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Issue Custom captcha validation using CaptchaUtil API fails giving "Captcha Validation Failed" error in logs when having below code in jsp file: <liferay-captcha:captcha url="<%= captchaResourceURL %>"/>    Environment Liferay DXP 7.3 Resolution From Liferay DXP 7.3 the attribute urlis...

Issue Why does the warning "log4j: configuration must match" trigger? 2021-08-12 23:34:41.354 INFO  [main][ModuleFrameworkImpl:1587] Starting initial bundles log4j:WARN Continuable parsing error 33 and column 23 log4j:WARN The content of element type "log4j:configuration" must match...

Issue The Liferay log and application server log are not capturing the stack trace. And the size of these files is 0 in size with 3 to 4 lines of the log being traced. Environment Liferay DXP 7.2 Resolution Please Note: The following procedures and unofficial links involve customization,...

Issue Why does the below warning trigger?  2021-08-18 20:14:27.334 WARN  [ajp-nio-8009-exec-795][HttpMethodBase:185] Going to buffer response body of large or unknown size. Using getResponseBodyAsStream instead is recommended. Environment Liferay DXP 7.2 Resolution This error says not to...

Issue When recreating the pod during the pod start-up stage, clustering doesn't work properly, and the below error triggers. But, the Liferay cluster works perfectly post restarting the pods by truncating the entries in the JGroupsPing tables. Why does this happen? -0-58215:...

Issue A Data Provider configured in DXP 7.0 can lead to NullPointerExceptions when upgrading to DXP 7.2 Steps to reproduce: 1. Start Liferay DXP 7.0 server 2. Navigate to Forms -> Data Providers -> Add REST Data Provider 3. Fill out the Data Provider and Save 4. Shutdown the DXP 7.0...

Issue After upgrading Liferay DXP 7.2 to Fix Pack 15, the following warnings and error are printed in the logs on startup: log4j:WARN Continuable parsing error 3 and column 30 log4j:WARN Document root element "Configuration", must match DOCTYPE root "null". log4j:WARN Continuable parsing...

Issue During a two-way SSL handshake, the following exception occurs. javax.net.ssl|WARNING|DC|tomcat-http--46| EDT|SSLSocketImpl.java:1428|handling exception ( "throwable" : { java.lang.NullPointerException at org.bouncycastle.crypto.signers.PSSSigner.generateSignature(Unknown Source)...

Issue After upgrading from fix pack 8 to 11, the portal starts up with NPE. 2022-01-06 12:42:49.469 ERROR [default task-1][MainServlet:1168] com.liferay.portal.kernel.events.ActionException: java.lang.NullPointerException ...... Caused by: java.lang.NullPointerException at...

Issue While upgrading Liferay themes from Portal 6.2 to 7.2, the following error is coming. bash-4.4# gulp upgrade [20:01:07] Using gulpfile /home/node/devcenter-theme/gulpfile.js [20:01:07] Starting 'upgrade'... ? We recommend creating a backup of your theme files before proceeding. Are...

Issue Why "LPKGVerify RuntimeException" triggers? SEVERE: Exception sending context initialized event to listener instance of class com.liferay.portal.spring.context.PortalContextLoaderListener java.lang.RuntimeException: com.liferay.portal.lpkg.deployer.LPKGVerifyException: LPKG...

Issue "The activate method has thrown an exception java.nio.file.NoSuchFileException: + {path}" reported for bundle com.liferay.portal.osgi.web.wab.generator.impl when starting server. 2021-12-23 05:46:17.220 ERROR [main][WabGenerator:93] bundle...

Issue After portal upgrade, when updating the elastic search in DXP 7.3, options are not available to configure while selecting the "Remote Cluster Connection ID". And the below error triggers at the same time span when this activity is performed. 2021-09-15 01:57:37.319 ERROR...

Issue Unable to create a SAML certificate using Document Library Keystore Manager with Google Cloud Storage There was a problem loading the SAML Keystore. Please contact your system administrator. Environment Liferay DXP 7.3 Resolution The observed behavior is a known issue LPS-146269...

Issue Changing the display view when in the People section does not remain if you navigate away to a different page. Steps to reproduce Start a clean bundle of Liferay DXP 7.2. Go to People -> Memberships and change the view from "Cards" to "Table" Go to People -> Teams, and then back to...

Issue With two Liferay 7.2 SP3 nodes, configured unicast clustering. However, it has been observed that clustering does not always work properly and that the cluster returns to normal operation when the entries in the jgroupsping table are deleted. The following errors have been...

Issue I changed Liferay's root context to a custom context, and now headless API calls are returning "access denied" errors. Environment DXP 7.3 Resolution This issue is fixed by LPS-143355  Additional Information Read more about Headless Delivery  , content:...

Issue When I attempt an export of a site containing a large number of PDF documents in DXP 7.3, the export takes a very long time. Environment DXP 7.3 Resolution This issue is resolved by LPS-142761   Additionally, the following workaround speeds up export time: On the export screen,...

Issue After installing a fix pack, sometimes the environment may not start back up and will encounter the following error: 10-Nov-2021 18:14:07.441 SEVERE [localhost-startStop-1] org.apache.catalina.core.StandardContext.listenerStart Exception sending context initialized event to...

