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After changing password on Tivoli's LDAP server, users can't login for up to 20 minutes

Issue On Liferay DXP (any version) connected to an IBM Tivoli Directory Server via LDAP, the users cannot login to the portal immediately after changing their password or any attribute on said LDAP. The...

If I edit an already translated web content, the modifications are not reflected in the setted translations

legacy

Issue We set a default language in the Instance settings i.e catalán (España) and create a site with the default language: catalán (España) & available languages catalán (España) + español (España) We create a...

What does "Deprecate the Staging relationship modules" mean?

legacy

Issue I found that the Liferay DXP 7.4 Update 86 - Releae Notes have the following statement: Deprecate the Staging relationship modules Does this mean that the Staging functionality has been deprecated?...

Does Apache Log4j Vulnerability CVE-2021-44832 affect Liferay ?

legacy Troubleshooting

Issue The Liferay uses the log4j-core Library which was reported to have a vulnerability. Environment Liferay DXP 7.1 Liferay DXP 7.2 until fix-pack 16 Liferay DXP 7.3 until SP3 Resolution Yes, the Liferay is...

Guest user permissions not working for Picklists

legacy How To

Issue When picklists are assigned guest user view permissions, the JSON API is not accessible without authentication. Environment Liferay DXP 7.4 Resolution This is the correct behavior based on the Service...

Is it possible to deactivate the URL with //?

legacy

Issue Is it possible to disable the Liferay URL with /<LOCALE>/? this is causing some SEO issues. Environment All environments. Resolution Unfortunately, currently there isn't a feature OOTB to disable this URL...

Disabling Login Portlet

legacy How To

Issue How do I disable the default Login Portlet to prevent any guest accounts from being created. Environment DXP 7.2 Resolution In order to prevent any guest accounts from being created please follow these...

How to create a filter by status using GraphQL

legacy Troubleshooting

Issue If you need to filter by status and execute this query: query{ c { countrieses (filter:"status eq pending"){ items { status id selected } } } } You'll get this error: { "errors": [ { "message": "Exception while...

How to create content in a language that is not the default one

legacy How To

Issue Is it possible to create content in a language that is not the default language of your portal? For example, your portal is by default in English and you want to create some content in Spanish, but you...

After migrating to a newer update, UI elements are misaligned or not displaying properly

legacy Troubleshooting

Issue After moving to a newer update, UI elements are misaligned or not displaying properly Environment This was observed in a recent case where a Liferay DXP 7.4 Update 47 environment was migrated to the 2023 Quarterly...

How to Change the Control Panel Favicon

legacy How To

Issue Is there a way to change the default icon for the Control Panel to something custom? Environment DXP 7.4 Resolution There are two ways to modify the favicon: The easiest way is creating their own theme...

LDAP Related Queries

legacy

Issue If the password is changed in the Active Directory, the user will still be able to log in to DXP? If we delete the user from Active Directory, the user will still be able to log in to DXP? How to import/ export...

Chrome lighthouse results for mobile device is poor

legacy How To

Issue Chrome's built-in lighthouse testing results for LCP and FCP rates, appear to be fine for desktop but not mobile devices. Steps to reproduce: Start a vanilla instance of DXP Stay on the current home page and...

Web Content is not fetched with Headless Delivery API structured-contents

legacy Troubleshooting

Issue When I use the headless API (o/headless-delivery/v1.0/sites/X/structured-contents) to obtain the web contents of a certain site X, no results are returned. Environment Liferay DXP 7.3 Resolution Make sure you...

Will a curl vulnerability impact Liferay DXP?

legacy

Issue There have been security announcements that are deemed to be a high-risk vulnerability that is caused by curl 8.4.0. Environment DXP 7.3 Resolution Liferay DXP does not use the libcurl library. In conclusion,...

How to Manage Concurrent Edition on Pages

legacy

Context Since the beginning of Liferay, two or more users can make changes to the same page at the same time. However, the last one to click the “Save” button keeps their changes but...

Journal Search Services Were Removed

legacy Troubleshooting

Issue My custom code uses JournalArticleLocalServiceUtil.search API and it is not working in 7.4 U72 anymore. Environment Liferay DXP 7.4 Resolution This API (JSONWS: journal.journalarticle/search) is removed by LPS-179287...

Configuration of Filters, Sorting and Actions for Dataset Views (Beta)

legacy

Context/Problem Liferay interfaces aimed at displaying and managing data are too rigid for the user. However, in case of need to modify how this information is displayed it is needed...

How to create a new product that references an existing image in the Document Library

legacy How To

Issue How to use the headless commerce admin catalog API to associate a document that already exists in Liferay to a product. Environment DXP 7.4 Resolution This can be done with a single call: POST...

Changes made to Questions widget configuration aren't reflected after being saved

legacy Troubleshooting

Issue Changes made to the field layouts in the Configuration page for the Questions widget are not being reflected on the page where the widget is deployed. This issue can be reproduced with the following steps. Start...

