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Issue When I try to access Control Panel → Password Policies, I get "Password Policies is temporarily unavailable." I get the following error message: 2024-07-30 13:15:07.411 ERROR [http-nio-8080-exec-9][PortletRequestDispatcherImpl:295] Unable to dispatch request:...

Issue When upgrading to a Quarterly Release, coming from an old DXP version, the upgrade fails because of some Elasticsearch errors that can be seen in the logs: ERROR [main][ROOT:47] bundle com.liferay.portal.search.elasticsearch7.impl:6.0.111...

Issue I am seeing the following errors thrown regularly in my Liferay console logs. How can I resolve this? ERROR [BufferedIncrement-default-2][BufferedIncrementRunnable:54] Unable to persist buffered increment value:...

Issue When trying to upgrade Liferay DXP from a 7.4 U release to 2024.q1.3 using a DB2 11.5 database, we encountered the following errors relating to the UserGroupGroupRole table: INFO  [ServerService Thread Pool -- 78][UpgradeProcess:119] Upgrading...

Issue Without the sameSiteCookies="none" setting up, some vital cookies (e.g., JSESSIONID) are not created at all, preventing portal access. Environment Liferay DXP  Resolution This article: https://web.dev/samesite-cookies-explained/ explains the origin of the SameSite cookie and how it...

Issue We've been using the below classes in our project to create schedulers:  com.liferay.portal.kernel.scheduler.StorageType   com.liferay.portal.kernel.scheduler.StorageTypeAware  After upgrading to a Quarterly release, it throws an error that it cannot find a symbol as the classes...

Issue When upgrading from Liferay 7.2 to Liferay 7.4, the following error may be encountered during the upgrade process when using SQL Server 2019 with MSSQL JDBC Jar Version 12.X ERROR [main][DBUpgrader:79] null org.springframework.orm.hibernate5.HibernateJdbcException: JDBC exception...

Issue We started to see the below exception in our logs: Exception in thread "AWT-EventQueue-0" java.lang.ClassCastException: sun.java2d.HeadlessGraphicsEnvironment cannot be cast to sun.awt.Win32GraphicsEnvironment at sun.awt.windows.WToolkit.lambda$displayChanged$2(WToolkit.java:843)...

Issue An upgrade is failing with a java.sql.SQLSyntaxErrorException: Table [table name] already exists error Environment Quarterly Releases DXP 7.4 DXP 7.3 DXP 7.2 Resolution NOTE: Be sure to take a backup of your database prior to making any changes. Always test the changes in a lower...

Issue After trying to upgrade to DXP 2023.Q4.4, the database upgrade script is failing with the following errors in the logs: Feature flag LPS-170809 is not available for company 0 Feature flag LPS-163118 is not available for company 0 Feature flag LPS-166126 is not available for company...

Issue We have a portal with multiple custom roles based on business rules and when trying to select roles in the Workflow node ASSIGNMENTS option the portal crashes. The problem lies in the endpoint that lists the registered roles. Analyzing the request in the developer tool, it is...

Issue While upgrading to Liferay DXP 7.4, following errors were observed in the logs: ERROR [http-nio-8080-exec-21][OpenIdConnectSessionValidationFilter:53] java.lang.StringIndexOutOfBoundsException: begin 0, end -1, length 1 java.lang.StringIndexOutOfBoundsException: begin 0, end -1,...

Issue Facing issues while using 'View' only permissions for 'Custom Field', able to see and even edit the details even after View only permission. Steps to reproduce: 1. Navigate to Control Panel > Roles, and create a custom regular role, with the permissions attached in the snapshot. 2....

Issue We are getting some slowness when browsing through DXP and following message is showed in log: HikariPool-1 - WARN … Failed to validate connection …  Possibly consider using a shorter maxLifetime value. Environment For DXP 7.3, HikariCP is configured as database connection pool....

Issue When upgrading to the Liferay DXP 7.4, navigate to the Control Panel > System > Gogo Shell and execute the ds:unsatisfied command, then getting the Unsatisfied Reference - Unresolved Declarative Service and below error: Bundle {id: 5125, name:...

NOTE: The following resolution requires customization and should only be implemented at the discretion of your team. Liferay Support will not be able to assist with designing or implementing customizations. Issue How to fetch the elasticServerHosts values using ConfigurationProviderUtil...

Issue Issue while saving the values entered for mail settings under instance settings wherein the values do not get saved and the error says: 'Your request failed to complete'.Steps to reproduce: 1. Start the clean instance of Liferay DXP 2024.Q1.7 2. Navigate to Instance...

Issue You might encounter an issue when upgrading from 7.2 to 7.4 where the upgrade step for module com.liferay.dynamic.data.mapping.service fails due to a NoSuchGroupException: 2024-05-22 13:18:39.512 INFO [main][UpgradeProcess:137] Failed upgrade process...

Issue When accessing Liferay Marketplace via Control Panel, the page does not load anything. Environment Liferay DXP 7.3. Resolution Check that your environment can access the URL https://web.liferay.com/marketplace, content:...

Issue When clicking on 'Forgot Password', Text Verification field does not showing any kind of validator (*). Steps to reproduce: 1. Navigate to localhost:8080/c/portal/login 2. Click on Forgot Password button. 3. Now, attempt to proceed without filling out the Text Verification field,...

