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Conditions to be counted as Bounce Rate
legacy
authorEmailAddress: taro.shimada@liferay.com, authorName: Shimada Taro, content: Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
UI distorted on Product Visibility Account Page
legacy
authorEmailAddress: pooja.bhambani@liferay.com, authorName: Pooja Bhambani, content: Issue Whenever user enables/disables the account group toggle button under visibility tab, a distorted UI appears. Steps to reproduce: 1. Start Liferay DXP 7.4 U83. 2. Create two account groups. 3. Create a...
Mitigation Plan for Node Scale-Down Outages Affecting Non-HA Customers
legacy
authorEmailAddress: vincent.liu@liferay.com, authorName: Vincent Liu, content: Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue In a non-High Availability (HA) environment, unplanned site...
Browser console error - Failed to execute 'removeChild' on node : The node to be removed is not a child of this node
legacy
authorEmailAddress: adrienne.lao@liferay.com, authorName: Adrienne Lao, content: Issue When opening a Web Content in edit mode, the following error populates within the browser console:  Browser console error - Failed to execute 'removeChild' on node : The node to be removed is not a child of...
Downloading File from Custom Document Type fails when there is no ddmFormInstanceRecord
legacy
authorEmailAddress: michael.tran@liferay.com, authorName: Michael Tran, content: Issue When downloading files from custom document types, download fails when there is no ddmFormInstanceRecord In particular, issue appears when Custom Document Type includes an upload field   Environment 2024.Q1.1...
Folders, contents and other assets display outdated user name/surname
legacy
authorEmailAddress: jose.bango@liferay.com, authorName: Jose L. Bango, content: Issue Within the Site administration, asset creators' names are displayed for folders, web content, and documents. Updating a user's name and/or surname does not reflect these changes in the aforementioned resources;...
Add a flag icon for language in web content
legacy
authorEmailAddress: pooja.bhambani@liferay.com, authorName: Pooja Bhambani, content: Issue Need to add language flag icon in web content Environment Liferay DXP 7.4 Resolution Please note: The following information involves customizations or implementation ideas that are beyond the scope of...
How to get content metadata from Asset Publisher template
legacy
authorEmailAddress: sergio.alonso@liferay.com, authorName: Sergio Alonso, content: Issue We are designing an Asset Publisher template and we would need to get content metadata available to configure an Asset Publisher. Environment DXP 7.4 Resolution The information about Asset Publisher widget...
How can I display the maximize and minimize buttons in my widget
legacy
authorEmailAddress: daniel.mijarra@liferay.com, authorName: Daniel Mijarra, content: Issue I upgraded from 6.2 version to 7.4 and I am not able to configure maximize and minimize buttons in my widgets as I had in 6.2 version. I used to add $theme.iconMinimize() and $theme.iconMaximize() to my...
Unable to scroll right section panel in web content
legacy
authorEmailAddress: pooja.bhambani@liferay.com, authorName: Pooja Bhambani, content: Issue After deploying a custom admin theme (without any customization), user is unable to scroll right section panel. Steps to reproduce: 1. Deploy the attached custom-admin-theme (custom admin theme doesn't...
'Authentication Search Filter' for Users in LDAP
legacy
authorEmailAddress: sergio.alonso@liferay.com, authorName: Sergio Alonso, content: Issue At the moment, we are using LDAP server connection to authenticate our users. Our question is: in which moment the query to authenticate users is executed? More exactly, when the field 'Authentication Search...
Personal Menu is disappearing after deploying custom admin theme
legacy
authorEmailAddress: pooja.bhambani@liferay.com, authorName: Pooja Bhambani, content: Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Deploy custom admin theme (without any customization) by navigating to $Liferay_Home/deploy. 3. Log in as admin and Navigate to Control Panel > Instance...
Disable 'redirected to' popup
legacy
authorEmailAddress: sergio.alonso@liferay.com, authorName: Sergio Alonso, content: Issue When accessing a page site as guest and changing the default language (IT) to another (for example EN), an azure popup will appear on the bottom left with the following message: Success: You were redirectet...
Email addresses that cannot be registered
legacy
authorEmailAddress: taro.shimada@liferay.com, authorName: Shimada Taro, content: Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue I...