Maintaining Search with High-Availability: Concurrent and Sync Reindex Modes (BETA)

legacy

Highlights Reduce downtime, improve operational and resource utilization efficiency with the new Concurrent and Sync reindex execution modes providing high-availability in search capabilities while the operation is...

The warning 'This field is reruired.' can't be displayed properly under the Select From List in a multistep form

legacy Troubleshooting

Issue The warning of the required field can't be displayed properly in a multistep form under the Select From List as below: Environment Liferay DXP 7.1 Resolution This was fixed by LPS-197367, please open a help center...

Re-indexing is not working properly

legacy Troubleshooting

Issue When performing the full re-indexing the following error appears in the logs org.elasticsearch.ElasticsearchStatusException: ElasticsearchStatusException[Elasticsearch exception...

When using Firefox 119.0 I cannot write in editable fields

legacy Troubleshooting

Issue Unable to edit or fill web contents, I can't edit fields in the forms, The keyboard doesn't appear when creating or editing an event in the calendar. Environment DXP 7.0, DXP 7.1, DXP 7.2 and DXP 7.3 DXP...

Is it possible to display the modified date of an asset as the exact date and time

legacy

Issue I want to configure the system to display the exact date and time (timestamp) when an asset (web content) was modified from the web content administration (Content & Data -> Web Content). For instance: Instead...

Users are not able to log in due to transaction lock errors in database

legacy Troubleshooting

Issue Some users are not able to log in to the environment, even after clearing the database cache The user generally encounters a temporarily unavailable banner or a not authorized 401 error The following transaction...

Clicking back arrow on page when editing a page results in a NullPointerException

legacy Troubleshooting

Issue When editing a page, exiting using the back arrow leads to an error page instead of the previous page and a NullPointerException in the log Environment DXP 7.3 u18 Resolution Upgrade to 7.3 u34 or seek...

How to change the default Asset Selection in Asset Publisher Configuration

legacy How To

Issue Currently the default value for Asset Selection in Asset Publisher Configuration is Collection. Is it possible to change the default Asset Selection value to Dynamic? Environment Liferay DXP 7.4 Resolution...

How can we control which web content appears in the search results?

legacy

Issue We have loads of web contents that we want to hide from the search results Can we do it somehow in a bulk edit, or assign a category to them so we would only need to change the category's...

PDF previews in the Item Selector

legacy

Issue The Item Selector Preview window currently only shows previews for videos and images. Instead of the empty image icon, it would be great to see previews for PDF files. Environment Liferay DXP [all versions]...

Many-to-Many relation with Commerce Product

legacy Troubleshooting

Issue If having a Many-to-Many relation with Commerce Product and defining an Object Layout with a tab for the Commerce Products relationship > it doesn't work. Users cannot select products. Environment Liferay DXP...

Forms have no option for expiration time

legacy

Issue There are use cases where users want the Liferay Form to expire on a certain day and at a certain time but on the Liferay Form settings, users only see an option for Expiration Date and no time option. Just...

"Unknown product version" error

legacy Troubleshooting

Issue I received "Unknown product version" error while I wanted to use my new hotfix. Environment Liferay DXP 7.3,dxp-2-7310,hotfix-2058-7310 Resolution The reason for the Patching Tool to display the...

Not getting Snippet field in the Document object which is required for Search Summary purpose

legacy Troubleshooting

Issue Snippet field doesn't get returned after using SearchRequestBuilderFactory to create the Search Request following Liferay's official documentation. Environment DXP 7.4 Resolution In order to get a...

How to see orders created by different members?

legacy

Issue Require a feature to filter orders created by a given user since this is not possible with Liferay commerce nor from the UI nor using the Headless API (userId is not even part of the Order openapi schema)....

Geolocation for commerce products

legacy

Issue Require a feature that allows the buyer to search by proximity, city, country, or continent. Environment Liferay DXP [all versions] Commerce Resolution This requirement is considered a feature request and is...

Order Date Range filter

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Create a site using the Speedwell template. 3. Add an item to the cart. 4. Check the order date (Control Panel > Commerce > Order). For example, if the order...

Uploaded images are not visible to Guest users

legacy Troubleshooting

Issue Guest (Unauthenticated ) users are unable to see the images when uploaded in a folder via the portlet "Document and Media" even though "View" permission is enabled. Steps to reproduce: Navigate to...

"Manage Available Accounts via User Channel Rel" permission granting more access than intended?

legacy

Issue We discovered that assigning the "Manage Available Accounts via User Channel Rel" permission to a role will enable the assignees to edit, or manage users of a certain Account. We believe this particular...

The checkboxes inside the facet are not clickable

legacy Troubleshooting

Issue Category Facet is not working Steps to reproduce: 1. Create a Minium Site 2. Open the Minium Catalog 3. Use the Category Facet to filter by category Expected Behavior: The checkboxes inside the facet are...

