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Decimales in fields type ddm-number and ddm-decimal always displays the decimal separator as point

Issue Decimal fields type ddm-number and ddm-decimal always displays the decimal separator as point when viewing with Web Content Display widget and Asset Publisher Steps: 1. Go to Content & Data > Web content >...

Unable to save after unchecking Enable propagation of changes from the site template

legacy Troubleshooting

Issue Reproduction steps: Startup the portal Set the following log levels: com.liferay.portlet.sites.util DEBUG com.liferay.exportimport.internal.controller INFO...

Cannot open action menu for users who have similar screen names

legacy Troubleshooting

Issue Steps to Reproduce 1. Go to Control Panel - Users and Organizations 2. Add a new user with the screen name "test-test" 3. Add another user with the screen name "test.test" 4. Go back to the list of...

Group selector delta parameter causes pagination issue

legacy Troubleshooting

Issue Reproduction Steps 1) Start 7.2.x 2) Go to control panel -->sites -->sites and add more than 10 sites (or you can use the attached script for that) 2) Go to Web Content and add a new Basic Web Content 3) Click...

Non-admin owner of a User Group is unable to perform any actions on it

legacy Troubleshooting

Issue Steps to reproduce: Create a new role (name doesn't matter) Grant the following permissions to this role: Portal: Add User Group Portal: View Control Panel Menu User Groups: Access in Control Panel User Groups:...

Status not translated in vertical card view mode

legacy Troubleshooting

Issue Reproduction steps: In a clean bundle create a basic web content From journal article administration, change the display style to "Cards" from the management toolbar Change the user display language to spanish...

Duplicated information for screen readers in Forms

legacy Troubleshooting

Issue Steps to reproduce Start Liferay Create a Form with a Text Field. Let's name it "Country field". Add your form to Home page Enable a screen reader and navigate to the Text Field's label Expected behavior You...

As a user, I want to have all fields translated

legacy Troubleshooting

Issue Steps to Reproduce: 1. Go to Control Panel > Instance Setting > Localization 2. Change Default Language to Spanish 3. Go to Content & Data > Forms 4. Create a Form > Publish 5. Go to created Form page Expected...

Search Bar is blocked and prevents visibility (Google Chrome)

legacy Troubleshooting

Issue When running Liferay on certain versions of Google Chrome, the search bar within the Liferay portal is blanked out, making it difficult to use the search bar for its intended purpose. Please see the following...

Default language in DDL is not following instance setting

legacy Troubleshooting

Issue Steps to reproduce: Go to Control Panel > Configuration > Instance Settings > Miscellaneous > Default Language (change it to Spanish (Spain)); Go to Content > Dynamic Data Lists > Click in the ellipses in the...

Ability to delete Page directly from the page edit

legacy

Issue How to delete a page from the edit/configure option on the page or directly from the page when viewing it. When viewing a page in Liferay Portal 6.2, there was a delete button on the side menu. Users can only...

Permission option is missing from page configuration

legacy Troubleshooting

Issue Unable to access the delete or permissions options on a page. Steps to reproduce: 1) Start a clean instance of Liferay 7.2 2) Go to the Pages section 3) Click on the home page's context menu 4) You will see...

Segments, other roles than regular ones not selectable when creating segment with Role property

legacy Troubleshooting

Issue Reproduction Steps: 1. Set up DXP 7.3 with the fix pack DXP 1 2. From Control Panel went to People --> Segments and started to add a new segment 3. Added a User Role Property from the right panel as a condition....

Error copying a page: An unexpected error occurred.

legacy Troubleshooting

Issue You find an "Unexpected error occurred" message during a Copy page action. Checking the logs there is a trace like this: 2021-12-28 12:09:49.911 ERROR [http-nio-8080-exec-9][LayoutExceptionRequestHandler:132]...

When configuring a Page it is not highlighted on the Page Tree

legacy Troubleshooting

Issue Reproduction Steps: 1. Set up DXP 7.3 2. Go to Control Panel --> Site Builder --> Pages and add a couple of pages. 3. Go to Site Builder --> Pages so you can see the Page Hierarchy 4. Click on the Page Tree icon...

How do I upload files to a non-navigable URL in Liferay PaaS?

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I want to store configuration files on Liferay PaaS that...

Web Content display style UI is changing when navigating to other assets

legacy Troubleshooting

Issue Steps to reproduce 1. Navigate to Web Content. 2. Create Basic Web Content (Note that display style of UI is "list"). 3. Change display style icon to table. (Display style changes correctly and UI indicator...

Literal is not localized in item selectors breadcrumb

legacy Troubleshooting

Issue Steps to reproduce 1. Navigate to blogs under Content & Data. 2. Create new blog entry. 3. In edit page, click select file. 4. Select Document & Media. 5. Check that the breadcrumb shows the literals: sites...

Cannot access portal due to NoSuchResourcePermissionException exception

legacy Troubleshooting

Issue An error when rendering a page produces a critical issue that blocks the portal access. In the logs you could see a trace similar to this: com.liferay.portal.kernel.events.ActionException:...

