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Users and Pages are not Visible
Issue The components User, UserGroup, and Layout have been re-indexed. However, Users and Pages are still not visible. Environment Liferay DXP 7.1 Resolution The possible cause of this is due to the cluster health as the red or yellow cluster status indicates one or more shards are...
Unable to search users in admin portal
Issue Re-indexing has been ongoing for quite some time, and certain users are not being searched in the admin portal or control panel section. Environment Liferay DXP 7.1 Resolution If the above issue arises in a cluster DXP node with an Elasticseach server, execute the following...
Maven based Liferay Workspace for DXP
Issue Unable to get the EE version of Liferay DXP while choosing maven in Liferay Developer Studio. Environment Liferay DXP 7.0+ Resolution User can manually change two configuration inside the pom.xml file to use DXP Find liferay.bom.version and change it's value to a dxp target...
Special character validation for product relation type
Issue Special Characters should not be allowed. Steps to reproduce: 1. Navigate to the System Settings -> Catalog -> Product Relations 2. Add new value as "<script>alert(1);</script>" 3. Save 4. Now, go to any product details 5. Click on Product Relation Observed Behavior: It will...
Workflow User Notifications triggered in State node throw NoSuchTaskInstanceTokenException
Issue When using notifications as part of the workflow, when triggered in a State node, the notifications are generated but when they are selected, the following exception appears in the logs 2023-05-09 20:47:25.666 ERROR [http-nio-8080-exec-9][WorkflowTaskUserNotificationHandler:295]...
Page not found error 404 when attempting to download a document in Documents and Media
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Page not found error 404 when attempting to download a document in Documents and Media. Prior to 7.4 U69, if an attempt was made to...
OOTB captcha is not readable
Issue Users are utilizing the OOTB Simple Captcha for security purposes; however, most of the time it's not readable. Environment Liferay DXP 7.4 Liferay Quarterly Releases Resolution To make the captcha image easier to read, please remove the following classes by navigating to System...
'Disable Autoscaling' button is disabled
Issue The user is unable to click on the 'Disable Autoscaling' button. Environment Liferay DXP 7.4 Resolution This issue usually happens when the user provides the Service Id different than the liferay. To disable the auto-scaling, kindly provide the 'liferay' in the Service Id....
Elasticsearch nodes are not discoverable
Issue Getting the below errors in the elastic search server, and hence the search is not working: [WARN ][o.e.d.PeerFinder ] [node1] address [10.199.131.143:9302], node [null], requesting [false] connection failed: [][10.199.131.143:9302] connect_timeout[30s] [WARN...
Image extensions inside product is not working properly
Issue Steps to reproduce: 1. Navigate to Commerce > Products. 2. Create any simple products. 3. Navigate to media. 4. Take any PDF and change its extension to "png". 5. Make sure png is accepted in the image upload. Actual Result: The image is getting uploaded. Expected Result: PDF files...
Proper date and time is not visible on media and inside Product Relations Tab
Issue Steps to reproduce: 1. Navigate to products. 2. Open any existing product. 3. Navigate to the media tab and notice it's showing the modified date as 2 months ago, 2 minutes ago, or 2 days ago. 4. The same behavior is also observable on the 'Product Relations' tab. Expected Result:...
Autotranslate Button Not Visible When Using Third-Party in Instance Settings
Issue When configuring a Third-Party for Translation in the Instance Settings, the Autotranslate button is not visible. Environment DXP 7.4 Resolution This is a known issue reported in LPS-187034.  Contact the Liferay support team to build a hotfix or update de portal to DXP 7.4 Update...
OpenID Connect Error - "Signed JWT rejected"
Issue When configuring authentication using OpenID Connect, login fails and the following error is reported: Unable to validate tokens: Signed JWT rejected: Another algorithm expected, or no matching key(s) found This error arises when the RS265 is not listed as the first supported...
How can I disable the Navigation Categories portlet filtering for the Asset Publisher portlet?
Issue Navigation Categories portlet displays Asset Publisher portlet entries based on category selection.  Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution To disable the category filtering go to Asset Publisher --> Configurations -->...
Gradle PKIX Certification Error for Maven Policy
Issue We are configuring a new environment and observing what looks to be a gradle license or certification related issue given the below error: openssl config failed system library no such process Failure build failed with an exception A problem occurred configuring root project ‘s’...
Asset Library Administrator/Owner can't access his/her Asset Library
Issue As an Asset Library Administrator/Owner you can't access Asset Libraries (neither through the Control Panel nor through the Site Administration Panel). Environment DXP 7.3 DXP 7.4 Resolution This can be achieved by creating a Regular Role with some specific permissions and then...
Guest Users Are Unable to View Web Content After Upgrade
Issue After upgrading from Liferay 7.2 to 7.4 we have observed that guest users are unable to view web content. In 7.2 we had unchecked the 'article view permissions' checkbox under system setting > web content, but this option is not available in 7.4.  Further, we tried all the options...
Issue with Publishing Expired Content in Publications
Issue When trying to approve a Publication that includes expired Web Content, the following error is displayed: "This publication contains unapproved changes that need to be approved before being published." Environment Liferay DXP 7.4 Resolution This is a known issue reported...
Browser Pop-Up For Non-Https Site
Issue We are seeing a browser pop-up warning for our users when they try to login to our http site. They become concerned as it says the connection is not secure, but to 'send anyway'. Can this be disabled by Liferay or bypassed somehow?  Environment DXP 7.0 | DXP 7.1 | DXP 7.2 | DXP 7.3...
Navigation menu URLs not following the selected language
Issue Content is stored in Web Contents not on pages > navigation menu items are created as URLs, in most cases, because of this The Web Contents are translated/using more than one language (at least 2) > can only add the URL in one language to the navigation menu items (created as URLs)...
