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Setting sameSite attribute in Cookie for header response on JBoss EAP 7.2

Issue How to add the sameSite attribute as 'Strict' on the cookies JSESSIONID,COOKIE_SUPPORT,GUEST_LANGUAGE_ID on JBoss EAP 7.2 Environment Liferay DXP 7.4 JBoss EAP 7.2 Resolution In JBoss, navigate...

No preview is generated when Gifsicle is enabled

legacy Troubleshooting

Issue With Gifsicle enabled, when uploading a new image, its preview and adapted images are not generated. The following warning is reported in logs: WARN...

Configure SMTP (Mail Server) on Liferay SaaS Environment

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Want to configure mail but am unable to see Server...

RankingIndexCreationBundleActivator error after running an upgrade

legacy Troubleshooting

Issue After running an upgrade, we found the following errors in the logs: 2023-11-29 22:13:14.432 ERROR...

How to setup a timezone on DXP

legacy How To

Issue We have to make a setup in EST timezone and we would like to know how can we do that on the DXP. Environment DXP 7.4 Resolution Liferay runs and stores all times in UTC format to facilitate translating times into...

Special character not being displayed in page title

legacy Troubleshooting

Issue When a page name uses the ampersand character, it is not displayed correctly in the page title at the top of the browser screen. Environment DXP 7.4 Resolution It is a known bug that was fixed in DXP 7.4 U69+....

Update Credentials in Jenkins for Git repository usage

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Would like to configure which Git repository the...

Property index.on.startup=true does not work on portal startup

legacy Troubleshooting

Issue The property index.on.startup=true whenever added in the portal-ext.properties file does not work when the portal is restarted which leads to no message being printed regarding reindexing on the Liferay...

JDK 11 protocol TLSv1.3

legacy Troubleshooting

Issue TLS protocol version used by default in JDK 11 is TLSv1.3, and connection with third parties can be affected, default protocols are: -Dhttps.protocols=TLSv1.2 (default in Java 8)...

Which Liferay version should I use in gradle.properties for the 2023.Q4 Quarterly Release?

legacy

Issue Which version do I need to use for the liferay.workspace.product= property in gradle.properties for Liferay Workspace? Environment Liferay Workspace DXP 7.4 Resolution As of Dec. 15, for the time being,...

What should be the preferred sequence to import data to an environment?

legacy Troubleshooting

Issue User faces 'Missing References' issue many times when importing the data to an environment, therefore, if we have a probable sequence to import this, the issues might get minimised. Environment Liferay DXP...

Backup Service fails to start successfully

legacy Troubleshooting

Issue The backup service fails to start successfully and the following errors can be found in the backup logs: cat: /sys/fs/cgroup/memory/memory.limit_in_bytes: No such file or directory Environment Liferay DXP 7.4...

Which version should I use for liferay.workspace.target.platform.version with the 2023.Q4 Quarterly Release?

legacy How To

Issue Which version should I use for liferay.workspace.target.platform.version with 2023.Q4 Quarterly Release? Environment Quarterly Release 2023.Q4 Resolution At the time of writing (Dec 2023), the noted workaround will be...

Unable to register portal instance, NullPointerException at TextEmbeddingFieldCreationPortalInstanceLifecycleListener

legacy Troubleshooting

Issue When starting the portal we obtain below stacktrace that prevents from starting it correctly: 2023-11-07 07:33:58.152 WARN [main][PortalInstanceLifecycleListenerManagerImpl:204] Unable to register...

Unable to add more than seven favorite structures from the web content administration

legacy Troubleshooting

Issue When trying to add favorite structures from the web content section, the following message is displayed when number of structures selected is equals to 7-> 'Warning:Right now your quick menu is full of favorites....

Requests to Liferay with an invalid HOST request HTTP header returns the default site

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Requests to Liferay with an invalid HOST request...

Duplicate Entries in Control Panel after installing a Hotfix

legacy Troubleshooting

Issue After installing a new hotfix, the Control Panel shows repeated sections and options. Environment Liferay DXP 7.4 Resolution This problem can be a consequence of not deleting the contents of...

The Category Facet widget does not allow filtering by site vocabularies

legacy Troubleshooting

Issue When an administrator user tries to configure the Category Facet (Search) widget with vocabularies/categories, only global vocabularies are displayed, not those belonging to a site. Environment Liferay DXP 7.4+...

Non-descriptive Accessibility Labels on Toggle Options

legacy Troubleshooting

Issue Toggle options in are labeled as 'checkboxes', and are not given an identifier. Therefore, Accessibility Readers report them as: “##### checkbox checked”. For example, inspect the element to find the...

Guest user cannot see a Document when accessed by the Latest version URL

legacy Troubleshooting

Issue A Document has "View" permissions enabled for Guest users. When the Guest user wants to access the Document by using the Latest version URL, the Document is not accessible. Environment Liferay DXP 7.4...

