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Portlet drop-down menus don't collapse with a custom theme
Issue When deploying a custom theme generated using the Theme Generator, the drop-down navigation menu of a portlet (in mobile view) does not close/collapse after the menu is expanded. This behavior does not occur when the page is using Classic Theme. Environment Liferay DXP 7.3...
How to resolve "User 'x' must have 'y' permission" errors encountered while performing staging publication processes
Issue Our team would like our staging managers to not be administrators, so we are only providing them with select permissions. However, publication attempts encounter errors such as:  ERROR [liferay/background_task-1][EventRemotePropagatorExportImportLifecycleListener:222] Unable to...
Text Area (text fields with multiple line) no working in IE
Issue Steps to Reproduce: 1) Take Liferay-dxp-tomcat-7.2.10-ga1 and install fix-pack dxp-1. 2) Go to Content > Forms. 3) Add a new Form. 4) Add text field. 5) Set text field as multiple lines. 6) Publish Form. 7) Now enter any character in the text field. Expected Result: The character...
Empty style selector in Page Fragments
Issue Steps to reproduce the issue: Create a page fragment with any text and publish it Drag it on a content page Publish the page Open the developer tool and inspect the fragment source code, you will get an empty css selector Copy the whole source code and validate on...
SAML certificate renewal are not being replicated immediately on my Liferay PaaS cluster.
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue SAML certificate renewal are not being replicated immediately on my Liferay PaaS  cluster. Environment Liferay PaaS Resolution This...
Unable to define user in a Workflow Definition by identifier other than user-id
Issue When writing a Workflow Definition, I want to specify a user to receive a Workflow notification by an identifier such as screen-name or email-address. However, when I attempt to define the user by these identifiers, I see that the code is automatically removed, for example:...
Sensitive Information disclosed via Application Status 400 Error
Issue Application Server errors at times may identify software, software versioning and hint at how user input is processed. This sample trace to demonstrate was triggered by having invalid characters (namely a set of square brackets '[ ]' ) in a given URL. Tomcat considers the address...
Commerce modules fail to deploy due following license expiration
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue There has been a documented case where Commerce modules fail to deploy following license expiration and redeployment WARN...
Tooltip Messages appear twice when hovering over icon
Issue User sees tooltip messages appearing twice when hovering over various icons (i.e. help icon) throughout the portal.  Environment DXP 7.2 GA1 to Fix Pack 9 Resolution This behavior is caused by a regression bug and should be fully resolved in an upcoming Fix Pack (possibly Fix Pack...
Authorising 'Data Source' using https/http
Issue When authorizing from analytics, observed an error which seems like the 'HTTPS' request is getting converted to 'HTTP'. Environment Liferay 7.2 Resolution The browser never makes a request, it's AC which makes a request to the server in order to pull data. Therefore, in order for...
The Refresh CAPTCHA option does not work
Issue The Refresh CAPTCHA button in the form seems to be disabled, it does not respond. Environment Liferay DXP 7.2 Fix Pack 6+ Resolution Please install Liferay DXP 7.2 Fix Pack 9+ Or request a Hotfix with the LPS-111714 Additional Information Enabling CAPTCHA on Form Submissions...
Unable to save Instance Settings modifications
Issue When I make some configuration change in instance settings and click save, the page breaks (menus are gone) and the changes are not stored. In the logs I see a stacktrace is thrown, with parts like these:       ERROR [http-nio-8080-exec-4][PortletServlet:112]...
"JSON text did not start with array or object and option to allow fragments not set" error on Liferay Screens iOS-SDK
Issue When trying to login on Liferay-iOS-SDK Screenlet on a DXP 7.0+ project, the operation will fail, throwing the below error: "LoginScreenlet | Failed to log in: Error Domain=com.liferay.mobile.sdk Code=1 \ "json-parsing-error\" UserInfo={NSLocalizedDescription=json-parsing-error,...
Receiving no 'View Usage' count with embedded web content after deploying a custom theme
Issue The usage count in 'view usages' does not change when the web content is embedded through the theme Steps to reproduce Create 'Site' Create 'Content Pages' Create 'Web Content' Copy the friendly URL of the above web content Deploy the custom theme. Go to the 'Site Builder' > page...
