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Compatibility of Spring 6.x with Quarterly Releases

Issue According to article https://github.com/spring-projects/spring-framework/wiki/Spring-Framework-Versions , Spring 6.x will have JDK from 17-23. Since Liferay DXP 2024 Q2 supports JDK 21 as the recommended...

DB Upgrade to a Q2 release using JDK 21 results in an error

legacy Troubleshooting

Issue The following error is being encountered when trying to upgrade to a Q2 release running ./db_upgrade_client.sh and using JDK 21 JVM arguments: [-Dfile.encoding=UTF8, -Duser.country=US, -Duser.language=en,...

Some redirects executed from a custom module are not performed in JBoss EAP/Wildfly

legacy Troubleshooting

Issue Given a custom module with a portlet component which includes the following code: ... @Override public void doView(RenderRequest renderRequest, RenderResponse renderResponse) throws IOException,...

Integrity constraint violation: unique constraint or index violation: IX_

legacy Troubleshooting

Issue When trying to start a clean Liferay bundle with the Hypersonic database and no portal-ext.properties, the following exception is being encountered: 2024-07-22 18:47:13.741 ERROR...

How to Enable Cookies Banner for Specific Sites

legacy

Issue Is it possible to enable cookies for a specific site? Environment Liferay DXP 7.4 Resolution The ability to configure cookies on a per-site basis in Liferay requires defining a virtual host. If a site does...

session.test.cookie.support portal property

legacy

Issue Can we disable session.test.cookie.support in the portal-ext.properties file as it enables the user authentication process when an iframe is used? Environment Liferay DXP Resolution This property is related...

Two locations to set up Password Reset Notification Templates

legacy

Issue There are 2 places in where the 'Password Reset Notification' template is present. One is in the Sign-In widget (Configuration > Set-up) and the other is in Control Panel > Instance Settings > Email. The...

There was an error when loading the "text" field

legacy Troubleshooting

Issue 'There was an error when loading the "text" field' is showing if user clicks on any portlet inside System Settings and Instance Settings. Environment 2024.Q1 2024.Q2 Resolution This behavior is only...

I am getting "Someone may be trying to circumvent the permission checker" while accessing Password Policies

legacy Troubleshooting

Issue When I try to access Control Panel → Password Policies, I get "Password Policies is temporarily unavailable." I get the following error message: 2024-07-30 13:15:07.411 ERROR...

Upgrading to a Quarterly Release fails due to Elasticsearch exceptions in the logs

legacy Troubleshooting

Issue When upgrading to a Quarterly Release, coming from an old DXP version, the upgrade fails because of some Elasticsearch errors that can be seen in the logs: ERROR [main][ROOT:47] bundle...

No minification of clay files impacting page load response times

legacy

Issue We see more number of Clay UI related network calls in the browser network tab in clean instance of Liferay and they are not getting cached also. It has JS and CSS files which are not minified into fewer combo...

"Unable to persist buffered increment value" Error in Liferay Logs

legacy Troubleshooting

Issue I am seeing the following errors thrown regularly in my Liferay console logs. How can I resolve this? ERROR [BufferedIncrement-default-2][BufferedIncrementRunnable:54] Unable to persist buffered increment...

How to resolve "Attempting to upgrade table UserGroupGroupRole by adding a temporary column" DB2 database upgrade errors

legacy Troubleshooting

Issue When trying to upgrade Liferay DXP from a 7.4 U release to 2024.q1.3 using a DB2 11.5 database, we encountered the following errors relating to the UserGroupGroupRole table: INFO [ServerService Thread Pool --...

Unable to login without the sameSiteCookies="none"

legacy Troubleshooting

Issue Without the sameSiteCookies="none" setting up, some vital cookies (e.g., JSESSIONID) are not created at all, preventing portal access. Environment Liferay DXP Resolution This article:...