InvalidReferenceException when rendering an article template

legacy Troubleshooting

Issue Adding a new field in an existing estructure produces an InvalidReferenceException in articles unless you update them if you try to render this field in a template: freemarker.core.InvalidReferenceException:...

Fatal error when using the Patching Tool in Windows

legacy Troubleshooting

Issue When executing the command patching-tool.bat info in Windows, a fatal error is shown: C:\liferay\patching-tool>patching-tool.bat info Loading product and patch information... Product information: * installation...

Prevent Site Members from adding documents from the Asset Publisher

legacy Troubleshooting

Issue Site Member are able to add files from the Asset Publisher without adding explicit permissions Environment Liferay Portal 6.2 Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4...

java.sql.SQLSyntaxErrorException: In aggregated query without GROUP BY, expression #1 of SELECT list contains nonaggregated column 'lportal.this_.searchText'; this is incompatible with sql_mode=only_full_group_by

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We have a dynamic query that uses a group by clause....

Missing translation of aria-label attribute in Forms

legacy Troubleshooting

Issue Steps to reproduce 1. Create a new form. 2. Add a Grid field adding( at least 1 row and 1 column). 3. Save & Publish form. 4. Deploy the form on the content page. 5. Switch language to Spanish. 6. Now,...

Widget permissions aren't available on Content pages

legacy

Issue After upgrading from 6.2 to 7.2 version, when we try to modify the permissions of a widget used on a page, we don't have this option available (as we had in 6.2). This problem happens only for Content Pages. For...

I cannot set a SVG file as a site logo

legacy Troubleshooting

Issue When I try to set a SVG image file as a site logo, the portal displays the error "Error: Please enter a file with a valid file type". Environment Liferay DXP 7.3 Resolution Unfortunately, uploading image...

Why is my site import failing with a Could not execute JDBC batch update error?

legacy Troubleshooting

Issue When I attempt to import a site with the Copy as New option selected under Update Data, the import throws a could not execute JDBC batch update error, which is caused by a duplicate entry exception: Unable...

What if Liferay 7.0 Page Templates are not visible after upgrade?

legacy Troubleshooting

Issue The Page Templates from Liferay 7.0 are no longer visible for the certain users after the Liferay upgrade. Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution...

Link page in fragments in 7.3

legacy How To

Issue In 7.3, contrary to 7.4, it is not possible to select a page using the type='link' tag in a fragment. Only 'content' and 'URL' options are available. This feature would be very useful to, for...

Autocomplete issue during login

legacy How To

Issue During login, the browser autocompletes the user's credentials into the fields based on past logins. Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution These login...

Info button is not visible for searched documents with a preview

legacy Troubleshooting

Issue Unable to download the file from search results as it only displays a preview of the file Steps to reproduce Start a clean bundle of Liferay Go to Content & Data -> Documents and Media and upload a...

Configuration of a fragment that appears on the selection section scrolls up when selecting the fragment present at the bottom

legacy Troubleshooting

Issue The configuration of a fragment that appears on the selection section scrolls up when selecting the fragment present at the bottom. Steps to reproduce: 1) Add a container to the home page 2) Add a...

How to download a file I created on the liferay service in Liferay PaaS

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Example use case: with the below command in the Liferay service, I...

Saving Site Settings with thousands of pages takes a long time and stops with a time out error

legacy Troubleshooting

Issue We made a change in Configuration > Site Settings and then clicked on Save. After processing for for a long time the portal returns a time out message and the change is not saved. We currently have more than...

I cannot set a Canonical URL longer than 75 characters

legacy Troubleshooting

Issue I configured a Custom Canonical URL longer than 75 characters in the SEO section of the page and saved the settings. When I check the Canonical URL, I notice that the URL is truncated to 75 characters....

SAML Authentication Issue: Message context was not authenticated when Azure AD as IDP

legacy Troubleshooting

Issue After enabling the SAML, when the user is trying to log in, authentication failed with the following message. ERROR [http-nio-8080-exec-36][BaseSamlStrutsAction:59]...

Fixes present in Fix Packs affecting themes are not directly applied to my custom theme

legacy Troubleshooting

Issue Part of the fixes included in a given Fix Pack can be located within the base themes Unstyled or Styled. Just applying that Fix Pack might not make those changes appear in the custom themes which inherits from...

Non localized text in 'Select from list' field in Forms

legacy Troubleshooting

Issue Steps to reproduce 1. Create a new form. 2. Add a `select from list` field. 3. Fill, at least, 6 options for this new field. 4. Deploy Forms widget into a page. 5. Click on Select field and assert the text...

MySQL client cannot export table into file with INTO OUTFILE directive

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I am using the MySQL Client of Liferay Cloud and I want to export...

Alphabetical order is not working with accented words in Forms

legacy Troubleshooting

Issue Steps to reproduce 1. Create a new form. 2. Add `select from list` field. 3. Add some options. 1. A 2. Z 3. Á 4. Ó 4. In the advanced tab mark "order options alphabetically". 5. Publish...

