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Changes to Content Page Template Not Propagated to Pages

Issue After creating a Content Page Template and then creating pages based on that template, any subsequent changes and publishing of the template do not reflect on the pages using the template. Environment Quarterly Releases Resolution This behavior is expected. Changes to a Content...

How can I disable the Commerce Wish List creation

How To

Issue I have an issue with the commerce wish list table in the database. The table has lots of entries and it is growing more, even though we do not use the wish list feature. I would like to remove these entries and disable the creation of the wish lists. Environment Liferay DXP 7.1+...

Monotype Font Licensing

Issue Usage of Monotype fonts require a license If a user does not have the Monotype font license, is it necessary to remove references to Monotype font throughout the portal? Environment Liferay DXP 7.4 Resolution Monotype fonts, such as Helvetica, is referred to in the Liferay CSS...

Limit the languages displayed in the translation selector for object fields

Issue We want to limit the languages displayed in the translation selector for object fields to only those defined in the site, similar to how it works for Journal Articles. Currently, the selector shows all languages available in the environment. Environment DXP 7.4 Resolution Limit the...

Implementing strict rules for virtual hosts and friendly URLs

legacy Troubleshooting

Issue Having the different URLs for the same content could potentially impact SEO by affecting how pages are indexed. Even when a virtual host is defined for a site, it is possible to access that site using the portal-wide virtual host and IPs as well as the virtual hosts for other...

Email Address Validation for Forgot Password

Issue The Forgot Password option does not validate if the user enters a correct email address. You can enter anything and the field will accept it. Two types of validation are expected: Email format validation (to ensure the entered email address follows a valid format). Existing email...

Sorting Structures by Name in Liferay DXP

Troubleshooting How To

Issue The order of Structures when creating Web Content seems to be random. The structures are not sorted alphabetically or by modification date. Environment Liferay DXP 2024.Q2 Resolution Web Content Display widget Go to Control Panel > Instance Settings > Content and Data > Web Content...

"Inconsistent patch level detected" error occured in the logs

Troubleshooting

Issue The following error occurs in the logs due to an inconsistency in patch levels: Example 1: ERROR [server.startup : 2][PatcherImpl:204] Inconsistent patch level detected WARN [server.startup : 2][PatcherImpl:212] Patch level on portal-impl.jar: [dxp-28-7110, hotfix-xxxx-7110] WARN...

Hotfix created for 2025.Q1.X won't install

legacy Troubleshooting

Issue A hotfix created for 2025.Q1.X won't install even though it is being installed on the required version. The following information appears in the patching-tool info file. Product information: * DXP version: 2025.Q1.0 LTS * Patching Tool version: 4.0.5 * Time: 2025-03-03 20:44Z...

Structures showing as 'Not Translated' after upgrading to 7.4+

Troubleshooting

Issue After upgrading from Liferay DXP 7.3 (or prior versions) to 7.4, some Web Content Structures are showing as not translated in the UI, even though the translations exist in the database. The structure's fields may be translated, but the structure itself is marked as not translated....

Unable to Create Liferay Module Project Fragments and Start DXP 2025.Q1.0 Quarterly Release (LTS) in Liferay Developer Studio 3.10.2

Troubleshooting

Issue In Liferay Developer Studio (version 3.10.2), when navigating to File > New > Liferay Module Project Fragment, nothing happens. The popup window for creating the fragment does not appear. Additionally, not able to start DXP 2025.Q1.0 Quarterly Release (LTS) and get the following...

User profile is visible when accessing the /web/test

legacy Troubleshooting

Issue When accessing localhost:8080/web/test, the user profile is visible to guest users. The concern is that the user data being accessible to guest users poses a security threat. Environment Liferay DXP 7.4 Resolution Add the below property in portal-ext.properties file and set this to...

