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Cannot exceed 200 entries per page in asset publisher and search container

Issue Cannot set a higher limit greater than 200 for asset publisher and search container entries per page. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution As this can be an important...

AlloyEditor image toolbar no longer pops-up

legacy Troubleshooting

Issue 1) Start 7.2.x and login as Admin 2) Go to left Sidebar > Liferay DXP > Content and add a new Basic Web Content 3) Click in the content editor and then on the "+" button > select the Image icon and choose one...

Make Price Range Facet usable with multiple SKUs

legacy Troubleshooting

Issue Initialize a minium site Open Product Admin (Control Panel -> Commerce -> Products) Open "Brake Fluid" or any product with multiple skus Open the Skus page Edit a sku to hae a base price of $10 another to have a...

Form is not visible on page before publish to Remote Live

legacy

Issue When I add a Form to a page of a Staging site, I am unable to view the form until I publish my page to Live. Environment DXP 7.2 Fix Pack 8+ Resolution This is an intended behavior from changes made under...

Configuring Liferay with Wildfly

legacy How To

Issue Detailed steps to Install Liferay DXP on Wildfly Environment Liferay DXP 7.2+ JDK 1.8 Note: For the Wildfly version check for the Liferay compatibility matrix of 7.2 and 7.3 Resolution Download the below files...

Unable to export users to CSV from some instances

legacy Troubleshooting

Issue Users cannot be exported in some instances: the interface gets blank, and the following exception is thrown: "2021-04-08T10:57:43.604+0200 ERROR [http-nio-8080-exec-25][ExportUsersMVCResourceCommand:100]...

Updating Dynatrace Users

legacy How To

Issue I can't invite or modify the permissions of my team members on our Liferay Cloud-provided Dynatrace tenant. Environment Liferay Cloud Resolution This behavior is expected. At this time, the only way to add...

Error when a file in Sharepoint repository contains special character in title

legacy Troubleshooting

Issue If a Sharepoint repository contains a file with a special character in its title (ex: 'File#s.docx'), opening the Sharepoint repository in the Documents and Media portlet leads to a blank page with the following...

'Portlet is temporarily unavailable' error for Sharepoint Connection

legacy Troubleshooting

Issue A day or two after successfully configuring a Sharepoint Connection, I now see a "Portlet is temporarily unavailable" error in the UI and the following error in the Liferay logs when attempting to open the...

Native authentication in existing ES setup

legacy

Issue How to set up a native authentication feature for the existing elastic search setup? Environment Elasticsearch 2.x Elasticsearch 5.x Resolution The Native user authentication comes when there is a...

Combining Assets from All Segments in Asset Publisher when using Collections

legacy How To

Issue UserA is in our "Accounting" segment and our "HR" segment. Within an Asset Publisher, is there a way to see content from both on DXP 7.2 or DXP 7.3? Environment DXP 7.2 DXP 7.3 Resolution There is a new...

CPFriendlyURLEntryImpl error after upgrading to Commerce 2.1.2

legacy Troubleshooting

Issue After upgrading Liferay Commerce to version 2.1.2, the following error is thrown in the Liferay log: ERROR [default task-14][BasePersistenceImpl:440] Caught unexpected exception...

Externalize Session Management

legacy

Issue The session details should be stored in a centralized server so that it is shared with all the available nodes. Environment Liferay Portal 6.2 Resolution This is a specific business requirement that falls beyond...

IKEv1 IPSec VPN Deprecation

legacy

Introduction A group of researchers has found vulnerabilities in implementations of the Internet Key Exchange version 1 (IKEv1) protocol in firewalls and other networking applications...

Leverage browser caching in Liferay

legacy

Issue Leverage browser caching in Liferay Environment Liferay Portal 6.2 Resolution The query is regarding the SEO implementation and falls beyond the scope of Liferay support. Additional Information Article: Leverage...

Restricting the search result

legacy

Issue After uploading a video with extension mp4 and web content, with the same name. Now when searching with the name, the results show both the mp4 video and the web content. However, it should show only Web content...

How to add image extension .webp on editor when creating a new web content in Documents & Media

legacy How To

Issue Can't add image extension .webp on editor when creating a new web content Environment DXP 7.0 or higher Resolution In order to upload and work with .webp extensions in Documents and Media, follow these steps:...

[AC] Gaining Access to Liferay Analytics Cloud

legacy How To

This content is available to customers with active Liferay Analytics Cloud (AC) subscriptions This article documents how customers with an active Analytics Cloud subscription can gain access to a Workspace on...

Field value is not shown in Web Content if the Structure field is configured as non-localizable

legacy Troubleshooting

Issue When creating a Structure (Content & Data > Web Content > Structures) and configuring a field as non-localizable, the value defined in the Web Content created from that structure is not shown. Environment...

"Error on rename of" tables during upgrade when using Windows 10 and MySQL

legacy Troubleshooting

Issue When performing a Liferay upgrade, the process stops and you find the following error in the log: 2021-05-06 08:49:36.319 INFO [main][UpgradeProcess:115] Failed upgrade process...

