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Capability
Feature
Deployment Approach
Access to edit web content giving timeout
legacy
authorEmailAddress: lucas.mesquita@liferay.com, authorName: Lucas Mesquita, content: Issue When trying to edit web contents they take a long time to open, the behavior in question was only reproduced in an oracle database in which the portal has to have a high number of pages and entries in the...
Is One Time Password's expiration configurable?
legacy
authorEmailAddress: peter.nyiro@liferay.com, authorName: Peter Nyiro, content: Issue When does One Time Password expire? Can you set the validity timeframe of the OTP? Environment DXP 7.2+ Resolution OTP is HTTP session based, if the session expires, OTP expires as well. And it can only be used...
Font family does not change when clicking on "normal" on CKeditor
legacy
authorEmailAddress: adam.kollar@liferay.com, authorName: Adam Kollar, content: NOTE: This article is an INTERNAL article and is not visible to customers, currently. Please only link this article in internal comments, but not public comments. Issue When I write a text in Microsoft Word that has a...
Access denied when connecting to Liferay DL through WebDAV
legacy
authorEmailAddress: cristina.rodriguez@liferay.com, authorName: Cristina Rodriguez, content: Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue An 'Access Denied' or similar related error is...
No Group exists with the primary "xxxxx" key shown in the logs
legacy
authorEmailAddress: giulianna.munoa@liferay.com, authorName: Giulianna Munoa, content: Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The following messages are identified in the logs: Jun...
When I try to publish web content with large content, I receive the error "ModSecurity: Access denied with code 400"
legacy
authorEmailAddress: ahmed.abdin@liferay.com, authorName: Ahmed Abdin, content: Issue After upgrading to u70, when I try to publish web content with large content, I receive an error in the log looking like this: ModSecurity: Access denied with code 400 Environment Liferay DXP 7.4 Resolution The...
Vulnerabilities in CKeditor
legacy
authorEmailAddress: balazs.letai@liferay.com, authorName: Balázs Létai, content: Issue We plan to update the CKeditor version due to several vulnerabilities including XSS. https://security.snyk.io/package/npm/ckeditor4/4.17.1...
Changing events to a past date
legacy
authorEmailAddress: lucas.mesquita@liferay.com, authorName: Lucas Mesquita, content: Issue Is it possible to edit expired events to change the date to past date? Environment All environments Resolution This is the expected behavior and the best practice that you can only set the expiry date to a...
Error when importing .lar file: "Score -0.x is not a value between 0 and 1"
legacy
authorEmailAddress: lucas.mesquita@liferay.com, authorName: Lucas Mesquita, content: Issue When trying to import a .lar file, the following error is displayed: Score -0.2 is not a value between 0 and 1. Environment Liferay DXP 7.0  Liferay DXP 7.1  Liferay DXP 7.2  Liferay DXP 7.3 Liferay DXP...
Is it possible to customize user roles in our Liferay Cloud environment?
legacy
authorEmailAddress: rafael.regner@liferay.com, authorName: Rafael Regner, content: Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I would like to know how to set custom user roles for team...
Adaptive media not miniaturized after trying to adapt remaining
legacy
authorEmailAddress: lucas.mesquita@liferay.com, authorName: Lucas Mesquita, content: Issue When trying to adapt media that were not automatically adapted using the "Adapt remaining" function, an error is shown in the UI and in the logs it may be possible to see the following error or warning:...
Security configuration related to session management
legacy
authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue There are some security configuration requirement regarding session management. Environment Liferay DXP 7.4 Resolution Application uses the 'referrer' header as a supplemental check only, and not just for any...
Unable to export site pages with circular references
legacy
authorEmailAddress: lucas.mesquita@liferay.com, authorName: Lucas Mesquita, content: Issue When trying to export pages, a null error is shown in the UI. Environment Liferay DXP 7.4 (equal to or below Update 66) Resolution Upgrade to Liferay DXP 7.4 Update 66 or higher to resolve the issue. Or...
Unable to build Service Builder with default packages
legacy
authorEmailAddress: anishq.sharma@liferay.com, authorName: Anishq Sharma, content: Issue Service Builder gives the below error during build without any changes to default classes: xxx\test-service-service\src\main\java\test\service\service\persistence\impl\FooPersistenceImpl.java:2425: error:...
Web content structure filter is not working properly
legacy
authorEmailAddress: lucas.mesquita@liferay.com, authorName: Lucas Mesquita, content: Issue When inserting a structure filter for a web content, the results are not listed correctly, always displaying all results, regardless of the chosen structure. Environment Liferay DXP 7.4 Update 71 Resolution...