Uncaught type errors on browser console while adding product pricelist
Issue In a product's edit SKU side panel, it's not possible to add a new price entry Steps to reproduce: 1) Navigate to Commerce> Products 2) Create a new product or click the existing one 3) Now, go to SKU > click SKU and a pricelist can be seen 4) Try to add a new pricelist by using...
Currency management missing in the discounts
Issue To choose the correct currency for 'Discount', we must first set our currency as the primary currency in Commerce> Store Management> Currencies. Apart than that, it is not set. Is this expected Discount behavior? Environment Liferay DXP 7.4  Commerce 4.0 Resolution This is a known...
I cannot add Filters in the Product Publisher configuration
Issue The Product Publisher widget does not allow selection of Categories and Tags in Filter rules. Environment Liferay DXP 7.4 Update 51 Resolution This issue is being addressed by COMMERCE-10627. Please update to Liferay DXP 7.4 Update 66+ to resolve the issue. Additional Information...
Prompt a guest user to Office 365 login when attempting to access a protected page resource
Issue We have configured Single Sign-On (SSO) with OpenID Connect using Office 365. We set the portal property auth.login.prompt.enabled to true to prompt a guest user to login when attempting to access a protected page resource in the portal. However, the behavior now is to open Liferay...
Previewing a web content with a Display Page Template does not work if a theme is applied
Issue As an Asset Library admin, I want to be able to preview web contents through the connected sites' display page templates, so that I can make changes accordingly without having to switch sites. Environment DXP 7.4 DXP 7.3 Resolution This can be achieved by either upgrading to the...
Limiting number of file versions in Documents and Media does not work
Issue Setting the limit of file versions to file following the article, however there are still more than 5 versions are available in Documents and Media : https://help.liferay.com/hc/en-us/articles/8309859165325-I-want-to-limit-content-versions-in-documents-and-media - (It is confirmed...
Error while Importing LDAP data: SQLServerException: String or binary data would be truncated
Issue LDAP import fails due to an error stating that the user could not be updated due to a DataException,  which is in turn caused by a SQLServerException, stating that String or binary data would be truncated. Please refer below for an example of the error: ERROR...
Enable Basic Authentication Protocol Support for Talend
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Talend Liferay component requires using basic auth. Environment Liferay SaaS Resolution The Basic Authentication Protocol cannot be...
Unable to set a Display Page on documents
Issue The form to set a display page is visible but after publishing it is not set. Environment DXP 7.2 Resolution Only display page templates should be selected for documents. Web Content should be the only one that allows widget pages with default Asset Publisher as display page.  The...
Catalog page Products Rendering Performance issue
Issue When the catalog page is rendering it is observed that it takes about 10-15 seconds to completely render the page for Minium theme and renderer type is Minium. Environment Commerce  Resolution The reason is that there are many image requests for the catalog. The recommendation is...
Reindex Required After New Deployment
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When performing a new deployment, a complete reindex process is required for the contents to be displayed again. Environment Liferay...
Is Liferay's SAML Service Provider Logout URL required in the Identity Provider?
Issue Azure's SAML Identity Provider (IdP) marks the Service Provider's (SP) Logout URL as "optional" However, when I remove Liferay's Logout URL from Azure's SAML configurations, Liferay users are not signed out completely from Liferay after signing out through Azure. Is it necessary to...
ADA Accessibility - Sr doesn't announce what is selected after checking checkbox.
Issue Expected Result: Screen Reader gives information that is available on page after selecting checkbox Screen Reader should announce, "checked, 1 of 3 selected"   Actual Result Sr doesn't announce what is selected after checking checkbox. SR announces, "Checked" after selecting...
Running CREATE FUNCTION generates permission/privilege error
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When attempting to execute a CREATE FUNCTION(scalar) statement, the following error appears: ERROR 1419 (HY000): You do not have the...
Lots of RedirectNotFoundEntry data in viewcounterentry table
Issue We've noticed that the viewcounterentry table is full of records with the classname com.liferay.redirect.model.RedirectNotFoundEntry. The redirectnotfoundentry table is empty. It might be related to the 404 Tracking mechanism that was introduced in the past then it was disabled by...
Multiple CKEdtiors on a page may crash Chrome Browser
Issue Web Content Editor contains 150 repeating HTML fields, CKEditors, on a single page causing Chrome Browser to not load completely or crash Environment Observed in Liferay DXP 7.3 Resolution This has been observed to be a product limitation. Reducing the amount of HTML fields,...
User without any permissions can add items to the cart
Issue Any user added to an Account is able to make a purchase for that account, regardless of Account Roles assigned. This is only able with the Minium template. Environment DXP 7.4 Resolution This issue was resolved by COMMERCE-10054 and COMMERCE-10380 and a hotfix should be requested...
Dynamic Data Lists Spreadsheet View does not display inputted dates properly
Issue If you choose a Data Type on a Dynamic Data List that has a date field on it and insert some dates, the dates are gonna be surrounded by quotes and brackets instead of the usual way. Environment DXP 7.4 Resolution The issue was resolved by LPS-185373 and a hotfix should be...
Dynamic Data Lists do not save inputted data when switched to Spreadsheet View
Issue When using Dynamic Data List Spreadsheet View, adding new data does not work as intended. It seems like the format with which the front-end passes data to the back-end changed in LPS-107858. However, the add method was not updated to account for this; instead, only...
XSS and Web Content editing
Issue Web Content Editing If a script is added to the content field and published, the script is executed when the article is displayed. Accessing the page triggers an alert each time. Allowing such content could assist the creator to perform an XSS attack.  Environment DXP 7.0 ~ DXP 7.4...

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