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Issue When I try to publish a workflow I get the following error: Error: Unable to parse definition And the workflow is not published. Environment Liferay DXP 7.4 Resolution WARNING! The error may happen due to several reasons, the one that follows is only one of the possible scenarios....

Issue At Content & Data > Web content, create a new web content and add a table in it In the table properties there is no option to add a role Expected result: role="presentation" can be added to tables, therefore guest users using accessibility tool have better experience and implicit...

Issue In CKeditor when editing a text and selecting a pre-formatted style other than Heading (e.g. Cited Work), then I am trying to set it back to Normal, the pre-formatted style remains and its tag could be seen when changing into Source View. CKEditor includes a Styles drop-down menu...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When attempting to deploy to Liferay Liferay PaaS, the build fails with the following error message: Some error has happened during...

Issue Document previews do not seem to be generated, we keep seeing the "Generating preview will take a few minutes" message. No errors in the logs. How can I troubleshoot or get more logs about what is happening during preview generation, what could go wrong? Environment 7.4 Resolution...

Issue After deploying the provisioned Liferay license, the Liferay bundle license is not activated and "This instance is not registered." error is thrown.  After going through the Activation Key Troubleshooting Guide, still having issues with the license. Environment DXP 7.0 Resolution...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue While creating a new DB user, it gets self-deleted upon server restart. Environment Liferay DXP 7.0 + Resolution Please follow the...

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue I accidentally deleted an admin user due to customization. How should I...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We need to load a module for restricting IP accesses from certain places. We need to enable "ngx_http_geoip_module" to achieve this...

Issue LDAP users not getting created upon sign in, preventing authentication and resulting in errors similar to: ERROR [https-jsse-nio-8443-exec-1][AutoLoginFilter:256] Current URL /portal/ generates exception: com.liferay.portal.kernel.exception.NoSuchUserException: No User exists with...

Issue When viewing the OAuth 2 administration> Scopes page as a regular admin in a virtual instance, longer text and their checkboxes are shifted over. Environment 7.4 Resolution Update to 7.4 u53+ LPS-168507, content:...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When attempting to edit a file using commands like vim, vi, emacs, pico, or nano in Liferay PaaS, a "command not found" message...

Issue After creating public and private pages in DXP 7.3 and then creating a Master Page Template Design and a Display Page Template Design with the private pages, you should be able to see private pages in the Navigation bar of "Private page display page template". But instead, you see...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Liferay Learn (learn.liferay.com) is not loading properly and looks distorted such as below when accessed. Environment Any browser...

Issue After setting dl.store.impl= in portal-upgrade-ext.properties and using the upgrade tool to upgrade from 7.0 to 7.4, login fields are greyed out in 7.4. Environment 7.4 Resolution Double check your upgrade configuration and process per 7.4 upgrade documentation. The presence of the...

Issue Filtering by date is not working in API explorer. Results return no objects and there are errors in the log similar to: java.lang.UnsupportedOperationException: Unsupported method getColumn with field name dateCreated Environment 7.4 Resolution Update to 7.4 u47+ LPS-163011,...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When attempting to export a fragment with a name containing accent or special characters, a blank page is displayed and the following...

Issue While searching for a content of Wiki Portlet in search tool having only Wiki as Current configuration, searched text is not highlighted. Steps to reproduce: 1. Start Liferay DXP 7.4 U30. 2. Create a wiki page. Navigate to Content and data > Wiki and create some content inside...

Issue The guest user observed the message "Redirecting to your identity provider" showed up before the OKTA user login screen showed up. The behavior just happened after upgrading the environment to 7.4 Update 56. We don't want the front-end users to see this message.  Environment...

Issue We receive an Error after inserting Moin.ai Javascript on a clean page.   Environment Liferay DXP 7.4   Resolution Currently, moin.ai is not a supported Chat Provider. Please find more information and the list of the supported Chat Providers here: Enabling Automated Live Chat...

Issue We are trying to import a LAR from one instance to another. We are noticing that if the LAR has structures which include fieldsets the following error is getting thrown while importing the LAR and the process is failing. There are missing references that could not be found in the...

Issue Patching tool commands fail with below error even when a new hotfix is placed inside patches folder: "The command has failed. Please see the log for details."  Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution This error occurs...

Issue Search facet widgets ignore the "Allow Empty Searches" option when used in conjunction with a Search Blueprint. When a search page is configured with Search Blueprint, search facets are being populated with content when a search is not performed, even when the "Allow Empty...

