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Create date is not visible inside Product Relations

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 U60. 2. Create a new minium site. 3. Navigate to products. 4. Select any product. 5. Click on the Product Relations Tab. 6. Add product(any). 7. Product is added...

Unable to view the 'specific account groups' in discount portlet with view permissions

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Navigate to Roles > create a new role and provide the view permissions of the 'Account Entry', 'Account Groups', 'Account', and 'Currencies', and view and...

Multipage form does not save data to the DB while navigating to next page

legacy How To

Issue While using a form with multiple pages, the user has a requirement to save data to the database on the first page before moving to the second page. Environment Liferay DXP 7.4 Resolution Multi-page forms do...

Blog view count is not increasing inside asset publisher

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.3 SP3. 2. Create a new blog entry and deploy the blog on the page. 3. Deploy the asset publisher portlet on the page. 4. Click on the configurations of the asset...

Blog view count is not increasing for specific display page templates inside asset publisher

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.3 SP3. 2. Create a new blog entry and deploy the blog on the page. 3. Create a new Display Page Template, by navigating to Design > Page Templates > Display Page...

Audit entries stopped being shown or generated

legacy Troubleshooting

Issue We have recently upgraded to a new Update version, and we noticed that the Audit tool is not working or not displaying the most up to date information, showing last updates as 'x days ago', around the time when we...

How to provide permission to Fragments

legacy

Issue Does DXP have permission feasibility with fragments? Environment Liferay DXP [all versions] Resolution There is no way to directly control the visibility of a Fragment depending on the user accessing the...

The currency format is not displaying as expected

legacy Troubleshooting

Issue The currency format is not displaying as expected for INR(Indian Rupees) Steps to reproduce: 1) Navigate to Control Panel > Commerce > Currencies > INR > Format Pattern 2) Change pattern from ₹ ###,##0.00 to...

Product comparison bar not removing after refresh

legacy

Issue The product comparison widget bar is not removed after the refresh Steps to reproduce: 1) Created two simple products 2) Navigate to Minum Site and drag the 'Product Comparison Bar' on this page. 3) Now, try...

The Form is temporarily unavailable

legacy Troubleshooting

Issue Error if the form is edited while it is filled out by any user Steps to reproduce: 1. Log in as Admin 2. Create a Form with 2 Text fields 3. Place the Form widget on the Home page, select the Form for display...

user is unable to update SKU twice via headless API

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Create a site by using a minium site template. 3. Create an option with the name "City". 4. Create a specification with the name "segment". 5. Navigate to...

"Too many redirects" Error on SAML Logout

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When I log out, Liferay (the SAML SP) enters an infinite...

SQL injection Sleepy user agent attack

legacy

Issue Liferay does not restrict a URL that has a 'sleepy user agent' query appended to it like: https://domain/page?1%2b(select*from(select(sleep(x)))a)%2b=1 Environment Liferay DXP 7.4 Resolution Sleepy user agent...

Cannot login after deploying a theme

legacy Troubleshooting

Issue We get a white screen and a freemarker exception error when trying to login after deploying an OOTB theme with no customizations created via the theme generator: 2023-05-26 13:32:51.826 ERROR...

Editing or adding a document through D&M widget will redirect to DLAdminPortlet

legacy

Issue Add Documents and Media widget on a page Open the widget's configuration and activate "Show Actions" Click on "+" and upload a file (alternatively, edit a file) Result: The view will not open within the...

Set HTTPOnly, Secure and SameSite Attribute to All Cookies

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We have a security scan done on our application. Some of the Cookies...

Liferay Push and Mobile SDK replacement in 7.4

legacy How To

Issue We have a mobile app created using mobile SDK in Liferay DXP 7.0 and we want to know how to port it to DXP 7.4. Is Liferay Push available for Liferay DXP 7.4? Environment Liferay DXP 7.4 Resolution...

Can I allow some users to solely authenticate via a SAML, while the remaining users authenticate with their Liferay password?

legacy How To

Issue This article describes a use case where it may be desirable to allow some users to authenticate through a SAML Identity Provider (IdP) only, while other users authenticate with their Liferay credentials in the Login...

Web Content Widget, Links are Unclickable

legacy Troubleshooting

Issue When using the Web Content Widget on the Home Page, if the first line of content contains a link it will remain unclickable in the "Barebone" setting when logged in as an Admin. Environment DXP 7.2 Resolution...

Existing role was updated/replaced by the role imported from lar

legacy

Issue Steps: Export a regular role from instance A and import it to instance B. Modify the name of the regular role on instance B. Exported the regular role from instance B and imported it to instance A. Expected result:...

Can I select mutiple images when inserting image in the Web Content

legacy

Issue Can I select multiple images for insertion in html field/rich text field in the Web Content? Environment Liferay DXP 7.1 Liferay DXP 7.4 Resolution The inline editor (Alloy Editor, CKEditor) will insert the image...

