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Need immediate error message while uploading a wrong extension file in Blogs portlet

Issue While uploading a file of invalid extension but within the allowed size limit, a progress bar appears before the error message prompts. User needs immediate error message, as extension is invalid Environment...

Pagination does not show up using custom Search Results widget display template

legacy Troubleshooting

Issue Pagination is missing after upgrading to DXP 7.4-u75 using custom Search Results widget display template Environment Liferay DXP 7.4 Resolution This is a known bug and has been addressed in u82 using...

Unescaped characters in the title of Documents when viewing in card view

legacy Troubleshooting

Issue Titles of documents in the Documents and Media portlet that contain an apostrophe or other similar punctuation appear with their unescaped characters when viewed in Card View The titles appear correctly when...

When trying to access a user's private page, a "404 Page Not Found" populates instead of the Login prompt

legacy

Issue When trying to access a user's private page, we are transferred to a "404 Page Not Found" error page instead of the Login page that we were expecting. Environment DXP 7.4 Quarterly Release Resolution Not being...

Accessibility: Success Criterion 4.1.1 Parsing (WCAG 2.1)

legacy

Issue The tool https://validator.w3.org shows accessibility issues related to success criterion 4.1.1 Parsing. Environment 2024.q1 Resolution Since WCAG 2.2, success criterion 4.1.1 Parsing is considered...

Errors related to tracking content showing net::ERR_BLOCKED_BY_CLIENT in the browser console

legacy Troubleshooting

Issue When adding analytics tracking code for services such as Google Tag Manager or Facebook, there are instances when the browser shows an error indicating net::ERR_BLOCKED_BY_CLIENT Environment Liferay DXP 7.4, Liferay...

SearchBarPortlet on private page

legacy

Issue We use SearchBarPortlet in our public and private appearance themes. Also, we have configured as 'destination', a results page with '/search-results' as friendlyURL. This page exists as public and private....

Version not available on CDN in the product_info.json

legacy

Issue Liferay version is not available on https://releases-cdn.liferay.com/tools/workspace/.product_info.json. Environment DXP 7.3-u36+ 2023 Q4.x+ Resolution Since the introduction of the Quarterly Releases, it was...

How do you access Dynatrace in UAT?

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How can you access the Dynatrace Dashboard when the Advanced tab is...

After importing the object to the portal, it's not visible on the 'Fragments and Widgets' option

legacy Troubleshooting

Issue Import the object on the portal, the import was successful but after navigating to the 'Fragments and Widgets' option and searching for the imported object, it's now visible. Steps: Create a 'Demo' object with...

Is Liferay 7.4 vulnerable to CVE-2024-25148?

legacy

Issue We've reviewed the official documentation (https://nvd.nist.gov/vuln/search/results) which lists some Liferay versions affected, so we would like to know if the 7.4 versions is vulnerable to this CVE....

The keywords "Global" and "Control Panel" are appearing in the search results for certain pages

legacy Troubleshooting

Issue When we are searching for certain pages, sometimes we can see the keywords "Global" and "Control Panel" appearing in the results. How can we hide these? Environment Liferay 2023.Q4 Resolution Performing a...

Service Organization Control (SOC) -1 Type 2 report

legacy

Issue Service Organization Control (SOC) -1 Type 2 report for auditing purposes. Environment Liferay DXP Resolution The SOC-1 report focuses on financial controls and their evaluation and this reporting is not...

Search service error: This node previously joined a cluster with UUID xxx and is now trying to join a different cluster with UUID yyy

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When we set the Search Service scale to "3" on the UAT environment...

Automatic removal of onclick event from source of Web Content

legacy

Issue 1. When the below content is pasted in the source of Web Content, then the onclick event gets removed from the source automatically. Below is the original content: <div class="Small-ButtonRSecond"><button...

Files uploaded with Guest view permission - Forms Upload field

legacy

Issue When a document is added in the Form Upload field it will have 'Guest view' permission. When a document is added directly in the Document and Media library it will NOT have 'Guest view' permission. Is there a...

How to Disable CAPTCHA on Server Admin Pages

legacy How To

Issue How do you disable CAPTCHA on pages? Site Administration pages like the Gogo Shell now have a CAPTCHA verification. How do you disable CAPTCHA on pages? Adding “-1” (Never Check), doesn’t work....

Liferay IDE / Developer Studio support for Quarterly Releases

legacy Troubleshooting

Issue When importing a Quarterly Release workspace into Liferay Developer Studio 3.9.8: Latest blade templates or Liferay versions will not be available for selection. Contextual menus could be broken...

Liferay PaaS - Liferay service doesn't start up - You must first upgrade the portal to the required schema version

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Liferay service does not start up/gets shut down after...

