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What difference is there between System Setting and Instance Setting LDAP configurations?

Issue There are two locations within Liferay DXP where LDAP configurations can be set. One is the System Settings (Control Panel -> Configuration -> System Settings -> Security -> LDAP) and the other the Instance...

Changing comments' order of Web Content Display

legacy

Issue I would like to configure the comments section in a Web Content Display to show comments in descending order by modification date (from newest to oldest). By default, they are displayed in...

Some form pages fail to show the content with error Unable to deserialize object

legacy Troubleshooting

Issue When trying to view a form page with an associated custom portlet, the page failed to render the form. The portal log shows the following error: 2021-01-26 00:04:23.021 ERROR...

#undefined is added to the URL when there is an Asset Publisher in a page

legacy Troubleshooting

Issue After upgrading from DXP 7.0 Fix Pack 96 to Fix Pack 97, the #undefined text is appended to the URL on the portal pages. Environment Liferay DXP 7.0 Fix Pack 97 Liferay DXP 7.1 Fix Pack 21 Resolution Please...

AlloyEditor Code View no longer respects line breaks

legacy Troubleshooting

Issue After upgrading from DXP 7.0 Fix Pack 96 to Fix Pack 97, the AlloyEditor "Code View" option no longer formats the markup. Environment Liferay DXP 7.0 Fix Pack 97 Resolution Please request a Hotfix with...

Errors Updating Liferay Workspace

legacy Troubleshooting

Issue I'm running into errors when attempting to update my Liferay Workspace to a higher version. Environment Liferay Developer Studio Liferay Workspace with Gradle Build Resolution If your project does not build or...

Toggle Controls button missing in Liferay DXP

legacy

Issue In Liferay DXP, I no longer see the Toggle Controls button that was available in Liferay Portal. The Toggle Controls button in Portal 6.2. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution This...

Subscribed user does not receive email notification from Asset Publisher

legacy Troubleshooting

Issue I set up the option for users to subscribe to Asset Publisher content I subscribe with a separate User I add new content The User does not receive any notification email Environment Liferay DXP 7.1+ Resolution...

Warnings "Attempting to upgrade X table by recreating table"

legacy

Issue During an upgrade to newer versions of the portal, warnings like "Attempting to upgrade some table by recreating table due to some reason" may be found in the logs. They can cause confusion and...

Two separate java processes are created when starting Liferay 7.3

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Issue When you start Liferay 7.3 you can see two new different Java processes running, while in older versions only the first one was created: org.apache.catalina.startup.Bootstrap...

How do I Add More Than One Field To the Custom Mapping Sections in My 7.0 LDAP Setup?

legacy How To

Issue I would like to add multiple fields to the custom mappings section in my LDAP setup. Environment DXP 7.0 Resolution During LDAP setup, navigate to Control Panel > Configuration > Instance Settings, in...

Why Does the Site Selector Menu in the Control Panel Direct Traffic to an Empty Page?

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Issue In DXP 7.1 and below, the links in the site selector menu in the control panel took me directly to the site home page. In DXP 7.2 and above, clicking on the site name in Control Panel > Sites > Sites...

DLFileRank query running for a long time and taking up pool usage

legacy Troubleshooting

Issue I am seeing a long running database query and am concerned about its impact on my environment: insert into DLFileRank (groupId, companyId, userId, createDate, fileEntryId, active_, fileRankId) values (:1 , :2 , :3...

Error executing FreeMarker template with #null when rendering web content

legacy Troubleshooting

Issue When trying to render a web content we get the following error in Liferay DXP log: 2021-02-12 11:41:48.911 ERROR [http-nio-8080-exec-9][runtime:59] Error executing FreeMarker template FreeMarker template...

Tooltip Messages appear twice when hovering over icon

legacy Troubleshooting

Issue User sees tooltip messages appearing twice when hovering over various icons (i.e. help icon) throughout the portal. Environment DXP 7.2 GA1 to Fix Pack 9 Resolution This behavior is caused by a regression bug and...

Keeping 'Location' type organization when upgrading to DXP 7.0+

legacy How To

Issue In DXP 7.0+ the location organization type is removed by default. When upgrading to DXP 7.0+, organizations that were categorized as a 'Location' lose this categorization during the upgrade process. Environment...

Authorising 'Data Source' using https/http

legacy Troubleshooting

Issue When authorizing from analytics, observed an error which seems like the 'HTTPS' request is getting converted to 'HTTP'. Environment Liferay 7.2 Resolution The browser never makes a request, it's AC which...

Cannot create folders in Forms section

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Issue I need to create folders to organize my Forms, as I do in Web Content and Documents and Media, but I can't find this option. Environment Liferay DXP 7.x Resolution This functionality does not exist yet in the...

Is it possible to leave alt text empty for a required image of a Web Content Structure?

legacy

Issue As a content creator, I would like to leave the alt text empty of an image which is set as required by the corresponding Web Content Structure. This would allow screen readers to skip reading the image...