Organization tab do not shows the user when user is added to organization via Groovy Script

legacy Troubleshooting

Issue After the execution of the below syntax in the Groovy Script, the Organization name gets appended to the user and can be seen only under the "User's details Organization Tab" but not under the "Organizations tab". import com.liferay.portal.kernel.service.*; out.println...

Restricting the Guest Role's Access to the Home Page

Troubleshooting

Issue When trying to change the view permission of a page it's not possible to do it for the Guest role in the first page: it shows as non-interactive. Environment QR 2024.Q3, 2024.Q4, 2025.Q1 Resolution This is the expected behavior for the guest site in a given instance. For the guest...

How to Compare Between Versions When Using Workflow

Issue Is it possible for a reviewer to compare both the Old and New versions when a user makes changes and resubmits for workflow approval in Web Content, Document & Media, and Commerce Products? Environment Liferay DXP 7.4+ Quarterly Release Resolution Web Content: Web Content allows...

How to allow unauthenticated (guest user) requests for GraphQL

Troubleshooting

Issue I implemented ReactJS Widget that relies on GraphQL requests for custom object values, with a widget exposing object entries to the public. However, unauthenticated GrapQL requests are disabled by default and guest users cannot see the widget content. Is there way to enable GraphQL...

Downloading Large Log Files from Liferay Cloud

legacy Troubleshooting

Issue Unable to download complete log files from the Liferay Cloud console. The downloaded file size appears truncated. Environment Liferay PaaS Resolution The Liferay Cloud console limits log file downloads to 10,000 lines to prevent performance issues. To retrieve more logs, use the...

How to Redirect a non-www Domain to a www Domain in Liferay DXP

legacy How To

Issue How can I redirect traffic from my non-www domain (e.g., example.com) to my www domain (e.g., www.example.com)? Environment Liferay DXP 7.4 Quarterly Releases Resolution You can configure a redirect using Liferay's pattern redirect feature: Access your website and navigate to Site...

Liferay shows SQL Syntax errors when connected to MariaDB 10.3+ in Oracle_Mode

Troubleshooting

Issue When connecting my Liferay server to MariaDB 10.6, I get the following error when creating a widget page: (conn=143451) You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near 'body, lastPublishDate,...

Can Liferay pass User Roles to the Service Provider?

legacy

Issue In a SAML configuration where Liferay acts as the Identity Provider, is Liferay able to pass its User Roles to the Service Provider? Environment Liferay 7.4 Resolution Yes, it is possible. Liferay will send the User Role information as an Array of Strings containing User's...

NoSuchFileEntryException when updating web content with images in a task executor

legacy Troubleshooting

Issue When updating web content within a task executor, if the web content structure includes an image field (fileEntry), the update JournalArticle updateArticle(article.getUserId(), article.getGroupId(), article.getFolderId(), article.getArticleId(),article.getVersion(), content,...

Most Viewed Assets Portlet Ignores Category Filters

legacy Troubleshooting

Issue We created our categories programmatically (using APIs). These categories are ignored by the Most Viewed Assets portlet. Even with category filters configured, the portlet shows assets based on views only, including assets not belonging to the selected categories. Environment...

Admin UI breaks after changing site default language

legacy Troubleshooting

Issue After changing a site's default language to a non-English locale and disabling English (United States) support, the Admin UI breaks. The issue occurs when the "Use Localized URL" option is selected in the Instance SEO Configuration before changing the site's default language. Steps...

"Select Master Page is temporarily unavailable" when trying to add a Display Page Template

legacy Troubleshooting

Issue I want to add a Display Page Template and I get the following error: In the logs, I see: 2025-02-10 18:18:39.160 ERROR [http-nio-6080-exec-8][PortletRequestDispatcherImpl:295] Unable to dispatch request: com.liferay.info.exception.CapabilityVerificationException: Failed validation...