Where can you create/use Analytics Cloud custom events in Liferay?

legacy How To

Issue We want to send custom events to Analytics Cloud from our Liferay DXP instance. How can we do this? Environment Liferay DXP Analytics Cloud Resolution For everything else, you can use Custom Events by using any...

Address and Phone Edit: Address type is always showing Billing and Phone as FAX

legacy Troubleshooting

Issue Organization address type is always showing Billing and Phone as FAX, rather than selected one. 2023-05-15 04:29:50.768 ERROR [http-nio-8080-exec-3][BeanPropertiesImpl:345] null jodd.bean.BeanException: Simple...

Invalid Analytics Cloud token

legacy Troubleshooting

Issue Analytics Cloud fails to connect and the following error is thrown in the console 2023-05-16 04:42:48.058 ERROR [ajp-nio-127.0.0.1-8009-exec-41][BaseAnalyticsMVCActionCommand:171]...

Workflow metrics not loading

legacy Troubleshooting

Issue When I go to Menu -> Workflow -> Metrics, I get error message "There was a problem retrieving the data. Please try reloading the page". (I might have done some operations about the environment before, like switching...

sr-only elements

legacy

Issue class="sr-only" elements can be observed in the HTML of my pages. Environment Liferay DXP 7.3+ Resolution Does not need to be removed and it is not malicious. It is implemented by the changes made on LPS-118487...

Customize/Extend the out of the box classic theme

legacy How To

Issue I would like to base my custom theme on the out of the box classic theme. Environment Liferay DXP 7.1+ Resolution Please read Creating Themes Then create a folder and open terminal Instead of yo liferay-theme,...

Maximum Number of Organizations that can be created in one Liferay instance

legacy

Issue We would like to know the maximum number of Organizations that can be created in one Liferay instance. Could you please let us know if there is a limit to this? Environment DXP 7.0+ Resolution There is no...

Issue with the email template when notifying a new account creation regarding [$PASSWORD_SETUP_URL$] variable

legacy Troubleshooting

Issue The issue happens after the notification of a new account creation within Liferay, when the new user checks the email it inconsistently displays the link to update the account in this way:...

Cannot enable access to ServiceLocator in Liferay SaaS

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I would like to enable access to ServiceLocator in my...

Unable to find web.xml file location in WebSphere application server

legacy Troubleshooting

Issue The web.xml file cannot be located in the Websphere application server. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution To modify the web.xml file, the location in the Websphere server is...

What does "archived" user notification mean?

legacy

Issue At System Settings/User Notifications there are some settings related to user notifications, more precisely to so-called "archived" user notification events (see attached screenshot) But it is not clear what this...

Liferay imports from Active Directory fails with exception LDAP: error code 53 - 00002016: SvcErr: DSID-031A12B1, problem 5003 (WILL_NOT_PERFORM)

legacy Troubleshooting

Issue You are experiencing a failure to import from Active Directory with the following exception: com.liferay.portal.kernel.log.LogSanitizerException: javax.naming.OperationNotSupportedException: [LDAP: error code 53 -...

unknown directive "allow 127.0.0.1" in /etc/nginx/conf.d/acl.conf

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When I try to deploy an IP blocking rule on the webserver...

Disabling jQuery in Control Panel

legacy How To

Issue I've found vulnerabilities in our current jQuery version. Since I can't find jQuery used anywhere, I would like to disable it. Environment Liferay DXP 7.2 Resolution Go to Control Panel --> System Settings -->...

Custom panel app and portlet is not shown for non omniadmin users

legacy Troubleshooting

Issue We have a custom module that puts a module in the product menu. We have a site role, S1, with permissions assigned to the module: Access in Site and Asset Library Administration, View. If we log in...

How can I assign workflow task to multiple users by Scripted Assignment

legacy

Issue How can I assign workflow tasks to multiple users by Scripted Assignment, but not by assigning tasks to a role? Environment Liferay DXP 7.1 Resolution It's confirmed when using the Scripted Assignment as the...

Issues with CKEditor's Tag Hierarchy in the footer of CKEditor

legacy How To

Issue The availability of the tags hierarchy in the footer of CKEditor is missing when it used to be there. Environment DXP 7.2 Resolution Liferay has stated that this is intended behavior as the CKEditor was updated...

Spaces are removed from the translation when it is longer than 75 characters

legacy Troubleshooting

Issue Language Override translation values have removed space when they are longer then 75 characters Steps to reproduce: Control Panel > Language overrides, add a new key, name it e.g. testing-translation Add any...