Internet Explorer 11 appends the "zx=" parameter to the URL

legacy How To

Issue DXP administrators and users may notice a zx= parameter appended to the URL while navigating through the pages of the portal. For example: http://localhost:8080/web/guest/page2?zx=5ml8zs91pgxm Environment...

The Refresh CAPTCHA option does not work

legacy Troubleshooting

Issue The Refresh CAPTCHA button in the form seems to be disabled, it does not respond. Environment Liferay DXP 7.2 Fix Pack 6+ Resolution Please install Liferay DXP 7.2 Fix Pack 9+ Or request a Hotfix with...

Cannot provide non-admin roles access to view and manage Workflow Definitions

legacy

Issue I want to assign the permission to view and manage Workflow Definitions under Control Panel > Workflow > Process Builder to non-admin roles. However, when I try to add these permissions, I am unable to access and...

Unable to save Instance Settings modifications

legacy Troubleshooting

Issue When I make some configuration change in instance settings and click save, the page breaks (menus are gone) and the changes are not stored. In the logs I see a stacktrace is thrown, with parts like these: ERROR...

After performing a security configuration, our users can no longer add Categories in Web Content

legacy

Issue After applying the workaround indicated in this Security Advisory LSV-545: Unauthenticated Remote code execution via JSONWS (CVE-2020-7961), every client-side web service call to the JSONWS-API is failing:...

Can I add custom permissions through resource-actions/default.xml in a Liferay JS widget generated by Liferay JS Generator?

legacy How To

Issue After generating a JS widget through the Liferay JS Generator, there won't be an apparent way to leverage custom permissions, like it's possible through the resource-actions/default.xml file in a...

After Reindexing, unable to view latest 'Web Content'

legacy Troubleshooting

Issue After reindexing, "The portal is currently reindexing" message has been seen on the portal and the latest web contents are not displaying on the portal pages. Environment Liferay 7.0 de-92 Resolution Obtain...

Same result counts from 'Portletpreferences Table'

legacy Troubleshooting

Issue Reverting the theme is not deleting the portlet settings. Steps to reproduce the issue after deployed custom 'Theme' consists of embedded 'Web Content'. Navigate to the home page Verify web content. Execute...

SAML Authentication Issue: Message context was not authenticated

legacy Troubleshooting

Issue After enabling the SAML, when the user is trying to log in, authentication failed with the following message. ERROR [http-nio-8080-exec-36][BaseSamlStrutsAction:59]...

How can I manage custom portlet options on Content Pages?

legacy How To

Issue When deploying a custom portlet on a Widget page, several options will appear in the ellipsis menu: After placing the same portlet on a Content Page, those options will no longer appear. Environment Liferay...

Favicon not showing on legacy Microsoft Edge

legacy Troubleshooting

Issue Liferay DXP is running locally on http://localhost:8080 Liferay DXP favicon doesn't show up on Microsoft Edge legacy (EdgeHTML) v.18 or lower. Instead, a dummy favicon placeholder will be shown: On the same...

Define Permissions page crashes with a large number of groups on MS SQL Server

legacy Troubleshooting

Issue When a large number of Organizations are added in the portal (More than 200,000), the "Define Permission" screen breaks down and appears to be blank when clicked on Summary -> Control Panel -> General...

Adding custom Spell checker and Query suggestions for languages that do not have them by default

legacy How To

Issue You might want to enable the spell checking and suggestion feature in your 'Search Portlet' but the language you wish to use does not have them by default. Environment Liferay DXP 7.x Resolution Create a...

Guest User can't upload files in Forms

legacy

Issue Guest users should be able to upload files in the forms. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Resolution As of now, there is no out of the box feature where a Guest user can...

HTTP 500 error when logging in via Liferay App Screen

legacy Troubleshooting

Issue Users may occasionally be unable to authenticate in Liferay DXP with Liferay Screens for Android. The following errors might be observed in the web server logs: POST /c/portal/login HTTP/1.1" 500 And the...

How to programmatically get the list of calendar event invitees

legacy How To

Issue I want to get the list of users that accepted an invitation to an event (but programmatically, not by viewing the event on the UI) Environment DXP 7.2 Resolution - in the background, calendar events are called...

How to see the number of downloads for Documents and Media?

legacy How To

Issue In Liferay 6.1 and 6.2, if you opened a Document as and Admin, you had the information about the number of downloads. This is missing in DXP 7.0+ Environment Liferay DXP 7.0+ Resolution In DXP 7.0+, you can...

Message displayed when "Paste" operation is used in editing web content (CKEditor)

legacy Troubleshooting

This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...

Web Content can be published by Staging even if Web Contents are deselected

legacy

Issue Steps to reproduce: 1) Create new web content and configure the content on a page. 2) Click on publish to live and switch to the advanced publication, select the page and scroll down and uncheck the web...

How can I change the editor used in the Knowledge Base app?

legacy How To

Issue How can portal administrators change the default editor of the Knowledge Base app installed in Lifray DXP? Environment Liferay DXP 7.0+ Resolution You can change the Knowledge Base's default editor from the...