Request to /o/change-tracking-rest/v1.0/ct-collections returns 403

legacy Troubleshooting

Issue When accessing Publications through the UI, they are not displayed. The request to `/o/change-tracking-rest/v1.0/ct-collections` returns a 403 Forbidden error when it goes through the Web Application Firewall (WAF). Environment DXP 7.4+ Publications feature enabled. Web Application...

"Interval is either equal or less than 0" error is produced during the upgrade and checkInterval is reset to zero

legacy Troubleshooting

Issue When upgrade from 6.2 to 2024.Q4, following error is produced in the log files: 2025-02-11 20:48:20.910 ERROR [main][ROOT:47] bundle com.liferay.journal.web:5.0.180 (1238)[com.liferay.journal.web.internal.scheduler.CheckArticleSchedulerJobConfiguration(10891)] : The activate method...

Add New Custom Domains and Avoid Downtime while Let's Encrypt certificate Is Generated

legacy Troubleshooting

Issue When new custom domains are appended to to the existing list under "customDomains" in the "certs" part of the webserver LCP.json file, a new Let's Encrypt certificate is issued to include them. In the mean time the old domains will appear as having no current certificate. Is it...

How to Exclude User Names (userName field) from Search Queries in Liferay

legacy How To

Issue We want to exclude the userName field from search queries. This is to prevent irrelevant search results based on user names. For instance, if a user's name contains a common search term, Liferay will return content and documents created by that user, even if the content itself does...

Dynamic Blueprint parameters with Search API

legacy How To

Issue Blueprints offer static filtering by field values, but a dynamic approach is needed where search fields enable filtering based on user-provided values for specific structure fields, Is possible to provide custom parameters to Search Blueprints? How can I create a search experience...

Documents and Media widget displays "Copy to" action for Guest users

legacy Troubleshooting

Issue The "Copy to" option is displayed in the Documents and Media widget for Guest users, even though they lack the necessary permissions to perform this action. This can lead to a poor user experience, as clicking on the option results in a 404 error. Steps to reproduce: Add a...

Collection Display Fragment is not responsive when using the CSS Medium Screen Size (col-md)

legacy Troubleshooting

Issue We've observed that when using the Collection Display fragment to display a collection of data/items and selecting the medium screen size (col-md), the responsiveness becomes unreliable. Environment Quarterly Release 2023.Q4 and below Resolution There is a workaround available,...

XSS Vulnerability present when using Web Content Article's source code

Troubleshooting

Issue We've observed a XSS Vulnerability present when using Web Content Article's source code. This vulnerability appears to be present when involving the deployment of a payload via the source code. Steps to reproduce: Create a Web Content Article Edit the <> Source Code and add the...

SAML - Can you end the Identity Provider's session when the Service Provider's session times out?

legacy Troubleshooting

Issue We have Liferay configured as a SAML Service Provider (SP), and we use third-party software as the Identity Provider (IdP) Our IdP is used for multiple applications, so its session timeout is set for a longer timeframe than any of the Service Providers'. When the session ends in...

Is integration of mTLS possible in Liferay?

legacy How To

Issue We are required to use mTLS (Mutual Transport Layer Security) for certain requests Is it possible to integrate mTLS with Liferay? Environment DXP 7.4 Quarterly Releases Resolution Yes, it is possible to make the integration with mTLS Server side setup: Ensure the Identity Manager's...

Creating Display Page Templates for Calendar Events in DXP 7.3

legacy

Issue The documentation Using Display Page Templates in learn.liferay.com mentions you can create Display Page Templates for calendar events, but this for calendar events is missing in Liferay DXP 7.3. Environment Liferay DXP 7.3 Resolution The ability to create DPTs for calendar events...

The site name is appended to every Event/Meeting created in Liferay Calendar

legacy

Issue The site name is appended to every Event/Meeting created in Liferay Calendar. Environment DXP Quarterly Release 2024.Q2.0 Resolution Liferay calendar displays the site name as default when the event or meeting creator is not specified. A new feature request has been created to hide...