Elasticsearch 7.10 breaks Workflow Metrics in DXP 7.3 GA1
Environment Liferay DXP 7.3 GA1 Elasticsearch 7.10+ Symptom When Liferay DXP 7.3 is configured to connect to Elasticsearch 7.10, navigating to Applications Menu > Workflow > Metrics and selecting a workflow entry (like "Single Approver") generates the errors below in the console. The...
Unable to display web content preview in Site Administration
Issue When trying to display a web content preview through the web content admin portlet: Administrators may notice various issues: The preview does not load at all The preview loads, then disappears The preview appears with visual errors and distortions There are errors in the browser's...
Unable to create IDP in SAML configuration with error “java.lang.RuntimeException: java.lang.NullPointerException”
Issue Unable to create IDP in SAML configuration with error “java.lang.RuntimeException: java.lang.NullPointerException” 2021-01-08 18:31:29.437 DEBUG [default task-193][SamlAdminPortlet:74] java.lang.NullPointerException java.lang.RuntimeException: java.lang.NullPointerException at...
No content shown in Content Pages responsive mode
Issue When trying to preview a Content Page in responsive mode on DXP 7.3 (Tablet, Landscape Phone, Portrait Phone), no content will be shown: Environment Liferay DXP 7.3 Resolution Warning! Being this issue related to the custom theme used, the root causes can be several. Only a...
Logs are flooded with errors of java.lang.IndexOutOfBoundsException
Issue The following error shows constantly on the logs: ERROR [catalina-exec-54][LiferayMethodExceptionEventHandler:34] java.lang.IndexOutOfBoundsException: Index: 2, Size: 2 java.lang.IndexOutOfBoundsException: Index: 2, Size: 2 Environment Portal 6.2 DXP 7.0 Resolution There are two...
Validation on Forms
Issue Enable validation on the field(like Mobile Number) as Number then the field should not accept character or it should give an error message. Environment Liferay DXP 7.0(fix-pack de-32) Resolution The observed behavior is resolved and fixed by LPS-77783 which was released...
Validation on Forms(Numbers)
Issue  Validation is not working for the text field(Mobile Number). Put validation like if the value is greater than 9999999999 it should say Invalid Mobile Number. Environment Liferay DXP(fix-pack de-32) Resolution The observed behavior is resolved and fixed in liferay-fix-pack-de-96....
Got the error "saml-hook.war does not support this version of Liferay" after deploying the Liferay Connector to SAML 2.0 lpkg
Issue Got the error saml-hook.war does not support this version of Liferay in log after deploying the SAML 2.0 lpkg (version 6.0.0) on DXP 7.1 fix pack dxp-18 Environment Liferay DXP 7.1 Resolution The root cause for this error is that the incorrect SAML 2.0 lpkg version was deployed. To...
Site is insecure after adding a new custom domain into Liferay Cloud
Issue After adding a new custom domain, the SSL certificate is no longer working and a website (in which the certificate was working just fine before) is now marked as insecure.  Environment Liferay Cloud with no custom SSL Resolution Check if this new custom domain is pointing to the...
After Reindexing, unable to view latest 'Web Content'
Issue After reindexing, "The portal is currently reindexing" message has been seen on the portal and the latest web contents are not displaying on the portal pages. Environment Liferay 7.0 de-92 Resolution Obtain the backgroundTaskId of the record Perform the delete operation from a...
Same result counts from 'Portletpreferences Table'
Issue Reverting the theme is not deleting the portlet settings. Steps to reproduce the issue after deployed custom 'Theme' consists of embedded 'Web Content'. Navigate to the home page Verify web content. Execute the 'SELECT * FROM PortletPreferences;' Received the 83 results (At my...
SAML Authentication Issue: Message context was not authenticated
Issue After enabling the SAML, when the user is trying to log in, authentication failed with the following message. ERROR [http-nio-8080-exec-36][BaseSamlStrutsAction:59] org.opensaml.messaging.handler.MessageHandlerException: Message context was not authenticated Caused by:...
