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This troubleshooting guide is meant to supplement the existing SAML documentation. The information in this guide explains in more detail to demonstrate the most common use cases.  ...

, knowledgeArticleType: troubleshooting, legacy: true, name: ユーザーグループにユーザーをアサイン後、そのユーザーのSSOログイン直前にアサインを外される, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 128674, title:...

, knowledgeArticleType: troubleshooting, legacy: true, name: お知らせと警告で、表示日を将来の日付に設定すると、リストに表示されません。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 112254, title: お知らせと警告で、表示日を将来の日付に設定すると、リストに表示されません。

, knowledgeArticleType: troubleshooting, legacy: true, name: Liferay PaaSでのSAML証明書作成方法, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 106395, title: Liferay PaaSでのSAML証明書作成方法

, knowledgeArticleType: troubleshooting, legacy: true, name: Dynatraceインスタンスとの接続が切断できません。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 110658, title: Dynatraceインスタンスとの接続が切断できません。

, knowledgeArticleType: troubleshooting, legacy: true, name: ページコメントで画像の添付をしたいです。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 107730, title: ページコメントで画像の添付をしたいです。

, knowledgeArticleType: troubleshooting, legacy: true, name: バックアップサービスをダウングレードした際の動作について, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 110344, title: バックアップサービスをダウングレードした際の動作について

, knowledgeArticleType: troubleshooting, legacy: true, name: ドキュメントとメディアでテキストファイルのプレビューが文字化けします。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 96435, title: ドキュメントとメディアでテキストファイルのプレビューが文字化けします。

, knowledgeArticleType: troubleshooting, legacy: true, name: カテゴリナビゲーション機能の対象範囲として、個別にアセットパブリッシャーを選択したい。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 95386, title:...

, knowledgeArticleType: troubleshooting, legacy: true, name: Webコンテンツ作成時に、お知らせの内容を確認しようとすると権限エラーが表示されます。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 107540, title:...

, knowledgeArticleType: troubleshooting, legacy: true, name: 掲示板の本文に、画像をクリップボードから直接貼り付けたい, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 60332, title: 掲示板の本文に、画像をクリップボードから直接貼り付けたい

, knowledgeArticleType: troubleshooting, legacy: true, name: エラー: User [userId] must have VIEW permission for... の発生例, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: ,...

, knowledgeArticleType: troubleshooting, legacy: true, name: リダイレクトの許可, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: リダイレクトの許可

, knowledgeArticleType: troubleshooting, legacy: true, name: 表示言語の設定, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: 表示言語の設定

, knowledgeArticleType: troubleshooting, legacy: true, name: Piwikのトラッキングコードが期待通りに動作しない場合の対応, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title:...

, knowledgeArticleType: troubleshooting, legacy: true, name: 開発者（キャッシュ無効化）モードを使用する方法, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: 開発者（キャッシュ無効化）モードを使用する方法

, knowledgeArticleType: troubleshooting, legacy: true, name: 「Redirect URL ... not allowed」という警告メッセージが出力される, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title:...

, knowledgeArticleType: troubleshooting, legacy: true, name: スクリーン名について(Liferay 6.2版), showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: スクリーン名について(Liferay 6.2版)

Issue When using a Liferay DXP instance deployed on a Jakarta-based image (e.g., Tomcat 10), the liferay-dxp-agent bundle may fail to start. The logs will show an org.osgi.framework.BundleException error related to an unresolved package import. A key part of the error message will look...

Issue How does Let's Encrypt validate custom domains to create their certificate? Environment Liferay Cloud Resolution Custom domains undergo a challenge before certificates can be properly issued. If the challenge...

Issue We are trying to edit the robots.txt file through public pages, but we are getting the following message: 'Please set the virtual host before you set the robots.txt'. We are using one instance with two sites and...

Issue I have an issue with the Asset Rating. I create web content or any asset that can be rated. I place an Asset Publisher on a page to display the content. I enable the ratings on the Asset Publisher. When I rate...

Issue The Liferay DXP server fails to start. The log files contain the following error message: ERROR [...][...] failure submitting task to thread pool java.lang.OutOfMemoryError: unable to create new native thread...

Issue After exporting roles via a LAR file and importing them into a new environment, Account Roles are not visible under the Account Roles tab in Control Panel > Users > Roles Regular Roles and Site Roles from the...

Issue When a web content structure containing a field group is imported via a LAR or JSON file, the field group is converted into an uneditable, referenced field set. This issue also occurs when...

Issue We've found an undesirable behvavior when using new widget templates on a page. When using the expandoColumnLocalService.CTPersistence.openNewSession(null) function, the the direct SQL query execution within...

Issue When deploying Client Extensions (CX) to a Liferay PaaS environment with multiple virtual instances, the CSS and JavaScript files for extensions on non-primary instances fail to load. This results...

Issue We are upgrading from liferay-dxp-tomcat-2023.q4.4 to liferay-dxp-tomcat-2025.q1.15-lts. Currently we are using Mysql 8.0.41-azure on our server which is compatible with liferay-dxp-tomcat-2025.q1.15-lts.   Liferay...

Issue In the web content editor, fieldsets that do not follow the default naming pattern (e.g., Fieldset1234) are hidden when filtering by "Untranslated" fields. This issue is caused by a regex that incorrectly assumes...

Issue We've found that our client extension disappears after Liferay is restarted. After a customElement CX is deployed, Liferay is forced to restart and our extension disappears with every restart. Environment SaaS...

Issue When upgrading from Liferay DXP 7.2 to a newer version (7.4+ or quarterly releases), the upgrade process fails with an SQLIntegrityConstraintViolationException. The error message in the logs...

Issue This article documents a case where a page's Menu Display widget, Search bar widget, and Footer cannot be removed from a page's layout Environment Liferay DXP Quarterly Releases Resolution Pages inherit styles from...

Issue Users may experience a performance drop when working with Publications. This is especially noticeable when navigating through Web Content within an active publication.   Environment Liferay DXP 2024.Q1  ...

Issue The templates cache absolute image URLs instead of relative URLs. Environment 2024.Q1.12, 2024.Q1.18 Resolution Upgrade to 2024.Q2.0+ or Request a hotfix with LPD-23196, knowledgeArticleType: troubleshooting,...

Issue While using our custom ddm field module we are facing react error #321 Environment Liferay DXP Quarterly Releases Resolution The issue could indicate that multiple instances of React are being loaded. Since...

Issue When accessing a page with a valid friendly URL (e.g. /web/portal/manage-users), an unexpected redirection occurs to another URL (e.g. /web/portal/manage-users-a). The unintended page and its redirect...

Issue I have an issue with the Private Page of type Link to Page of this site. They create a blank site, and they add to it 2 Private Pages. One private widget page and another link to a page of this site. On the...

Issue After an upgrade, custom layout templates (layouttpl) are incorrectly displayed in the "Themes" section of the page configuration. This occurs because the generated .war file for the layout...

Issue Users removed from an LDAP server are not being removed from the Liferay user group UI when a custom service wrapper utilizes the deleteUserGroupUsers(long userGroupId, long[] userIds) method. In this case, when...

Issue The server logs show the following messages before the theme is fully deployed: 2025-07-09 06:25:20.463 WARN [https-jsse-nio-8443-exec-14][ThemeLocalServiceImpl:220] No theme found for specified...