Users and Pages are not Visible
legacy
authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue The components User, UserGroup, and Layout have been re-indexed. However, Users and Pages are still not visible. Environment Liferay DXP 7.1 Resolution The possible cause of this is due to the cluster health...
Unable to search users in admin portal
legacy
authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue Re-indexing has been ongoing for quite some time, and certain users are not being searched in the admin portal or control panel section. Environment Liferay DXP 7.1 Resolution If the above issue arises in a...
Maven based Liferay Workspace for DXP
legacy
authorEmailAddress: anishq.sharma@liferay.com, authorName: Anishq Sharma, content: Issue Unable to get the EE version of Liferay DXP while choosing maven in Liferay Developer Studio. Environment Liferay DXP 7.0+ Resolution User can manually change two configuration inside the pom.xml file to use...
Special character validation for product relation type
legacy
authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue Special Characters should not be allowed. Steps to reproduce: 1. Navigate to the System Settings -> Catalog -> Product Relations 2. Add new value as "<script>alert(1);</script>" 3. Save 4. Now, go to any...
Unable to edit react fargment
legacy
authorEmailAddress: anishq.sharma@liferay.com, authorName: Anishq Sharma, content: Issue The user has created and uploaded a react fragment, but is unable to edit the same. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution This is an intended behavior of the Liferay, to avoid bad experiences...
Workflow User Notifications triggered in State node throw NoSuchTaskInstanceTokenException
legacy
authorEmailAddress: justin.mann@liferay.com, authorName: Justin Mann, content: Issue When using notifications as part of the workflow, when triggered in a State node, the notifications are generated but when they are selected, the following exception appears in the logs 2023-05-09 20:47:25.666...
Page not found error 404 when attempting to download a document in Documents and Media
legacy
authorEmailAddress: john.park@liferay.com, authorName: John Park, content: Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Page not found error 404 when attempting to download a document in...
OOTB captcha is not readable
legacy
authorEmailAddress: pooja.bhambani@liferay.com, authorName: Pooja Bhambani, content: Issue Users are utilizing the OOTB Simple Captcha for security purposes; however, most of the time it's not readable. Environment Liferay DXP 7.4 Liferay Quarterly Releases Resolution To make the captcha image...
Installing new updates or hotfixes in Cloud/Liferay PaaS environment.
legacy
authorEmailAddress: ahmed.abdin@liferay.com, authorName: Ahmed Abdin, content: Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I would like to know how to install new updates and hotfixes in...
Anonymous users tracked separately like Known users
legacy
authorEmailAddress: viktoria.gyomber@liferay.com, authorName: Viktória Gyömbér, content: Issue We noticed that Known individuals have all kinds of data tracked and displayed for each individual. We would also like to track anonymous individuals the same way, possibly by adding a new tab on the...
Unable to activate different tab on the different pages
legacy
authorEmailAddress: anushka.tiwari@liferay.com, authorName: Anushka Tiwari, content: Issue Activating the same tab on different pages. Steps to reproduce  Navigate to Site Menu > Design > Page fragment Click on the add button and create a master page. Now, drag and drop the 'Tabs' under the basic...
'Disable Autoscaling' button is disabled
legacy
authorEmailAddress: pooja.bhambani@liferay.com, authorName: Pooja Bhambani, content: Issue The user is unable to click on the 'Disable Autoscaling' button. Environment Liferay DXP 7.4 Resolution This issue usually happens when the user provides the Service Id different than the liferay. To...
Elasticsearch nodes are not discoverable
legacy
authorEmailAddress: pooja.bhambani@liferay.com, authorName: Pooja Bhambani, content: Issue Getting the below errors in the elastic search server, and hence the search is not working: [WARN ][o.e.d.PeerFinder ] [node1] address [10.199.131.143:9302], node [null], requesting [false] connection...
View count on web content is not incrementing when web content is displayed on a display page
legacy
authorEmailAddress: ahmed.abdin@liferay.com, authorName: Ahmed Abdin, content: Issue I have followed the instructions described in Counter in Web Content Display remains at 0 after activating Enable View Count Increment to enable the view count increment for web content by performing the...
Image extensions inside product is not working properly
legacy
authorEmailAddress: pooja.bhambani@liferay.com, authorName: Pooja Bhambani, content: Issue Steps to reproduce: 1. Navigate to Commerce > Products. 2. Create any simple products. 3. Navigate to media. 4. Take any PDF and change its extension to "png". 5. Make sure png is accepted in the image...
Proper date and time is not visible on media and inside Product Relations Tab
legacy
authorEmailAddress: pooja.bhambani@liferay.com, authorName: Pooja Bhambani, content: Issue Steps to reproduce: 1. Navigate to products. 2. Open any existing product. 3. Navigate to the media tab and notice it's showing the modified date as 2 months ago, 2 minutes ago, or 2 days ago. 4. The same...
