> <a href="#"...
Multiple LDAP connections shared with one LDAP server prevent some users from logging in
legacy
authorEmailAddress: tony.ng@liferay.com, authorName: Tony Ng, content: Issue When multiple LDAP connections are shared on one LDAP server, only users from one LDAP connection can log in while users from the other LDAP connections cannot. The following error is seen in the logs: 2023-02-17...
Jenkins unable to update commit status to GitLab
legacy
authorEmailAddress: madeleine.clay@liferay.com, authorName: Madeleine Clay, content: Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Builds using gitlab-api fail during the last steps of the...
How to add the price in the default SKU via Headless API?
legacy
authorEmailAddress: pooja.bhambani@liferay.com, authorName: Pooja Bhambani, content: Issue The user needs to add the price(default SKU) in the request body of the product while posting the product via headless API. Environment Liferay DXP 7.4 Commerce 4.0 Resolution The 'default SKU' field in the...
Unable to set the custom configurations in the price range facet
legacy
authorEmailAddress: pooja.bhambani@liferay.com, authorName: Pooja Bhambani, content: Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Create a site by using the 'speedwell' site template. 3. Navigate to the catalog. 4. Select the configurations of the price range facet. 5. Set the...
Unable to search with special characters inside quotations
legacy
authorEmailAddress: pooja.bhambani@liferay.com, authorName: Pooja Bhambani, content: Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Create one basic web content named "test**". 3. Navigate to Liferay DXP(default web site). 4. Enter test** in the search bar, and the search result will...
Unable to create the product with the provided default image
legacy
authorEmailAddress: pooja.bhambani@liferay.com, authorName: Pooja Bhambani, content: Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Navigate to Document and Media. 3. Upload an image. 4. Get the fileEntryId of the image. 5. Navigate to system settings > Catalog (in the first block...
Updating users data through LDAP
legacy
authorEmailAddress: sergio.alonso@liferay.com, authorName: Sergio Alonso, content: Issue We have enabled importing users and groups through LDAP. Import works perfectly, although we have seen user data is not updated when it changes in Active Directory: email or user name, for example....
Where to find Liferay Connector for Elasticsearch 7 for Liferay DXP 7.2
legacy
authorEmailAddress: brian.suh@liferay.com, authorName: Brian Suh, content: NOTE: This article is an INTERNAL article and is not visible to customers, currently. Please only link this article in internal comments, but not public comments. Reasons: Enterprise Search section is not available for...
I cannot use special characters in Fragments
legacy
authorEmailAddress: rafael.regner@liferay.com, authorName: Rafael Regner, content: Issue I included certain special characters in the fragment such as ¡áéíóú and published it. When I reopen the fragment, the special character is displayed as � and doesn't allow me to publish anymore. The logs...
Unable to add dynamic filter rules in Product Publisher Widget
legacy
authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue When the dropdown option is changed from Tags to Category, the input box disappears. Steps to reproduce: 1) Create some categories from the Global Site. 2) Create sample commerce products and attach the...
Page canonical URLs of each existing language always point to the default language URL
legacy
authorEmailAddress: jorge.diaz@liferay.com, authorName: Jorge Diaz, content: Issue We have detected that the page canonical URLs of each existing language always point to the default language URL. Our default language is English, and we have a page in two languages: English:...
Color Contrast does not meet ADA requirements
legacy
authorEmailAddress: ethan.adelsman@liferay.com, authorName: Ethan Adelsman, content: Issue Color Contrast throughout Liferay's out-of-the-box platform does not meet the minimum ADA requirements. One example of this can be seen when adding a page using the Global template; the toggle switches...
ElasticsearchException java.net.ConnectException: Connection refused during the upgrade process and it fails, but Elasticsearch is not necessary during it
legacy
authorEmailAddress: jorge.diaz@liferay.com, authorName: Jorge Diaz, content: Issue The following ElasticsearchException is thrown during the upgrade process, causing the upgrade to fail, but the Elasticsearch server is not necessary during it How can avoid this error? 2023-02-07 11:21:22.931...
How to hide 'Content Performance' icon for every user
legacy
authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue The 'Content Performance' icon should be hidden for all default users with 'Administrator' or 'Content' roles. Environment Liferay DXP 7.4 Resolution Navigate to Control Panel> System Settings> System Scope>...