Favicon not showing on legacy Microsoft Edge
Issue Liferay DXP is running locally on http://localhost:8080 Liferay DXP favicon doesn't show up on Microsoft Edge legacy (EdgeHTML) v.18 or lower. Instead, a dummy favicon placeholder will be shown: On the same browser, the favicon will appear when reaching Liferay DXP through the...
Define Permissions page crashes with a large number of groups on MS SQL Server
Issue When a large number of Organizations are added in the portal (More than 200,000), the "Define Permission" screen breaks down and appears to be blank when clicked on Summary -> Control Panel -> General Permissions, or any permissions on the page. Note: The issue is observed when...
HTTP 500 error when logging in via Liferay App Screen
Issue Users may occasionally be unable to authenticate in Liferay DXP with Liferay Screens for Android. The following errors might be observed in the web server logs: POST /c/portal/login HTTP/1.1" 500 And the mobile devices may show: Cookie invalid or empty Environment Liferay DXP 7.0+...
Message displayed when "Paste" operation is used in editing web content (CKEditor)
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please use the feedback button to let us know. Issue The following message is...
Dev Studio 3.9.0 does not start up with macOS Big Sur
Issue Due to an issue with the bundled version of Eclipse, Dev Studio 3.9.0 on macOS Big Sur fails to start up, showing an error message "Alert: Failed to create the Java Virtual Machine." Environment Dev Studio 3.9.0 Resolution A future Dev Studio release will have the updated Eclipse...
DNSName components must begin with a letter error while starting LDAP server in Apache DS
Issue During the configuration of Apache DS I encountered an issue that resulted in an IOException that interfered with starting the LDAP server: ERROR [org.apache.directory.server.wrapper.ApacheDsTanukiWrapper] - Failed to start the service....
Landing page redirection is not working after SAML configuration
Issue Once the SAML is configured the Landing Page redirection is not redirecting to the desired page. Environment Liferay DXP 7.1 Resolution The pre and post-login actions (like DefaultLandingPage actions) are not compatible with AutoLogin solutions (like SAML). These pre and post-login...
When pasting a content into the Liferay editor, all the formatting is lost
Issue After installing a Fix Pack, when an HTML content is pasted to the Liferay Web Content editor, all the format is lost, it no longer respects the styles. Environment Liferay DXP 7.0 Fix Pack 62+ Liferay DXP 7.1 Fix Pack 3+ Resolution Please install Liferay DXP 7.0 Fix Pack 84+ or...
Site Facet is not working properly
Issue Steps to reproduce Create the sites - site 1, site 2, site 3. Create the page named "search" Drag the "search result" and "site facet" portlet to enable search on this page. Search for any site. Expected Behavior: A list of matched keyword/list of all sites should be available to...
Resolving a "compressed-looking" control panel menu in a custom 7.3 theme
Issue While attempting to upgrade our custom theme from 7.2 to 7.3, we have run into an issue where there is a "compressed" look for the new top-right control panel menu when comparing the custom theme with the classic theme (with less vertical white space than the Classic theme).  What...
Getting "Unresolved requirement osgi.extender=liferay.frontend.js.portlet" when deploying a JavaScript Widget on Liferay DXP 7.1
Issue Developers create a JavaScript widget as per Creating and Bundling JavaScript Widgets with JavaScript Tooling  The below error will be printed upon deployment: INFO [com.liferay.portal.kernel.deploy.auto.AutoDeployScanner][AutoDeployDir:259] Processing my-project-1.0.0.jar ERROR...
Liferay DXP starts as a clean installation after restoring an on-premises DXP backup in Liferay PaaS
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Some databases manage the table names in lower case (e.g., PostgreSQL). A backup coming from this kind of databases normally is not...
How to resolve a "Failed to define class from Service Module Loader" error
Issue Upon installation of security-hotfix-lsv-45 in Liferay Portal bundled with JBoss, a "Failed to define class" error is generated in the Liferay logs. Failed to define class com.liferay.portal.security.xml.SecureXMLFactoryProviderImpl in Module "deployment.ROOT.war:main" from Service...
Full support for Unicode in a Liferay PaaS database
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Emoji symbols can not be stored in database, for example as part of a new web content.  In the Liferay service's log you get this...

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