Unable to control visibility for Account Roles

legacy Troubleshooting

Issue Users from an Organization without View permission to see other Organization information are able to do so even after setting everything up properly. The steps for this issue should look like this:...

Amazon pay integration in Liferay Commerce

legacy

Issue Is there any feasibility of integrating https://pay.amazon.com as a new payment method in Liferay Commerce? Environment Liferay DXP 7.4 Commerce Resolution This requirement is considered a feature request...

Updating React dependencies to later version

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Issue As part of the security audit, the old version of the React might be vulnerable to attacks. Is there a way to hide the React version that Liferay displays? Environment Liferay DXP 7.3 Resolution At this...

tag is not working

legacy Troubleshooting

Issue Facing errors while using tag library <liferay-ui:input-editor> in JSP files. Environment Liferay DXP 7.4 Resolution The <liferay-ui:input-editor/> tag is deprecated as of Liferay DXP 7.1 in favor of...

Publishing Dynamic Data List linked page returns "No Access" error or returns to Staged environment

legacy Troubleshooting

Issue With local live staging, the linked page within the DDL returns to "Staged" page. With remote live staging, the linked page within the DDL returns a "No Access" error. Reproduce Launch a Live and...

Reply button is not responsive when use Asset Publisher with Comments

legacy Troubleshooting

Issue When try to use a Asset Publisher using Rich Summary and Comments, the Reply button is not responsive Environment Liferay DXP 7.4 (equal to or above Update 88) Resolution Please request a Hotfix with...

When exporting a portlet, it takes much longer than expected

legacy Troubleshooting

Issue When performing an export operation, it takes too long. When it finishes, the resulting LAR size is much heavier than expected too. It applies to Staging as well. Environment Liferay DXP 7.3+ Resolution This may...

"Driver org.mariadb.jdbc.Driver claims to not accept jdbcUrl" error when trying to deploy 7.4 U98 + or 7.3 U34+

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Liferay service deployment fails when setting DXP 7.4 U98....

Remove prepopulated email domain from login portlet

legacy Troubleshooting

Issue When the user tries to login, the email field is prepopulated with the company's domain name. This occurs when the login is unpopulated and user authentication is based on email addresses....

How to create a default translation for editable fields in a fragment

legacy How To

Issue We have some fragments similar to the one below <button> <span data-lfr-editable-id="text1" data-lfr-editable-type="rich-text"> ${languageUtil.get(locale,'exit')} </span> </button> We are trying to set the...

ColumnHeader repeated in xls/CSV file after exporting the report from Liferay Report app

legacy Troubleshooting

Issue ColumnHeader repeated in xls/CSV file after exporting the report from Liferay Reports app. For example: Environment Liferay DXP 7.4 + Liferay Reports App Resolution This is defined in the Jasper report definition...

Search suggestions not coming for guest user in the search bar

legacy Troubleshooting

Issue Search suggestions related to the commerce products not showing to the guest user but is working for logged-in user (using blank site template). Environment DXP 7.4 Resolution This behavior is fixed...

Page does not appear in the sitemap widget

legacy Troubleshooting

Issue Some of the pages created in site builder are not visible on the sitemap widget. Sitemap widget is dropped on a content page. Environment Liferay DXP 7.4 Resolution Navigate to Site Menu > Site...

Vulnerability in CKeditor 4.18.0

legacy Troubleshooting

Issue In Liferay, a vulnerable version of CKEditor 4.18.0 is being used. The vulnerability CVE-2023-28439 is present in the CKEditor versions less than 4.21.0. Environment Liferay DXP 7.0+ Resolution The observed...

Unable to add Calendar event when setting "Display Scheduler Only"

legacy Troubleshooting

Issue Add a Calendar widget on the page Enter the Configurations for the widget Switch to Display Settings tab and select Display Scheduler Only option Unselect the 2 other options and Save Click Add Event button in...

Troubleshooting Performance Issues in Liferay PaaS

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Performance issues can manifest in various different symptoms,...

Broken master page template after importing LAR file between environments

legacy Troubleshooting

Issue When importing a .lar file between environments, when accessing the Master Page, a 404 error is displayed and the page is not displayed Environment DXP 7.4 Resolution This behavior is an error identified in the...

Inconsistency of the user's LoginDate in the exported CSV file

legacy Troubleshooting

Issue Getting inconsistent user login date format in CSV file after exporting the users. Steps to reproduce: Add the last login date to the portal-ext.properties file, and reference the article for the same:...

HTTP/2 Rapid reset attack mitigation in Liferay PaaS (CVE-2023-44487)

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue If you are using HTTP/2, nginx and below tomcat...

NullPointerException/PortletDataException reported when importing lar file

legacy Troubleshooting

Issue NullPointerException/PortletDataException was reported when importing lar file. The issue can only be reproduced in certain environments with older JDK versions. 15:45:15,910 ERROR [BackgroundTaskMessageListener:182]...

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