How to show only certain file types to a group of users?
legacy
authorEmailAddress: timea.bihari@liferay.com, authorName: Tímea Bihari, content: Issue I want to show only certain file types to some users. For example: they should see .doc and .pdf only but not .xls Is it possible to hide/show documents based on extensions? Environment Liferay DXP 7.4...
The image version has been changed, but the image remains the same
legacy
authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue The image does not change, but only the versions do. Steps to reproduce: 1) Navigate to Content and Data > Documents and Media 2) Upload an image  3) Do check out and download it 4) Click three dots (Action...
How to modify existing Email template for announcements
legacy
authorEmailAddress: sivakumar.perumal@liferay.com, authorName: Sivakumar Perumal, content: Issue Is there any OOTB option to modify the announcements email template? Environment Liferay DXP 7.4 Resolution The template for the subject and body of announcement emails contained in the...
Filter option under Content exports all data
legacy
authorEmailAddress: sivakumar.perumal@liferay.com, authorName: Sivakumar Perumal, content: Issue Under Content, filtering the data based on the available options exporting all the data. Environment Liferay DXP 7.x Resolution While exporting, the contents are filtered based on the date range but...
How to monitor who and what deleted pages or any data
legacy
authorEmailAddress: ahmed.abdin@liferay.com, authorName: Ahmed Abdin, content: Issue I would like to check who and what deleted pages or data from the Liferay system. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution  There are two ways of checking who and what deleted data:   1. From the UI...
The Sort widget does not return accurate results on the first try
legacy
authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue Some inconsistencies in the sort widget's behavior Steps to reproduce: 1) Create 3-4 web contents with the keyword 'test' at different time intervals to see the time difference in their creation. 2) Create a...
Configuration to disable download does not work for MHTML files
legacy
authorEmailAddress: rafael.regner@liferay.com, authorName: Rafael Regner, content: Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We applied the settings indicated in the article Document...
Elasticsearch cluster health status is Red
legacy
authorEmailAddress: sivakumar.perumal@liferay.com, authorName: Sivakumar Perumal, content: Issue The elasticsearch server cluster health status is red with the below error in the logs elastic search logs and noticed the below information. Failed to execute phase [query], all shards failed Failed...
Import failed with duplicate layout page template
legacy
authorEmailAddress: sivakumar.perumal@liferay.com, authorName: Sivakumar Perumal, content: Issue The import process failed with the below error 2023-01-02 06:33:32.734 [liferay/backgroundtask-4]...
Documents without guest permissions are downloadable
legacy
authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue The document is stored in the browser cache and can be downloaded again without the user being logged in Steps to reproduce: 1. Upload a text file document 2. Change permission, revoke guest view 3. Click on...
I want to restrict access to certain documents to a single user
legacy
authorEmailAddress: timea.bihari@liferay.com, authorName: Tímea Bihari, content: Issue I am using Documents and Media to upload files. Some of the documents must be restricted for a single user. The user must access a list of documents that only he/she is able to see. Environment Liferay DXP 7.2+...
Fragment with a dropzone doesn't work with the original dropzone in the master page
legacy
authorEmailAddress: jamilly.macedo@liferay.com, authorName: Jamilly Macedo, content: Issue If we create a fragment with the tag <lfr-drop-zone> and include it in a master page, when dragging the original dropzone to the fragment it is not possible to include other components in this area....
Clarification on Access to Old Logs on Liferay PaaS
legacy
authorEmailAddress: alexander.chau@liferay.com, authorName: Alex Chau, content: Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue This article is intended to expand on and clarify the...
After upgrading from 6.1 or 6.2 version, webforms widget is missing
legacy
authorEmailAddress: jorge.diaz@liferay.com, authorName: Jorge Diaz, content: Issue We have upgraded from Liferay Portal 6.1 or 6.2 version to DXP In this DXP 7.3 version, the Web Forms widget is missing and nothing is displayed in its location ( web-forms-portlet is unavailable) Environment...
Unable to search with rupee or any other currency
legacy
authorEmailAddress: amit.tiwari@liferay.com, authorName: Amit Tiwari, content: Issue Steps to reproduce: 1. Create a sample web content with the rupee or any other currency symbol in the content. 2. Try to search with just the currency symbol i.e. rupee or any other currency symbol. Expected...
