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Figure and figcaption tags are getting removed in blogs

Issue Figure and figcaption tags are getting removed while switching from code view to text view in blogs Environment Liferay DXP 7.2 FP11 Resolution It is a known issue and has been fixed in Liferay DXP 7.2 FP13. If...

How to enable "Look and Feel" option in Portlets

legacy Troubleshooting

Issue Unable to see the Look and Feel option for the Portlets. Environment Liferay DXP. Resolution Set the value of the portlet.css.enabled property to true (default value). This way, Look and Feel will be...

Cannot show preview for video with only audio

legacy Troubleshooting

Issue Reproducing steps Start Liferay. Go to Control Panel > Server Administration > External Services and enable Xuggler. Restart the server. Go back to the same place and check Enable. Save. Go to Content & Data >...

reCAPTCHA sometimes does not appear when SPA is enabled after navigating through different pages

legacy Troubleshooting

Issue Steps to reproduce: Deploy the attached module to your installation Configure ReCaptcha v2.0 in your installation Create a new site Create a regular page "Home" Create a regular page "Captcha" and add the portlet...

getFriendlyUrl() in webcontent gets page layout ID

legacy Troubleshooting

Issue Steps to reproduce Create a widget page "Test Page", change the friendly url of the page to "/test" and add a web contents display widget 2. Navigate to Site Administration > Content and Data > Web Content >...

Asset Thumbnail not working in Search Results

legacy Troubleshooting

Issue Steps to reproduce: 1. Go to tree pages > public pages > search 2. Go to configuration page of the portlet Search Results 3. Set display template as Card Layout 4. Create a new document in Document Library...

OPTION requests trigger exceptions in JSResolveModulesServlet

legacy Troubleshooting

Issue Steps to reproduce: Start a 7.3.10-dxp-1 bundle Use curl to simulate an option request (install curl and on a separate console use the following command while the portal is running): curl -X OPTIONS...

While Duplicating product, SKU which are generated using Options, become Inactive

legacy Troubleshooting

Issue Steps to reproduce: 1- Create a product, Add a Option with at least 2 values and mark this option as SKU Contributor 2- Go to SKU tab and generate all SKU. 3- Add some details like prices on SKUs and publish 4-...

Link to page field's URL doesn't work if you don't select a page

legacy Troubleshooting

Issue Steps to reproduce: Start a 73x bundle Create a structure with a Link to page field in it Create a template for the structure Create a web content from it, don't select anything in the field Put the web content...

Adding a widget page from a page template in the page tree adds it only to root node

legacy Troubleshooting

Issue Steps to reproduce Go to Design > Page Templates > Page Templates Add a collection Add a content page template under the collection Navigate to Site Builder > Pages > Pages Click "+" button to add a child page to...

Freemarker error: "Denied access to model object as it does not belong to current company"

legacy Troubleshooting

Issue Some freemarker templates show the message: "Denied access to model object as it does not belong to current company 20116" Reproduction Steps 1) Setup Liferay DXP 7.3 with Fix Pack 1 2) Navigate to Control...

From staging to live, active experience has not been published

legacy Troubleshooting

Issue The new content page experience does not get published, and this issue does not arise with DXP 7.2 fix pack 13 (for patching tool info) Steps to reproduce: 1. On Liferay fix pack 9, add and publish a new...

"IOException: parseAlgParameters failed: ObjectIdentifier()" error on startup after securing connection to Elasticsearch with PKCS#12 certificate generated with a higher major version of JDK

legacy Troubleshooting

Issue Liferay DXP does not start up after securing the connection to Elasticsearch and, more specifically, after generating the Elasticsearch certificate .p12 using the keytool in a JDK with a higher major...

After saving the SEO configurations, tags have been replaced

legacy Troubleshooting

Issue The entered tags become blank when we click the save button on the SEO configuration page. Steps to reproduce 1) Create Widget Page 2) Select layout, enter tags, and save it 3) Navigate to SEO, enter any...

WebContent display links are not exported after caching

legacy Troubleshooting

Issue Steps to reproduce 1. Start 7.2 Vanilla bundle. 2. Create a web content with an image in its content field. 3. Place a web content display portlet to the page. 4. Select the action buttons of the portlet...

Automated process to remove users from Liferay that are no longer in LDAP?

legacy How To

Issue Is there a way to automatically remove users from Liferay who are no longer in LDAP? Environment Liferay DXP 7.1 Resolution There's no automated process to do this out of the box. However, a feature request...

Cross Site Scripting Vulnerability report on refererPlid or other parameters

legacy

Issue During a penetration test, a Cross Site Scripting Vulnerability may be reported, indicating that you can inject a script into the refererPlid parameter or into the...

Allow custom site administrator role to see all users of Liferay

legacy Troubleshooting

Issue When creating a site role that is able to add members to a site, they see a limited amount of users or just themselves. Environment DXP 7.0+ Resolution In order to allow a user to see all members of Liferay, you...

The behavior of bypassing SAML SSO has changed

legacy Troubleshooting

Issue There is a use case in which a subset of users are meant to bypass SAML SSO and login directly to the Liferay SP. On Liferay 7.2 dxp-8, users successfully used the following URL to achieve this:...

