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Need to set expiry date of doument while uploading in Document and Media

Issue How to set the expiry date for Document & Media? Environment Liferay DXP 7.3 Resolution There is no out-of-the-box feature available to achieve this requirement i.e. to set the expiry date for the documents and...

Publish/Save As Draft button in Product detail Page

legacy Troubleshooting

Issue Steps to Reproduce: 1. Create a minium site. 2. Go to Products. 3. Select any product. 4. Go to SKU's. 5. Click on the Publish/Save Button. 6. Open the Browser Console. Expected Behavior: It should publish/save...

Scheduled Discount automatically applied before schedule Date & Time

legacy Troubleshooting

Issue Steps to reproduce: 1.Create a speed-well test site. 2.Create vocabulary named "ipdc" and create one category named "World Cup" in it. 3.Now, create product named "FIFA" and select "World Cup" in ipdc category...

Navigation to site from 404 error page gives 404 error

legacy Troubleshooting

Issue Step to Reproduce: 1. Add the below properties in portal-ext.properties - layout.friendly.url.page.not.found=/html/portal/404-page.jsp javascript.single.page.application.enabled=false 2. Place the custom jsp in...

Products not displayed with Draft status

legacy Troubleshooting

Issue Products not displayed with Draft status under Commerce Product Screen Environment Liferay DXP 7.3 Commerce 3.0 Resolution The observed behavior is a known issue/bug. If the hotfix is required for this issue,...

HTTP Strict Transport Security (HSTS) Header Not Used

legacy How To

Issue The HSTS header cannot completely defend against man-in-the-middle attacks. However, it can be useful in defending against an attack in which an attacker establishes an encrypted connection to the application and...

Verbose Error Messages

legacy How To

Issue The name of the technologies used, such as Apache Coyote, Tomcat, etc. are visible. Environment Liferay DXP 7.2, DXP 7.3 Resolution Each application is responsible for allowing its information to be displayed...

Unauthenticated REST API call for products - throws Error

legacy Troubleshooting

Issue Unauthenticated REST API Call for retrieving products /o/headless-commerce-delivery-catalog/v1.0/channels/${channelId}/products { "status" : "INTERNAL_SERVER_ERROR", "title" : "0" } Stack trace: 2021-05-20...

Scroll bar is not working for Catalog Selection while creating product

legacy Troubleshooting

Issue Please find below steps to reproduce the issue: 1. Create Simple Product 2. Add Product Name 3. Highlight the Catalog box. A list of catalogs will be displayed. Expected: The vertical scroll bar should be working...

Category Selection for Product

legacy Troubleshooting

Issue Please find below steps to reproduce: 1. Create one vocabulary on a global site 2. Create 8 categories and add 2 subcategories to each category 3. Go to any product and click on select for that vocab. 4. Scroll...

Never Expire in Schedule section in Discount is not getting saved

legacy Troubleshooting

Issue Steps to reproduce: 1) Create discount. 2) Go to schedule section and uncheck Never Expire. 3) Click on Publish. Actual Behavior: It is still checked after publishing. Expected Behavior: It should remain uncheck...

Viewer Role is able to upload/edit the documents

legacy

Issue Steps to Reproduce: 1) Create a Site called HR 2) Create a Private page called Documents 3) In the Document's Page drag and drop Document and Media (Image-1) 4) Click on Document and Media Configuration and check...

Home URL of the instance does not work: 404 error

legacy Troubleshooting

Issue You find errors or warnings related with the default Home URL in the DXP's log file, the trace looks like this: 2021-08-20 07:55:59.166 WARN [http-nio-8080-exec-8][code_jsp:161] {code="404", msg="The requested...

Price Range facet is not working on Sell Price

legacy Troubleshooting

Issue Steps to reproduce 1. Create new minium site template. 2. Go to products for e.g ABS Sensor -> Click on SKUS -> Give Base Price as 120.00 and Sell Price as 40.00 3. Go to catalog page and select the $...

