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After installing Connector to Elasticsearch 6 from Marketplace, NullPointerExceptions are thrown
Issue We installed Liferay Connector to Elasticsearch 6 from Liferay's Marketplace on fix pack 11 patch-level. Now that we moved to fix pack 12, we started to get the below exceptions: WARN [liferay/search_writer/SYSTEM_ENGINE-3][ProxyMessageListener:88] java.lang.NullPointerException at...
Https Access Portal Problems
Issue When users are trying to access to portal using https protocol, portal is redirecting to http protocol and pages are not showed right. Https protocol was configured in load balancers and application servers but not in Liferay portal. Environment Liferay DXP 7.1 Application server:...
NTLM authenticate failed due to " Logon failure: unknown user name or bad password error "
Issue Users are unable to login through NTML due to the following WARN: 2019-08-29 05:55:28.671 WARN [http-nio-8080-exec-5][Netlogon:104] Unable to authenticate user emma: Logon failure: unknown user name or bad password. Environment Liferay DXP 7.0 Liferay DXP 7.1 Resolution The error...
"The email address you requested is reserved" error
Issue Trying to create a new user with an email address that doesn't exist in the portal, raises an error. The error shown is "The email address you requested is reserved". The user cannot be created. Environment Liferay DXP 7.0, 7.1, 7.2 Resolution Check if the email address is present...
SAML SLO is not working when using two Liferay servers in my machine
Issue We configured 2 Liferay Servers in my machine, one as Service Provider and the other as Identity Provider. We managed to perform the login through IdP. The issue happens when we try to logout the user in SP. Environment Liferay DXP 7.0, Liferay DXP 7.1 Resolution If IdP and SP use...
While printing Wiki the background colour of the cells in tables not displayed.
Issue The printout of the Wiki pages doesn't print the coloured cells of the tables. Whereas, on the portal, the coloured cells are visible. Environment Liferay DXP 7.0 Resolution The reported behaviour can be achieved by overriding the aui.css file as per the business requirement. Below...
Server is shutting down after deploying any sample plugin
Issue When deploying the sample plugin, the server is shutting down with the following error. 2019-06-25 12:33:36.955 ERROR [fileinstall-E:/projects/bvip/liferay-dxp/liferay-dxp-7.1.10.2-sp2/osgi/modules][org_apache_felix_fileinstall:97] Error while starting bundle:...
Issue: An option to select the Liferay version is not available in Liferay Developer Studio
Issue While creating a workspace using LiferayDeveloperStudio-3.1.2, an option to select the Liferay version is not available in LDS. Environment LiferayDeveloperStudio-3.1.2-ga3-windows Liferay DXP 7.1 Resolution By installing the latest LDS as listed in the Liferay compatibility...
/tmp directory is getting filled while bulk staging publish or lar export
Issue When using JBoss as Application Server, /tmp directory is getting filled while bulk staging publishes or LAR export. If there is size limitation on /tmp directory, this may affect Staging publish or LAR export. Environment Liferay DXP JBoss EAP 7.0 Resolution     NOTE: Liferay...
javax.portlet.PortletException: Error occurred during request processing: Bad return type
Issue javax.portlet.PortletException: Error occurred during request processing: Bad return type exception throws with the custom spring module after updating the fix pack to dxp-11 and / or higher.  When deploying spring modules in the Liferay portal, the below error is thrown 2019-06-24...
ModelListener for DDMFormInstanceRecord throws No form instance record versions found for form instance ID
Issue When we create a onAfterCreate ModelListener on a DDMFormInstanceRecord, we're not able to get the form field values of the latest record. The method DDMFormInstanceRecord.getDDMFormValues() always returns the following error when trying to get the values of the most recent...
Page Order difference in Staging and Live Server
Issue The page order in the staging server is different from the live server. Environment Liferay DXP 7.0, Liferay DXP 7.1 Resolution In Publish configuration page, select all pages including child page and publish. , content:...
HTTP status 414" error may occur when performing a search using the search portlet
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue When using the search portlet to perform a search, an "HTTP status 414"...
