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Locked out of Liferay Portal after enabling OpenSSO
Issue I enabled OpenSSO on my Liferay portal and now I cannot login to the portal. Is there a way that I can disable OpenSSO to log back into the portal? Environment Liferay Quarterly Release Resolution Access the default Liferay Login portal through this URL: ...
Issue with the custom friendly url of blogs
Issue The custom-friendly URL of the blog gets changed when it is published to Live from Staging. Steps to reproduce: 1. Connect the Mysql or any database with Liferay DXP 7.1 fix-pack-dxp-15-7110. 2. Once connected, start the DXP instance. 3. From the left side panel, navigate to...
Hebrew(Israel) is replaced with English(United States) in Localization Settings
Issue When I add Hebrew(Israel) from the Available List to the Current List in the Localization settings, it is replaced with English(United States) in the Current Language List.  Environment Liferay 2024Q2 with Java 17 Resolution From Java 8 to Java 17, changes were made in locale...
Workflow review has no edit option for Object entries
Issue When reviewing an Object entry that was submitted to review, there’s no option to edit, whereas when doing the same for a Web Content article, there’s an option to edit it before approving the change. The mentioned behavior can be seen by following these steps: Create an object...
jUnit throws exception
Issue We are encountering issues with jUnit and Liferay Spring MVC portlet. We have SubscriptionUtilTest class and when trying to run it by right click and run as "Junit" then throws error as "java.lang.NoClassDefFoundError" for "Validator.isNotNull" code. I would like to know any...
Error trace related to Elasticsearch index_not_found_exception during the upgrade step KaleoDefinitionVersionUpgradeProcess#_upgradeKaleoDefinitionVersion
Issue We are upgrading from 7.0 to quarterly release 2023.Q4.8 During the upgrade step KaleoDefinitionVersionUpgradeProcess#_upgradeKaleoDefinitionVersion we are encountering an error trace related to Elasticsearch. 2024-08-27 23:20:12.703 INFO [main][LoggingTimer:74] Starting...
Form is not sending automatic reply emails
Issue Our form is not sending automatic reply emails. The following error is present in the console logs "Unable to send message: Authentication unsuccessful, user password has expired." Environment Liferay Quarterly Release Resolution This error indicates that the SMTP user password has...
Build Failure Due to Duplicate Client Extension ID
Issue When attempting to build the Liferay project, the build fails with the following error message: > Task :client-extensions:liferay-sample-custom-element-1:validateClientExtensionIds FAILED FAILURE: Build failed with an exception.* What went wrong: Execution failed for task...
Price does not update when using Product Detail Template
Issue The Product Details Portlet shows the wrong product price when a Product Detail Template is configured as its application display. Environment 2024.Q2 Resolution If the getPrice() method is used in the template, this is likely the root cause as this method is outdated and should be...
Elasticsearch Sidecar "com.liferay.petra.process.ProcessException: Unable to load modified classes" with Java 17
Issue I am running Liferay on JBoss EAP 7.4.18.GA and I want to upgrade from Java 11 to Java 17. The following error is output when I try to start my Liferay bundle. 2024-09-02 07:42:01.518 WARN...
"WFLYDM0145: The resource 'security-realm' is unsupported since Java 14"
Issue I am running Liferay on JBoss EAP 7.4.18.GA and I want to upgrade from Java 11 to Java 17. The following error is output when I try to start my Liferay bundle. "WFLYDM0145: The resource 'security-realm' is unsupported since Java 14" Environment Liferay 2024.Q2.9 on JBoss EAP 7.4.18...
All Headless API calls return 404 errors
Issue When going to Control Panel > Applications > Process Builder and opening one of our existing workflows to edit it opens the edit screen but cannot load the definition. The following errors occur in the logs when accessing the workflow   WARN [org.apache.jsp.errors.code_jsp:161]...
Some content data is not getting saved after publishing an article
Issue When I input content data into my web content structure, the content data is not saved after I publish the article.  Environment Liferay Quarterly Release Resolution This is a known issue in Liferay and is fixed in versions after 2024.Q2.12.  Additionally, you can reach out to...
