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Scheduled publication to live won't include new content

Issue After setting up a scheduled publication of a site from staging to live and adding new contents, these contents are not shown in the live environment when the scheduled date arrives. Environment Liferay DXP...

Paginated multi-selection is lost when navigating through pages with SPA disabled

legacy Troubleshooting

Issue The view to assign users to a given role can be paginated. When SPA is disabled, only the users selected from the last page are effectively selected: those selected in previous pages are discarded. This can...

The Form Records are viewable by guest users in the search results after the upgrade to DXP 7.2

legacy Troubleshooting

Issue The Form records sent by other users are viewable by guest users in the search results after the upgrade from DXP 7.0 to DXP 7.2: When a guest user searches in the search bar, the response will include the Form...

Large File Uploader Permissions

legacy

In compliance with the latest GDPR regulations, files uploaded via our large file uploader are encrypted. As an additional security measure, we require all large file attachments to be...

Unable to see Structures Field for the Templates

legacy Troubleshooting

Issue Steps to reproduce: Start a Liferay bundle. Create a structure with some fields in it Create a template for it Click on the Structure tab, then back to the Template tab Open the template Expected behavior: The...

Web contents and blog posts can be displayed in asset publishers even if their filters wouldn't allow them

legacy

Issue A web content (or blog post) can be displayed in any Asset Publisher, even if its configuration wouldn't allow it, by requesting a URL of the form:...

Announcements and Alerts email notifications are not sent out

legacy Troubleshooting

Issue After scheduling announcements or alerts, the email notifications are not being sent out as expected. Admin instead sees an error similar to the following in the Liferay logs: 2021-05-18 20:41:13.803 ERROR...

HTML elements disappear in Calendar's events editor

legacy Troubleshooting

Issue When you edit the description of an event in Calendar portlet and elements like <iframe> are added through the Source view to it, after saving the event those elements disappear from the editor....

Limited Commerce menus available after upgrade to Liferay DXP 7.3

legacy Troubleshooting

Issue After upgrading the portal to DXP 7.3 most of the Commerce submenus are not listed under the Control Panel > Commerce tab Only "Inventory", "Product Groups", "Options", "Specifications" and...

Updating Commerce Catalogs runs into Permission issue

legacy Troubleshooting

Issue When you are editing Catalog in Commerce and try to save the modification you will get the following message: "Error: You do not have the required permissions". This error usually happens when there is...

Disable Liferay Personal Sites

legacy How To

Issue How to disable Liferay personal sites? Environment Liferay DXP 7.2 Liferay DXP 7.3 Resolution This property is enabled as true by default, but in order to disable personal sites add these below properties...

No base price list error when editing SKUs or Ordering after upgrading Commerce from 7.1

legacy Troubleshooting

Issue After upgrading Commerce from Liferay DXP 7.1, users are unable to order Products and admins are not able to update SKUs of the Products. There is also an error in Liferay logs: ERROR...

Form's new records are indexed even though property 'Searchable' is set to 'Disable'

legacy Troubleshooting

Issue Steps to reproduce: Create a new Form. Add a new TextField and set property 'Searchable' to 'Disable'. Save Form. Add created Form to a page. Submit this form with some value in text filed (i.e. answer_one)....

Password verification needed at time of changing user screen name & email address

legacy

Issue Password verification is required whenever a user needs to update its screen name or email address Environment Liferay DXP 7.3 Resolution A feature request has been already created in order to add a toggle for...

How to implement a custom antivirus scanner

legacy How To

Issue The article at https://learn.liferay.com/dxp/latest/en/system-administration/file-storage/enabling-antivirus-scanning-for-uploaded-files.html describes mainly how to integrate/configure DXP with Clam AV. But what if...

'Unable to load external repository class' when a Sharepoint OAuth configuration is missing for an existing repository

legacy Troubleshooting

Issue If the Sharepoint configuration (configured in System Settings) is missing or broken for a repository in Documents and Media, the following error gets thrown every time I access Documents and Media, and I am unable...

Added buttons to AlloyEditor toolbar don't work in Blogs

legacy Troubleshooting

Issue I added buttons such as strike-through, superscript, and subscript to the AlloyEditor toolbar, but these buttons don't work when attempting to edit content in the Blogs module. Environment Liferay DXP 7.2...

Fragment Unexpected Error Occurred

legacy Troubleshooting

Issue While dragging the same fragment on Page this error is shown "Error An unexpected error occurred while rendering this item" Steps to Reproduce Enable Automatic Page Fragment Propagation. Create a Fragment...

User gets a site despite disabling it in portal-ext

legacy

Issue We have set the following settings in portal-ext.properties, but when a user is created, an entry is also created in the group_ table that has the username as the friendly-url....

Website visit count

legacy

Issue How to enable total visitor counts in a website? Environment Liferay DXP 7.0+ Resolution Liferay introduces a new product Liferay Analytics Cloud which is a cloud-based SaaS offering that works with Liferay...