Issue Steps to reproduce: 1. Take Liferay DXP 7.2  fix-pack-20 2. Add the below properties in portal-ext.properties: minifier.enabled=true theme.css.fast.load=true javascript.fast.load=true 3. Inspect the page and navigate to the network 4. Reload the page and click on main.css 5. Open...

Issue Start the server. Navigate to Product Menu > Site Builder > Pages, and create two pages with the names 'Add Blog' and 'Blog Page' with URLs 'add-blog' and 'blog-page'. (Could also be configure the Page name and URL of the choice as well) Navigate to Product Menu > Design >...

Issue Our environment is not stable, pages don't load properly and we are not even able to log-in. In the log file, these errors are shown: 2024-04-30 16:52:27.467 ERROR [com.liferay.portal.osgi.web.wab.extender.internal.WabFactory-BundleTrackerOpener][LayoutTemplateLocalServiceImpl:524]...

Issue The upgrade is failing from Liferay DXP 7.1 FixPack 21 to Liferay-dxp-2023.q4.4 resulting in the below error: Caused by: java.lang.NullPointerException at com.liferay.dynamic.data.mapping.report.DDMFormFieldTypeReportProcessor.updateData(DDMFormFieldTypeReportProcessor.java:46)...

Issue Our previous configurations for logging are no longer working after upgrading to Liferay's Quarterly Releases. This was previously working in DXP 7.3. When we redeploy a module, the module completely stops functioning. Steps to reproduce: Start Liferay Bundle 2024.Q1.1 Deploy...

Issue Custom plugins (portlets and hooks) are not properly logging with SLF4J implemented, with no log4j2 configurations changed from previous Liferay versions to 7.4 or Quarterly Release. Environment DXP 7.4 Quarterly Release lower than 2024.Q1.7 Resolution NOTE: The following...

Issue When creating a service builder project and after deploying the Jars files, it shows the unsatisfied references'' in the GOGO shell. Steps to reproduce: Start the server. Deploy the JAR file. Navigate to the Control Panel > Configuration > Gogo shell. Enter 'lb', and can see that...

Issue After initially setting up a clean Liferay bundle (using my own administrator email domain), I am unable to save the "Require strangers to verify their email address?" Instance Setting, as it fails to save with a generic Error:Your request failed to complete popup Environment...

Issue High CPU activity can have multiple causes.  Reviewing heap dumps may show a large number of objects org.apache.catalina.session.StandardSession. Environment Quarterly Release 2023.Q3, 2023.Q4, 2024.Q1 Resolution A high number of open sessions could point to a misconfiguration of...

Issue When accessing to Roles Administration, the following error message appears: ERROR [https-jsse-nio-8443-exec-41][PortletServlet:109] Unable to process portlet com_liferay_roles_admin_web_portlet_RolesAdminPortlet: org.apache.jasper.JasperException:...

Issue Upgrading Liferay DXP 7.3 to Quarterly 2024.q1.1 shows the error "Column count doesn't match value count at row 2" in the log. Environment 2024.q1 MariaDB 10.4 Resolution A possible cause is that the rewriteBatchedStatements=true parameter is being used in the connection url for...

Issue I am using a Java JRE and encountering errors such as: A fatal error has been detected by the Java Runtime Environment Environment Liferay DXP Liferay Portal Resolution Liferay DXP/Portal requires a TCK-certified Java JDK.  See the Liferay DXP compatibility matrix to choose a JDK...

Issue CAPTCHA Verification is being failed. This only occurs when using a custom captcha portlet, captcha components from the portal (for example, the "forgot password" page) work properly. Environment Liferay DXP 7.4 Resolution There is a serveImage method for ResourceRequest (portlet)...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Facing a 403 error with the OOTB APIs while accessing '/headless-delivery/v1.0/sites/145009/content-structures' using Postman....

Issue When LDAP is enabled, the login process takes a long time (about 2 to 3 minutes), causing server performance issues. Expected Result: The login should be relatively quick (a few seconds). Actual Result: The login takes roughly 2–3 minutes. Environment Liferay DXP 7.3 Liferay DXP...

Issue When deploying a module that contains a CustomJSPBag to override a JSP, the file is created at wrong path. After the deployment the files should be created in the correct path, for example: '/standalone/deployments/ROOT.war/html/taglib/ui', but it wrongly creates...

Issue While accessing the Liferay login page after hitting http://IP:8080/c/portal/login, it shows the below SSL error on the browser's UI. "This site can’t provide a secure connection IP(10.x.x.x) sent an invalid response. ERR_SSL_PROTOCOL_ERROR" Environment Liferay DXP 7.0+ Resolution...

Issue During our recent update to Update 30, the portal experienced an issue and did not start correctly. The logs show the following error: Elasticsearch node search-1 does not meet the minimum version requirement of 7.16 Environment Liferay DXP 7.3 Resolution This error indicates the...

Issue In the clustered environment, when the user creates a new language override key on one node, it is not displayed on other nodes. Steps to Reproduce: 1. Start a two-node cluster of Liferay 7.4. 2. In one node, navigate to Control Panel→ Language Override and create a language...

Issue I recently updated to Liferay 7.4 and I'm seeing performance issues. I have custom JSP files with EL Expressions (expressions like ${expressionName}) deployed. In thread dumps taken during the performance issues, and I see a large number of threads that are in the BLOCKED state...