How to disable error messages?

legacy How To

Issue How to disable 'Your Request failed to complete' error messages? Environment Liferay DXP 7.4 Resolution Please note: The following information involves customizations or implementation ideas that are beyond...

How to create schedulers in DXP 7.4 and above?

legacy Troubleshooting

Issue We've been using the below classes in our project to create schedulers: com.liferay.portal.kernel.scheduler.StorageType com.liferay.portal.kernel.scheduler.StorageTypeAware After upgrading to a...

Batch Error encountered during upgrade using SQL Server 2019

legacy Troubleshooting

Issue When upgrading from Liferay 7.2 to Liferay 7.4, the following error may be encountered during the upgrade process when using SQL Server 2019 with MSSQL JDBC Jar Version 12.X ERROR [main][DBUpgrader:79] null...

sun.awt.Win32GraphicsEnvironment ClassCastException in the logs

legacy Troubleshooting

Issue We started to see the below exception in our logs: Exception in thread "AWT-EventQueue-0" java.lang.ClassCastException: sun.java2d.HeadlessGraphicsEnvironment cannot be cast to...

Why are Tomcat's URLRewriteFilter files missing from 7.4?

legacy

Liferay Support does not recommend or endorse specific third-party products over others. The information provided about products not created by Liferay is for reference purposes only, and any implementation of these principles...

ConfigurationBeanDeclaration related errors

legacy How To

Issue While upgrading from 7.3 to 2024.Q1, we receive errors regarding ConfigurationBeanDeclaration. Environment The information in this article is relevant if you have any implementations with...

Feature flag LPS-170809/163118/166126 is not available for company 0

legacy Troubleshooting

Issue After trying to upgrade to DXP 2023.Q4.4, the database upgrade script is failing with the following errors in the logs: Feature flag LPS-170809 is not available for company 0 Feature flag LPS-163118 is not...

Issue in Workflow node ASSIGNMENTS option

legacy Troubleshooting

Issue We have a portal with multiple custom roles based on business rules and when trying to select roles in the Workflow node ASSIGNMENTS option the portal crashes. The problem lies in the endpoint that lists...

java.lang.StringIndexOutOfBoundsException: begin 0, end -1, length 1

legacy Troubleshooting

Issue While upgrading to Liferay DXP 7.4, following errors were observed in the logs: ERROR [http-nio-8080-exec-21][OpenIdConnectSessionValidationFilter:53] java.lang.StringIndexOutOfBoundsException: begin 0, end...

View only permission for custom Field does not include frontend restrictions

legacy Troubleshooting

Issue Facing issues while using 'View' only permissions for 'Custom Field', able to see and even edit the details even after View only permission. Steps to reproduce: 1. Navigate to Control Panel > Roles, and create...

Database connection issue: Failed to validate connection

legacy Troubleshooting

Issue We are getting some slowness when browsing through DXP and following message is showed in log: HikariPool-1 - WARN … Failed to validate connection … Possibly consider using a shorter maxLifetime value....

Unsatisfied Reference - Unresolved Declarative Service

legacy Troubleshooting

Issue When upgrading to the Liferay DXP 7.4, navigate to the Control Panel > System > Gogo Shell and execute the ds:unsatisfied command, then getting the Unsatisfied Reference - Unresolved Declarative Service and...

Recommended locale settings for the database

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Minimum required IAM policies for S3

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Need to get values from System Configuration

legacy Troubleshooting

NOTE: The following resolution requires customization and should only be implemented at the discretion of your team. Liferay Support will not be able to assist with designing or implementing customizations. Issue...

'Your request failed to complete' while saving the values of Mail settings under Instance settings

legacy Troubleshooting

Issue Issue while saving the values entered for mail settings under instance settings wherein the values do not get saved and the error says: 'Your request failed to complete'.Steps to reproduce: 1. Start the...