Understanding Liferay Cloud SSL Policy

legacy

Issue In the context of SSL Policy, sometimes it is necessary to disable a specific Cypher to address some auditory purpose or some specific requirement. Environment Liferay Cloud Resolution The SSL Policy...

Resolution of HTTP Request Smuggling vulnerability

legacy Troubleshooting

Issue Security vulnerability of HTTP Request Smuggling in the environment. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution 'HTTP request smuggling' should be handled at the web server/app...

When the "Search" page is first in the list of pages, the link to "Go to Site" in the product menu does not appear.

legacy Troubleshooting

Issue When the "Search" page is first in the list of pages, the link to "Go to Site" in the product menu does not appear. Environment Liferay DXP 7.1 Resolution The observed behavior is a known bug and fixed in...

When Setting Okta up as an SSO for Liferay PaaS, how can I generate IdP metadata in Okta without first having SP metadata?

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The documentation for setting up an SSO with Liferay PaaS...

Setting up Google Analytics to work with Liferay DXP 7.2

legacy How To

Issue Setting up Google Analytics to work with Liferay DXP 7.2 is easy and is described in our documentation here. However, there is some setup that is required on the Google Analytics side so that the two can work...

Workflow review comments are not visible under Activities Tab

legacy How To

Issue The approve and reject comments are not visible under activities Tab in Liferay DXP 7.3, whereas, it is visible on Liferay DXP 7.2 Environment Liferay DXP 7.3 Resolution The observed behavior is an...

Unable to submit Form in any other Language but English

legacy Troubleshooting

Issue Fail to submit the form in added language with required field Steps to Reproduce Go to Web Content > Forms Add a Form Add a Text Field Switch on Required Field Add a Translation, for example: used...

Why password is required to change the username?

legacy

Issue In version 7.0, the username can be changed via system administrator, however, in version 7.3 it asks for the user's password to be able to make the changes. Environment Liferay DXP 7.3 Resolution The...

Boolean Fragments shows wrong state

legacy Troubleshooting

Issue Boolean Fragment configuration's type checkbox remains selected even after deselecting the checkbox Environment Liferay DXP 7.3 Resolution The observed behavior is a known issue and will be fixed in the...

How can we get email alerts about new Liferay DXP versions released by Liferay?

legacy How To

Issue I'd like to get automatic notifications when a new Quarterly Release, Patch Release, Update, or version of Liferay DXP is available. Environment DXP Resolution Go to https://www.subscribepage.com/liferay , content:...

Enable Ratings in Web Content

legacy How To

Issue How to enable the rating asset in web content? Environment Liferay 7.2 Liferay 7.3 Resolution Follow these steps to enable ratings in web content: Publish any web content on Page -> Click on edit mode Click...

PortletException thrown when form field rule is inconsistent

legacy Troubleshooting

Issue An exception is thrown when some form field rule is empty or incorrect and the user tries to save the form. Steps to reproduce: Add a new form with three text fields: A, B, C Add a new rule for this form...

Failed Loading plugin after an update of the CI service

legacy Troubleshooting

Issue After updating the CI service in Liferay Cloud you find some errors in the CI's log related with different plugins's load, the errors are similar to this one: May 26, 2021 3:37:21 PM...

Enable sitemap.xml from a third party in Liferay

legacy How To

Issue How to add and enable sitemap.xml from a third party in Liferay DXP? Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Resolution Liferay already generates a sitemap.xml file...

Does the Encryption Key that is generated per company id for the Liferay Installation ever change?

legacy

Issue Does the Encryption Key that is generated per company id for the Liferay Installation ever change? Environment Liferay 7.2 Resolution The following portal properties will alter the encryption key for a Liferay...

When importing Web Content lar, choose the option "Mirror" in "Update Data", after importing, there is a (2) at the end of Web Content Folder rather than overwriting the Web Content in the target site

legacy

Issue When importing Web Content lar, choose the option "Mirror" in "Update Data", after importing, there is a (2) at the end of Web Content Folder rather than overwriting the Web Content in the target site Environment...

Automatically assign site membership, organization site membership, roles, or userGroup to new users

legacy How To

Issue How to automatically assign site membership, organization site membership, roles, or userGroup to new users as well as to all the existing users. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2...

Language Translation not Working in CKEditor Source Mode

legacy Troubleshooting

Issue When working in the source mode of CKEditor, switching between languages using the language editor doesn't display the previously set translation, even though translation works as expected outside of source...

Unable to create form

legacy Troubleshooting

Issue The form section sometimes appears blank while creating the form Environment Liferay DXP 7.3 Resolution The observed behavior is a known Intermittent issue/bug and will be fixed in the upcoming fix pack. If...

How to create Custom attribute in MS Active Directory and configure in Liferay

legacy How To

Issue Is there any way to map a custom attribute in Liferay created from MS Active Directory? Environment Liferay Portal 6.2 Resolution Liferay provides an OOTB option to achieve the custom attribute...