Uploaded documents are not visible on a different machine

legacy

Issue Configure common database for two Liferay servers. Now, whenever try to upload an image on one server then the same image is not getting visible on another server even though the right URL path has been set...

Unable to add new web content folder when characters blacklist is empty

legacy Troubleshooting

Issue When the Characters Blacklist is empty in either of these locations: Control Panel>Configuration>Instance Settings>Web Content Control Panel>Configuration>System Settings>Web Content>Virtual Instance...

Content can not be updated: The MySQL server is running with the --read-only option

legacy Troubleshooting

Issue Any kind of update transactions do not work and users are not able to create/update web content, files, etc, in the portal. There are several errors in the Liferay Service's log about java.sql.SQLException: The...

How to change the logo for Application Menu?

legacy How To

Issue How to change the logo for Application Menu? Environment Liferay DXP 7.3 Resolution The logo for Application Menu can be changed according to the following steps. Stop the server. Place the new log...

FreeHTML - shows text undefined when clicking on it's preview

legacy Troubleshooting

Issue Steps to reproduce: Create a content page and drag the Free HTML component on it from the default fragments list. Edit some text Then click in the preview on the right. It will show text undefined. Again making...

How to Setup HTTPS on Tomcat for Liferay Portal 6.2 and DXP 7.0

legacy How To

Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products....

Adaptive Media does not show errors in logs

legacy Troubleshooting

Issue Adaptive Media cannot process some images, but the only info about these errors is found in the UI alone, as shown in the image below. No related errors can be found in the logs. Environment Liferay...

Broken Document Links in Search Results

legacy Troubleshooting

Issue Clicking on a link to a document in Search Results leads to a /null page and error: Environment Liferay DXP 7.0 Liferay DXP 7.1 Resolution This behavior is reported and fixed in LPS-93120. The fix has been released...

The LAR file could not be imported because it requires page templates or site templates

legacy Troubleshooting

Issue "The LAR file could not be imported because it requires page templates or site templates" error message apprears when the user is importing pages from different Liferay systems. Environment DXP 7.0 or higher...

Creating a new structure with a date field results in a Freemarker error

legacy Troubleshooting

Issue When you create a new structure that includes a date field and try to save it, you receive an error similar to this: Error executing FreeMarker template FreeMarker template error: The following has evaluated to...

Repeatable web content structure items causes error and block publishing

legacy Troubleshooting

Issue Steps to Reproduce: 1) Take Liferay 7.1 and install fix-pack dxp-14. 2) Connect with MySQL 5.7 3) Create a structure with two text fields a) Add one text field 1 - make it repeatable b) Add another...

unsupported symbol error after migration with geolocation as field name

legacy Troubleshooting

Issue The word "geolocation" is not a reserved word in Liferay Portal 6.2 but in DXP it is. If a field name at Liferay Portal 6.2 is "geolocation", after the upgrade to DPX it could generated an Elasticsearch error...

Editable field isn't working within loops in page fragments

legacy Troubleshooting

Issue Steps to reproduce: Under Site Builder > Page Fragments, Import fragment entries.zip(Attached) Drag the fragment on the content page, In the configuration defaultValue for iteration is 3. It works fine and fields...

How to call custom CSS?

legacy How To

Issue How to call custom CSS in portal normal.ftl file Environment Liferay DXP 7.2 Resolution The custom styling can be added by using theme’s _custom.scss file (i.e., src/css/_custom.scss). Liferay DXP supports...

Liferay SaaS CDNs Cache Mode

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue What is the cache mode set for Liferay SaaS CDNs?...

Blacklisting Commerce components in 7.3 can stop other modules as well

legacy Troubleshooting

Issue When you add a Commerce component to the blacklist, other modules will stop functioning as well. This may cause the following issues: - Certain Commerce menu elements could be missing - Gogo Shell...

Large File Uploader Permissions

legacy

In compliance with the latest GDPR regulations, files uploaded via our large file uploader are encrypted. As an additional security measure, we require all large file attachments to be...

Unable to see Structures Field for the Templates

legacy Troubleshooting

Issue Steps to reproduce: Start a Liferay bundle. Create a structure with some fields in it Create a template for it Click on the Structure tab, then back to the Template tab Open the template Expected behavior: The...

Added buttons to AlloyEditor toolbar don't work in Blogs

legacy Troubleshooting

Issue I added buttons such as strike-through, superscript, and subscript to the AlloyEditor toolbar, but these buttons don't work when attempting to edit content in the Blogs module. Environment Liferay DXP 7.2...

User gets a site despite disabling it in portal-ext

legacy

Issue We have set the following settings in portal-ext.properties, but when a user is created, an entry is also created in the group_ table that has the username as the friendly-url....

When the "Search" page is first in the list of pages, the link to "Go to Site" in the product menu does not appear.

legacy Troubleshooting

Issue When the "Search" page is first in the list of pages, the link to "Go to Site" in the product menu does not appear. Environment Liferay DXP 7.1 Resolution The observed behavior is a known bug and fixed in...

