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Issue My Liferay instance was once a part of a cluster. Now I've separated it from the cluster, but the cluster keeps detecting the instance and re-adding it. I use TCPPING for both of my environments, but I've changed the tcpping.xml files to ensure that they're separate. Resolution...

Issue If there is a load balancer in front of the DXP nodes responsible of the SSL offloading and the use of a CDN has been configured, when DXP is accessed using the https protocol, the content is downloaded from the CDN using http and not https. The use of a CDN has been configured...

Issue The problem is happening when using POST method to receive data from another portal on a different domain, which is considered unsafe when request header is SameSite=LAX, that because if this header is not declared (as in our portal) then by default the browser is setting its value...

Issue After configuring the F5 BIG-IP® Application Security Manager™ (ASM) product before a Liferay Server, several requests are blocked by the ASM module and following error is displayed: Illegal HTTP status in response Environment Liferay Portal 6.0, 6.1, 6.2 Liferay DXP 7.0, 7.1, 7.2,...

Issue Session is suddenly lost in Google Chrome even when session.timeout.auto.extend=true has been set in portal-ext.properties file. Environment Liferay DXP Liferay Portal 6.2 Resolution This is only happening under following circumstances: We've set in our portal-ext.properties...

Issue When we call a JSON remote service of a custom service builder entity, it doesn't work when it has parameters. For example if we define this service builder method: public Foo getFooById(long userId) { <code> } And we call it using the...

Issue After upgrading there are problems with the permissions: Some users cannot access the "Document and Media" section from the site administration They cannot see the "Document and Media" widget either If you execute the SQL select * from ResourcePermission where primKeyId IS NULL it...

Issue When trying to call a SOAP web service from a 7.2 Spring/Faces WAR portlet, the following ServiceConfigurationError is thrown: java.util.ServiceConfigurationError: javax.xml.ws.spi.Provider: com.sun.xml.ws.spi.ProviderImpl not a subtype at...

Issue Post upgrade from Liferay 6.1 to DXP 7.1 user is unable to login and "invalid keyLength value" error observed in the server console. 2021-07-16 12:42:48.447 ERROR [http-nio-8080-exec-6][LoginMVCActionCommand:147] com.liferay.portal.kernel.exception.PwdEncryptorException: invalid...

Issue Unable to add the token in Analytics Cloud configuration of Liferay DXP Instance Settings. The below errors are observed in the console 2021-05-09 12:14:26.660 ERROR [WebContainer : 189][PortletServlet:112] javax.portlet.PortletException: java.net.UnknownHostException:...

Issue After installing Fix Pack 1 and running the upgrade tool, I get a warning about an unsatisfied component for analytics modules. The following warning shows up in the startup logs if I have module.framework.properties.initial.system.check.enabled=true set in my portal-ext.properties...

Issue When mailing triggers, exception [SYSERR(root): rewrite: excessive recursion (max 50), ruleset canonify] throws in the server, and mail is not received by recipients. Environment DXP 7.0 Resolution This kind of issue usually occurs when you configure an e-mail forwarding to an...

Issue Shutting down the application server waits indefinitely so we have to use kill command. Environment Liferay DXP 7.0+ Resolution It can happen that a latch countdown to stop an OSGi service takes a lot of time, in any circumstance. Thus, the stuck OSGi service prevents the...

Issue During upgrade, you might encounter the following error if the s3Endpoint parameter is not configured properly in the com.liferay.portal.store.s3.configuration.S3StoreConfiguration.config file:...

Issue Why Liferay application is not reconnecting with the database server? Environment Liferay DXP 7.0 Resolution In case the database services have been restarted, Liferay would need a restart to re-establish the DB connections as the application server needs to enable locks on certain...

Issue  How to address the Client-side HTTP parameter pollution vulnerabilities Environment Liferay DXP 7.2 Resolution Encode the URLs or user input to avoid the HTTP parameter pollution vulnerabilities. Additional Information Client-side HTTP parameter pollution (HPP) vulnerabilities...

Issue The below exceptions have been observed in the Liferay application servers.  It's getting unresponsive while switching the database.  ERROR [QuartzScheduler_PersistedQuartzSchedulerEngineInstance-ecmsndcappcp11617706920289_ClusterManager][PortalJobStore:3641] Couldn't rollback jdbc...

Issue When calling the KB Article headless-delivery API with the flatten parameter, the results are not flattened as expected. For example, if you have KB Articles and folders in this structure: root │ └─►Folder A │ ├───►articleA │ └───►Folder B │ └──►articleB and run the following...

Issue When we upgraded to Liferay DXP 7.3 there were errors. However after clearing the /osgi/state folder within the DXP 7.3 bundle a follow up upgrade completed without issue. Environment Environment's upgrading to Liferay DXP 7.3+ Resolution To help ensure that the upgrade process...

