Site Search - Liferay Learn

Asset Publishers on Content Pages show error messages in the remote live server

Issue Asset Publishers on Content Pages show error messages in the remote live server. This issue appears in a multi-server environment where a site is configured for remote staging AND the live servers are...

Alter published Object on Oracle DB

legacy Troubleshooting

Issue Once an object has been published, it's not possible to alter the object when using Oracle DB. Environment DXP 7.4 Resolution To resolve this behavior, update your installation to 7.4.13 DXP U47, or open a...

Asset Libraries throw warnings after upgrade from DXP 7.3

legacy Troubleshooting

Issue During or after upgrade from DXP 7.3 the following output is visible in the log: WARN [Portal Dependency Manager Component Executor--1][BasePortletIdUpgradeProcess:511] null...

HTML typo found for the 'Load more results' link

legacy Troubleshooting

Issue When creating a lot of Pages, Load More Options frequently has typos found in the HTML after a Right Click > Inspect. Steps to reproduce 1) Create a minimum of twenty public pages. 2) Navigate to Page Tree 3)...

Users can't see all of their own roles when they make a my-user-account headless API call

legacy Troubleshooting

Issue When users make a my-user-account headless API call, most of their roles are listed in the response, but their custom regular roles are missing. If an administrator makes the headless API call, all of their...

Deprecated "Redirect URL" Portal Properties

Troubleshooting

Issue Migrating from Liferay 7.2 to Liferay 7.4, we noticed that the usual redirection properties have been deprecated. We're using these properties in the portal-ext.properties file: redirect.url.security.mode=domain...

Non service builder generated services are not retrieved by ServiceLocator in freemarker template

legacy Troubleshooting

Issue By default, is not allowed to retrieve non-service builder generated services by ServiceLocator in freemarker template, getting this error: 2022-08-25 08:30:38.427 WARN [http-nio-8080-exec-10][ServiceLocator:42]...

Can't change user's password: Passwords may not be changed under the current password policy.

legacy Troubleshooting

Issue As an administrator, when trying to change a user's password the message "Error: Passwords may not be changed under the current password policy" is shown. Under certain circumstances the message...

Unable to add 'related products' via headless API

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.3 2. Create a site using a 'minium site template'. 3. Invoke the below API using CURL: curl --location --request PATCH...

The first FreeMarker Engine entry in the list cannot be removed by a user interface control

legacy Troubleshooting

Issue FreeMarker Engine interface has 2 variables: 'Restricted classes' and 'Restricted variables'. Open user interface: Control Panel > System Settings> Template Engines > FreeMarker Engine (in DXP 7.4). There is...

"No primary key column found for XXXXX" on upgrade process

legacy Troubleshooting

Issue During the upgrade process you could see this errors in your upgrade logs: 2021-09-30 14:25:57.235 INFO [main][UpgradeProcess:115] Failed upgrade process com.liferay.portal.upgrade.PortalUpgradeProcess in 8114...

Empty drop down icon is visible in calendar portlet for guest users

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.3 2. Drop the 'Calendar Widget' on a page. 3. Configure the Calendar portlet to disable the RSS subscription. 4. Now, access the page as a guest user. Expected...

Using the default locale property/environment variable won't change the language

legacy Troubleshooting

Issue Setting the default language in the portal-ext.properties, with the property company.default.locale=nl_NL or as an environment variable LIFERAY_COMPANY_PERIOD_DEFAULT_PERIOD_LOCALE=nl_NL doesn't change the...

Dockbar is temporarily unavailable workaround

legacy Troubleshooting

Issue Suddenly, while navigating or performing an action, an error like "Dockbar is temporarily unavailable" appears. Resolution Usually this error, if it doesn't happen consistently, is a consequence of...

Invalid character found in the HTTP protocol

legacy Troubleshooting

Issue The tomcat server is fully started, however for some reason, it's shutting down after some minutes with the below error INFO [http-nio-8080-exec-7] org.apache.coyote.http11.Http11Processor.service...

Show Number of Requests in Redirection > 404 URLs Tab

legacy Troubleshooting

Issue When I navigate to Site Administration > Redirection > 404 URLs, all URLs show 0 requests Environment DXP 7.3 Resolution For the 404 URLs Requests counter to track the number of views, View Count must be...

Scheduled publications are always scheduled using the server time zone on 7.1

legacy Troubleshooting

Issue Staging publishes scheduled for the future automatically defaults to server time zone, which does not allow for much flexibility unless one manually re-schedules them. Environment Liferay DXP 7.1 Resolution...

Web Content Display Widgets all Display the Same Content after Upgrading

legacy Troubleshooting

Issue When upgrading from 7.2 to 7.4, importing a .LAR file results in the web content display widgets all displaying the same content. Additionally, updating any one of the web content display widgets causes the...

ClassNotFoundException when using DynamicQueryFactoryUtil.forClass

legacy Troubleshooting

Issue When trying to using Dynamic Queries there can be ClassNotFoundException errors if the DynamicQuery is obtained using the method DynamicQueryFactoryUtil.forClass. Environment Liferay DXP 7.0+ Resolution To...

Database password needs to be changed

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Startup problems and slowness after installing an Antivirus on the Liferay host machine

legacy Troubleshooting

Issue After installing an Antivirus on the Liferay host machine, we have detected startup problems and slowness using the Liferay product Environment Liferay DXP 7.0-7.4 Resolution Official support policy for antivirus...