Python error when using theme generator on Windows

legacy Troubleshooting

Issue I am trying to create a theme with liferay theme generator on Windows but I am receiving a node-gyp or python related error. Environment Liferay DXP 7.0+ Resolution The generator uses node-sass. If you are on...

Scope selection in Blogs Aggregator portlet not working

legacy Troubleshooting

Issue Log in as Admin Add a Blogs portlet on Liferay home page Add an entry Navigate to Control Panel > Sites Create a new Site (eg: Liferay 2) Create a new page on the Site Add Blogs portlet and Blogs Aggregator Add...

Only the person assigned to a Workflow task should be able to edit the Draft

legacy Troubleshooting

Issue A User, who is assigned to a Workflow task should be the only user who is able to edit the Draft while the Workflow task is assigned to him/her. Currently, users with edit/admin rights can edit the Draft any...

Preview of PDF document (generated with ItextPDF) contains unwanted spaces between letters

legacy Troubleshooting

Issue We are generating our PDF files programmatically using ItextPDF 7.2.5 API The Library used is compileOnly group: 'com.itextpdf', name: 'itext7-core', version: '7.2.5' After uploading such a PDF file to DXP's...

The Error "instantiatedGenerator.run is not a function" Occurs When Creating a Theme Using Liferay Theme Generator

legacy Troubleshooting

Issue I followed the documentation to set up the environment and ran the command yo liferay-theme, but the error "instantiatedGenerator.run is not a function" occurs. Environment Liferay 7.4 Resolution Downgrade Yeoman...

Not able to set virtual host value for virtual instance: "Please enter a valid virtual host"

legacy Troubleshooting

Issue I want to set the virtual host on a virtual instance (Control Panel/Virtual Instances), but I cannot save it, I get error "Please enter a valid virtual host". This hostname is not set for any other virtual instance....

Unable to adjust the Mandatory status of a field after publishing the Object Definition

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue This article documents intended behavior where the Mandatory status...

"Specified key was too long" warnings when upgrading from 7.2 to 2023.q3.2

legacy Troubleshooting

Issue We are upgrading from 7.2 to 7.4 When running the upgrade tool, there is this WARN: WARN [main][BaseDB:1468] (conn=697) Specified key was too long; max key length is 3072 bytes: create index IX_F365A086 on...

Importing and Exporting Object entries

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue This article discusses how to export a copy of your Object entries,...

URLs for Embedded Page type is not being encoded properly

legacy Troubleshooting

Issue The URL of Embedded Page type is not being encoding properly, with the & symbol becoming & instead. Environment DXP 7.4 U60 and higher Resolution This issue was introduced by LPS-171572 in DXP 7.4 U60 and was...

Clicking Back in Edit Mode leads to Error Page

legacy Troubleshooting

Issue When editing a content page in our environments, trying to exit using the back arrow leads to an Error page and a NullPointerException when rendering the page. On the url, the parameter...

Access-control-allow-origin CORS Header not honoring System setting Configuration

legacy

Issue When configuring CORS headers in System Settings we are seeing that access-control-allow-origin header doesn't always have the configured value. Environment Liferay DXP 7.4 Resolution According to the...

A/B testing is not showing data in Analytics Cloud

legacy Troubleshooting

Issue We are currently running an A/B test. The entire team is hitting the page and we've noticed that no data has been flowing over to Analytics Cloud. Environment 7.4 DXP Analytics Cloud Resolution When...

Page editor fails to render if a user who commented on the fragment is deleted

legacy Troubleshooting

Issue If a user posts a comment on a fragment and then the user is deactivated and consequently deleted afterwards, the fragment becomes unavailable for editing. Environment DXP 7.4 U75 Resolution The fix...

Security Managers, Vul ID: V-222936 STIG

legacy

Issue Vul ID: V-222936 STIG is flagged when Java Security Managers are not enabled. It states that "The Java Security Manager must be enabled." Environment DXP 7.1 Resolution Liferay DXP does not currently support...

Paragraph fragment doesn't display mapped text field's line breaks

legacy

Issue We created a structure with a text field and put multiple lines in the web content After that, we added a Paragraph fragment to a page and mapped the web content's text field to it, it displays the...

Web content's category is added in the page source

legacy

Issue When we add a category to a web content and view it, the page source contains the category's name as a meta element Is it intended? Environment Liferay DXP 7.0+ Resolution The behavior is intended,...

Asset Publisher Template for the Web Content Display is unusable after deleting owner of the content

legacy

Issue After deleting a user from the portal, content created by it gets inaccessible if trying to edit with the specific user tag on Asset Publisher. Environment Liferay Portal 6.2+ Resolution Liferay does...

Exception executing batch [java.sql.BatchUpdateException: data exception: string data, right truncation ; size limit: 75 table: COMMERCEVIRTUALORDERITEM column: URL]

legacy Troubleshooting

Issue Virtual Product URLs can contain only 75 characters Steps To Reproduce 1. Create a Minium 2. Money Order is enabled 3. Create a Virtual Product with a price 4. Into the URL, put something that contains more...

