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Custom event data sent to Analytics Cloud is not shown on the UI
Issue Custom event data is sent to Analytics Cloud using Javascript code. When I view the custom events in the workspace, I cannot see them. There is no response in the console tab either. Environment Analytics Cloud Resolution Please check your code if it fits our documentation:...
Portal prints error stacktrace on the browser, disclosing technical information
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When navigating some incorrectly crafted URLs (ex.:...
How to exclude precompiled JSP files from the original module when extending modules?
Issue After implementing and deploying an extended module, changes in JSP files are not shown. When extending modules, how can I prevent precompiled original JSPs from being included in the resulting JAR? Environment Liferay DXP 7.0+ Resolution Note: Customization with Ext projects is...
No data in Google Analytics after setting Measurement ID in Liferay
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After setting the Google Analytics Measurement ID in Liferay, data is not being collected in Google Analytics. Environment Liferay...
Installation of OSGI Modules are skipped during hotfix installation on 7.2 SP6 Bundle
Issue It has been reported that when installing a hotfix on an SP-6 bundle, whether it has been upgraded to Fix Pack 18 or not, users encounter a message similar to the one below, which states that certain modules will not be installed. Only 7.2 SP-6 bundles are affected by this issue...
Images are not showing related to the option in the product detail widget
Issue Steps to reproduce: 1. Start Liferay DXP 7.1 fix-pack-16. 2. Create a Speedwell Site. 3. Edit one of the Products or create a new product. 4. Add an Option that has at least two values e.g. 'Option A', 'Option B'. 5. Navigate to media and upload two separate images for the two...
Blog subscription email for blogs added on content page adds wrong re-direct URL
Issue Email received by a blog subscriber redirects to a control panel based URL when clicking on "Read More" button. Steps to reproduce the issue: 1. Login as Admin (User A) and add a new Content Page. 2. Add a Blogs portlet to the Content Page. 3. Add a new user(User B) with Site...
My name is displayed truncated in My Profile on Tablet/Mobile
Issue When I access My Profile from the user menu on main site, on a tablet or mobile device, I see my name truncated. Environment Liferay DXP 7.3 Service Pack 3 Resolution Please request a Hotfix with LPS-154810 to resolve the issue. Additional Information Liferay DXP Patching Tool...
Unable to send message: 554 X.X.XXX SendAsDenied
Issue When sending emails, the error "unable to send message: 554 X.X.XXX SendAsDenied" occurs. Steps to reproduce: 1. Configure the outlook mail server to send email notifications in Liferay 2. Sometimes, the following errors occurred while sending emails. 2022-06-26 09:55:21.121 ERROR...
Unable to save products/price list/discount tabs in product group
Issue The save button is not working in Product Group on Products/Price List/Discount tabs. Steps to reproduce: 1. Navigate to Control Panel > Commerce >Product Groups. 2. Select any group and go to the Products/Price Lists/Discounts tab. 3. Click Save. Expected Result: After clicking on...
JSESSIONID not secure by default
Issue The JSESSIONID cookie that comes with Liferay requests in the browser is not secure by default when inspected in the browser. Environment Liferay DXP 7.3 Resolution Set the JSESSIONID in web.xml to secure: <session-config> <cookie-config> <http-only>true</http-only>...
Missing Search Indices After Restart/Redeploy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Upon restarting or redeploying the search service, you may notice that Liferay indices may be missing within your environment....
Could not connect to the SMTP host exceptions
Issue When sending emails, the error "unable to send message: Could not connect to SMTP host: smtp.office365.com, port: 587" occurs. Steps to reproduce: 1. Configure the outlook mail server to send email notifications in Liferay 2. Sometimes, the following errors occurred while sending...
'View' option is displayed when the user can edit it
Issue View option is always displayed Steps to Reproduce: 1) Navigate to Object Admin 2) Create an object 3) Click on the kebab menu Expected Behavior: 'Edit' is displayed instead of 'View' 'View' is displayed only when the user cannot edit it Observed Behavior: 'View' is always...
This site can't be reached error
Issue The website is inaccessible whenever a user attempts to upload a file larger than 102400k in size. Steps to reproduce: 1. Start Liferay Portal 6.2. 2. Click on Admin > Control Panel. 3. Navigate to Document & Media under content. 4. Upload a document of size larger than 102400k....
Migrated site template creates a site without the page templates
Issue After migrating our database from Liferay 6.2 to DXP 7.3, we wanted to add a new site using a certain migrated template. After choosing it, we receive the following errors and we need to stop the server: ERROR [http-nio-9080-exec-3][LoggerExportImportLifecycleListener:236] Portlet...
Upgrade failed with no logs, certain modules are not upgraded
Issue We do not have anything in our upgrade logs after we tried to upgrade from 6.2 to DXP 7.3. We ran this command in gogo shell (7.3), upgrade:check , and found these modules that have not been updated yet, e.g.: There are upgrade processes available for...
Blocks in object layout cannot be deleted by the user
Issue The user cannot delete a block in the object layout Steps to Reproduce: 1) Navigate to Menu > Control Panel > Objects 2) Create a new object (with fields) 3) Define the layout of the object 4) Add a tab and a block 5) Add a field to a block and save 6) Navigate to Layout 7)...
Unable to delete commerce product
Issue Steps to reproduce: 1. Start Liferay DXP 7.1 fix-pack-16 + Commerce Version 2.0.7. 2. Create a site using minium template. 3. Delete the created site. 4. Now, delete the created products which were created by the template. Expected Result: All products must be deleted & the product...
Groovy Script Language fields are being replaced at source view by 'g' when definition is updated
Issue Steps to Reproduce: Go to Open Menu -> Applications -> Workflow -> Process Builder Add a new definition Go to source view Import the definition attached Back do Diagram View Click on Publish Button (See the Unfriendly message) Go to source view again Look for the groovy at line 167...
