Site Search - Liferay Learn

Lots of "JSONArray text must start with" DEBUG messages in logs, thrown by DDMFormFieldOptionsFactoryImpl

Issue "JSONArray text must start with" DEBUG message are written to the logs when some Liferay Forms operations are carried out. 2023-09-14 11:34:05.180 DEBUG [http-nio-8080-exec-40][DDMFormFieldOptionsFactoryImpl:214]...

Insecure Cross Document Messaging

legacy Troubleshooting

Issue Cross Document Messaging (also known as Web Messaging) introduced the postMessage() method, with which plaintext messages can be sent cross-origin. It consists of two parameters: “message”, and...

Issue accessing friendly URL containing special characters in upper case

legacy Troubleshooting

Issue After updating the portal from DXP 7.3 U15 to DXP 7.3 U27, we cannot access friendly URLs containing special characters in upper case. We see the following error: The requested resource could not be found...

CSP headers are not working on DXP-7.4

legacy Troubleshooting

Issue Trying to attempt to work with the CSP feature, which is present in update 90 under feature flags, but users are still experiencing issues where they are unable to edit the page and it is continuously...

Unable to publish page due to NPE - Unable to process portlet com_liferay_layout_content_page_editor_web_internal_portlet_ContentPageEditorPortlet

legacy Troubleshooting

Issue When attempting to publish a page with an Asset Publisher configured to display entries from a Document Folder, an error message is displayed in the UI: "This page is not available. If this problem...

Liferay won’t delete all notifications, only the first page

legacy Troubleshooting

Issue With the workflow notification selection, it does not reflect for every pagination but only for the current page number, even if users select it for all. Steps to reproduce: Enable single approver workflow on...

Pagination start parameter name showing error when using special characters

legacy Troubleshooting

Issue 'Invalid character found' error throw when using special characters in the Pagination start parameter name. Steps to reproduce: 1. Navigate to the Search Result widget > Configurations. 2. Change the...

User notification selection issue with more than 100 notifications

legacy Troubleshooting

Issue Steps to reproduce: Enable single approver workflow on web content, blogs, or any asset Create some web content or blogs to get notifications make it more than 100 notifications Navigate to notifications Tick...

Jenkins builds are failing due to an exit value of 137

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After adding the 'hostAliases' in the environment, the...

SSL certificate cannot be parsed

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Deployment is not getting triggered due to the following...

Single Approver Workflow Recipient Type Changes Don't Save

legacy Troubleshooting

Issue We are currently running Liferay 7.4 U70 and discovered that when we make a copy of the Single Approver Workflow and try to update the "Review" node so that one of the notifications has a different Recipient Type...

Is There A Way To Verify ClamAV Integration With Liferay?

legacy Troubleshooting

Issue We followed the instructions below to enable document virus scanning, but we do not see any way to confirm the ClamAV integration was successful or that file scans are occurring when new files are uploaded to...

Running gw initBundle fails at the verifyBundle task

legacy Troubleshooting

Issue Running gw initBundle fails at the verifyBundle task stating an invalid checksum, even though liferay.workspace.bundle.checksum.md5 is not in use in gradle.properties. Despite setting that value explicitly...

ADA Accessibility - I expect the Search, Info Icon, and Menu buttons to have the correct labels

legacy Troubleshooting

Issue Expected Result: I expect the Search, Info Icon, and Menu buttons to have the correct labels, and for the Screen Reader to announce each with the following announcement: "Search Button" "Info Button" "Menu...

Warning about unavailable LPS

legacy Troubleshooting

Issue I received a long list of missing LPS/LPE after deploying a new hotfix. Environment Liferay DXP 7.2 Resolution This is only a fix pack documentation error, that can be ignored. The portal-impl.jar...

AntiSamy sanitizer cleans some of the HTML tags and styles, how can we solve that?

legacy Troubleshooting

Issue We turned on AntiSamy but it removes certain HTML code and CSS styles from our Web Content articles. Environment DXP 7.0+ Resolution Usage of HTML and CSS in Web Content article HTML fields Web content articles...

Limiting the number of pages in the pagination to be shown on the search results or require deep pagination

legacy Troubleshooting

Learn more: Search Result Limit with Elasticsearch: Mitigating "Result window is too large." errors with index.max_result_window Issue Is there any way to limit the total count of the number of records or pages in...

'New' Status for Remote Publishing Jobs

legacy Troubleshooting

Issue Over the weekend we had a number of remote publishing jobs assigned a 'New' status. These were scheduled jobs that never ran. We were also unable to relaunch these jobs until we performed a restart. We are only...

Webp images do not display in control panel editor

legacy Troubleshooting

Issue We are unable to work with webp images in our authoring environment Environment DXP 7.4 Resolution Setup and enable ImageMagick in Liferay: Liferay Learn - Enabling ImageMagick and Ghostscript Navigate to...

404/Utility page doesn't work on Liferay SaaS

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We created a custom utility page and marked it as...