Allow more flexibility in setting up URLs

legacy

Issue Is there any availability of a friendly setup of URL when a display page template is used, by default the platform sets the "/w/" in the URL for all contents using display page templates, and personalization...

Remote tax calculation option is displayed

legacy Troubleshooting

Issue The remote tax calculation option is displayed Steps to reproduce: Create a new Channel using Minium Open the Global Menu and Navigate to Commerce > Channel View the Tax Calculations section Expected...

Default permissions for a new page to avoid revealing page information

legacy

Issue It would be wonderful if default page permissions could be configured on a site level, and in addition, if guests do not have view permission for the page it would not appear in the sitemap even if the...

LCP Tool installation in a restricted environment

legacy Troubleshooting

Issue LCP tool does not get installed in a restricted environment as it needs to access internet and various sites to be installed and operated smoothly. Environment Liferay DXP 7.3+ Resolution Please whitelist...

Liferay deployment fails with Dynatrace errors in Liferay PaaS

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Deployment to Liferay fails with errors related to...

Image tab is not displaying

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.3. 2. Navigate to Design > Fragments. Create a fragment with the following HTML: <div data-lfr-background-image-id="background-image1"> </div> 3. Create a content...

Unable to see Mapped Products table on the Product Detail page

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Create a site using Minium site template. 3. Create a Diagram product. 4. Upload an image for the diagram. 5. Add pins to the diagram(add a pin of type ‘Not...

If Guest user submits a Form with an uploaded file, the email sent about Form submission does not show the file

legacy Troubleshooting

Issue Add a Liferay Form with an Upload field Enable Guest upload for the field Enable email sending for Form submission Submit the Form as Guest Result: The email is sent, but instead of the content of the file...

Error: "Name is null for locale" when trying to import a structure

legacy Troubleshooting

Issue Unable to import an structure with the following stack trace error: com.liferay.data.engine.rest.resource.exception.DataDefinitionValidationException$MustSetValidName: Name is null for locale catalán (España)...

Is it possible to remove the default domains *.lfr.cloud in Liferay PaaS?

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue In Liferay PaaS, is it possible to remove the default domains...

Can the same email address support multiple accounts created within Liferay?

legacy

Issue We allow our customers to use the same email address for multiple accounts. Is there a workaround available so that our customers can still have multiple accounts associated with the same email address? ...

Auto translation is not working using google cloud translation API

legacy Troubleshooting

Issue Steps to reproduce: 1. Enabling Google Cloud Translation requires an active account and a Google Cloud project with Cloud Translation API enabled. This project must also have a service account with a JSON...

Deleted category images references are showing in 'CPAttachementFileEntry' table

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 U83. 2. Navigate to Categories > Categorization 3. Create a vocabulary. 4. Inside vocabulary, create a category. 5. Now, edit this category > Navigate to Images...

Can I integrate an additional Captcha Engine?

legacy

Issue Currently, Liferay offers 2 Captcha Engines out of the box: Simple Captcha and Google reCaptcha 2 We would like to use another Captcha service. Environment Liferay DXP 7.4 Resolution At the moment it is not...

How to give permission to a specific user to use Fragments

legacy How To

Issue How to give permission to the specific authorized person to access and edit the specific fragments. Currently, the admin can edit and access the fragments. Environment Liferay DXP 7.3 Liferay DXP 7.4 Liferay...

Workflow process builder source view is not laoding

legacy Troubleshooting

Issue Users are unable to see the process builder's source view when upgrading from update 40 to higher upgrades. Environment Liferay DXP 7.4 update 40+ Resolution The observed behavior is only noticeable if the...

Users cannot edit some fields when using Firefox 119.

legacy Troubleshooting

Issue It has been noted that when using Firefox 119 users cannot edit some fields in certain widgets, affected Widgets included: calendars, categories, and blogs. Environment DXP 7.3 Resolution Updating to Firefox...

Malware detected in Liferay Bundle - eicar.jpg

legacy

Issue We were notified of a possible malware infection. The location is my extracted source code of a Liferay DXP bundle. The file in question is eicar.jpg Environment Liferay DXP 7.4 Resolution EICAR files can...

Unable to add new language in Liferay DXP

legacy Troubleshooting

Issue Set the new locale language from the available language to the current language. The below error appears on the UI. Steps to reproduce: Add the new language to Web.xml by navigating...

The Liferay is vulnerable to the CVE-2023-4863?

legacy

Issue How can I mitigate vulnerability with CVE-2023-4863 regarding Liferay DXP? Environment All environments. Resolution Liferay does not use the libwebp library, so are not vulnerable to CVE-2023-4863. ...

Is Liferay vulnerable to CVE-2023-33946

legacy Troubleshooting

Issue I would like to know if Liferay is vulnerable to CVE-2023-33946? Environment Liferay DXP 7.4 U1-U48 Resolution Yes, the Liferay is vulnerable to this CVE, the resolution is update to Liferay 7.4 U49 (or...

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