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HTTP Strict-Transport-Security Header in Liferay

Issue Is HTTP Strict-Transport-Security Header enabled in Liferay? Environment Liferay DXP 7.4 Resolution Liferay enables HTTP security headers such as 'http.header.secure.x.content.type.options',...

How to choose a default layout template

legacy How To

Issue We wonder if it is possible to configure a default layout to be chosen when a new widget page is being created. Normally we do not use OOTB Liferay layouts, using our own developments instead (the red ones)....

Accessing Sitemap of a Child Site

legacy

Issue Is the sitemap of a child site separate from the parent site? How to access the sitemap of the child site? Environment Liferay DXP 7.4 Resolution A child site is similar to a parent site, they help to...

Is it possible to search web content using wildcards or a 'contains' clause?

legacy Troubleshooting

Issue Entering keywords in the search bar can only search for the Web Content at the beginning of the keyword. For example, if there’s a web content named “Text_name”, the users can find the web content typing “text”...

No Documents are returned when using a Filter through Headless API

legacy Troubleshooting

Issue I am able to retrieve documents using the Headless API successfully if no Filters are specified. However, when using a Filter, no results are returned. This might happen when working with endpoints like...

Form View in Workflow

legacy

Issue When an admin receives the multi-step form created by Objects to review, the form data is visible on a single page instead of page by page. Steps to reproduce: 1. Create a multistep form with the help of...

ElasticsearchStatusException: Action/metadata line [1] contains an unknown parameter [_type]

legacy Troubleshooting

Issue When upgrading our Cloud Stack, we have found a problem with the Search Service. The following error is shown in the logs: Caused by: java.lang.RuntimeException: ElasticsearchStatusException[Elasticsearch...

Listing URL-s from Sitemap.xml

legacy How To

Issue Does Liferay have any tools or scripts which will allow us to get a list of all the URLs which are included in the full site map? Additional Information Change the Sitemap format in Liferay DXP: By default, the...

HTTP Security Headers Missing on 404 pages

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue While adding the below security headers in nginx.conf file...

Remove the Site Name and Portal Name from the Browser Title

legacy Troubleshooting

Issue While hovering the mouse on a browser tab of any page, it displays the "Page Name - Site Name - Portal Name". How to remove the Portal Name part from it? Environment Liferay DXP 7.4 Resolution Create the...

DefaultValue in structures with repeatable fields are incorrect

legacy Troubleshooting

Issue Default values in structure with repeatable field don't work as expected. After creating an exporting a structure with a repeatable field, the default value is empty, despite being defined in the...

module java.base does not "opens java.lang" error in buildService using Java 21

legacy Troubleshooting

Issue The following exception is thrown when trying to build a service with Service Builder: Failed to initialize ClearThreadLocalUtil java.lang.ExceptionInInitializerError at...

Admins can't sign in when LDAP Required is enabled if they only exist in Liferay but not in LDAP

legacy

Issue When LDAP is configured with the option Required, admin users that exist in Liferay but not in LDAP are not able to log in. Environment Quarterly Release 2024.Q2 Resolution As indicated in the documentation,...

Web Content with Multi-Select List Fails to Save Values

legacy Troubleshooting

Issue After creating a structure, the multi-select field does not save more than one option. The list in my web content doesn't save if one of the values has a comma in the option. Environment Liferay DXP...

Why are Guest users able to edit Rich Text fields within a form?

legacy How To

Issue We created a form with a Rich Text field, but we see that guest users can edit the content in the Rich Text field (including the source). How do I disable the user/guest from being about to edit the text in...

Unable to Cancel Shutdown Event

legacy Troubleshooting

Issue After scheduling a shutdown event, and trying to cancel it, you see an error: "Error:Text verification failed." When trying to cancel a shutdown event, I'm prompted to input a CAPTCHA, but there is...

Multi-Select Option Missing from Translation Interface

legacy How To

NOTE: The following resolution requires customization and should only be implemented at the discretion of your team. Liferay Support will not be able to assist with designing or implementing customizations....

Getting the value chosen by user in a 'Select From List' field

legacy How To

Issue How to get the value from the options added in a 'Select From List' field? We are getting the reference (i.e. ["Option37425674"]) instead of the value chosen by the user. Environment Quarterly Release...

Create custom API applications in Liferay

legacy How To

Issue Is there any way to create custom API applications without code? Environment Liferay DXP 2023.Q4. Resolution Liferay has created a new application to help developers build APIs based on custom objects in a...

If PaaS Environment Hangs after Upgrade Deployment Should we Rollback?

legacy How To

Issue During an update we observed an error on startup and so decided to rollback from 5.X to a 4.X version. However, when we tried to restart services the system would not recover, hanging indefinitely. Further, the...

Image added via rich text editor on Wiki tool losing reference

legacy Troubleshooting

Issue When adding an image in a rich text editor within a Wiki Page using Ctrl C + Ctrl V and then publishing that page, the image loses its reference and is no longer displayed in my content manager. Is there any way...