Autotranslate Button Not Visible When Using Third-Party in Instance Settings
legacy
authorEmailAddress: jamilly.macedo@liferay.com, authorName: Jamilly Macedo, content: Issue When configuring a Third-Party for Translation in the Instance Settings, the Autotranslate button is not visible. Environment DXP 7.4 Resolution This is a known issue reported in LPS-187034.  Contact the...
OpenID Connect Error - "Signed JWT rejected"
legacy
authorEmailAddress: jamilly.macedo@liferay.com, authorName: Jamilly Macedo, content: Issue When configuring authentication using OpenID Connect, login fails and the following error is reported: Unable to validate tokens: Signed JWT rejected: Another algorithm expected, or no matching key(s) found...
How can I disable the Navigation Categories portlet filtering for the Asset Publisher portlet?
legacy
authorEmailAddress: sebastian.madaras@liferay.com, authorName: Sebastian Madaras, content: Issue Navigation Categories portlet displays Asset Publisher portlet entries based on category selection.  Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4...
Gradle PKIX Certification Error for Maven Policy
legacy
authorEmailAddress: kenneth.back@liferay.com, authorName: Kenny Back, content: Issue We are configuring a new environment and observing what looks to be a gradle license or certification related issue given the below error: openssl config failed system library no such process Failure build failed...
Asset Library Administrator/Owner can't access his/her Asset Library
legacy
authorEmailAddress: jose.bango@liferay.com, authorName: Jose L. Bango, content: Issue As an Asset Library Administrator/Owner you can't access Asset Libraries (neither through the Control Panel nor through the Site Administration Panel). Environment DXP 7.3 DXP 7.4 Resolution This can be achieved...
Guest Users Are Unable to View Web Content After Upgrade
legacy
authorEmailAddress: kenneth.back@liferay.com, authorName: Kenny Back, content: Issue After upgrading from Liferay 7.2 to 7.4 we have observed that guest users are unable to view web content. In 7.2 we had unchecked the 'article view permissions' checkbox under system setting > web content, but...
Issue with Publishing Expired Content in Publications
legacy
authorEmailAddress: jamilly.macedo@liferay.com, authorName: Jamilly Macedo, content: Issue When trying to approve a Publication that includes expired Web Content, the following error is displayed: "This publication contains unapproved changes that need to be approved before being published."...
Updated web content mapped to HTML fragment is not displayed on the page
legacy
authorEmailAddress: ahmed.abdin@liferay.com, authorName: Ahmed Abdin, content: Issue I have an issue with OOTB HTML fragment. When mapping web content to HTML fragment on a content page and updating the web content, the updated content field is not displayed on the published page. Reproduction...
After upgrading to u77, I am not able to edit users in Users and Organizations or Account Settings. I receive a NullPointerException error.
legacy
authorEmailAddress: ahmed.abdin@liferay.com, authorName: Ahmed Abdin, content: Issue I upgraded to DXP 7.4 u77. We are using an LDAP server. When I try to edit users via the Users and Organization or Account Settings, I receive an error in the UI: "Users and Organizations is temporarily...
How can I know when a Web Content was created and when it was published from database
legacy
authorEmailAddress: ethan.wei@liferay.com, authorName: Ethan Wei, content: Issue How can I know when Web Content was created and when it was published from database Environment Liferay DXP 7.2 Resolution The created time of a Web Content is stored in the column called 'createDate' in the table...
Browser Pop-Up For Non-Https Site
legacy
authorEmailAddress: kenneth.back@liferay.com, authorName: Kenny Back, content: Issue We are seeing a browser pop-up warning for our users when they try to login to our http site. They become concerned as it says the connection is not secure, but to 'send anyway'. Can this be disabled by Liferay...
How to integrate feeds from social media like Instagram/twitter/facebook based on hashtag in Liferay
legacy
authorEmailAddress: ethan.wei@liferay.com, authorName: Ethan Wei, content: Issue How to integrate feeds from social media like Instagram/Twitter/Facebook based on hashtags in Liferay? Environment Liferay DXP 7.1. Resolution Liferay unfortunately doesn't have this out-of-box functionality....
Navigation menu URLs not following the selected language
legacy
authorEmailAddress: solyom.nagy@liferay.com, authorName: Solyom Nagy-Györkös, content: Issue Content is stored in Web Contents not on pages > navigation menu items are created as URLs, in most cases, because of this The Web Contents are translated/using more than one language (at least 2) > can...