When resetting a password, duplicate error messages appear

legacy Troubleshooting

Issue Duplicate error messages show up when resetting the password Steps to reproduce: 1. Start and set up Liferay DXP 7.3 SP1 using the setup wizard. The email can be set as test@liferay.com and the password as a...

Accessing the phone camera on button click event in phone's web browser.

legacy

Issue How to access the phone camera on a button click event in the phone's web browser? Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution Liferay doesn't have any OOTB feature or configuration in...

Duplicate product copy creator of existing product

legacy Troubleshooting

Issue Steps to reproduce: 1- Create a user merchant1@gmail.com who has permission to view/ update catalogs so that he can create products. 2- Create a catalog named - "Common Catalog" by logging with an admin user. 3-...

Google’s Cloud Storage (GCS) bucket support.

legacy Troubleshooting

Issue Google’s Cloud Storage (GCS) bucket support. Environment Liferay DXP 7.3 SP1 Resolution This feature will be merged in the upcoming fix pack 3. Hence, please check the LPS-131049 Please create a support ticket...

Option field for Duplicate Product

legacy Troubleshooting

Issue Steps to Reproduce: 1. Create a Minium site. 2. Go to Products. 3. Open any product. 4. Create a duplicate of that product. 5. Open the SKU of the original product. 6. After opening the SKU, open the option field...

User unable to Login with CSRF error

legacy Troubleshooting

Issue User is unable to login, and gets the below error in logs: User 0 did not provide a valid CSRF token for com.liferay.portlet.SecurityPortletContainerWrapper Environment Liferay DXP 7.3 Resolution Firstly,...

Commerce sorting functionality

legacy Troubleshooting

Issue Steps to reproduce: 1. Please select one value from Option facet filter. 2. Please select sort option Price: Low to High. 3. Observe result. Products are not sorted according to price. Environment Liferay DXP 7.3...

Commerce pagination

legacy Troubleshooting

Issue Steps to Reproduce: 1. Select one of filters. 2. Check Search results. 3. Navigate to the second page for more results. 4.: After clicking on pagination , filter is removed Environment Liferay DXP 7.3 Commerce...

java.lang.NoClassDefFoundError: org/apache/commons/lang3/StringUtils when indexing documents and media with an EPUB file

legacy Troubleshooting

Issue During reindexing, the 'java.lang.NoClassDefFoundError: org/apache/commons/lang3/StringUtils java.lang.NoClassDefFoundError: org/apache/commons/lang3/StringUtils' exceptions have been observed. Steps to...

Content Pages are marked as Draft without any user interaction

legacy Troubleshooting

Issue The content pages are marked as Draft without any user interaction Steps to Reproduce: Add a new content page Add an asset publisher widget to the page Configure the Asset Publisher with the following...

Numerous antiJarLocking warnings

legacy Troubleshooting

Issue User encounters numerous warning messages regarding the property 'antiJarLocking' when running Liferay 6.2 and upgrading Tomcat 7.0 to Tomcat 8.5 : org.apache.catalina.startup.SetContextPropertiesRule.begin...

The HTML tags are added by the editor when editing content in the Content editor

legacy

Issue When editing content in the Content editor, the HTML tags are being added by the editor. Steps to Reproduce: 1. Login to Liferay 7.1 as Liferay Admin 2. Navigate to Control Panel -> Announcements and Alerts...

Layout Group ID is not published while using "Link to Page" field inside the web content

legacy Troubleshooting

Issue Steps to reproduce 1. Create two public pages First and Second in the default Guest site. 2. Create a custom structure and template "Link to Page" by referring the attachments. 3. Create a new web content...

ADA Liferay WAVE error

legacy Troubleshooting

Issue When we run WAVE analysis on Liferay site and, even on vanilla bundle, one of the error is “Empty Button” under the element with the id of “hrefFM” is observed. Steps to reproduce 1. Install the WAVE tool...

Is it possible for Liferay to use Ruby Scripting to download a file from the Document Library?

legacy

Issue To establish a system that accepts images and allows for a review process. The images will finally be saved in a folder in the site's document library. The user wished to use a ruby script to get the images...

Missing 'for' attribute in labels in Liferay Forms

legacy Troubleshooting

Issue Steps to Reproduce: Login as admin Go to Content & Data → Forms and create a form Add a text and a date_picker field Go to the forms page and use WAVE or another accessibility checker to see the...

Create a custom logout action

legacy How To

Issue I want to control what happens after a user logs out. Environment DXP 7.0+ Resolution There are two ways of achieving the desired outcome. The first is to create a custom module and add it to the list of...

A navigation menu can't be removed

legacy Troubleshooting

Issue A navigation menu cannot be deleted by the user. On a clean instance, the issue can be reproduced with the provided user's database. Steps To Reproduce: (i) Restore the attached DB to a Liferay 7.2 fix pack...

How to handle HTTP status errors with Liferay PaaS

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How to configure the redirect of each HTTP status outside...