How To Get Additional Search Metrics From Liferay

legacy

Issue Is there any other source of information where we could get additional search history information from Liferay or directly from Elasticsearch? How can we provide customers with metrics, beyond the top...

Unable to set the Target when configuring Navigation Menu Items

legacy Troubleshooting

Issue I can see in the Templates section for Navigation Menu items ${navItem.getTarget()}, but when creating a menu item there is no way to set this. I would like to set this so that one of my menu items would open...

Configuring hard-coded Instance Setting properties in a Liferay SaaS environment

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Some properties that can normally be configured through an...

"Unable to import user" messages when performing concurrent authenticated JSONWS calls against an LDAP cluster

legacy Troubleshooting

Issue Given an environment with the following components configured: LDAP cluster with more than one node. JSONWS calls through basic authentication. LDAP Import enabled. Login against LDAP. Several concurrent...

Data migration of documents to S3 fails with NoSuchFileVersionException

legacy Troubleshooting

Issue We use the Data Migration tool to migrate our document library from FileSystemStore to S3 (although the issue might be relevant for other migrations too) While it runs, it fails with NoSuchFileVersionException (see...

Some pages are loaded blank when switching between pages when using the "document.write" javascript code

legacy Troubleshooting

Issue We have upgraded from Liferay 6.2 to DXP 7.4. We have problems with some pages, if you open a direct link to them, they are correctly loaded, but if you switch between pages, they are loaded blank. We have detected...

Users without permission can see title of other dynamic data lists

legacy

Issue Consider the use case below. Log in as admin and create a regular role role1 and add to it the DDL permissions visible in the attached screenshot Dynamic-Data-Lists-01.png. Create a user A. Create a user group UG1...

/c/ redirects to login page

legacy

Issue When the user tries to access the URL: 'http://localhost:8080/c/', even if the 'c' page doesn't exist, it redirects to the login page instead of a 404 page not found. Environment Liferay DXP [all versions]...

Unable to get dynamic data mapping form field value type for content ID

legacy Troubleshooting

Issue While upgrading Liferay from DXP 7.1 to 2023 Q4.0, the below warnings were encountered: WARN [main][DDMFieldUpgradeProcess:626] Unable to get dynamic data mapping form field value type for content ID 6019934...

I cannot create an A/B Test on a staged Site

legacy

Issue I have a Site where Staging in enabled I want to create an A/B Test in AC The icon only shows up in the Staging site When I click it, I get the message that A/B Test requires connection to Analytics Cloud ...

Metrics workflow data in the database

legacy

Issue There is a metrics table in the workflow on UI: Navigate to Application Menu→ Workflow→ Metrics. Select the workflow belonging to it and open the transaction under the workflow In which table has the metrics...

Can I use unique Coupon Codes in Commerce?

legacy

Issue We would like to distribute unique usage Coupon Codes to our clients. Environment Liferay DXP 7.3+ Quarterly Releases Resolution Unfortunately, it is only possible to configure one Coupon Code for a...

/language showing 403 forbidden url

legacy Troubleshooting

Issue When the user tries to access the URL: 'http://localhost:8080/language', even if the language page doesn't exist, it shows a 403 Forbidden error on UI instead of a 404 page not found. Logs error: ERROR...

How to hide the particular folder from user under document and media

legacy How To

Issue How to hide a particular folder from a particular user in the document and media section. Environment Liferay DXP 7.4 Resolution Follow the steps to achieve this requirement: Navigate to the Control Panel >...

Cannot redirect user account creation page to prevent guest users to create new accounts

legacy Troubleshooting

Issue Would like to be able to control user account creation on the portal. Trying to use the redirection feature of Liferay, however, it seemed not to be working. Environment DXP 7.4 Resolution Configure the...

Docusign integration not working

legacy Troubleshooting

Issue We are trying to integrate docusign to our app and for that we followed this...

Error "Invalid site key" when using reCAPTCHA v3

legacy Troubleshooting

Issue When configuring reCAPTCHA v3 and testing it on the "Forgot Password" page, the following error message is reported: "ERROR for site owner: Invalid site key". Environment Liferay DXP 7.2+ Resolution Liferay...

Not found error accessing commerce product detail

legacy Troubleshooting

Issue Steps to reproduce: Create a new site (language default en_US, and make sure the en_GB is available) based on a minium site initializer Create a new Catalog with language en_GB and EUR as currency (Catalog A). Create...

Title is not replaced when importing fragment

legacy Troubleshooting

Issue When renaming a fragment that has been previously imported into the environment in a collection and subsequently importing the same collection again, the system indicates a successful import. However, upon...