DLFileRank modules are not available anymore

legacy How To

Issue In Liferay DXP 7.3, DLFileRank modules are not available (document-library-file-rank-api, document-library-file-rank-service). Environment DXP 7.3 Resolution These modules have been archived in version 7.3....

Disable 'track' requests from Audience Targeting

legacy How To

Issue Sometimes there is a need to get rid of the following calls from Audience Targeting: /o/analytics-processor/track For example some of the browsers which attempt to send analytics events to Liferay...

New field types that can be utilized in forms are needed

legacy How To

Issue Customizing the look and feel of Liferay sites require the addition of the following field types to their Forms. Accordion Tooltip Pop-up or dialog box Environment Liferay DXP 7.3 Resolution The easiest...

Can't run Talend Job with Java 11

legacy Troubleshooting

Issue When Liferay is using Java 11 or OpenJDK11, users cannot successfully run Talend Jobs through the Dispatch application. The job fails, and users may see an error like the following:...

Duplicate Tag Exception while Publishing a portlet on a migrated System

legacy Troubleshooting

Issue After having upgraded from 6.2 to DXP Cloud or Liferay DXP 7.0+ with staging enabled and tagged web content articles, trying to publish the articles to Live results in the following error: An unexpected error...

Liferay integration with Open Office remotely

legacy

Issue Is it possible to have Open Office on any other server then the one where Liferay is running? Environment Liferay DXP 7.2 Resolution It is a limitation of the OpenOffice/LibreOffice integration that it...

[CKEditor] Copy-pasting images in the editor does not work

legacy

Issue Using CKEditor, after pasting a copied image, the image does not appear. Environment DXP 7.2 Resolution This behavior is intended as the CKEditor plugin required for this functionality, Upload Image, is not a...

What is the difference between the 'View' and 'Access' permissions?

legacy

Issue When defining permissions for a folder (for example, in Web Content or Documents and Media), I see a 'View' and 'Access' permission. Environment Liferay DXP 7.0, 7.1, and 7.2 Resolution The 'Access' permission is...

"Choose an option" is not selected by default

legacy Troubleshooting

Issue When we select "Choose an option" from the options field, it is not getting selected. Steps to reproduce 1. Create a minium-site template. 2. Create a one product in it. 3. Next, create options in a product...

Deleting old data from 'AUDIT_AUDITEVENT' table in 6.2

legacy How To

Issue I want to clean up the AUDIT_AUDITEVENT table because the old data is taking up too much space. Environment Portal 6.2 Resolution Note: The following information involves customizations that are beyond the scope of...

Invalid checksum error when initializing Liferay bundle

legacy Troubleshooting

Issue After defining the liferay.workspace.bundle.url property in the gradle.properties file, running a Gradle Task to initialize the bundle fails with the following error: Execution failed for task ':verifyBundle'. >...

How to Redirect to OpenID Connect Page after clicking the "Sign In" Button

legacy How To

Issue The steps users take to login via OpenID Connect are very long. They have to: Click the "sign in" button on the home page The Sign-In Portlet comes up Click on "OpenID Connect" link Choose the OpenID...

On content pages with no widgets, 'AllPortletsReady' should be triggered

legacy How To

Issue If a fragment is created with javascript that uses the following JS: Liferay.on ('allPortletsReady', function() { console.log('Hello from allPortletsReady');}); , and the content page has a portlet, the...

External URLs in @import url clauses are not aggregated to CSS

legacy Troubleshooting

Issue When creating a custom theme using an imported URL and with the CSS Fast Load property enabled, the URL content is not rendered. @import...

How to resolve "Could not convert socket to TLS" errors observed with email notifications for Forms

legacy Troubleshooting

Issue When email notifications are enabled for Forms, emails are not being received after a form submission. The following error is displayed in the logs: 2021-08-02 14:10:29.458 ERROR [liferay/mail-1][MailEngine:128] Unable...