ActiveFileName is not recognized in DXP 7.4

legacy Troubleshooting

"This resolution contains links to third-party documentation that is not maintained by Liferay, so should be used as reference only at the discretion and direction of your team." Issue ActiveFileName attribute is not...

Portlet's title (web content display (global)) is shown instead of the web content's title

legacy Troubleshooting

Issue Web Content Display doesn't display Global Web Content's title. Steps to reproduce: 1. Start the server 2. Create a global web content 3. Put a web content display on a page, select global scope, and display...

SEO Meta Tags in Display Page Templates

legacy

Issue While working with configuring SEO and Open Graph in display page templates. Is it feasible to add custom tags and keyword metadata to journal web articles in order to integrate tags in a display page...

Knowledge Base 'Filter & Order' is not working

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.3 SP3. 2. Navigate to Content & Data > Knowledge Base. 3. Create a folder and inside create multiple Basic Articles. 4. Now, click on Filter & Order, it's not...

Is it achievable to get analytics for commerce products?

legacy

Issue Is it possible for Analytics Cloud to track data generated by Commerce? Environment Liferay DXP 7.0+ Analytics Cloud Commerce Resolution Unfortunately, Analytics Cloud cannot presently track Commerce...

Can't enable Publications because of Staging

legacy Troubleshooting

Issue We want to turn on Publications on our site which seemingly doesn't use Staging, however, we get the error message saying: Staging is enabled for at least one site or asset library in the current...

Error: Failed to find license files in directory

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When deploying to Liferay service, the following error is...

The maximum number of submissions allowed for this form has been reached

legacy Troubleshooting

Issue When uploading a new in a form submission the following message can appear for guest users: "The maximum number of submissions allowed for this form has been reached." Environment Liferay DXP 7.4 Quarterly...

Already selected blogs are not checked

legacy

Issue In the related asset search list, blogs that have already been chosen are not checked. Steps to reproduce: 1. Navigate to Content & Data > Blog. 2. Create multiple blogs and then select one blog. 3. In...

Content getting lost with multiple locales

legacy Troubleshooting

Issue Users that add their regional language to their DXP setup via portal-ext.properties file may see unexpected behavior with web content, such as clearing input from text fields of content when changing locale...

Liferay services are not starting due to continuous exceptions on the console

legacy Troubleshooting

Issue DXP fails to startup and shows the following errors and warnings on the terminal ERROR [Portal Dependency Manager Component Executor--2][ElasticsearchSearchEngine:56] bundle...

Cannot Edit Search blueprints due to a 403 error

legacy Troubleshooting

Issue After creating anew blueprint, when attempting to edit it, the changes are unable to be saved and a 403 (forbidden) error appears in the browser console Environment Liferay DXP 7.4 Resolution A 403 error...

Blank screen is seen after password reset

legacy Troubleshooting

Issue A blank screen (with url http://localhost:8080/c) is seen after user password is reset. The expected behavior after password reset is for users to A) be successfully redirected to Liferay home page and B) remain...

Invalid date error when creating content with date field using APIs

legacy Troubleshooting

Issue When using the Liferay API to create Web Content with a date field, using the "dd-MM-yyyy'T'HH:mm:ss'Z'" format results in the display of an "Invalid date" error. curl \ -H "Content-Type: application/json"...

AssetEntryQuery returns empty results for the className User

legacy Troubleshooting

Issue We found that AssetEntryQuery always returns an empty result when the className is set to "User". Is this an intended behavior? In order to replicate, change "xxxxx" to a valid userId and run the following...

Disallow strangers to create accounts

legacy How To

Issue Stranger account creation is configurable through Instance Settings and portal.properties Environment Liferay DXP Resolution Stranger account creation can be enabled/disabled through any of the following...

Difference between User_ loginDate and lastLoginDate

legacy

Issue Both User_.loginDate and User_.lastLoginDate seem like similar fields, but they are slightly different. Environment Liferay DXP Resolution Last login date is configurable through the following property: # #...

How to recover patching-backup.zip

legacy Troubleshooting

Issue How to proceed if patching-backup.zip is lost. Environment Liferay DXP Patching Tool Resolution In the event that this issue does occur, the following workaround can be used for general cases: Download a...

The Paragraph field disappears from the Form after failing CAPTCHA verification

legacy Troubleshooting

Issue The Paragraph field will disappear if submitting the Form with failed CAPTCHA verification as the following screenshots. Before submitting: After submitting: Environment Liferay DXP 7.1, 7.2 Resolution This was fixed...

Stylebooks with Accent or Special Characters in Title Fail to Export

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When attempting to export a stylebook with a name containing...

Accessing to Objects custom fields in an Aplication Diplay Template

legacy How To

Issue I'm configuring a search results ADT for a custom Object. By default I can choose, in the available variables, the title, author, etc. But I need to access custom fields of the Object as well. Environment...

Search Results