Impersonation Clashes with Cached Web Content Templates

legacy Troubleshooting

Issue Web Content Templates can be configured for caching to boost performance. When not cached, the generated HTML is rendered for each request. When cached, the generated HTML is stored in the cache and reused for all subsequent requests until the cache entry is cleared or expires....

Web Content Not Displayed in Context in Search Results

legacy Troubleshooting

Issue Some web contents are not displayed in context when accessed from search results with the "Display selected search result in context" checkbox selected. For web contents displayed in an asset publisher, the correct context is the page containing the asset publisher displaying the...

How to modify the Cache-Control header to prevent browser caching issues

Troubleshooting

Issue After deploying a new version of my theme, users are experiencing issues due to old Javascript files being loaded from the browser cache. Thus, we would like to modify the Cache-Control header of those resources. Environment Liferay DXP 7.3 Resolution To avoid these problems, the...

Cannot add the Indonesia or Hebrew language to instance after changing locale codes to ISO 639 language codes

legacy Troubleshooting

Issue From Java 8 to Java 17, changes were made in locale support, specifically with the language codes for Hebrew(Israel) and Indonesian(Indonesia), according to this article:...

How to create Web Content with large images from text file?

legacy Troubleshooting

Issue Copy-pasting large images from text file prevents the Web Content from being published, although it appears correctly in the editor. Environment Liferay DXP 7.4 Resolution When images are copy-pasted from a text file, the editor will store them in raw data format. Storing images...

How to preserve the structureId and formId during export/import to avoid mismatches between environments?

legacy Troubleshooting

Issue When we export/import web content articles and forms, their IDs sometimes change. How to preserve the structureId and formId during export/import to avoid mismatches between environments? Environment DXP Quarterly Release 2024.Q3.0 Resolution Entity IDs are not preserved during...

Modified date not match the author of a web content, document or any other asset.

legacy

Issue The author displayed for content/documents is inconsistent when modifications are made by users other than the original author. When a user edits and publishes the content, the displayed author is correctly updated to the user who published the latest version. However, if the...

Handling an excess number of User Notifications

legacy Troubleshooting

Issue As my Liferay system sends out User Notifications over time, the UserNotificationEvent table accumulates many records quickly. I would like to schedule the cleanup of old User Notifications, so that the table's size remains manageable Environment DXP 7.4 Resolution There are a few...

Email Settings not resetting completely from Instance Settings

legacy Troubleshooting

Issue If a user wants to reset Mail Settings from Instance Settings, it is not resetting completely Environment SaaS Resolution Open a Help Center ticket to have Support manage the environment Additional Information LPD-25567 , knowledgeArticleType: troubleshooting, legacy: true,...

Is it possible to create Style Books directly from a Client Extension?

legacy

Issue Is it possible to create Style Books directly from a Client Extension? Environment DXP Quarterly Release 2024.Q4.0 Resolution Client Extensions can be created to modify the Liferay backend elements, like the Style Book. The following feature is also being developed: LPD-30204...

Using Required for system configurations.

legacy Troubleshooting

Issue We would like to add required = true configuration to our system configuration. Upon requesting the data through a groovy script the string returns empty when required = true is set. Environment DXP 7.4+ Resolution Sadly this is currently a limitation of...

Tomcat's vulnerability CVE-2023-44487

legacy

Issue Is DXP 7.4 affected by Tomcat's Rapid Reset CVE-2023-44487? Environment Liferay DXP 7.4 Resolution If user is not using Tomcat with DXP, then it is not affected by “Tomcat's Rapid Reset CVE-2023-44487”. If the user running Tomcat 9.0.81 or above, then you’re not affected by...

How to Determine if JUnit is installed on Liferay Cloud

legacy How To

Issue How to determine if JUnit is installed on Liferay Cloud? How do users install JUnit on Liferay Cloud and integrate it with Jenkins? Environment Liferay Cloud Resolution JUnit is pre-installed on Liferay Cloud environments. To verify the JUnit installation and version within a...