Issue After installing a new fix pack / hotfix, the portal is not starting up, even though the temporary folders have been deleted. 06-Dec-2021 13:15:32.439 SEVERE [main] org.apache.catalina.core.StandardContext.listenerStart Exception sending context initialized event to listener...

Issue Liferay fails to manage unique sessions and displays the mismatched data of the users when using the below code ThemeDisplay td = (ThemeDisplay) renderRequest.getAttribute(WebKeys.THEME_DISPLAY); User user = td.getUser(); String clientId = user.getScreenName().toUpperCase();...

Issue What does this error mean? When it will occur? 2021-07-21 00: 02: 06.207 ERROR [ServerService Thread Pool - 111] [ServiceProxyFactory: 109] Service "com.liferay.portal.kernel.messaging.DestinationFactory" is unavailable in 60000 milliseconds while setting field "...

Issue The ExportImport Service failed during the upgrade from Liferay 6.2 to DXP 7.2: ERROR - Failed upgrade process for module com.liferay.exportimport.service com.liferay.portal.kernel.upgrade.UpgradeException: com.liferay.portal.kernel.exception.SystemException:...

Issue In case of using Kubernetes, you might encounter a problem in your cluster using JDBC_PING, as the entries from the jgroupsping table related to the shutdown pods are not getting deleted. Environment DXP 7.3+ Kubernetes Resolution Set the following property:...

Issue When upgrading from Fix Pack 1 to Fix Pack 2, issues with the control panel options arise, such as being unable to use the page building option and having no portlets visible on the home page. The console errors seen during server startup are listed below. ERROR...

Issue The server is down with the below exception. What does this error mean? ERROR [https-jsse-nio-8443-exec-144] [JDBCExceptionReporter: 234] The driver could not establish a secure connection to SQL Server by using Secure Sockets Layer (SSL) encryption. Error: "Connection reset...

Issue Unable to get notification over UI even after adding entry in usernotificationevent table through UserNotificationEvent API. Environment Liferay DXP 7.2 Resolution Even after adding entry in usernotificationentry, in order to interpret the notification event and determine whether...

Issue We have a WAR portlet that uses JSONFactoryUtil.looseDeserialize method. Also, our class is defined as whitelisted. See following: json.deserialization.whitelist.class.names=\ com.liferay.portal.kernel.cal.DayAndPosition,\ com.liferay.portal.kernel.cal.Duration,\...

Issue User gets below error on server startup/restart: ERROR [main][DialectDetector:147] com.mysql.cj.jdbc.exceptions.CommunicationsException: Communications link failure__The last packet sent successfully to the server was 0 milliseconds ago. The driver has not received any packets from...

Issue After upgrading the portal to DXP 7.3, the following stack trace in some custom modules is reported: Caused by: java.lang.NullPointerException at com.liferay.portal.cache.internal.dao.orm.FinderCacheImpl._getArguments(FinderCacheImpl.java:466) at...

Issue If there is an unexpected error, sometimes a "Your request failed to complete" error is displayed on the user interface, but no additional information is given. How can I get more information on this error? Environment Any Liferay DXP version Resolution In order to get more...

Issue When creating custom widgets, if multiple widgets are deployed within the same war file, the individual names of the widgets are not seen in the Add Widget menu within Liferay Instead, each widget shares the same name Environment Liferay DXP 7.3 Resolution This occurs if a widget...

Issue After upgrading our 7.0 bundle (where we had some categories in the Global site used for various assets) to 7.3, the vocabularies look to be duplicated in the post-upgrade environment (one list that cannot be edited/deleted), and new staging publishing events in the Global site are...

Issue After upgrading from 7.0 to 7.3, when we start up our bundle for the first time the site does not render any pages (other than to show "powered by" on the home page) and the following error can be observed in the logs: Caused by: java.lang.RuntimeException:...

Issue It's not possible to accces to an endpoint in 7.1 when using Digest Auth using the same configuration as used in higher versions (for our example we'll use 7.3). For the reproduction steps we'll use: the same endpoint used in How To Invoke A Service, namely...

Issue After upgrading from 7.2 to 7.3, Style Books is inaccessible Steps to Reproduce: Launch a clean 7.2 DXP bundle Shut down the bundle once the portal appears in the browser Upgrade to 7.3 and launch the 7.3 bundle Navigate to [Site_Administration] > Design > Style Books Actual...

Issue The server is down with the below exception java.sql.SQLRecoverableException. What will be the possible root cause which triggers this exception? 2021-10-12 10:25:54,807 SEVERE [Common.CommonUtils] (default task-48) null: java.sql.SQLRecoverableException: IO Error: The Network...

Issue The upgrade fails with an error message that includes the following line: ERROR [main][UpgradeStepRegistratorTracker:144] Failed upgrade process for module com.liferay.asset.display.page.service Environment DXP 7.2 DXP 7.3 Resolution Important: make sure to test the following steps...

Issue When trying to deploy the modules in bulk, the modules got stuck in a start-stop loop. Environment Liferay DXP 7.2, 7.3 Resolution It's an already known issue LPS-139889 and will be fixed in the upcoming fix pack. Please create a support ticket to request a hotfix. Additional...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue In our -infra service's CI logging, we are seeing frequent errors such as the following: build-10 [ci-0] WARNING   ...