White space is showing while inspecting the view source

legacy Troubleshooting

Issue Steps to reproduce: 1. Take Liferay DXP 7.3 SP3. 2. Add the below properties in portal-ext.properties. com.liferay.portal.servlet.filters.strip.StripFilter=true strip.mime.types=text/html*,text/xml 3....

'Pre-bound JDBC Connection found!' exception

legacy Troubleshooting

Issue We have some custom modules using a common external DataSource. When module A calls module B within a database transaction, following exception is raised:...

java.lang.UnsatisfiedLinkError: Native Library xxxx already loaded in another classloader after redeploying

legacy Troubleshooting

Issue In our custom developments, we are using a Jar library that uses an external native loaded using JNI. When we deploy our custom development in a clean environment everything works fine, but if we redeploy it,...

If the destination page is empty, the search bar portlet is temporarily unavailable

legacy Troubleshooting

Issue When the default '/search' parameter from the destination page field is deleted, the search bar portlet becomes unavailable. Steps to reproduce: 1) Start Liferay DXP 7.2 with fix-pack-17 (previous fix pack...

The Layout table still contains database references for removed sites

legacy Troubleshooting

Issue Not all references to a deleted site are removed since entries in the Layout table that had the site's groupId are still present after the deletion is complete. Steps to Reproduce 1. Start a clean DXP 7.3...

Conflict loading libraries from the global classpath(tomcat-/lib/ext/)

legacy Troubleshooting

Issue Loading the libraries from the global classpath is conflicting with one of the Liferay's internal module Caused by: java.lang.ClassNotFoundException: org.apache.commons.compress.archivers.zip.ZipFile...

Specifications API is not supporting Upsert operations

legacy Troubleshooting

Issue Users are unable to add translations for title/labels in Specification API. Steps to reproduce: 1. POST a specification by using the Specification API endpoint...

Unable to add Products with Tags via headless API

legacy Troubleshooting

Issue Steps to reproduce: 1. Create a product using POST /v1.0/products (Request is attached). 2. Execute the request and check the response. 3. Tags are showing blank and on Product UI, tags are not generated....

Unable to add Products with Specifications via headless API

legacy Troubleshooting

Issue When a product is created with specifications, the 200 response code is received. But, on UI product is not visible. Steps to reproduce: 1. Create a product by using the POST /v1.0/products (Request is...

When the data for 'from address' and 'from name' are more than 50 characters, custom calendar notification templates cannot be saved

legacy Troubleshooting

Issue The notification template is not being saved Steps to reproduce: 1. Add a 'Calendar' portlet to page 2. Navigate to Calendar settings 3. Navigate to notificationtemplates tab 4. Edit 'from address' and 'from...

After installing a new portal with an AdvancedFileSystemStore document_library, the images aren't shown

legacy Troubleshooting

Issue After migrating, upgrading or installing a new portal with an existing database and document library folder using the AdvancedFileSystemStore the images and documents aren't accessible....

INFO log traces with STARTED/ STOPPED information are not displayed when deploying a module if using WildFly/JBoss version 22.0.0 or higher

legacy Troubleshooting

Issue When a module is started or stopped, there is usually a log trace of level INFO showing that information. However, when using the application server WidlFly/JBoss with version 22.0.0 or higher, these traces are...

Some pages do not display properly when HTTP Strict Transport Security (HSTS) is configured.

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Intermittent performance issues caused by Journal Articles Display

legacy Troubleshooting

Issue After installing dxp-16, intermittent performance issues are being seen Thread dumps taken during the performance issue show a number of threads with a similar format: at...

Error using Service Builder when an entity has a BLOB field

legacy Troubleshooting

Issue We define the following sample entity for Service Builder <entity name="Documentos" remote-service="false" local-service="true" uuid="false" table ="REAJ_GESTION_DOCUMENTO" data-source="extDataSource">...

NullPointerException when starting JBoss EAP server

legacy Troubleshooting

Issue After manually deploying Liferay on JBoss EAP, the JBoss EAP server can not be started due to the following ERROR [0m[31m08:50:29,397 ERROR [org.jboss.msc.service.fail] (ServerService Thread Pool -- 80) MSC000001:...

Webcontent Images is getting removed after Patch Upgrade

legacy Troubleshooting

Issue Steps to Reproduce: Start the 7.1GA1. Create a structure add text, image, and number fields, and save. Create a template. Select the newly created structure and select the structure fields from the left sidebar...

NullPointerException/ElasticsearchConnectionNotInitializedException/ArrayIndexOutOfBoundsException when starting JBoss EAP server

legacy Troubleshooting

Issue After deploying Liferay DXP 7.3/7.4 on JBoss EAP server, the server can not be started due to the following error: 10:17:20,354 INFO 2022-02-17 10:17:20.308 ERROR [Framework Event Dispatcher: Equinox Container:...

Upgrading From Fix Pack 8 to 11 Failed Due To NPE

legacy Troubleshooting

Issue After upgrading from fix pack 8 to 11, the portal starts up with NPE. 2022-01-06 12:42:49.469 ERROR [default task-1][MainServlet:1168] com.liferay.portal.kernel.events.ActionException: java.lang.NullPointerException...

Search Results