Limitation in the number of fields in a Form when exporting to Excel (XLS)

legacy Troubleshooting

Issue When I want to export the entries for a very long form to Excel (xls) format, exporting fails with the below error in the log. ERROR [http-nio-8080-exec-97][PortletServlet:119]...

Why is the category/tag selection not working at article creation?

legacy Troubleshooting

Issue While the user is creating a new article, he cannot select the categories or tags of the specific site. Environment Liferay Portal 6.2 Liferay 7.0+ Resolution In order to be able to select the...

Known Vulnerabilities with Liferay AntiSamy

legacy Troubleshooting

The following issue may compromise the security of your Liferay Digital Experience Platform implementation. Vulnerability Information The Liferay AntiSamy app depends on third party libraries that have known...

Asset publisher can't order web contents if the display language is different

legacy Troubleshooting

Issue We have web contents made from a custom structure with a particular default language We want to display them in the Asset Publisher sorted by one of the structure's fields, but the order is wrong if...

A non-friendly error message appears in the logs when trying to create a new user through API with a firstName that is longer than allowed

legacy Troubleshooting

Issue Trying to create a new user via API with a longer than allowed firstName produces a non-friendly error message in the logs Reproducing steps Start Liferay and go to Control Panel > Server Administration >...

Web Contents are not accessible through Headless Api after a full reindex

legacy Troubleshooting

Issue In case of large web contents executing the reindex all search indexes operation can throw the following warnings: 2021-07-27 06:46:39.595 WARN ...

The size of the user_ table's firstName field should be increased

legacy Troubleshooting

Issue The size of the firstName (75) field of the user_ table should be increased since it sometimes prevents the creation and access of certain users in an environment. Environment Liferay DXP 7.0 Resolution In...

Headless Delivery API - Filtering structured content

legacy How To

Issue Making use of our headless delivery API you can retrieve all your web contents but sometimes we might want to filter them according to different business requirements, like getting only those web contents...

Trace about Reflection.getCallerClass is not supported when executing Patching Tool

legacy Troubleshooting

Issue When you try to use the Patching Tool (for example, the command patchingtool.sh info), you get an error similar to the following: 2021-07-16 06:41:48,143 INFO sun.reflect.Reflection.getCallerClass is not...

Avoid or allow that some applications can be dynamically displayed in a page

legacy How To

Issue The permissions system for an application (portlet) includes a security check when the application is going to be displayed in a page. Normally, the users should not be able to see applications if the...

Category filters are not working for search results

legacy Troubleshooting

Issue Steps to reproduce the issue: 1. Create a site using Minium Template. 2. Go to the catalog page of the site. 3. Select, Engine or any category from CATEGORY facet. Expected Result: Only 11 Products are...

Field data is disabled on text fields by default

legacy Troubleshooting

Issue IllegalArgumentException is occurred when trying to run vanilla instance with commerce and search functionality is not working properly in Catalog Page. Text fields are not optimised ERROR...

What permissions are needed to edit content pages?

legacy How To

Issue What permissions does a role need to edit content pages, including adding, configuring and deleting widgets and fragments in it? Environment Liferay DXP 7.2, 7.3 Resolution There are a handful of basic...

Changing the date format in Liferay Forms

legacy

Issue I would like to change the date format of the Date Field in the Liferay Forms, it should be dd/mm/yyyy instead of mm/dd/yyyy. Environment Liferay DXP 7.2+ Resolution The Date Format of the Date...

Can I use O365 integration if Liferay is in DMZ?

legacy

Issue Liferay DXP is deployed on DMZ environment i.e. it will not have access to Internet in this case, can we integrate Liferay with Office 365? Environment DXP 7.2+ Resolution No, it will not be possible to use this...

Form field values are not saved when translations are added

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay with Commerce installed. 2. Go to Content > Forms > Element Sets 3. Add a new element set 4. Add a text field to the element set 5. Add any translation to the element...

Discount with specific account is not applied

legacy Troubleshooting

Issue While assigning the discount to particular account, it is not getting applied Steps to reproduce 1. Create a Minium test site. 2. Create vocabulary named "ipdc" and create one category named "Gold...