ModelSearchRegistrarHelper class mentioned in Search Service Registration article is missing
legacy
authorEmailAddress: peter.nyiro@liferay.com, authorName: Peter Nyiro, content: Issue I tried to follow this Search Service Registration article to perform indexing my custom service-builder object, but there is no ModelSearchRegistrarHelper class available, what should I do now? Resolution Remove...
Web Server keeps asking for basic authentication when using a Client Extension that makes a request via OAuth to Liferay API
legacy
authorEmailAddress: ricardo.couso@liferay.com, authorName: Ricardo Couso, content: Issue A Web Server before the Liferay environment is configured with Basic Auth. Liferay uses a Client Extension (CX) that makes a request to a Liferay API using OAuth. When the page using the CX is loaded, the Web...
The form field value is lost when edited in a different site locale
legacy
authorEmailAddress: ahmed.abdin@liferay.com, authorName: Ahmed Abdin, content: Issue I have an issue with the Form field rule. I have a form submitted in English, when I update it in a different language (Greek) without modifying the original entry, the field rule entry is lost. Reproduction...
How long does it take Liferay analytics to get the analysis results (number of accesses) after the page is published?
legacy
authorEmailAddress: taro.shimada@liferay.com, authorName: Shimada Taro, content: Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
How to retrieve images associated with Asset Categories from custom code?
legacy
authorEmailAddress: jose.bango@liferay.com, authorName: Jose L. Bango, content: Issue When editing a category, it is possible to set images. However, when trying to get those images from my custom code, I am unable to do that. There are no related methods in AssetCategory objects. Environment...
Microsoft Azure Key Vault with Liferay DB
legacy
authorEmailAddress: peter.nyiro@liferay.com, authorName: Peter Nyiro, content: Issue Can we use Azure Key Vault with DB setup configuration in Liferay instead of having it in plain text in the properties file? Is there any way to configure the DB in Liferay using Azure Key Vault? How we can use...
Authority to view form entries
legacy
authorEmailAddress: taro.shimada@liferay.com, authorName: Shimada Taro, content: Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
No external access to database
legacy
authorEmailAddress: sergio.alonso@liferay.com, authorName: Sergio Alonso, content: Issue We need to make some modifications to the database, and therefore we have opened port 3306 of the database to be able to access it from outside, just as we have done many other times. However, this time we...
The list of web contents filtered by Mine or Recent can take some time to load
legacy
authorEmailAddress: ricardo.couso@liferay.com, authorName: Ricardo Couso, content: Issue When using the Web Content admin view filters Mine or Recent, the list of resulting web contents can take a while to load.  Environment Quarterly Release 2024.Q1, 2023.Q4, 2023.Q3 DXP 7.4, DXP 7.3 Resolution...
Upgrade error: Skipped updating database indexes for com.liferay.document.library.service since it is not upgraded
legacy
authorEmailAddress: daniel.martinez@liferay.com, authorName: Daniel Martinez Cisneros, content: Issue While updating to quarterly releases, an error is shown in the log and several modules do not start correctly. IndexUpdaterUtil-BundleTrackerOpener][IndexUpdaterUtil] Skipped updating database...
Image title overlap on small screens
legacy
authorEmailAddress: sebastian.ganto@liferay.com, authorName: Sebastian Ganto, content: Issue When viewing an image after it has been uploaded to Documents and Media and trying to scroll on small screens, the image title overlaps. Environment Liferay 2024.Q1.1 Resolution The observed behavior is a...
'Email Account Activity: New Sign-In detected for your account' received which is an unwanted email
legacy
authorEmailAddress: rishabh.agrawal@liferay.com, authorName: Rishabh Agrawal, content: Issue Receiving unwanted email notifications like "Your email account abc@xyz.org.in was signed into from a new location, device, browser, or application" from GoDaddy. Below are the details received:   From:...
Plugin Descriptor Error When Building Maven Fragment in AWS Codebuild
legacy
authorEmailAddress: kenneth.back@liferay.com, authorName: Kenny Back, content: Issue We are observing errors in the console log for various plugins when trying to build a custom fragment via maven in AWS Codebuild: [ERROR] Failed to parse plugin descriptor... Invalid CEN header Environment DXP...
HTML Parsing issues when reindexing journal articles after upgrading to Quarterly Release (Jericho)
legacy
authorEmailAddress: ahmed.abdin@liferay.com, authorName: Ahmed Abdin, content: Issue I upgraded my instance to Quarterly Release. I performed a full reindex and received several errors in the log: ERROR [default-26][jericho:211] StartTag a at (r17,c4,p1100) contains attribute name with invalid...