Failed upgrade process com.liferay.dynamic.data.mapping.internal.upgrade.v4_0_0.DDMStructureUpgradeProcess

legacy Troubleshooting

Issue You might encounter an issue when upgrading from 7.2 to 7.4 where the upgrade step for module com.liferay.dynamic.data.mapping.service fails due to a NoSuchGroupException: 2024-05-22 13:18:39.512 INFO...

Info about new parameters for SamlSpIdpConnectionLocalService.addSaml and updateSaml

legacy

Issue We are upgrading our code from 7.3 to 2024Q1.7, we found a new parameter for the two following methods: 1. _samlSpIdpConnectionLocalService.addSamlSpIdpConnection() 2....

Idle Database connections in Liferay

legacy

Issue Why number of idle connections are increasing more than my connection pool size? Does Liferay clears idle connections? If not then how to clear these idle connections from Liferay? What is the...

Audit portlet only available for Administrators

legacy How To

Issue After upgrading to U78+ you might encounter a behavior where the Audit portlet is only available for Administrators, whereas before U78 you could create a regular role with access to it The reason behind this...

Text Verification field is not showing validator after clicking on Forgot Password

legacy Troubleshooting

Issue When clicking on 'Forgot Password', Text Verification field does not showing any kind of validator (*). Steps to reproduce: 1. Navigate to localhost:8080/c/portal/login 2. Click on Forgot Password button....

AWS Mail configuration in Liferay with OAuth 2.0

legacy

Issue Need to configure AWS email service to Liferay with the use of OAuth 2.0 authorization. Configure SMTP with client ID/Secret instead of the use of email address and password i.e. Basic Authentication....

Unminified CSS

legacy Troubleshooting

Issue Steps to reproduce: 1. Take Liferay DXP 7.2 fix-pack-20 2. Add the below properties in portal-ext.properties: minifier.enabled=true theme.css.fast.load=true javascript.fast.load=true 3. Inspect the page and...

Custom 'renderUrl' is not working for Liferay DXP 2023.Q4.4

legacy Troubleshooting

Issue Start the server. Navigate to Product Menu > Site Builder > Pages, and create two pages with the names 'Add Blog' and 'Blog Page' with URLs 'add-blog' and 'blog-page'. (Could also be configure the Page name and...

API to update custom field settings

legacy How To

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Migrate delta data after the Upgrade Process

legacy

Issue Our website is running and in parallel, we are performing the upgrade process with the cloned database schema. Now, we want to migrate delta data (the changed/updated data) for out-of-the-box Liferay...

TemplateException: Unsupported template manager ftl

legacy Troubleshooting

Issue Our environment is not stable, pages don't load properly and we are not even able to log-in. In the log file, these errors are shown: 2024-04-30 16:52:27.467 ERROR...

Company ID assigned to a new virtual instance is too high

legacy

Issue After creating a new virtual instance, the company ID assigned to it has 14 digits. Environment Quarterly Release: 2024.Q1 Resolution The mechanism to obtain a company ID for a new virtual instance has changed...

Upgrade fails for class 'RadioDDMFormFieldTypeReportProcessor' resulting in NullPointerException

legacy Troubleshooting

Issue The upgrade is failing from Liferay DXP 7.1 FixPack 21 to Liferay-dxp-2023.q4.4 resulting in the below error: Caused by: java.lang.NullPointerException at...

How to Have the Deploy Folder in the initcontainer Persist to be Available to the Container

legacy How To

Issue Is there a way for the deploy folder created in the initcontainer to persist and be available to the container? Environment DXP 7.4 Resolution A potential solution would be to use a shared volume between the...

Not able to configure logging

legacy Troubleshooting

Issue Our previous configurations for logging are no longer working after upgrading to Liferay's Quarterly Releases. This was previously working in DXP 7.3. When we redeploy a module, the module completely stops...

Custom portlets are not logging correctly with SLF4J

legacy Troubleshooting

Issue Custom plugins (portlets and hooks) are not properly logging with SLF4J implemented, with no log4j2 configurations changed from previous Liferay versions to 7.4 or Quarterly Release. Environment DXP 7.4 Quarterly...