Info button is not visible for searched documents with a preview

legacy Troubleshooting

Issue Unable to download the file from search results as it only displays a preview of the file Steps to reproduce Start a clean bundle of Liferay Go to Content & Data -> Documents and Media and upload a...

I cannot add more than one resource into fragments

legacy

Issue When I try to add multiple files in the Resources section of the fragment using Drag & Drop, the portal only adds the first one. How do I upload several resources into fragments? Environment Liferay DXP 7.3...

Can I change the font and font size in the CKEditor of web content?

legacy

Issue Cannot set up the font and font size in the CKEditor Environment Liferay DXP 7.3 Resolution In DXP 7.3, there is no UI option to change font and font size in the CKEditor of web content by default. This is because...

New Analytics member's e-mail did not arrive

legacy Troubleshooting

Issue I added a new Analytics Cloud member but the e-mail to log in to the platform or activate the account did not arrive. Environment Analytics Cloud Resolution Make sure that the user has a Liferay account - if they...

Behavior change in searches for partial matches when using Elasticsearch 7

legacy

Issue The behavior for searches by a prefix on the content fields has changed. It continues working if you search by title fields. For example, if you have a content field with the "legal" word on it and you search the...

Content Page image lost after changing site's default language

legacy

Issue After changing the default language on a site and checking content fragments that include images, the content on existing pages is not displayed anymore if we change the translation. Environment DXP 7.2 DXP 7.3...

Which is the most convenient tooling to create and build new themes?

legacy

Issue It is common among users being in doubt about which is the most suitable way to create and build new themes. Two main ways of doing this are available: Using Liferay Blade or Liferay Developer Studio, which...

How to change site URL prefix from /web/sitename to a custom one

legacy How To

Issue Our Liferay web site has the following URL prefix: /web/sitename and its URLs are: http://example.com/web/sitename/mypage We want to change the URL prefix to: /level1/level2/level3 so its URLs are changed to:...

Workflow immediately trigger when duplicate product is created

legacy Troubleshooting

Issue When we create duplicate product with workflow enabled, the user gets notification without clicking on `Submit for Publication`. Steps to reproduce 1. Enable workflow for commerce products. 2. Go to any...

Group not found in the instance during a Remote Staging configuration or publishings

legacy Troubleshooting

Issue Remote Staging configuration or publishing fails with the next error: com.liferay.portal.kernel.exception.NoSuchGroupException: Group 39662 does not belong in company 20097 Environment All versions of Liferay...

Image Properties window is no longer available

legacy Troubleshooting

Issue After updating the portal, we noticed that the Image Properties window no longer appears when editing images in a Web Content. Environment Liferay DXP 7.2 with fix-pack-dxp-11-7210 or higher. Resolution...

Unable to move fragments in a page structure

legacy Troubleshooting

Issue When editing a Content Page, it's not possible to move fragments using the tree in the page structure sidebar panel. Environment Liferay DXP 7.3 Resolution Please contact support and request a hotfix with...

Site Administrator cannot add images of global site to current site's web content

legacy Troubleshooting

Issue Site Administrator cannot see global site and it's content listed when trying to add an image from global site to current site's web content. Steps to reproduce: Log in as admin. Go to the Global site's...

"Ready for Publication" slider does not work as expected.

legacy Troubleshooting

Issue Steps to reproduce Start a clean bundle of Liferay DXP 7.2 installed with dxp-9 Go to Publishing -> Staging and enable staging for Local Live with page versioning enabled for public and private pages Create a new...

URL of "Link to URL" page not updated during publication.

legacy Troubleshooting

Issue Steps to reproduce Start a clean bundle of Liferay DXP 7.2 installed with dxp-9. Create a new site and enable local staging with pages and documents being enabled to be staged Go to Content & Data -> Documents...

Structure item is not getting saved in Asset Publisher.

legacy Troubleshooting

Issue Steps to reproduce Navigate to default site > Content & Data > Web Content:Structure Add a structure named "test structure" with a "text box" field Add a web content using the structure added in step 2 Navigate...

Can Multi-Factor Authentication (MFA) be set for specific roles only?

legacy

Issue We want to set up MFA for Administrators only. Is this possible with Liferay out-of-the-box? Can we target specific users to sign in using multi-factor authentication? Environment DXP 7.4 DXP 7.3 DXP 7.2 ...

URL length modification / restriction

legacy

Issue Sometimes we need to modify or restrict the length or URL Liferay generates ( for example for security custom solutions ) but Liferay has no out of the box solution for that. Environment DXP 7.2...

Logged in segment is not matched for false value.

legacy Troubleshooting

Issue Reproduction steps: Go to Site administration -> People -> Segment Create a new segment called "Not logged in" Put the Session -> Logged in the condition in it and set it to equals - false Create a Content page,...

Internet Browsers Supported by Liferay Help Center

legacy

The Liferay Help Center has been tested with the browsers listed below. Older browsers can still be used, but newer features may not look or work as intended. We recommend that you always use the current version of a...

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