Ability to set default "Viewable by" permission for assets

legacy

Issue On a Site with only Public Pages, if I create an asset (such as Web Content or Documents and Media) the "Viewable by" permission is set to "Anyone (Guest)" by default. After creating a Private Page on the Site,...

Wiki FrontPage cannot be deleted or renamed

legacy How To

The page you are viewing has been machine translated for your convenience. As such, errors in translation are possible. Please refer to the original article for the most up-to-date version of this content HERE. Issue...

DNSName components must begin with a letter error while starting LDAP server in Apache DS

legacy Troubleshooting

Issue During the configuration of Apache DS I encountered an issue that resulted in an IOException that interfered with starting the LDAP server:...

Landing page redirection is not working after SAML configuration

legacy Troubleshooting

Issue Once the SAML is configured the Landing Page redirection is not redirecting to the desired page. Environment Liferay DXP 7.1 Resolution The pre and post-login actions (like DefaultLandingPage actions) are not...

Expand button not working in mobile view

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Issue While clicking the Expand button of Document & Media in the Mobile, it is not working. Environment Liferay DXP 7.2 Resolution The Expand button is working on all screen size, however, the expand button does not...

When pasting a content into the Liferay editor, all the formatting is lost

legacy Troubleshooting

Issue After installing a Fix Pack, when an HTML content is pasted to the Liferay Web Content editor, all the format is lost, it no longer respects the styles. Environment Liferay DXP 7.0 Fix Pack 62+ Liferay DXP...

Several unnecessary modules appear in the browser's console upon opening the Liferay site

legacy

Issue When opening the page of a Liferay DXP portal (public or private, logged in or not), several modules will appear in the browser's Developer Tools' "Source" tab @ http://localhost:8080/o/js_bundle_config:...

Liferay Accessibility Conformance Report Whitepaper (508 and WCAG Compliance)

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Liferay DXP Accessibility Conformance report based on VPAT version 2.4. Conformance to the listed accessibility standards has been evaluated by Liferay using a combination of automated...

7.3 Applications Menu shortcut "CTRL+ Shift + M" conflicts with Firefox and Chrome native shortcuts

legacy

Issue The new Applications Menu on 7.3 DXP can be toogled with the keyboard shortcut CTRL+Shift+M, however, when not logged into Liferay, the same shortcut natively toggles the Responsive Design Mode in Mozilla...

How to disable birthday and gender fields from user profile

legacy How To

Issue Is it possible to disable birthday and gender fields from user profile? Environment Liferay Portal 6.2 Liferay DXP 7.x Resolution On Portal 6.2, go to Admin > Control Panel > Configuration > Users > Fields ,...

Site Facet is not working properly

legacy Troubleshooting

Issue Steps to reproduce Create the sites - site 1, site 2, site 3. Create the page named "search" Drag the "search result" and "site facet" portlet to enable search on this page. Search for any site. Expected...

Resolving a "compressed-looking" control panel menu in a custom 7.3 theme

legacy Troubleshooting

Issue While attempting to upgrade our custom theme from 7.2 to 7.3, we have run into an issue where there is a "compressed" look for the new top-right control panel menu when comparing the custom theme with the...

How to reset mail settings

legacy How To

Issue How can I reset (delete from the database) mail settings I have previously set and saved from the UI, at Control Panel > Configuration > Server Administration > Mail? (e.g if I want to provide them through portal...

Hide Permissions for user in Message Board

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Issue User can see the permissions in the Thread he/she replied to. Environment Liferay DXP 7.2 Resolution This is the intended behavior as User is only able to see the permission for their own thread reply and not for...

Getting "Unresolved requirement osgi.extender=liferay.frontend.js.portlet" when deploying a JavaScript Widget on Liferay DXP 7.1

legacy Troubleshooting

Issue Developers create a JavaScript widget as per Creating and Bundling JavaScript Widgets with JavaScript Tooling The below error will be printed upon deployment: INFO...

Storage structure and mechanism to verify the backup storage

legacy

Issue How the Documents are stored and a mechanism to verify the backup storage with SAN storage. Environment Liferay 7.0 Resolution When uploading the documents via document and media portlet from the Liferay...

How to manually know the storage in use in a Liferay PaaS environment

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Description The storage is a limited resource with a default quota...

Liferay DXP starts as a clean installation after restoring an on-premises DXP backup in Liferay PaaS

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Some databases manage the table names in lower case (e.g.,...

How to resolve a "Failed to define class from Service Module Loader" error

legacy Troubleshooting

Issue Upon installation of security-hotfix-lsv-45 in Liferay Portal bundled with JBoss, a "Failed to define class" error is generated in the Liferay logs. Failed to define class...

Performance issues with working in the Miller columns with a large page tree

legacy

Issue In environments with a large page structure having many sub-pages, portal administrators may notice slowness and lagging while browsing the tree. Environment Liferay DXP 7.1+ Resolution This is currently a...

Full support for Unicode in a Liferay PaaS database

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Emoji symbols can not be stored in database, for example as...

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