'search.results.limit' key in Low Level Search Options widget is not working
legacy
authorEmailAddress: apsara.raheja@liferay.com, authorName: Apsara Raheja, content: Issue The 'search.results.limit' key in the Low-Level Search Options widget is used to achieve the functionality of getting limited search results on a single page, however, the user gets all the search results...
User Impersonation For Newly Created Users
legacy
authorEmailAddress: emma.carr-gardner@liferay.com, authorName: Emma Carr-Gardner, content: Issue Attempting to impersonate a user who has not logged in yet returns errors in the console. How can I verify the accounts of new users who have not activated their account yet? Why can't I impersonate a...
Analytics：for Entrance and Exit items in page analysis
legacy
authorEmailAddress: taro.shimada@liferay.com, authorName: Shimada Taro, content: Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Issue with the latest Dynatrace view
legacy
authorEmailAddress: rishabh.agrawal@liferay.com, authorName: Rishabh Agrawal, content: Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Unable to get the latest Dynatrace view with the new...
Two-factor authentication for Analytics Cloud login
legacy
authorEmailAddress: taro.shimada@liferay.com, authorName: Shimada Taro, content: Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
PaaS deployment fails with HTTP Error 408 Request Timeout
legacy
authorEmailAddress: sorin.pop@liferay.com, authorName: Sorin Pop, content: Issue Today a build on DEV environment fails repeatedly (3 times) with the same error each time:   Failed to deploy the services in /var/jenkins_home/workspace/xxx_dev/build on liferay.cloud. HttpError: HTTP Error: 408...
Tomcat Vulnerability Impact (CVE-2023-28708)
legacy
authorEmailAddress: taro.shimada@liferay.com, authorName: Shimada Taro, content: Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Uploading Files to Documents and Media with the Forms Feature
legacy
authorEmailAddress: taro.shimada@liferay.com, authorName: Shimada Taro, content: Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Workflow Metrics display only in UTC
legacy
authorEmailAddress: rafael.regner@liferay.com, authorName: Rafael Regner, content: Issue When viewing the “dateCreated” timestamps in the Workflow Metrics view, the timestamps are always rendered in UTC rather than the user’s time zone. Environment Liferay DXP 7.4 Resolution The observed behavior...
Are Synonym Sets applied during Index Time or Query Time?
legacy
authorEmailAddress: michael.tran@liferay.com, authorName: Michael Tran, content: Issue When using Synonym Sets, are the synonyms applied during index time or query time?   Environment Elasticsearch DXP 7.2 SP1 and later versions   Resolution Synonyms are applied as query time only. Reference...
What method is Liferay using for formatting Synonym Sets?
legacy
authorEmailAddress: michael.tran@liferay.com, authorName: Michael Tran, content: Issue What method is Liferay using for formatting Synonym Sets, in the context of Elasticsearch?   Environment Elasticsearch DXP 7.2 SP1 and later versions   Resolution Simple Expansion technique is used for...
Web content indexing coverage
legacy
authorEmailAddress: taro.shimada@liferay.com, authorName: Shimada Taro, content: Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
URL specification of the administration screen
legacy
authorEmailAddress: taro.shimada@liferay.com, authorName: Shimada Taro, content: Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
CAPTCHA does not work for Guest users on forms
legacy
authorEmailAddress: pablo.vidal@liferay.com, authorName: Pablo Vidal, content: Issue When enabling CAPTCHA on my forms, Guest users are unable to submit the form. Environment DXP Quarterly Release 2023.Q3.4 (or earlier version) DXP 7.4 Resolution This behavior is a known error in the Product and...
Are URLs that display/download Liferay JS information a vulnerability?
legacy
authorEmailAddress: pablo.vidal@liferay.com, authorName: Pablo Vidal, content: Issue Some monitoring tools may identify certain URLs that are accessible during routine scans that should not have allowed access. Among the URLs that are typically detected are URLs that can download Liferay's JS...
Folder naming rules for Web content, documents and media
legacy
authorEmailAddress: taro.shimada@liferay.com, authorName: Shimada Taro, content: Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Deploying to an Existing Build via CLI Tool
legacy
authorEmailAddress: pablo.vidal@liferay.com, authorName: Pablo Vidal, content: Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The user wants to know if it is possible to deploy to an...