Search results are showing unexpected visual changes when rendering Object items
Issue When searching for Objects on a search page, there are some unexpected visual changes in the result. Environment Quarterly Releases Resolution Please verify that whether there are any HTML in the description of the Object that may be contributing to this behavior. If there is,...
Observing Solr Error - 'multiple values encountered for non multiValued field'
Issue We have encountered an issue indexing journal articles while utilizing structures and templates for adding/modifying web content with repeatable fields, and we suspect that the repeatable field data may be causing the problem. Here is the error we see: WARN...
Guide to Resolving default Language Assignment in Web Content Structures
Issue When creating web content, the default language you have configured for the site should appear as the enabled language for the new content. If a different language appears as the default, the primary reason for this behavior is that the default values for the structure are set to...
Native OS memory, allocated to JVM threads, does not get released completely
Issue The memory used by the Liferay Docker container slowly, but steadily increases, until either the pod goes out-of-memory, or the pod alerts trigger a kill of the pod. Environment Liferay Quarterly releases Resolution Change the malloc implementation by using the...
A discount applied to Products does not work if there is an eligible discount for Specific Account Groups
Issue We created a 50% discount (A) with eligibility for certain Specific Account Groups. Then we created another discount (B) of 55% applied to some specific Products, setting it to All Accounts (which should include the Accounts of the Groups set to discount A). With this, all users,...
Page URL break with long text (414 URI Too Long)
Issue The page URL is breaking and giving 414 URI too long errors. Steps to reproduce: Navigate to Control Panel> Instance Settings> Localization > Language> select required locales Now, click on 'Locale Prepend Friendly URL Style' and select 'Locale is automatically prepended to every...
Storage details are not available in plans and usage page
Issue When we try to check storage usage for the Cloud project under Plans and Usage, we do not receive any information in the storage section. Environment PaaS, SaaS Resolution Storage use details are not currently available on the Plans and Usage page. Please open a Help Center ticket...
Group Memberships are being removed after signing in via SAML after upgrading to 2024.Q2 from 2023.Q4
Issue We have observed that some users's existing group memberships are missing after they login via SAML(Okta). Environment Quarterly Release 2024.Q2 Resolution This is due to the change reported in these articles: Creating and Managing User Groups  Importing User Groups’ Memberships...
The account email address is set to null
Issue When updating a custom field at the account entry, the account email address is set to null Steps to reproduce: Create a new Account, “Account”. Attach an e-mail address “abc@liferay.com” to the account entry – the easiest way is to either use API (e.g. patch account) or use a...
Error during file indexing: ClassNotFoundException: org.bouncycastle.asn1.ASN1Encodable
Issue When indexing files, the process fails (terminates abruptly) and the following information is printed in the logs: org.bouncycastle.asn1.ASN1Encodable cannot be found by com.liferay.shared.dependencies.pdfbox_1.0.2: WARN [liferay/background_task-5][IndexerWriterImpl:188] Error...
Content Pages and Fragments are not getting indexed after Saving
Issue We are using Remote Elasticsearch, and noticed that it does not index content page or fragment on save Once we add or update a HTML fragment on a content page, the page will not be returned, when searching for the newly added content Environment Liferay DXP 7.3 Resolution Normally,...
Document and Media Storage Breakdown on cloud shell
Issue There is an issue with the breakdown of document_library storage. In certain cases, document media occupies a larger amount of space, causing the cloud shell to become unresponsive and consume excessive CPU while calculating the size. Environment Liferay PaaS Resolution 'Nice'...
Language Keys are processed as Literal Text in custom MVC Portlets
Issue When creating a MVC Portlet that leverages language keys, language key output is presenting as the literal text, rather than the key value For example:  Language key in view.jsp: <b><liferay-ui:message key="languagekeys.caption"/></b>  Language Key Value in language.properties:...
Vulnerability: Robots.txt file must not be accessed and should be blocked
Issue Encountered a vulnerability issue with the robots.txt file and the vulnerability test suggests preventing the robots.txt file from being accessed. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution The robots.txt file is not itself a security threat and it might be a false...