Is it possible to set up multiple git branch/Liferay PaaS environment pairs for automatic deployment?

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue In this Liferay PaaS Documentation, I see that it's possible...

How to hide a site from indexing robots

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How to disable robots in some pages and how to disallow the...

Drop-down fields "Choose an Option" are displayed when the user has not selected one of the options in the list yet. Even though the selected language is Greek, it still displays "Choose an Option" instead of the Greek translation.

legacy Troubleshooting

Issue Set the default language to Greek in Control Panel -> Configuration -> Instance setting (set only 2 current languages: English and Greek) Create a form with a 'Select from List' field with some options and mark...

Media on products are not visible with view permission

legacy Troubleshooting

Issue Unable to view media on product with view permission. Steps to reproduce 1. Create a role named "Merchant1" and a user "merchant1@gmail.com" who has role merchant1 (PFA the list of permissions for this...

Information is not save in detail tab product configuration

legacy

Issue After adding the information in detail tab, without saving move to another tab the information is lost in detail tab. Environment Liferay DXP 7.3 Commerce 3.0 Resolution As this can be an important feature,...

"The requested resource could not be found" in Activities portlet

legacy Troubleshooting

Issue "The requested resource could not be found" while accessing the file and folder under the Activities portlet. Environment Liferay DXP 7.1, 7.2 Resolution Liferay's OOTB Activities portlet provides...

Compile with CI when code requires of external library in Liferay PaaS

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When trying to compile code using CI service the...

Asset publisher's auto scroll should be configurable

legacy

Issue When clicking on an asset shown in an Asset Publisher, the asset's content can be configured to show the content in the same portlet or in a default one. In either case, the page will scroll to where the...

Known Behavior: Let's Encrypt certificate errors observed by users on old operating systems after Sep. 30, 2021

legacy Troubleshooting

Issue Since October 2021, some of our Liferay Cloud end users with versions of operating systems that have reached end-of-life (macOS (10.12.1 and below), Windows (XP SP3 and below), iOS (10 and below), etc.) are...

$reserved-article-url-title.data doesn't provide i18n friendly URL

legacy Troubleshooting

Issue If you have a content with different friendly URLs per language, when trying to retrieve those friendly URL via velocity template, $reserved-article-url-title.data doesn't provide internationalized URL....

Friendly URL is not being generated if the web content shares same title in two locale.

legacy Troubleshooting

Issue Create a Basic web document. Name it as "ABC" and publish it. Now changes the language from en-US(English) to es-ES(Spanish) with the help of the language portlet present before the title field and again name it...

After upgrading from GA1, the Analytics Cloud option is no longer available in the DXP UI

legacy Troubleshooting

Issue After upgrading the environment from GA1 to SP1(fix pack 1) as per the guidelines, the Analytics cloud option is not available in Control Panel > Instance Settings ('Analytics Cloud' does not appear in the...

I cannot download the vCard from another user

legacy Troubleshooting

Issue The Contacts Center Widget allows users to export the user’s vCard and save it as a VCF file. vCard is a file format standard for electronic business cards. If a regular user clicks on the vCard from...

Display name for a language is shown as beta

legacy How To

Issue I noticed that for certain languages, the display name is shown as beta, e.g. italiano [beta]. Where can we change that? Environment DXP 7.3 Resolution The particular language (in our case, Italian) locale is in...

Warning Duplicate column name 'scriptRequiredContexts'

legacy Troubleshooting

Issue When upgrading from Liferay Portal 6.2 EE to Liferay DXP 7.2 this warning is shown in the logs. WARN [main][BaseDB:541] Duplicate column name 'scriptRequiredContexts': alter table KaleoAction add...

How to resolve "Unable to validate referenced file entry" UI errors preventing Web Content from being updated

legacy Troubleshooting

Issue When trying to update a previously published web content article, clicking the Publish button results in an error message in the UI like the following: Error: Unable to validate referenced file entry because it...

DevTools failed to load SourceMap: Could not load content for popper.min.js.map on Chrome browser

legacy Troubleshooting

Issue While using a production instance of Liferay, the below warning will appear in the Chrome console: DevTools failed to load SourceMap: Could not load content for...

How to configure validation directives in AntiSamy

legacy Troubleshooting

Issue When trying to import content between sites, i.e. knowledge base, a validation error arises: An unexpected error occurred with the publication process. Please check your portal and publishing configuration....

Liferay is unable to find a PostgreSQL database after restoring it from a dump or backup

legacy Troubleshooting

Issue Liferay is unable to find a PostgreSQL database after restoring it from a dump or backup Liferay appears to be creating new data when connected to the restored PostgreSQL database A blank (i.e., default Liferay) site...

How to review User Permissions on Freemarker and Velocity templates

legacy How To

Issue After applying the fix for LSV-658, how can I see which users have permissions for (which) Freemarker/Velocity templates, i.e. via the user interface or by a database query? The Mitigation Notes of LSV-658...

Deploying Liferay SAML Connector in Liferay SaaS

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After deploying the SAML connector plugin from...

How to disable login to access DXP web interface

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue By default, authentication is required to access the...