Submitting a Form with an object that has a non-mandatory date and time field fails with an error
legacy
authorEmailAddress: ahmed.abdin@liferay.com, authorName: Ahmed Abdin, content: Issue I have an issue with the Objects used in a Form container. I create an Object with a Date and Time field, then I create a content page, add to it a Form container fragment, and select the Object to create the...
Permissions missing after switching from SaaS to PaaS
legacy
authorEmailAddress: marco.abamonga@liferay.com, authorName: Marco Abamonga, content: Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The project has been switched over from a SaaS to a PaaS...
How to store and view what users selected for the Cookie Consent banner?
legacy
authorEmailAddress: rita.schaff@liferay.com, authorName: Rita Schaff, content: Issue We have enabled Liferay's cookie consent banner for our site. Could you please guide us on where to locate the log of cookies accepted by our site visitors? As a point of reference, here is an example of how the...
"NoSuchFileEntryException" error message appears
legacy
authorEmailAddress: taro.shimada@liferay.com, authorName: Shimada Taro, content: Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....
Dynamic Picklist in Liferay Forms using Objects
legacy
authorEmailAddress: madhusudan.sharma@liferay.com, authorName: Madhusudan Sharma, content: Issue We have created a Liferay form with Object and used the concept of dynamic picklist (data provider + picklist). However, we're facing issues with saving the data (selected from the picklist) upon form...
Liferay-ui: icon-menu does not collapse when clicking on another Action menu
legacy
authorEmailAddress: marcos.xavier@liferay.com, authorName: Marcos da Silva Xavier, content: Issue When clicking on an Action menu and then clicking on another right after, the previous Action menu does not collapse, making the first one overlap the others. Environment 2024.Q1.1+ Resolution This...
Blocking requests before reaching the WebServer on Liferay PaaS (Public Cluster)
legacy
authorEmailAddress: madhusudan.sharma@liferay.com, authorName: Madhusudan Sharma, content: Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We have encountered requests from unauthenticated...
Enable Masking on Personal Information Data in Liferay PaaS
legacy
authorEmailAddress: madhusudan.sharma@liferay.com, authorName: Madhusudan Sharma, content: Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We have a requirement to mask the PI (Personal...
"?version=1.0&t=xxxxxxxxxx" is appended with commerce product images
legacy
authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue Users will see "?version=1.0&t=xxxxxxxxxx" is appended with the commerce product image Steps to reproduce:  1. Create a new demo Site and a Channel, and associate them with each other. 2. Create a product,...
Export/Import commerce products from one environment to another
legacy
authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue Users want to export and import products from one environment to another. Although the following steps might be useful here: Products can be exported and imported from one instance of commerce using the...
Version not available on CDN in the product_info.json
legacy
authorEmailAddress: adam.kollar@liferay.com, authorName: Adam Kollar, content: Issue Liferay version is not available on https://releases-cdn.liferay.com/tools/workspace/.product_info.json. Environment DXP 7.3-u36+ 2023 Q4.x+ Resolution Since the introduction of the Quarterly Releases, it was...
Missing Folder Hierarchy in Related Assets Selection for Web Content
legacy
authorEmailAddress: lucas.mesquita@liferay.com, authorName: Lucas Mesquita, content: Issue Currently, it's only possible to find and select related files in a Web Content by searching by name. This becomes impractical when dealing with thousand of files that don't have semantic names but are...
The keywords "Global" and "Control Panel" are appearing in the search results for certain pages
legacy
authorEmailAddress: peter.schwarcz@liferay.com, authorName: Peter Schwarcz, content: Issue When we are searching for certain pages, sometimes we can see the keywords "Global" and "Control Panel" appearing in the results. How can we hide these? Environment Liferay 2023.Q4 Resolution Performing a...
GUEST users have no access to custom objects API
legacy
authorEmailAddress: cristina.rodriguez@liferay.com, authorName: Cristina Rodriguez, content: Issue Templates which make use of the objects API are not working correctly for guest users. Environment Liferay 7.4 and Quarterly Releases. Resolution You need to add the VIEW permission for your custom...
SearchBarPortlet on private page
legacy
authorEmailAddress: sergio.alonso@liferay.com, authorName: Sergio Alonso, content: Issue We use SearchBarPortlet in our public and private appearance themes. Also, we have configured as 'destination', a results page with '/search-results' as friendlyURL. This page exists as public and private....