Theme elements appear duplicated on embedded pages

legacy Troubleshooting

Issue The header, footer, search bar and other elements appears duplicated on embedded pages. Environment DXP 7.4 Resolution It is possible to edit a page so that only the embedded page is displayed. For this, you...

Check the Java version in Liferay PaaS

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue You want to know which Java version is running....

Unable to select organization in segment property

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Add an organization. 3. Add a segment. 4. Add an organization property. 5. Select the organization. Expected result: User should be able to select the...

FTL Error in Category Facet with Vocabulary Layout Display Template

legacy Troubleshooting

Issue Category facet error when selecting certain categories under vocabulary layout display template. Steps to reproduce: Create a search page using the search template under global templates. Uncheck the inherit...

Font-weight is not being responsive on Heading Fragment

legacy How To

Issue Despite setting the font weight for the Heading Fragment, the fragment is unresponsive and doesn't respond to the applied setting. Environment DXP 7.4 Resolution This is determined to be the intended behavior....

Uploaded documents are available for all sites using different virtual hosts

legacy

Issue Create two sites Set a different virtual host for each site e.g. testsite.local, testsite2.local Upload a document into Documents and Media on your second site See that the uploaded file is available when...

Structure fields are not loading after upgrade from 7.2 to 7.4

legacy Troubleshooting

Issue we have a problem with one of our journal structures after running the upgrade process from 7.2 fixpack-20 to 7.4u92. After the upgrade, the structure is empty when we try to edit in in Liferay (also when we try to...

Text field limited to 120 characters in forms

legacy Troubleshooting

Issue If users enter more than 120 characters, the form is published successfully, however, when implemented in a form widget, they will notice that the text in both has been reduced to accommodate the...

Which database table stores the custom workflow value?

legacy

Issue Where does the custom workflow values present in the database table? Environment Liferay DXP 7.4 Resolution The data of custom workflow under process builder information inside your database should be...

Expiring license causing 'Uncaught TypeError: Liferay.Alert is not a constructor'

legacy Troubleshooting

Issue Within 30 days of license expiry an alert message should pop up reminding the user about renewing the license. On 2023.Q4.0 it causes Uncaught TypeError: Liferay.Alert is not a constructor in the browser's...

How can I disable web content history?

legacy How To

Issue We would like to have only one version of our web contents so we want to to disable the web content history/versioning. Environment Liferay DXP 7.4 + Resolution Edit the Journal Article Maximum Version Count...

Freemarker Error in Notification Template

legacy Troubleshooting

Issue Creating a new custom object with a text field and an associated email notification that uses a FreeMarker template can result in an error that prevents the notification from being sent. The following error...

Elasticsearch no such index found or index created without mappings

legacy Troubleshooting

Issue In certain instances, an Elasticsearch node index might be improperly created, and documents appear to be successfully injected, but attempts to search for assets in the portal result in no...

The link received in the email notification after form submission is showing the 'Page Not Found' Error for Guest User on Liferay SaaS environment

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The link received ('click here to access the form')...

Elasticsearch not working after upgrade

legacy Troubleshooting

Issue After performing an upgrade, we've noticed some errors with Elasticsearch: 2023-11-28 13:27:54.223 ERROR [[STANDBY] ExecuteThread: '3' for queue: 'weblogic.kernel.Default...

Unable to view the Page in default language when browser back button is clicked

legacy

Issue The page of the site should be visible in the default language when the browser back button is clicked. Steps to reproduce: 1. The default Language Selector template is added to Liferay's Home page and...

Liferay PaaS: Custom domains are not SSL certified by Liferay

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We have domains that are NOT using custom SSL...

Different Instance IDs shown in logs and monitoring section of Cloud Console

legacy

Issue While monitoring Liferay Cloud, different instance IDs of the database are shown in the log section and monitoring section of Cloud Console. Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3...

What are the differences between using name and property in metatags

legacy How To

Issue We were creating custom meta tags and we see there are created using "property" attribute instead of "name" attribute. Are there any differences between using name and property? Are they equivalent?...

After changing password on Tivoli's LDAP server, users can't login for up to 20 minutes

legacy Troubleshooting

Issue On Liferay DXP (any version) connected to an IBM Tivoli Directory Server via LDAP, the users cannot login to the portal immediately after changing their password or any attribute on said LDAP. The...

Remove "Add to Page" permissions for the "Guest"/"User" role

legacy How To

Issue "Add to page" permissions are populated by default for the roles "Guest" or "User". Although is the intended behavior, it may not be desired in some situations. Environment DXP 7.0, DXP. 7.1, DXP...

If I edit an already translated web content, the modifications are not reflected in the setted translations

legacy

Issue We set a default language in the Instance settings i.e catalán (España) and create a site with the default language: catalán (España) & available languages catalán (España) + español (España) We create a...