How to clear the data folder of Glowroot in Liferay PaaS

legacy How To

Issue How to clear the data folder of Glowroot in Liferay PaaS. Environment Liferay DXP 7.4 Liferay PaaS Resolution To clear the data folder through the Glowroot UI. Follow the below steps: 1. Visit the site and log in. 2. Append /o/glowroot to the end of the site’s URL. For example, if...

Is Liferay vulnerable to CVE-2024-38819: SpringFramework (spring-core-5.3.39)?

legacy

Issue CVE-2024-38819: Path traversal vulnerability in functional web frameworks (2nd report) is related to the usage of WebMvc.jar. Is Liferay vulnerable to this vulnerability? Environment Liferay DXP 7.3 + Resolution A fix was made available in version 5.3.41. However spring only gives...

Liferay instance node going into hang mode - Failed to validate connection

legacy Troubleshooting

Issue Liferay instance node goes into hang mode and the following error appears: HikariPool-1 - Failed to validate connection ... (This connection has been closed.) ... Possibly consider using a shorter maxLifetime value. Environment DXP 7.4 PostgreSQL Resolution We strongly recommend...

What is Synchronous Database Replication and how does It enhance Data Consistency in Liferay?

legacy

Issue What is Synchronous Database Replication and how does It enhance Data Consistency in Liferay? Environment Liferay DXP 7.4 Resolution Synchronous database replication is used in Liferay and it is a method of data replication in which changes to a primary database are simultaneously...

Multilingual PDF search indexing fails with web content

legacy

Issue Why does the main document entry contain only the metadata and not the content of PDFs? Is it possible to add the content of PDFs along with the metadata of PDFs in the main document entry? Steps to reproduce: 1. Create a Structure: Navigate to Site Control Panel > Content Data >...

Vulnerabilities reported in classes generated by Liferay Service Builder

legacy Troubleshooting

Issue While performing security scans, there are vulnerabilities found in custom classes that are generated by Liferay Service Builder. Environment Liferay DXP 7.4 Resolution Sometimes, these warnings are false positives. The reason behind this is that this is generated code (classes...

Is there a release date for implementing the Content Security Policy (CSP) at Liferay?

legacy

Issue If CSP is in beta mode, how is Liferay protecting its system from vulnerability? Is there a timescale for when the CSP will be fully deployed in the portal? Once the CSP has been successfully implemented, can a fix be provided in the existing versions of DXP? Environment Liferay...

Is it feasible to hide fields in the upload Section of Document and Media?

legacy How To

Issue Is there an OOTB feature to hide the following fields in the Document and Media Upload section? Document Type Display Page Categorization Expiration Date Friendly URL Related Assets Permissions Environment Liferay DXP 7.4 Resolution No, there is no OOTB feature available to hide...

Updating Custom Account Entry Fields Fails for Person Accounts with a Specific Role

legacy Troubleshooting

Issue 'users do not have permission' exception is showing when trying to update the same custom field on Person type accounts. Steps to reproduce: 1. Start a clean 2024.q1.1 bundle 2. Navigate to configuration > custom fields > account entry > new 1. In the New Custom Field, select...

Asset Publisher Subscriptions Only Trigger Email for New Assets

legacy

Issue When using the Asset Publisher with subscriptions enabled, email notifications are only sent when a new asset is added to the selection. Updating an existing asset's content does not trigger a new notification. Environment Liferay DXP 7.3+ Resolution This is the expected behavior....

Updates are not visible without a page refresh

legacy Troubleshooting

Issue After editing and publishing a fragment or page, the changes are not immediately visible, but a similar behavior could be reproduced in other ways. A manual page refresh is required to see the updated content. Environment Liferay DXP 7.0, 7.1, 7.2, 7.3, 7.4 Quarterly Releases...