Outgoing SMTP IP address for Liferay SaaS
legacy
authorEmailAddress: rafael.regner@liferay.com, authorName: Rafael Regner, content: Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). NOTE: This article is an INTERNAL article and is not visible to...
File Name is not updated when editing the document with different document
legacy
authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue When users choose a file while editing it, the filename is not automatically updated. Steps to reproduce: 1. Start a vanilla instance of DXP 7.4 2. Upload a new document 'abc.pdf' to Document and Media and...
Uncaught type errors on browser console while adding product pricelist
legacy
authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue In a product's edit SKU side panel, it's not possible to add a new price entry Steps to reproduce: 1) Navigate to Commerce> Products 2) Create a new product or click the existing one 3) Now, go to SKU > click...
Product Media Image maximum size
legacy
authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue The user intends to upload media within the product and has set the image file size to 100KB (or as per the requirement) 1. Create any Simple product 2. Navigate to Media inside the product 3. Upload an image...
Currency management missing in the discounts
legacy
authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue To choose the correct currency for 'Discount', we must first set our currency as the primary currency in Commerce> Store Management> Currencies. Apart than that, it is not set. Is this expected Discount...
Bookmarks Widget Unavailable
legacy
authorEmailAddress: adrienne.lao@liferay.com, authorName: Adrienne Lao, content: Issue The Bookmarks Widget is unavailable in DXP 7.4.  Environment DXP 7.4 Resolution There is a workaround that can be implemented to get the Bookmarks Widget up and working again. Here are the steps to implement...
I cannot add Filters in the Product Publisher configuration
legacy
authorEmailAddress: rafael.regner@liferay.com, authorName: Rafael Regner, content: Issue The Product Publisher widget does not allow selection of Categories and Tags in Filter rules. Environment Liferay DXP 7.4 Update 51 Resolution This issue is being addressed by COMMERCE-10627. Please update...
The user's access to the database was revoked
legacy
authorEmailAddress: rafael.regner@liferay.com, authorName: Rafael Regner, content: Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I changed the lcp-secret-database-user secret on DXP...
Prompt a guest user to Office 365 login when attempting to access a protected page resource
legacy
authorEmailAddress: rafael.regner@liferay.com, authorName: Rafael Regner, content: Issue We have configured Single Sign-On (SSO) with OpenID Connect using Office 365. We set the portal property auth.login.prompt.enabled to true to prompt a guest user to login when attempting to access a protected...
How to Remove/ Replace the Liferay logo for the instance
legacy
authorEmailAddress: neil.cuzon@liferay.com, authorName: Neil Cuzon, content: Issue The Liferay Logo, on the upper left-hand side of the site needs to be removed/replaced.  Environment DXP 7.4, DXP 7.3, DXP 7.2, DXP 7.1, DXP 7.0  Resolution  You could replace the logo by going to Control Panel,...
Does mouse activity on a portal screen count as session logout activity or not?
legacy
authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue Need to confirm whether mouse activity on a portal screen will count as session logout activity or not? For example, if there is merely mouse activity (and not particular clicks or screen loads or reloads),...
Liferay Docker Image 7.4 using JDK8
legacy
authorEmailAddress: pamela.venegas@liferay.com, authorName: Pamela Venegas, content: Issue When trying to install docker image for 7.4 u50, it does not allow to change the version to JDK8, it remains on JDK11. Environment Liferay DXP 7.4. Resolution Please be aware that since 7.4 u18 docker...
Previewing a web content with a Display Page Template does not work if a theme is applied
legacy
authorEmailAddress: marcos.xavier@liferay.com, authorName: Marcos da Silva Xavier, content: Issue As an Asset Library admin, I want to be able to preview web contents through the connected sites' display page templates, so that I can make changes accordingly without having to switch sites....
Limiting number of file versions in Documents and Media does not work
legacy
authorEmailAddress: solyom.nagy@liferay.com, authorName: Solyom Nagy-Györkös, content: Issue Setting the limit of file versions to file following the article, however there are still more than 5 versions are available in Documents and Media :...
How to add new hires to see Liferay projects?
legacy
authorEmailAddress: marcos.xavier@liferay.com, authorName: Marcos da Silva Xavier, content: Issue How to add new employees to see Help Center tickets and have access/privileges equivalent to current users that are part of a project? Environment Liferay DXP/Portal Resolution Only Administrators...
Error while Importing LDAP data: SQLServerException: String or binary data would be truncated
legacy
authorEmailAddress: neil.cuzon@liferay.com, authorName: Neil Cuzon, content: Issue LDAP import fails due to an error stating that the user could not be updated due to a DataException,  which is in turn caused by a SQLServerException, stating that String or binary data would be truncated. Please...