Unable to reindex the search as "Resource" option under Server Administration is blank
Issue The "Resource" option (Control Panel → Configuration → Server Administration → Resource) is blank due to which "Execute Reindex all searches" is not possible and the below error is observed on the server console. ERROR [default task-98][IncludeTag:128] Current URL...
The dependency versions are not removed by Liferay Upgrade Planner
Issue While upgrading code using Liferay Upgrade Planner, the dependency versions are not removed by Liferay Upgrade Planner after the step of "Remove Dependency Versions". Environment Liferay DXP 7.2 Liferay Dev Studio 3.6.2 and versions prior to 3.6.2 Resolution In Liferay Developer...
Users are not visible until reindexing
Issue As an administrator, if I start up a clean DXP bundle, my users are not available in Control Panel. Reproduction steps: 1) Startup a vanilla DXP. Make sure to have at least one (admin) user available on startup, like 'Test Test'. 2) Log in as admin with this user 3) At section...
Property com.liferay.portal.upload.UploadServletRequestImpl.max.size does not work in DXP 7.1
Issue When I try to set the value in portal-ext.properties:  com.liferay.portal.upload.UploadServletRequestImpl.max.size=1048576000, I receive the following error:  "The file content_1309-20190510167.lar cannot be imported.  Please enter a file with a valid file size no larger than...
Why can default users access a Sites page on the Control Panel?
Issue Default Users can access a Sites page on the Control Panel by directly accessing: http://localhost:8080/group/control_panel/manage/-/sites Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution The following property should be set to false to prohibit this behavior:...
Preview is not generated for .pptx files in Document and Media
Issue The preview is not getting generated for all the '.pptx' files in Document and Media Portlet whereas rest all type of files(.doc, .docx, .ppt, .pdf, etc) are previewable. Environment Liferay DXP 7.2.10-ga1  Resolution The observed behavior is a known issue and is fixed...
Unable to Submit Form through IE.
Issue When submitting the form from IE browser the below error is received  "The selected form no longer exists."  Environment Liferay DXP 7.0 Resolution The observed behavior is a known issue and fixed in liferay-fix-pack-de-60 and above. Installing Fix Packs and Hotfixes on Liferay...
Patching a Slim Bundle
Issue When attempting to patch a Slim Service Pack bundle or Slim Fix Pack bundle the following error is generated: This installation does not include data for patching. Please copy the  liferay-patching-files-[separation-name].zip file into the 'patches' directory and run patching-tool...
Possible Mismatch Between the Real LDAP Import Time and Import Interval Set on Instance Settings after LPS-98420
Issue After LPS-98420, there might be a mismatch between the real LDAP Import trigger time and Import Interval set on instance settings. For example: Set “System Settings -> LDAP -> Import Interval” to 2. Set “Instance Settings -> LDAP -> Import Interval” to 3. Expected Result: The...
Addressing UI issues after the installation of a hotfix or fixpack
Issue The purpose of this article is to help alleviate potential UI issues that appear after the installation of a hotfix or fixpack using Liferay's Patching Tool. For example, after installing a hotfix or fixpack that intends to resolve a UI issue, you are observing the same behavior or...
Gradle builds failing to complete
Issue When using Gradle my builds are failing to complete  Environment Liferay DXP 7.1 + Gradle ver. 4.10.2 Resolution Please try downgrading to Gradle ver. 3.5.1 and then repeating the full build process Approaches on how to...
Resolving errors when using Liferay JSON Web Service to do the searching
Issue When invoking Liferay JSON Web Service to do the searching, you may encounter errors like the following: com.liferay.portal.kernel.dao.orm.ORMException: org.hibernate.exception.SQLGrammarException: could not execute query user lacks privilege or object not found:...
LDAP users are unable to log in(Caused by: java.net.SocketException: Connection reset)
Issue If the LDAP is configured and when the LDAP users are trying to log in, authentication fails and started getting the following error in the server console. ERROR [liferay/scheduler_dispatch-4][PortalLDAPImporterImpl:717] Unable to import user CN=makansal:...