How to achieve antivirus scanning for file uploads to Documents and Media in an Liferay PaaS environment?
legacy
authorEmailAddress: sorin.pop@liferay.com, authorName: Sorin Pop, content: Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I'd like to have the DXP functionality described at...
"Not Found" message on the details page of a product when its localization differs from the user's localization
legacy
authorEmailAddress: solyom.nagy@liferay.com, authorName: Solyom Nagy-Györkös, content: Issue When a product is created, the product localization is set to Default Catalog language (e.g.: en_GB) If a user with a different localization setting (anything other than en_GB in this example) accesses...
How to replicate a production environment into a non-production one?
legacy
authorEmailAddress: jorge.diaz@liferay.com, authorName: Jorge Diaz, content: Issue In order to test new developments, we want to set up a test environment that is a copy of the production environment to confirm that we will not have problems in the subsequent deployment in production. How can we...
java.lang.ClassCastException: class com.liferay.util.axis.SimpleHTTPSender cannot be cast to class org.apache.axis.Handler error when using axis library to call an external web service
legacy
authorEmailAddress: jorge.diaz@liferay.com, authorName: Jorge Diaz, content: Issue We have implemented a custom code in an OSGi module that uses the Apache Axis client and is trying to invoke an external SOAP web service. When we try to call the external service, a ClassCastException error is...
Asset Publisher Page selector doesn't work
legacy
authorEmailAddress: belen.luyo@liferay.com, authorName: Belen Luyo, content: Issue When I try to change the Page number in the combo box of the Asset Publisher, It always remains on the same page. Environment Liferay DXP 7.2 Fix Pack 14 or below Liferay DXP 7.3 Fix Pack 2 or below Resolution For...
Fragment and page templates with Japanese titles fail to export.
legacy
authorEmailAddress: yutaro.hamasaki@liferay.com, authorName: Hamasaki Yutaro, content: Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Please be aware that the page you are viewing has been...
How to display a video from Documents and Media onto a page using the Video Widget
legacy
authorEmailAddress: neil.cuzon@liferay.com, authorName: Neil Cuzon, content: Issue We want to add a video from Documents and Media onto a page using the video widget. However, the Video Widget requires a URL.  Environment DXP 7.3, DXP 7.4 Resolution Here are the steps to displaying any video from...
Does Liferay support AngularJS?
legacy
authorEmailAddress: tony.ng@liferay.com, authorName: Tony Ng, content: Liferay Support does not recommend or endorse specific third-party products over others. The information provided about products not created by Liferay is for reference purposes only, and any implementation of these principles...
Error when updating SEO information after changing localization language
legacy
authorEmailAddress: jamilly.macedo@liferay.com, authorName: Jamilly Macedo, content: Issue It is not possible to update SEO settings after changing the portal language.  The message Error: Your request failed to complete is reported in the UI and we see the following error in the log: No render...
Is there a max file size limit for the Large File Uploader?
legacy
authorEmailAddress: jay.lee@liferay.com, authorName: Jay Lee, content: Issue Is there a file size limit for the Large File Uploader? What is the max file size I can upload to the Large File Uploader? Environment Liferay Support Resolution There is no max file size limit However, uploads can fail...
How to update moment.js library
legacy
authorEmailAddress: pablo.vidal@liferay.com, authorName: Pablo Vidal, content: Issue For security reasons we need to update the moment.js library from version 2.24.0 to version 2.29.4 How do I update the moment.js library in Liferay DXP? Security vulnerabilities in moment.js 2.24.0:...
Unable to add the product with promotion to the cart
legacy
authorEmailAddress: pooja.bhambani@liferay.com, authorName: Pooja Bhambani, content: Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Create a new site by using the 'minium site template'. 3. Navigate to Promotions and add the promotion to a product. 4. Navigate to Accounts > Create an...