Issue The migration was seemingly successful, but upon startup the following error is appearing in the logs: 2021-05-10 08:09:13.142 ERROR [Portal Dependency Manager Component Executor--1][AbstractJAXRSFactoryBean:102] No resource classes found 2021-05-10 08:09:13.148 ERROR [Portal...

Issue Observed the below error in the logs: Caused by: java.sql.SQLException: javax.resource.ResourceException: IJ000453: Unable to get managed connection for java:/jdbc/LiferayPool at org.jboss.jca.adapters.jdbc.WrapperDataSource.getConnection(WrapperDataSource.java:146) at...

Issue Sometimes there are several HTTP 400 Bad Request errors with URLs from the portal. For example, when editing a user, a bad request is shown. In the Tomcat access log we could see the 400 request: - | 10.172.2.11 | [10/May/2021:09:12:21 +0000] | GET | "/group/control_panel/manage" |...

Issue The node name is being displayed at the bottom of the page in Control Panel, but I want to hide it. Environment DXP 7.0+ Resolution This behaviour is controlled by the web.server.display.node= property. Here's the description of that property from the default portal.properties...

Issue You might encounter performance issues in case serialization is enabled on both Liferay's and Weblogic's side, for example the following logs might suggest this problem: <Error> <WebLogicServer> <BEA-000337> <[STUCK] ExecuteThread: '16' for queue: 'weblogic.kernel.Default...

Issue Steps: 1) Setup a clean instance of 7.3 fixpack1 2) Log in to gogo shell and run "lb com.liferay.layout.taglib" 3) Observe the output, it says :  START LEVEL 20 ID|State |Level|Name 253|Active | 15|Liferay Layout Taglib (5.3.26)|5.3.26 which means, Liferay layout taglib version...

Issue  The issue is occurring whenever fragments getting deployed and in case if the custom dependency API module is not deployed, all the 14 host-dependent bundles go in the loop of start-stop, the only resolution then is to restart the server. 2021-03-24 13:19:48.996 INFO [Refresh...

Issue You might encounter a behavior where a race condition occurs due to the high number of DDM entries in your environment: 2021-03-18 09:54:44,010 INFO [Portal Dependency Manager Component Executor--1][UpgradeProcess:93] Upgrading...

Issue After a vulnerability test on my portal, it has been recommended that we upgrade to jQuery version 3.5.0, since the current version is vulnerable to Cross-site Scripting (XSS). We currently have jQuery version 3.4.1. How should we proceed? Environment Liferay DXP 7.0 Liferay DXP...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Whenever we deploy a build (even if the image versions are not changed), we notice an "error killing pod" in the status logs of a...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After using the lcp deploy command in the CLI to deploy a service, the command seems to erase the existing git remote origin...

Issue After migrating to Liferay DXP 7.2 from previous versions, customers may notice that REST API implemented on the portal according to the JAX-RS tutorial and targeted to get a JSON object will return: No message body writer has been found for class , ContentType: application/json...

Issue You might get an error when trying to deserialize a session, which looks similar to this: java.lang.IllegalStateException: Error deserializing Session [2522563CC05A5789E25189BD49FFB38C]...

Issue A lot of services have unsatisfied references in the output after running the gogo shell command ds:unsatisfied Environment Liferay DXP 7.3 GA1 Resolution This issue is caused by the settings scheduler.enabled=false in the portal-ext.properties This issue can be resolved by setting...

Issue After upgrading from 7.2 to 7.3, we noticed that some of our page fragments (contained within layout sections on content pages) that had been configured to use a full-width background color had the width shortened so that it only spanned the width of the container, instead of the...

Issue In Fix Pack 92 we add the mail.session.mail.smtp.starttls.enable property to the portal.properties file to successfully configure the outlook mail server. After installing this Fix Pack or a higher one you might receive the following error: 2021-01-18 20:39:05.590 ERROR [default...

Issue When running the DB Upgrade Tool, I'm seeing that my upgrade process fails due to an error that looks something like the following: Bundle X has invalid content in tables.sql:_create table X ... caused by ... Table 'X' already exists Environment Upgrade to Liferay DXP Resolution...

Issue When setting up an environment that uses a read/write database split, it appears that Liferay tries to use Hypersonic (HSQL) instead of the configured database, as the startup logs note: WARN  [main][DialectDetector:100] Liferay is configured to use Hypersonic as its database. Do...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After a user left our company (who had previously created a GitHub Personal Access Token (PAT), which we use to connect to our...

Issue When trying to upgrade Liferay DXP 7.2 to fixpack dxp-8 or higher, the process fails due to the following error: ERROR [Portal Dependency Manager Component Executor--1][UpgradeStepRegistratorTracker:184] Failed upgrade process for module com.liferay.asset.display.page.service...

Issue The following error messages occupy 90% of the log files which are now having a big size: ERROR [catalina-exec-54][LiferayMethodExceptionEventHandler:34] java.lang.IndexOutOfBoundsException: Index: 2, Size: 2 java.lang.IndexOutOfBoundsException: Index: 2, Size: 2   Environment...