Why isn't structure with "Upload" field not working?

legacy Troubleshooting

Issue The upload field of a Liferay structure is in broken state when user performs any action. Environment Liferay DXP 7.4 Resolution Structure with the "Upload" field is not working for the user. Open...

Utility page is not working

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Create a blank site. 3. Now, create two pages, on one page deploy the 'Product Publisher' and on another page 'Product Display'. 4. Create a Catalog. 5....

java.io.FileNotFoundException after migration to Advanced File System Store

legacy Troubleshooting

Issue We configured the Advanced File System Store and performed the Documents Migration. At the end of the process we see that the directory structure was created, however, the folders are empty. When starting...

How can I enable reCAPTCHA in my Liferay SaaS environment

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue In my Liferay SaaS environment I cannot see the option to...

Forms are not appearing - "global is not defined"

legacy Troubleshooting

Issue Forms are loaded but cannot be edited in production, or Add to Cart button disappears, meanwhile error like Uncaught (in promise) ReferenceError: global is not defined will be observed in the front-end....

'compileOnly' is not allowed as it is defined as 'canBeResolved=false'

legacy Troubleshooting

Issue Some build actions fails upgrading the workspace from gradle 6 to 7 eg: $ blade gw eclipse * What went wrong: Execution failed for task ':modules:xxxxxxxxxxxxx:eclipseClasspath'. > Resolving dependency...

Getting welcome_bg.jpg missing reference error when trying to import a LAR file

legacy Troubleshooting

Issue When trying to import a LAR file, the following error message is being displayed in the UI: There are missing references that could not be found in the current environment. Please import the following elements...

"Uncaught (in promise) ReferenceError: global is not defined" or "Error: Load timeout for modules" errors reported in the front end.

legacy Troubleshooting

Issue There are "Uncaught (in promise) ReferenceError: global is not defined" or "Error: Load timeout for modules" errors reported in the browser console and cause some abnormal behavior like some buttons disappearing,...

Checking for vulnerability to CVE-2022-42889

legacy Troubleshooting

Issue Is our Liferay instance vulnerable to CVE-2022-42889? Environment DXP 7.4, DXP 7.3, DXP 7.2, DXP 7.1, DXP 7.0 Resolution Look for commons-text in ${liferay.home}/license/versions.html, if you do not find it, you...

ADA Accessibility - the "Select" button is missing an accessible label

legacy Troubleshooting

Issue Expected Result: I expect the "Select" button to have an accessible label, such as "Select [Parent Organization] Button" Actual Result: "Select" button is announced simply as "Select" Steps to Reproduce:...

ADA Accessibility - in User Roles the "Remove" button is missing an accessible label

legacy Troubleshooting

Issue Expected Result: I expect the "Remove" button to have an accessible label, such as "Remove Role for [user name]" Actual Result: "Remove" button is announced simply as "Unlabeled zero button" Steps to...

Configuring Virtual Hosts for Site URLs

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We have a new site in our dev environment for which we want to...

Configuring Multiple Domain Names Pointing to the Same Virtual Instances (Liferay PaaS)

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We have several Virtual Instances. Each one of this virtual instances...

ADA Accessibility - the "Choose" button is missing an accessible label

legacy Troubleshooting

Issue Expected Result: I expect the "Choose" button to have an accessible label, such as "Choose [organization name]" Actual Result: "Choose" button is announced simply as "Unlabeled zero button" Steps to...

Date Translation Issues in Web Contents

legacy Troubleshooting

Issue I created Web Content in the default English language and added a Date field to it. When I try to translate this Date field into another language, the translation is not generated correctly. Environment Liferay DXP...

Search engine shows a different hostname in the title than the one that is in use when using Virtual Instances

legacy Troubleshooting

Issue In the event that the Liferay DXP site is in a virtual instance, and is indexed by a Search Engine, the hostname appears to be incorrectly set in the resulting title Environment Liferay DXP 7.4 using virtual...

Unable to save Site Virtual Host - ERROR Duplicate entry for key 'IX_76A64FBE'.

legacy Troubleshooting

Issue When attempting to add a new Virtual Host in the Site Configurations, it is not possible to save the changes, and an error message appears in the portal's UI: "Error: Your request failed to complete." In...

ADA Accessibility - the "Remove" button is missing an accessible label

legacy Troubleshooting

Issue Expected Result: I expect the "Remove" button to have an accessible label, such as "Remove [user name]" Actual Result: "Remove" button is announced simply as "Unlabeled zero button" Steps to Reproduce:...

Reviewer is unable to open the file after downloading from workflow task

legacy Troubleshooting

Issue In the workflow task when the reviewer downloads the file, the users are unable to open it because in the properties it shows a '0' byte. Steps to reproduce: Navigate to Control Panel > Users and...

Clear Analytics Cloud configurations

legacy Troubleshooting

Issue I would like to clone my environment, but an Analytics Cloud token can only be used by one DXP instance at a time. How do I remove the token from my cloned environment to keep it from disconnecting my...

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