Issue An error "The content references a missing page" occurs when publishing a web content. I checked the content but I could not find any reference to invalid page.   Environment Liferay DXP 7.3   Resolution The missing page may be referenced by an old version of the web content. You...

Issue The following error is observed repeatedly in the log: ERROR [default task-522][runtime:60] Error executing FreeMarker template FreeMarker template error: Java method "com.liferay.portlet.expando.model.impl.ExpandoBridgeImpl.getAttribute(String)" threw an exception when invoked on...

Issue While creating the product via a headless API and providing the SKUs field, the price is not updated. It's showing as 0. Steps to reproduce: 1. Start Liferay DXP 7.4 U54. 2. Navigate to Commerce > Options. 3. Create option 'City' and provide the values 'Delhi' and 'Mumbai'. 4....

Issue Steps to reproduce: 1. Start Liferay 7.3 SP3. 2. Create a new blog entry. 3. Deploy the blog on the page. 4. Now, create a new Display Page Template. By navigating to Design > Page Templates > Display Page Templates. 5. Create a new entry for blogs. 6. Navigate to the page where...

Issue Steps to reproduce: 1. Start Liferay DXP 7.4  2. Navigate to the Global Site > Categorization > Categories. 3. Create more than 20 categories. 4. Now, navigate to Products > Click on FILTERS. 5. Select all the created filters. Expected Result: It'll filter the product and no...

Issue The following error is being reported in the logs multiple times: ERROR [http-nio2-8080-exec-132][JDBCExceptionReporter:234] Duplicate entry '0-3-925637128-com_liferay_product_navigation_user_personal_bar_w' for key 'IX_CB778855' Environment Liferay DXP 7.3 Liferay DXP 7.4...

Issue When creating a dynamic collection in a specific language and using that collection as a filter in Asset Publisher, the page does not display the content when the language is changed to a language other than the original language of the collection. Environment Liferay DXP 7.4...

Issue When you create a Site based on a Site Template, change the default localization settings of a the created Site and take away from the available locales, further changes to the Site Template are not propagated to the Site. Reproduction steps: Go to Control Panel → System Settings →...

Issue After updating our fix pack level, all publications in flight are outdated. Steps to reproduce the issue: Add new Publication called "lmp_excel_upd" Update Web Content in that Publication "lmp_excel_upd" for review, do not publish these changes. Upgrade to a newer version, that...

Issue The preview of a large video is not generated even when the FFmpeg video and audio converters are enabled. Environment Liferay DXP 7.4 Resolution Normally enabling FFmpeg audio and video converters is enough to get the video preview. In case of large videos, when the preview is not...

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Web content with text longer than 10923 characters does not appear in the...

Issue The Product Detail Widget is showing all options Steps to reproduce: 1) Make an option 'City' with four values and provide the names listed below. Delhi Mumbai Bangalore Pune 2) Create a product TEST 3) Add the option to the product and make it an SKU Contributor. 4) Create Delhi...

Issue The following error is being reported in the logs multiple times: ERROR [http-nio2-8080-exec-143][JDBCExceptionReporter:234] Duplicate entry '0-3-925637128-com_liferay_site_navigation_menu_web_portlet_SiteN' for key 'IX_CB778855' Environment Liferay DXP 7.3 Liferay DXP 7.4...

Issue I cannot publish Web content after including an email-type link. The UI shows this error: Error: Your request failed to complete Environment Liferay DXP 7.4 U60 - U69 Resolution Please update to Liferay DXP 7.4 Update 70+. Or request a Hotfix that includes LPS-178153 to resolve the...

Issue When I activate the three dot menu control, the JAWS announcement is not matching the actual key command. JAWS reads “Press space to activate the menu”, however, pressing space bar does not activate the menu. The menu is only activated by pressing the “enter” key. Steps to...

Issue If we disable "Show Header" in Site Builder > Pages > Public/Private Pages settings > Look and Feel > Show Header, the user icon is not there. How should a user log out in this case? Environment 7.2 Resolution There is a way to display the User Personal Menu in the Control Menu if...

Issue After adding a Tabs fragment to a page, the content page is broken and can no longer be edited. The portal logs show the following error: Unexpected error has occurred." and "ERROR [http-nio-8080-exec-1][FragmentRendererControllerImpl:120] Unable to render content of fragment entry...