Adding or Editing a Web Content in an Asset Publisher does not display a success message

legacy Troubleshooting

Issue When editing or adding a Web Content in an Asset Publisher that is on one of my Portal pages, no message is displayed to the user confirming that the action was performed or if it was successful. If this step is...

Large Amount of Object Data within the `analyticsmessage` table.

legacy Troubleshooting

Issue We're experiencing slow database restore times due to excessive large object data, primarily within the `analyticsmessage` table. When planning an upgrade, we've found a table with millions of...

After updating a site's friendly URL, what happens to the existing Documents & Media/Web Content that are being used?

legacy

Issue When updating a site's friendly URL, I've found that Documents & Media/Web Content that were previously assigned to the site are not being updated. The links do not update to the newly set friendly URL but...

Frontend taglib removed: 'liferay-frontend:html-vertical-card'

legacy How To

Issue After upgrading to 7.4+, we noticed that some frontend taglibs have been removed, such as liferay-frontend:html-vertical-card. Is there any replacement for it? Environment Upgrades to DXP 7.4+ Resolution As per...

"Learn how to tailor categories to your needs." linked documentation appears in bundle

legacy

Issue After upgrading, we're seeing a message that says Learn how to tailor categories to your needs in the bundle. A link to documentation shows up in the Web Content menu and Categories Menu. Environment...

All out-of-the-box Liferay Job Schedulers stop working if one job scheduler is incorrectly configured

legacy Troubleshooting

Issue Setting the interval to -1 for scheduled jobs is allowed by the UI, but causes an array of issues. Steps to reproduce: Start the server and login as an administrator. Open Application Menu from top right...

Can I schedule the garbage collector to run periodically?

legacy

Issue The 'Run the garbage collector to free up memory' task can be manually executed from Control Panel > Server Administration. Does the product offer any functionality for scheduling or automating the periodic...

After an upgrade, some fragments get broken because JS strict mode seems to be enforced now

legacy Troubleshooting

Issue We do not declare JS variables when developing fragments. After an upgrade, these fragments stop working properly. Environment Upgrades to the following Patch Releases: 2023.Q3.5+, 2023.Q4.1+ Upgrades to 2024.Q1...

NoSuchGroupException: No Group exists with the primary key 0 when updating a Journal Article via service API

legacy Troubleshooting

Issue When trying to update a Journal Article (i.e., a web content) using the service API journalArticleLocalService.updateArticle( journalArticle.getUserId(), journalArticle.getGroupId(),...

Unable to read the content for custom_robots.txt file

legacy Troubleshooting

Issue I am getting the following message in my log file: [RobotsUtil:47] Unable to read the content for custom_robots.txt However, the same does not happen in other environments. What can be the reason? Environment...

SecureXMLFactoryProviderImpl.class_blocked.pdf is not listed

legacy Troubleshooting

Issue The user was unable to install a patch or hotfix, even after restarting the server and attempting with a vanilla instance, the following errors can be seen: ERROR [Patcher:-1] The command has failed. Please...

What is the use of the Analytics Administrator user and role?

legacy

Issue After connecting to Analytics Cloud (AC) there's an Analytics Administrator user with the Analytics Administrator regular role. What is their use? Environment Liferay DXP with Analytics Cloud Resolution The...

Is it possible to use a hotfix when building my custom code?

legacy How To

Issue I have been provided with a hotfix, and I want to compile my custom code using that hotfix from my Liferay Workspace. Environment Any Liferay DXP version Liferay Developer Tools Resolution There is not an easy...

Unable to Edit Document with a Name Not Including a File Extension

legacy Troubleshooting

Issue We cannot edit a document's properties if the document name does not contain a file extension and here are the steps we took: Navigate to Control Panel > System Settings > Documents and Media Change the value for...

Unable to restore backups in Liferay PaaS

legacy Troubleshooting

Issue When attempting to restore a backup to the Liferay service, the backup appears to be restored successfully, but there is no document library that appears associated with the Liferay service The following error...

Is it possible to map non-basic user attributes with SAML?

legacy

Issue Can non-basic user attributes(e.g. jobTitle) from an Identity Provider(IdP) get mapped to their respective fields on the Service Provider's User_ table? Environment 2024.Q2 Resolution Currently, LDAP can only be used to...

A simple example and key factors to check when testing custom OAuth 2.0 applications

legacy How To

Issue You have created an OAuth 2.0 application and would like to set up the minimum configuration to be able to test it. This article provides a simple example that could be adapted to your needs....

After an upgrade and database migration, old theme is not being replaced by new theme

legacy Troubleshooting

Issue After an upgrade, a new theme developed to replace an old theme is not applied to pages that utilized the old theme. There are multiple pages with different theme settings and updating them one-by-one is...

Error appears in Liferay logs when "Members" Widget is added to a blank site

legacy Troubleshooting

Issue When adding a "Members" widget to a new page, on a blank site, the following error appears in the Liferay logs: ERROR [http-nio-8080-exec-6][ComboServlet:412] Skip...

