Site Search - Liferay Learn

Duplicate user errors when setting up a SAML Authentication to replace an existing Token-Based SSO

Issue When trying to set up a SAML authentication to replace existing Token-Based SSO, there are errors that populate stating that the user and/or email address is already in use. A user with company 1xxxx and email...

How to create a filter by status using GraphQL

legacy Troubleshooting

Issue If you need to filter by status and execute this query: query{ c { countrieses (filter:"status eq pending"){ items { status id selected } } } } You'll get this error: { "errors": [ { "message": "Exception while...

RoleLocalServiceUtil.addRole creates the role in the main instance

legacy Troubleshooting

Issue We are trying to use the scripting console to create roles. Either we are not doing this correctly, or something is not working correctly. When creating the roles we use RoleLocalServiceUtil.addRole to which we pass...

Why does %E2%80%8B appear at the end of my friendly URL?

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue A friendly URL has been configured, but when accessing the link,...

Journal Search Services Were Removed

legacy Troubleshooting

Issue My custom code uses JournalArticleLocalServiceUtil.search API and it is not working in 7.4 U72 anymore. Environment Liferay DXP 7.4 Resolution This API (JSONWS: journal.journalarticle/search) is removed by LPS-179287...

The single approver doesn't work when Groovy has been added to the blacklist

legacy Troubleshooting

Issue Workflow doesn't work if I add com.liferay.portal.scripting.groovy.internal.GroovyExecutor to the blacklist file com.liferay.portal.component.blacklist.internal.ComponentBlacklistConfiguration.config ...

Clean previous deployments which are stuck in a "in progress" status

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue You have run several deployments in the same environment and...

An Error is encountered when using Patching Tool 4.0.1 to install patches for Liferay 7.3.

legacy Troubleshooting

Issue An Error is encountered when using Patching Tool 4.0.1 to install patches for Liferay 7.3: Upon running: patching-tool.bat info: Problem while reading patch...

Changes made to Questions widget configuration aren't reflected after being saved

legacy Troubleshooting

Issue Changes made to the field layouts in the Configuration page for the Questions widget are not being reflected on the page where the widget is deployed. This issue can be reproduced with the following steps. Start...

Downloading Backups via the CLI Tool

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We use CLI to download the database backup but the download is failed...

The warning 'This field is reruired.' can't be displayed properly under the Select From List in a multistep form

legacy Troubleshooting

Issue The warning of the required field can't be displayed properly in a multistep form under the Select From List as below: Environment Liferay DXP 7.1 Resolution This was fixed by LPS-197367, please open a help center...

Error when uploading document via WebDAV

legacy Troubleshooting

Issue When trying to upload a document with required fields by WebDAV, the following error is shown: "Error while copying file": There was an error copy the file into...

Error When Installing Liferay Developer Studio on a MacBook Pro M1

legacy Troubleshooting

Issue I would like to install Liferay Developer Studio on a MacBook Pro M1 computer When trying to install an error message is received "LiferayWorkspace-[date]-osx-installer" cannot be opened because the developer...

Re-indexing is not working properly

legacy Troubleshooting

Issue When performing the full re-indexing the following error appears in the logs org.elasticsearch.ElasticsearchStatusException: ElasticsearchStatusException[Elasticsearch exception...

Is it possible to clean up DDMTemplateVersion table? How?

legacy Troubleshooting

Issue DDMTemplateVersion table has many records and we are not using it. In addition, it can cause some minor performance issues. Is it possible to clean up that table? Environment Liferay DXP 7.4+ Resolution NOTE: Be...

When using Firefox 119.0 I cannot write in editable fields

legacy Troubleshooting

Issue Unable to edit or fill web contents, I can't edit fields in the forms, The keyboard doesn't appear when creating or editing an event in the calendar. Environment DXP 7.0, DXP 7.1, DXP 7.2 and DXP 7.3 DXP...

Users are not able to log in due to transaction lock errors in database

legacy Troubleshooting

Issue Some users are not able to log in to the environment, even after clearing the database cache The user generally encounters a temporarily unavailable banner or a not authorized 401 error The following transaction...

Service shows as starting in the UI and not completing

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Around Oct. 9th, 2023, after deployment, console shows...

Admin user can't access anything

legacy Troubleshooting

Issue We created a cloud environment, cloning our local environment, and while the local admin user works well, the cloud admin doesn't seem to have the same rights and can't access anything an admin...