All search widgets shows "Portlet is temporarily unavailable"
legacy
authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue The sort widget breaks the search page Steps to reproduce 1) Go to the search page 2) Add a sort (search) widget to the page and refresh Expected Behavior: The Sort widget is successfully added without an...
com.liferay.portal.kernel.exception.NoSuchResourcePermissionException: {companyId=20100, name=com.liferay.translation.en_US, primKey=com.liferay.translation.en_US, scope=4}
legacy
authorEmailAddress: jorge.diaz@liferay.com, authorName: Jorge Diaz, content: Issue When we open "Site Builder" => "Pages" the following error is thrown and site pages are not displayed: com.liferay.portal.kernel.exception.NoSuchResourcePermissionException: {companyId=20100,...
Trailing slashes in URLs can affect SEO ratings
legacy
authorEmailAddress: lucas.mesquita@liferay.com, authorName: Lucas Mesquita, content: NOTE: This article is an INTERNAL article and is not visible to customers, currently. Please only link this article in internal comments, but not public comments. Issue When access the URL with a slash in the...
Widgets don't have all configuration options when using a custom theme
legacy
authorEmailAddress: christopher.lui@liferay.com, authorName: Christopher Lui, content: Issue After applying a newly created theme to the Look and Feel of a Site's pages, I can only see Permissions and Configuration Templates when trying to configure a widget. Environment Liferay 7.4 Resolution...
Related Assets widget not showing articles from other sites.
legacy
authorEmailAddress: ethan.adelsman@liferay.com, authorName: Ethan Adelsman, content: Issue Expected Result - When I add an asset to the Related Assets widget all related assets from the main Asset Publisher are visible in the widget. Observed Result - The Related Asset widget only shows related...
Can I use ModelDocumentContributor for journal articles (web contents)?
legacy
authorEmailAddress: ricardo.couso@liferay.com, authorName: Ricardo Couso, content: Issue The ModelDocumentContributor interface is used by many entities in Liferay to customize index and search operations. Can it be used to customize indexing and search for journal articles (web contents)?...
How to install Elasticsearch plugins in offline mode
legacy
authorEmailAddress: georgel.pop@liferay.com, authorName: Georgel Pop, content: Issue Sometimes customers don't have internet connection on their Production environments and want to install in offline mode the required Elasticsearch plugins: analysis-icu, analysis-kuromoji, analysis-smartcn,...
JournalArticleLocalServiceUtil.updateArticle(JournalArticle) does not update the translation of my Web Content's title programmatically
legacy
authorEmailAddress: daniel.couso@liferay.com, authorName: Daniel Couso, content: Issue The direct modification of the title through JournalArticle object by manipulating the titleMap variable does not alter the Web Content's title when calling...
Liferay UI Panel - collapsed attribute by default
legacy
authorEmailAddress: debora.vita@liferay.com, authorName: Debora Vita, content: Issue After trying to use Liferay UI panels in a default collapsed state, the attribute does not seem to be working. If I put the following example code in a widget template the panel will appear as extended by...
Non-localizable fields default language
legacy
authorEmailAddress: daniel.mijarra@liferay.com, authorName: Daniel Mijarra, content: Issue In which language are the web content non-localizable fields displayed? Environment DXP 7.4 Resolution By default, the non-localizable fields will allow you to enter the translation only for the site's...
Site Friendly URL not available
legacy
authorEmailAddress: daniel.mijarra@liferay.com, authorName: Daniel Mijarra, content: Issue I try to change the friendlyURL of one site to "site01" and I can't, it returns the error: Error: Please enter a unique friendly URL. Site and site01 site01 have the same friendly URL. Checking the rest of...
Portlet options lost after upgrading to 7.4 U51+
legacy
authorEmailAddress: daniel.mijarra@liferay.com, authorName: Daniel Mijarra, content: Issue After upgrading to 7.4 Update 51+, the Export/Import, Configuration or Remove portlet options are lost. This error does not happen if the Classic Theme is applied. Environment Liferay 7.4 Update 51+...
Webhooks not being created with GitLab due to GitLab connection to Jenkins
legacy
authorEmailAddress: justin.mann@liferay.com, authorName: Justin Mann, content: Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Webhooks are not being created when trying to connect a GitLab...
How can I see the number of all visits in Analytics Cloud?
legacy
authorEmailAddress: viktoria.gyomber@liferay.com, authorName: Viktória Gyömbér, content: Issue In the Analytics Cloud, we only see 'unique visitors' and not all visitors. Is it possible to see all visitors' data with Analytics Cloud? We would like to see the total number of visits on the site....