Cache-Control header in static resources is missing when running Liferay from Developer Studio

legacy Troubleshooting

Issue Cache-Control header is not present in static resources when running the portal from Developer Studio and setting com.liferay.portal.servlet.filters.header.HeaderFilter=true property in...

Why a big .lar import, using SQL Server database makes the Liferay system unreachable?

legacy Troubleshooting

Issue The Customer has initiated a big .lar import, and during the actual import-process the system cannot be accessed. Environment Liferay 6.2 Liferay 7.0 Liferay 7.1 Liferay 7.2 Liferay 7.3 Resolution For...

Module projects cannot be created outside a Liferay workspace

legacy

Issue Before, I was able to create a module project outside a Liferay workspace. However, now I see a warning that I need a Liferay workspace: Environment Liferay Developer Studio Resolution This is an intentional change...

Why does the language of web content remain unchanged after translation?

legacy

Issue Why is the web content still displayed in English (en-US) translation after changing the portal language to Hindi (hi-IN) translation? Environment Liferay DXP 7.2 Resolution Since this behavior is expected,...

Message Board Portlet can publish empty threads

legacy

Issue The Message Board portlet publishes before a post is completed. Using the Message Boards portlet: When the 'Subject' field has focus, if the ENTER key is pressed, the thread is published before the 'Body'...

When submitting forms, is it possible to send email notifications to multiple users?

legacy How To

Issue Is it possible to send notifications to multiple email addresses when a user submits a form? Environment DXP 7.0 DXP 7.1 DXP 7.2 DXP 7.3 Resolution Yes, when enabling Form notifications, an administrator can send...

How can a Liferay admin set the article-Id manually?

legacy How To

Issue How can a Liferay admin set the article-Id manually? Environment Liferay 7.0 Liferay 7.1 Liferay 7.2 Liferay 7.3 Resolution Start a vanilla Liferay bundle. Navigate to Control Panel --> Configuration...

Replacing NTLM SSO with Kerberos in Liferay Portal 6.2

legacy How To

Issue NTLM SSO protocol has some vulnerabilities addressed by Microsoft in CVE-2020-1472 (external link), forcing to use the secure RPC connection. See also How to manage the changes in Netlogon secure channel...

Configurations for embedded portlets are not updated when deploying an updated theme

legacy Troubleshooting

Issue I have a theme with an embedded portlet that I have deployed and applied to a site. I updated the configurations of the embedded portlet and deployed the updated theme to the site, but I do not see the updated...

Importing LDAP users with the same email address

legacy Troubleshooting

Issue I want to import LDAP users that have the same email address, but the import fails due to an error about a duplicate email address: 2021-08-02 16:53:47.766 ERROR [https-jsse-nio-4443-exec-13][LDAPAuth:432] Problem...

Does an upgrade to a new Liferay Fix Pack include the upgrade of Tomcat version?

legacy

Issue Do we need to upgrade the Tomcat version when we upgrade to a Liferay version? Environment Liferay DXP 7.2 Resolution A Fix Pack doesn't change the Tomcat version, it only patches Liferay that was...

Headless API call returns 404

legacy Troubleshooting

Issue When calling a Liferay method in headless delivery API, it returns 404, or an empty list. Example: "/v1.0/sites/{siteId}/document-folders" results in { "status": "NOT_FOUND", "title": "No Folder exists with...

How to select a web content article in a JSP

legacy How To

Issue is there any documentation to select a Journal Article (Web Content Article) from a particular folder in a custom jsp? Environment DXP 7.2 Resolution There is a framework and API for doing that, actually with any...

After applying the hotfix, the warning 'properties modified in the future' shows

legacy Troubleshooting

Issue After the installation of the hotfix, the following warnings might appear on the Liferay console. INFO [main][BaseDeployer:871] Deploying admin-theme.war Warning: WEB-INF\liferay-plugin-package.properties...

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