Does the Timezone Needs to be Converted Manually When Fetching Database Entries Programmatically?

legacy

Issue We changed the default timezone by doing the following: 1. Instance settings > localization > time zone > change to eastern daylight time 2. User Account settings > preferences > display settings > change to...

Getting 'unsatisfied references' error after JAR deployment

legacy Troubleshooting

Issue When creating a service builder project and after deploying the Jars files, it shows the unsatisfied references'' in the GOGO shell. Steps to reproduce: Start the server. Deploy the JAR file. Navigate to...

Cookie consent persistence: how to check the history of responses?

legacy

Issue We have enabled Liferay's cookie consent banner for our site. Could you please guide us on where to locate the log of cookies accepted by our site visitors? Environment DXP 7.4+ Quarterly Release 2023.Q4...

Compatibility of Liferay with Spring 6.1

legacy

Issue When is Liferay going to be compatible with Spring 6.1? Environment Liferay DXP 2023.Q4.0 Resolution Spring 6.1.x also requires Jakarta EE 9+ API, which is not currently supported by DXP. The initial...

How to resolve the "Require strangers to verify their email address?" Instance Setting not saving

legacy Troubleshooting

Issue After initially setting up a clean Liferay bundle (using my own administrator email domain), I am unable to save the "Require strangers to verify their email address?" Instance Setting, as it fails to save with...

CPU activity is high with large number of open sessions

legacy Troubleshooting

Issue High CPU activity can have multiple causes. Reviewing heap dumps may show a large number of objects org.apache.catalina.session.StandardSession. Environment Quarterly Release 2023.Q3, 2023.Q4, 2024.Q1...

How to configure asynchronous logging in Liferay

legacy How To

Issue How can I configure Log4j to use asynchronous logging in Liferay? Environment DXP 7.2 DXP 7.3 DXP 7.4 Quarterly Releases Resolution DXP 7.2 and DXP 7.3 NOTE: The following resolution requires customization...

ORA-00600 error when accessing to Roles Administration

legacy Troubleshooting

Issue When accessing to Roles Administration, the following error message appears: ERROR [https-jsse-nio-8443-exec-41][PortletServlet:109] Unable to process portlet...

How to run Liferay Tomcat as a Windows Service?

legacy How To

Issue We are currently running the tomcat from the command line, but I would like to know how to run it as a Windows service. Environment DXP 7.3+ Resolution Create a clean Tomcat Apache service to make sure it...

Configuring CXF Endpoints and Soap Extenders programmatically from 2024.q1

legacy How To

Issue It is created a customization SOAP extension module following the next documentation to create new endpoint. The component has inside in folder resources → configuration next files:...

"Column count doesn't match value count at row 2" error occurs while upgrading to 2024.q1.1 using MariaDB as database

legacy Troubleshooting

Issue Upgrading Liferay DXP 7.3 to Quarterly 2024.q1.1 shows the error "Column count doesn't match value count at row 2" in the log. Environment 2024.q1 MariaDB 10.4 Resolution A possible cause is that the...

Can Liferay run using a JRE instead of a JDK?

legacy Troubleshooting

Issue I am using a Java JRE and encountering errors such as: A fatal error has been detected by the Java Runtime Environment Environment Liferay DXP Liferay Portal Resolution Liferay DXP/Portal requires a TCK-certified...

Captcha text null when using a captcha portlet

legacy Troubleshooting

Issue CAPTCHA Verification is being failed. This only occurs when using a custom captcha portlet, captcha components from the portal (for example, the "forgot password" page) work properly. Environment Liferay DXP...

Some database tables are created per company

legacy

Issue When upgrading from 7.2 to 7.4, it seems that there are tables that appear multiple times with the only difference being the corresponding company ID. e.g., AccountEntry_x_COMPANY_ID Address_x_COMPANY_ID...

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