Staging publish fails after migration with an ORMException or StaleObjectStateException
Issue After migrating the Liferay DXP 7.3 environment, the publication process of publishing from the staging server to the live server fails due to an ORMException or a StaleObjectStateException. The new staging environment database was setup by copying over the old staging environment...
Web Content Scheduler timings are incorrect on the UI, and so are not being scheduled at the required time
Issue Users are attempting to schedule the display of 'Webcontent' at a specific time. However, it is not being scheduled at the precise time. It is scheduled after an indeterminate period of time. Environment Liferay DXP 7.4 Resolution Usually, users set the portal's and current user's...
Partial search not working properly in Site Administration menus
Issue Using the Toolbar Search functionality under the menus of Site Administration (such as Web Content, Blogs, Workflow submissions, etc.) will not return records as expected when the asterisk wildcard is in use in conjunction with only a substring of a record and without the first...
English (United States) cannot be removed from the list of available locales
Issue This document describes a scenario where English (United States) could not be removed from the list of available locales during the initial setup (also known as the Portal Setup Wizard) In this example, we want to try and set English (Australia) as our default locale, so we...
Liferay Developer Tools .zip File Not Available
Issue I need a zip version of Liferay Developer Tools that does not require local admin rights. Resolution Liferay does not provide .zip files for Liferay Developer Tools. This is because such a method could be used to circumvent restrictions organizations often intentionally put in...
ElasticsearchStatusException: reason=rejected execution of coordinating operation
Issue The reindexing is completed but the data is not completely showing on the page. The following error is observed: ERROR [liferay/background_task-10][SearchEngineInitializer:168] Error encountered while reindexing java.util.concurrent.ExecutionException:...
When another option is selected, the Role Name dropdown does not reset
Issue When another option is selected, the Role Name dropdown is not clean. Steps to Reproduce: Navigate to Menu > Workflow > Process Builder > New Workflow 1) Drag and drop a Task node on the diagram 2) Click on 'New' on the notifications panel, at the sidebar 3) Fill the required...
Add Alloy Editor buttons for fragments with text
Issue Trying to new buttons to Alloy Editor in fragments with text is not working. What should be the appropriate editor's configuration? Environment Liferay DXP 7.2, 7.3 Resolution The documentation articles Adding a Button to the Add Toolbar and Adding a Button to a Styles Toolbar...
JQuery does not work when enabled in Update 26
Issue JQuery does not work when enabled if Liferay DXP 7.4 Update 26 is installed. It was working at least up til Update 23 When JQuery is enabled in the Control Panel, if web content is added that contains the following script, the content does not display.  <div id='temp'></div>    ...
.heic format cannot be previewed
Issue The preview of an uploaded image with the .heic extension fails. Steps to Reproduce: 1) Start a Liferay server 2) Setup and enable ImageMagick (with HEIC support) 3) Navigate to System Settings > Adaptive Media > Images  3.1) Add an entry for Supported Mime Type: image/heic  3.2)...
The .heic file format is not supported in profile image
Issue Issues while uploading a profile photo taken with an iPhone camera since the extension is .heic, which causes errors. Even if tried to upload via control panel options, the issue may persist with the same extension files. 1) Start Clean instance of Liferay 7.2 2) Update...
DocumentException during upgrade process while reading META-INF/portal-hbm.xml
Issue A DocumentException is thrown at certain point when you run the upgrade process from the Gogo Shell using command upgrade:run or upgrade:runAll You can find a stack trace similar to the following in the upgrade.log: com.liferay.portal.kernel.upgrade.UpgradeException:...
Page Tree Search results difficult to read when using a custom theme
Issue When searching in the page tree, the results are formatted in such a way that they are difficult to read and select the correct item from them. This happens when there are several levels of child pages in the tree and a custom theme is applied, which is generated with the Liferay...
Many white spaces when looking at the page's source code
Issue If the page is associated with a Master Page template that contains a Documents and Multimedia widget, when we look at the source code of the page, there are many white spaces. We added the property com.liferay.portal.servlet.filters.strip.StripFilter=true to the...
The maximum number of submissions allowed for this form has been reached
Issue I have a form with an Upload field on it and sometimes I get this error under that field: "The maximum number of submissions allowed for this form has been reached" Environment DXP 7.3 DXP 7.4 Resolution There is a limit for how many submissions a guest user can do for a form with...
Restore process is stuck at xx % in trial environment
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The restore process will not complete in our trial environment When restoring our sandbox environment from a backup, the process only...
Cannot assign roles unless the User role has permission to view the Administrator role
Issue No new roles can be assigned if the User's View permission on the Administrator role is revoked. Steps to reproduce: 1) Startup Liferay server 2) Log in as your administrator 3) Create a role, call it 'testRole' for example and give it the following permissions: Portal: View...
Assign a Display Page Templates to multiple Web content after migrating from a previous version of DXP 7.1
Issue In versions prior to 7.1 there were no Display Page Templates to use with web contents. After migrating to 7.1+, we can create a default Display Page Template associated to an existing web content structure from Design > Page Templates > Display Page Templates. If we edit an...
Custom domains do not accept wildcard
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After modifying the webserver service to add new custom domains, the server doesn't start. The changes were added to the LCP.json...
Unable to save 'Apply Tax To' as 'Shipping Address' in tax calculation
Issue Steps to reproduce: 1. Start Liferay DXP 7.3 2. Create a 'Minium' Site. 3. Navigate to Channels. 4. Select the channel. 5. Click on 'By Address' under Tax Calculations. 6. Navigate to 'Tax Rate Settings' and select Shipping Adress in Appy Tax To. 7. Click on the '+' icon and fill...

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