Calling UserImporter in com.liferay.portal.security.exportimport.api throws unsatisfied references error.
Issue On 7.3 we are using this class to Import users from a SamlProvider: com.liferay.portal.security.exportimport.UserImporter.importUser(long companyId, String emailAddress, String screenName) We call the service by using the @Reference annotation @Reference(unbind = "-") public void...
Error "Portlet is temporarily unavailable" appears for Category Facet widget
Issue When an invalid ID is passed as the value of the category field in the URL, all the widget shows the error "Portlet is temporarily unavailable". As a result, all the widgets should show the message "No Results available".  Steps to reproduce: Start the clean instance of Liferay DXP...
Not able to paste image directly into the CKEditor (Web content)
Issue Not able to directly paste the image in CKEditor (Webcontent). Steps to Reproduce: 1. Start Liferay Quarterly Release 2023.q4.4. 2. Navigate to Product Menu > Web Content > Click 'New Button' and then 'Basic Web Content'. 3. Give it a name, let's say 'Test'. 4. Now, add some...
Facing UI error in the AI creator when adding the API key
Issue AI creator is not working; it is showing the UI error when adding the API key to the Liferay instance. Steps to reproduce: 1. Start the server. 2. Navigate to the Global Menu → Control Panel tab → Instance Settings (under Configuration). 3. Click AI Creator under Content and Data....
Builds fail due to org.jenkinsci.plugins.github_branch_source.ApiRateLimitChecker$RateLimitCheckerAdapter checkRateLimit
Issue Jenkins is failing while creating the DXP cloud build and the following errors are observed: ERROR: org.jenkinsci.plugins.github_branch_source.ApiRateLimitChecker$RateLimitCheckerAdapter checkRateLimit ERROR: LocalChecker for rate limit was not set for this thread. Configured using...
SSL errors when configuring a private repository in Liferay PaaS
Issue You are using a private repository and while trying to configure it for the CI service you notice the webhook is not automatically created Also the following logs are shown in the INFRA environment Aug 13 16:11:14.665 build-6 ci[ci-0] [DXP Cloud] The value set for...
Is it possible to search web content using wildcards or a 'contains' clause?
Issue Entering keywords in the search bar can only search for the Web Content at the beginning of the keyword. For example, if there’s a web content named “Text_name”, the users can find the web content typing “text” in the search bar, but when the user types “name”, no results are...
No Documents are returned when using a Filter through Headless API
Issue I am able to retrieve documents using the Headless API successfully if no Filters are specified. However, when using a Filter, no results are returned. This might happen when working with endpoints like /o/headless-delivery/v1.0/document-folders/{documentFolderId}/documents...
ElasticsearchStatusException: Action/metadata line [1] contains an unknown parameter [_type]
Issue When upgrading our Cloud Stack, we have found a problem with the Search Service. The following error is shown in the logs: Caused by: java.lang.RuntimeException: ElasticsearchStatusException[Elasticsearch exception [type=illegal_argument_exception, reason=Action/metadata line [1]...
HTTP Security Headers Missing on 404 pages
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue While adding the below security headers in nginx.conf file of the web server: add_header Referrer-Policy "no-referrer"; add_header...
Remove the Site Name and Portal Name from the Browser Title
Issue While hovering the mouse on a browser tab of any page, it displays the "Page Name - Site Name - Portal Name". How to remove the Portal Name part from it? Environment Liferay DXP 7.4 Resolution Create the...
DefaultValue in structures with repeatable fields are incorrect
Issue Default values in structure with repeatable field don't work as expected. After creating an exporting a structure with a repeatable field, the default value is empty, despite being defined in the structure   Steps to reproduced Go to Content & Data -> Structures (tab). Create new...
module java.base does not "opens java.lang" error in buildService using Java 21
Issue The following exception is thrown when trying to build a service with Service Builder: Failed to initialize ClearThreadLocalUtil java.lang.ExceptionInInitializerError at com.liferay.petra.reflect.ReflectionUtil.<clinit>(ReflectionUtil.java:160) at...

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