How to resolve Dev Studio "Could not create DXP download token" installation errors
Issue When trying to install Liferay Dev Studio, I get a UI error that states "Problem running post-install step. Installation may not complete correctly. Could not create DXP download token," and no files are installed.  I am connected to the internet and I've verified the username and...
Conversion process fails in Adaptive Media
Issue When I try to convert my images in Adaptive Media, the whole conversion process fails I see this message in the console: Caused by: java.lang.IllegalArgumentException: Unknown image type 0 at java.awt.image.BufferedImage.<init>(BufferedImage.java:501) at...
LPKGVerifyException is reported when upgrading to LCS client 6.0.0
Issue When upgrading to LCS client 6.0.0, the following error is reported: 12-Sep-2019 06:06:57.072 SEVERE [localhost-startStop-1] org.apache.catalina.core.StandardContext.listenerStart Exception sending context initialized event to listener instance of class...
Incorrect Metadata in Document & Media
Issue While uploading a file with .pptx extension in Document and Media, the "Automatically Extracted Metadata" takes it as "Content Type application/zip". Environment Liferay DXP 7.0 Resolution The observed behavior is resolved and fixed in liferay-fix-pack-de-67 and above. Installing...
Search Result Widget does not populate Products associated with Category Content
Issue When utilizing a Category Display Widget and Search Result Widget on a page in Commerce 2.0.1, navigating to a Commerce Category at the Site level should populate Products in the Search Results Widget (i.e. localhost:8080/web/[site-name]/g/brake-system). Reported to be working in...
Unable to handle SAML Request
Issue After enabling the SAML, when the user is trying to log in, authentication failed with the following message in UI and in Server console. UI: "Unable to handle SAML Request" Server Console:  ERROR [http-nio-443-exec-81][BaseSamlStrutsAction:54]...
Authentication through LDAP when SAML is enabled
Issue Liferay has to authenticate the user through SAML as well as LDAP when SAML is enabled Environment Liferay Portal 6.2 Liferay DXP 7.0 Liferay DXP 7.1 Resolution Authenticating users from LDAP when the SAML is enabled is not currently available as an out of the box feature in...
Change of context between themes is not working as expected
Issue Changing pages using the navigation from Liferay won’t actually trigger a reload in the page. Instead, the content that is being displayed will change, and some of the resources and imports won’t actually be loaded again, what gives Liferay a big boost in terms of load. This is the...
Pagination not working
Issue When Liferay is manually configured with JBoss. After searching for the results and clicking on the next page. The next page appears blank instead of showing the search results. Environment Liferay DXP 7.1 JBoss EAP 7.1 Resolution The observed behaviour is resolved by LPS-94230 and...
Liferay DXP does not start after configuring Elasticsearch connector to Remote Operation Mode
Issue After configuring Liferay Elasticsearch connector in Remote operation mode and restarting the  portal, if communication between Liferay and Elasticsearch fails, the portal becomes inaccessible and the error below will be shown in the log: None of the configured nodes are available:...
Asset Publisher does not display Web Content Article
Issue After configuring Remote Elasticsearch (version 6.1.3) with Elasticsearch Connector 1.0.0, then the Web Content is not displayed in the Asset Publisher. Environment Liferay DXP 7.0 Elasticsearch 6.1.3 Resolution Asset Publisher does not display the Web Content Article because of...
Unresolved OAuth2 Issue with DXP 7.1 SP1 or SP2
Issue After deploying a hotfixed marketplace app like OAuth2 to a bundled Digital Experience Platform (DXP) 7.1 SP1 or DXP 7.1 SP2 instance, the issue reported to Liferay Support is not resolved. Resolution In order for the resolution to properly apply, the original versions of OAuth or...
Resources Importer runs twice and will not update all structures and templates
Issue The Resources Importer uses the path [theme-name]/src/WEB-INF/src/resources-importer] for all structures and templates. On the other hand, the liferay-js-themes gulp task (https://github.com/liferay/liferay-js-themes-toolkit/blob/master/packages/liferay-theme-tasks/tasks/build.js)...
About Friendly URLs for Web Content
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue When I try to access the web content using the "Friendly URL" set when...

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