When Setting Okta up as an SSO for Liferay PaaS, how can I generate IdP metadata in Okta without first having SP metadata?

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The documentation for setting up an SSO with Liferay PaaS...

Setting up Google Analytics to work with Liferay DXP 7.2

legacy How To

Issue Setting up Google Analytics to work with Liferay DXP 7.2 is easy and is described in our documentation here. However, there is some setup that is required on the Google Analytics side so that the two can work...

Unable to submit Form in any other Language but English

legacy Troubleshooting

Issue Fail to submit the form in added language with required field Steps to Reproduce Go to Web Content > Forms Add a Form Add a Text Field Switch on Required Field Add a Translation, for example: used...

Custom Excluded Paths in SPA

legacy How To

Issue So far, it's been possible to disable SPA across an instance, for some portlet or for an individual element. However, having more flexibility to disable SPA has been requested multiple times. What if I want...

Where to place pre-startup scripts in Liferay Workspace

legacy Troubleshooting

Issue We are building Docker images so we run the task "gradle buildDockerImage" to build our image. We would like to know the following: Where do we have to place in our workspace "pre-startup" scripts? We...

Analytics scripts added to a site is displayed on a page

legacy Troubleshooting

Issue When I add analytics scripts in Site Settings, I see that the script is displayed at the top of the page and is not properly added to the site. Environment Liferay DXP 7.0+ Resolution This behavior is reported and...

Patching Tool fails to install due to lack of file space

legacy Troubleshooting

Issue When trying to install a patch, the Patching Tool fails with a java.io.IOException regarding file space despite having enough space in the mount or drive where Liferay resides: 14:04:59,116 DEBUG [b:?]...

Setup Liferay’s document management with an Amazon S3 as a repository

legacy How To

Issue How to set up Liferay to use Amazon S3 storage instead of local storage and provide access information to S3. Environment Liferay DXP 7.2 Resolution Steps to follow : Amazon S3 requires a 'SAXParser' from the...

Adding a valid liferay runtime in Dev Studio

legacy Troubleshooting

Issue When attempting to create a Liferay Module Project Fragment, I'm encountering the following error: "Please set a valid liferay portal runtime, you can initBundle or modify 'liferay.workspace.home.dir' to make it...

OpenID Connect does not work with Azure AD B2C

legacy Troubleshooting

Please note that this Fast Track applies to versions before our Quarterly Release 2024.Q1. From Quarterly Release 2024.Q1 on, this function is enabled as described in LPD-9397. Please...

Drag & Drop zone is missing when uploading a image in web content

legacy

Issue After installing DXP 7.1 FP18, the Drag & Drop zone is missing when uploading a image in web content. Steps to reproduce: Add a new web content structure with image field. Add a template for the structure created. Add...

Liferay Developer Studio 3.9.3 Release Highlights

legacy

Liferay Developer Studio provides an all-in-one, integrated development environment based on Eclipse for developers to build plugins for the Liferay Digital Experience Platform. Liferay Developer Studio is an Eclipse...

Using LMDD with Browser Mobile Emulators

legacy Troubleshooting

Issue I'm seeing that the LMDD does not always properly detect a mobile device if I'm using a browser mobile emulator. In this example, the LMDD app was set up to display mobile device information using the Device...

Form Storage Adapter is not visible in the form storage type dropdown.

legacy Troubleshooting

Issue Post deploying the form storage adapter module it's not visible in the form storage type dropdown. Environment Liferay DXP 7.3 Resolution While creating form storage adapter "ddm.storage.adapter.type" value...

How to implement Accelerated Mobile Pages (AMP) in Liferay?

legacy

Issue How to implement Accelerated Mobile Pages (AMP) in Liferay? Environment Liferay DXP 7.2 Resolution Accelerated Mobile Pages are not supported in Liferay as of now. However, there is already a feature request in...

Commerce - Users with membership to the same account cannot view each other's orders

legacy Troubleshooting

Issue I can't view an order made by another member of the same account Sample scenario: ---------------------------------------------- Setup 1 Minium Site (Title: MiniumABC) 1 Account (Title: AccountABC) 2 Users...

When granting the "View" permission only for "Forms" and "Documents and Media" to a Role, the Users with this Role is able to see the "Add" button and can add assets in "Forms" and "Documents and Media"

legacy

Issue When granting the "View" permission only (as below) for "Forms" and "Documents and Media" to a Role, the Users with this Role is able to see the "Add" button and can add things in "Forms" and "Documents and Media"...

Cannot publish or import site (due to missing references) when asset publisher shows displays from another site

legacy Troubleshooting

Issue An asset publisher in a site A can be configured to show assets from site A itself and from other sites (B, C, ...). If such a site A is then exported and imported to a site in another environment, or...

How do I add Captcha in Sign in Portlet?

legacy

Issue I would like to add Captcha in Sign in Portlet, as I can do in Create Account and Forgot Password options. Environment DXP 7.3 Resolution Unfortunately, there is no out-of-the-box feature to enable Captcha...