"Unknown product version" error

legacy Troubleshooting

Issue I received "Unknown product version" error while I wanted to use my new hotfix. Environment Liferay DXP 7.3,dxp-2-7310,hotfix-2058-7310 Resolution The reason for the Patching Tool to display the...

Backup fails with Error: Retry total time limit exceeded

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Backup failed with the below exception:...

The product name is not displayed

legacy Troubleshooting

Issue The product name is not displayed Steps to reproduce: 1. Go to product menu > Commerce > Product 2. Create a product > Publish 3. On the product menu go to Control Panel > Objects 4. Create an Object by...

Not getting Snippet field in the Document object which is required for Search Summary purpose

legacy Troubleshooting

Issue Snippet field doesn't get returned after using SearchRequestBuilderFactory to create the Search Request following Liferay's official documentation. Environment DXP 7.4 Resolution In order to get a...

Order Date Range filter

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Create a site using the Speedwell template. 3. Add an item to the cart. 4. Check the order date (Control Panel > Commerce > Order). For example, if the order...

Uploaded images are not visible to Guest users

legacy Troubleshooting

Issue Guest (Unauthenticated ) users are unable to see the images when uploaded in a folder via the portlet "Document and Media" even though "View" permission is enabled. Steps to reproduce: Navigate to...

Placed Orders page showing blank

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Create a site with a minium site template. 3. Create a user with view permissions of 'Order', 'Channel', 'Catalogs', and 'Accounts'. 4. Provide membership of...

Search suggestions not coming for guest user in the search bar

legacy Troubleshooting

Issue Search suggestions related to the commerce products not showing to the guest user but is working for logged-in user (using blank site template). Environment DXP 7.4 Resolution This behavior is fixed...

Page does not appear in the sitemap widget

legacy Troubleshooting

Issue Some of the pages created in site builder are not visible on the sitemap widget. Sitemap widget is dropped on a content page. Environment Liferay DXP 7.4 Resolution Navigate to Site Menu > Site...

Published web content has document URLs changed

legacy Troubleshooting

Issue We added page numbers to many of our document links. When this content is displayed you can click on the document links with page numbers and it will open the document to that page. When Published to Live,...

The language settings in the site settings are reflected in the language selector on the Terms of Use screen.

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....

Editing a field in a fieldgroup is not working as expected

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When you make a change in a fieldgroup that is being...

Vulnerability in CKeditor 4.18.0

legacy Troubleshooting

Issue In Liferay, a vulnerable version of CKEditor 4.18.0 is being used. The vulnerability CVE-2023-28439 is present in the CKEditor versions less than 4.21.0. Environment Liferay DXP 7.0+ Resolution The observed...

Unable to add Calendar event when setting "Display Scheduler Only"

legacy Troubleshooting

Issue Add a Calendar widget on the page Enter the Configurations for the widget Switch to Display Settings tab and select Display Scheduler Only option Unselect the 2 other options and Save Click Add Event button in...

Nested Azure AD Groups are not assigned to Liferay groups

legacy Troubleshooting

Issue You want to assign Liferay user groups via dynamic Azure AD groups when logging in with SAML. For this, certain rules of Azure AD groups are in place based on your needs. There might be an issue where nested...

Troubleshooting Performance Issues in Liferay PaaS

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Performance issues can manifest in various different symptoms,...

Broken master page template after importing LAR file between environments

legacy Troubleshooting

Issue When importing a .lar file between environments, when accessing the Master Page, a 404 error is displayed and the page is not displayed Environment DXP 7.4 Resolution This behavior is an error identified in the...

Inconsistency of the user's LoginDate in the exported CSV file

legacy Troubleshooting

Issue Getting inconsistent user login date format in CSV file after exporting the users. Steps to reproduce: Add the last login date to the portal-ext.properties file, and reference the article for the same:...

HTTP/2 Rapid reset attack mitigation in Liferay PaaS (CVE-2023-44487)

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue If you are using HTTP/2, nginx and below tomcat...

Commerce: checkout address drop-down not showing all addresses

legacy Troubleshooting

Learn more: Search Result Limit with Elasticsearch: Mitigating "Result window is too large." errors with index.max_result_window Issue When user checks out, in the shipping address drop-down some addresses cannot be found...

Form Cannot Save Due to Size

legacy Troubleshooting

Issue When trying to save a large form, the following error is pushed out, "The Page was not displayed because the entity was too large." This is common for environments that are using a V1 Web Application Firewall...

Search Results