Known Limitation: Colors applied to fragments in 7.3 not displayed when viewed using Internet Explorer 11

legacy

Issue When viewing Edit mode for a page has a style book applied, where a color is configured for a fragment (for example, the fragment's background color), the color will appear as expected in all browsers. However...

It is not possible to remove the View permission for Site Members in a document library folder

legacy Troubleshooting

Issue In the permissions management of a folder we can see that the VIEW permission is checked and disabled for Site Member role and it is not possible to change it. If we hover the mouse over this check we can...

Cannot exceed 200 entries per page in asset publisher and search container

legacy

Issue Cannot set a higher limit greater than 200 for asset publisher and search container entries per page. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution As this can be an important...

Does Segmentation Work With Inheritance?

legacy Troubleshooting

Issue When I create a Segment which includes inherited users, the segment shows that the inherited users are not counted. For example, if I create a Segment with a condition which matches a Team that contains a...

HTML in groovy script

legacy Troubleshooting

Issue After installing the fix pack 22, the following groovy script does not format the HTML. out.println("<h1>Cantabria</h1>"); Environment Liferay DXP 7.1 fix pack dxp-22 Resolution HTML formatting has been lost...

Why does the Link to Page function in Web Content Structures return a page number, instead of a page name?

legacy Troubleshooting

Issue When I use the Link to Page function in Web Content Structures (or getFriendlyUrl() in a Web Content Template), it's fetching a URL which includes the page layout ID, instead of the page name. For example,...

Multiple success messages appear on UI post updating the web content

legacy Troubleshooting

Issue Post updating the single web content multiple success messages appear on UI No. of success messages = No. of web content present on the page Environment Liferay DXP 7.3 GA1 Resolution It's a known issue and is...

The getOptions returns the selected and available values for Select fields which allows multiple values

legacy Troubleshooting

Issue The getOptions returns the selected and available values for Select fields which allows multiple values Steps to reproduce: Create a Structure S1 with a multiple Select field called Sel1 with three default...

AlloyEditor image toolbar no longer pops-up

legacy Troubleshooting

Issue 1) Start 7.2.x and login as Admin 2) Go to left Sidebar > Liferay DXP > Content and add a new Basic Web Content 3) Click in the content editor and then on the "+" button > select the Image icon and choose one...

Make Price Range Facet usable with multiple SKUs

legacy Troubleshooting

Issue Initialize a minium site Open Product Admin (Control Panel -> Commerce -> Products) Open "Brake Fluid" or any product with multiple skus Open the Skus page Edit a sku to hae a base price of $10 another to have a...

In the UI, Sitemap section is not visible under the SEO tab on the individual page settings and sitemap.xml is not generating

legacy Troubleshooting

Issue Sitemap.xml is not generating properly. When hitting the portal URL [https://xxx.com/en/sitemap.xml], it displays an empty sitemap that shows the sitemap header only. The sitemap section [Menu -> Site Builder...

Enable Automatic Page Fragment Propagation

legacy Troubleshooting

Issue Fragment Changes don't get reflected on page after editing Environment Liferay DXP 7.2 Liferay DXP 7.3 Resolution Follow these steps to enable automatic Page Fragment propagation: Navigate to Control Panel...

Content Display Widget loses references during export/import

legacy Troubleshooting

Issue When I export and import a page containing a Content Display Widget, the content referenced by the widget is no longer properly referenced after the import. When I edit the page, instead of the referenced content,...

Enable word limit in web content text field

legacy

Issue How to restrict user with a word limit in web content text field? Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution As this can be an important feature, the feature request is already...

Form is not visible on page before publish to Remote Live

legacy

Issue When I add a Form to a page of a Staging site, I am unable to view the form until I publish my page to Live. Environment DXP 7.2 Fix Pack 8+ Resolution This is an intended behavior from changes made under...

Service access policy changes for System_Default in Liferay 7.3

legacy How To

Issue After migrating the services from version 7.0 to the new version 7.3 the service access policy for System_Default has been changed. How it can be configured with version 7.3? Environment Liferay DXP 7.3...

Configuring Liferay with Wildfly

legacy How To

Issue Detailed steps to Install Liferay DXP on Wildfly Environment Liferay DXP 7.2+ JDK 1.8 Note: For the Wildfly version check for the Liferay compatibility matrix of 7.2 and 7.3 Resolution Download the below files...

Avoid the categories conversion of the Web Content types during the upgrade to 7.0

legacy How To

Description Previous to 7.0, you were able to classify the web content with a type. The types could be specified in the portal-ext.properties, being the next the default types list: # # Set the list of article types....

Unable to export users to CSV from some instances

legacy Troubleshooting

Issue Users cannot be exported in some instances: the interface gets blank, and the following exception is thrown: "2021-04-08T10:57:43.604+0200 ERROR [http-nio-8080-exec-25][ExportUsersMVCResourceCommand:100]...

Which is the correct place for Liferay to automatically display an error message ?

legacy

Issue The error message that appears in a widget whenever the user wants to launch an error, sometimes the message appears at the bottom of the page and others at the top. For example, the same portlet twice in a...

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