Why is Zendesk Chat Provider missing after upgrading to a Quarterly Release?

legacy

Issue If you configured Zendesk Chat Provider in an earlier version of 7.4, you may notice that it is missing in Instance Settings after upgrading to a Quarterly Release Environment Quarterly Release Resolution The...

How to create a read-only field in a form

legacy How To

Issue When you are creating a form, sometimes you want to create a field that is read-only because, for example, it is automatically populated by taking information from an API or a database, and you don't...

Receiving multiple notification when clicking on 'Done' button multiple times in workflow

legacy Troubleshooting

Issue Getting multiple notifications in the workflow when clicking on the 'Done' button multiple times when assigning the task 'to me' or to the user in the slow network. Steps to Reproduce: 1. Start the server....

Web Content Not Showing as `Translated`

legacy Troubleshooting

Issue After creating a web content in English, then selecting a new language and translating the content, we're able to publish, but the content remains untranslated. We created a sample web content and...

The portal is not reindexing because Elastic Search has reached the maximum number of shards.

legacy Troubleshooting

Issue When attempting to reindex the portal, the process fails, and the following messages are displayed in the logs: Validation Failed: 1: this action would add [1] shards, but this cluster currently has...

Unable to upload blog images after upgrading to 2024.Q1.1

legacy How To

Issue After upgrading to 2024.Q1.1, I no longer have the option to upload blog images within a blog post. This was implemented due to a potential security vulnerability with actors being able to upload offensive or...

User's chosen Prefix does not save when switching between Languages

legacy

Issue When editing a user's preferences, I've found that the pre-selected options for "Prefix" do not remain saved when changing the "Language" option Environment Quarterly Release Resolution Liferay doesn't have...

Detecting Unsuccessfully Deployed Components on Startup

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How to detect unsuccessfully deployed components on...

com.liferay.portal.kernel.exception.LocaleException occurs during upgrade

legacy Troubleshooting

Issue I am receiving the following locale exception error when upgrading my database: ERROR - Failed upgrade process for module com.liferay.layout.admin.web com.liferay.portal.kernel.upgrade.UpgradeException:...

Understanding the 'locales.enabled' property and the Instance Settings language configuration

legacy

Issue There is a portal property to specify the locales that are enabled by default: locales.enabled. However you can change that from Control Panel > Instance Settings > Localization. How that portal property and...

What are the conditions to decide if a page inherits its theme?

legacy

Issue The UI allows you to determine whether a page inherits its parent's theme or has a custom theme applied. However, the Layout table does not contain a field specifying theme inheritance. Then, what criteria are...

Product Description contains HTML elements

legacy Troubleshooting

Issue When searching products, the product description contains HTML elements. Steps to Reproduce: 1. Create a site using the Minium accelerator. 2. Navigate to Commerce > Product Management > Products 3. Open Brake Fluid and...

Not all the subCategories are shown when empty search performed

legacy Troubleshooting

Issue When empty search performed not all the available subCategories are shown under a certain Category. Environment Liferay 7.4+ Resolution At your search facets, select configuration of the Category facet and...

OpenID Connect Client Secret field must be filled

legacy Troubleshooting

Issue I configured an OpenID Connect Provider Connection. When I try to login using the OpenID Connect Client Name, I get an internal server error. In logs, a java exception is thrown: WARN [http...

Checking for missing files in the Document Library as a result of File Store Migration

legacy Troubleshooting

Issue If Document Library files are missing after performing a File Store Migration, can the missing files be identified? Environment Liferay 7.4 Resolution The following Query may be able to check for what is...

Duplicate account details are visible to user

legacy Troubleshooting

Issue The admin user needs to place an order on behalf of B2C and B2B customers who have different accounts. While impersonating users simultaneously in the same browser, duplicate account details are visible....

Creating and Editing a Web Content Structure in Partitioned DB Results in Error

legacy Troubleshooting

Issue Creating and Editing a Web Content Structure in a Virtual Instance in PaaS or a database partitioned environment results in an error like below ERROR [http-nio-8080-exec-1][BundleSiteInitializer:635] null...

Virtual product order status and tax

legacy How To

Issue Require the following with the virtual product: No need for user personal data and would like to remove it for checkout. The order status should moved to completed status directly after the payment....

Why do I experience slowness after Liferay 7.4 2023.q4?

legacy Troubleshooting

Issue User experiences a slowness in the Liferay 7.4 Q1+ while they check the below query: SELECT COUNT (*) AS col_0_0_ FROM PortletPreferences portletpre0_ WHERE (portletpre0_.ownerType = ?) AND...

Click-to-Chat Bubble Disappears When Navigating to Other Pages

legacy Troubleshooting

Issue Click-to-Chat bubble disappears if I change to a different page. The page needs to be reloaded for the click-to-chat bubble to appear. During conversation in click-to-chat bubble, the conversation...

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